Best Tankless Water Heater Repa… in Austin TX

I had a clogged kitchen drain that I couldn't get with a 25' auger. They came out same day, unclogged the drain, and rebuild my trap and dishwasher connection. Jason was my plumber. He was polite and professional. I will call them again if the need arises. Thanks y'all!

Capital City Plumbing was able to get me scheduled quickly, showed up
on time, and was great with communication. They also did a great job fixing my issue. I would use them again in the future.

Guys came out, said they had to reroute pipe, but wasn't happy about how intense the job was going to be. Instead of being honest, and just letting me know he wasn't interested in doing the job, he ignored my request for quote on multiple occasions.  Ended up using Clark Kent Plumbing (5 * for Clark Kent!)

I recently hired Abel to replace my water heater. He came the same day I called him to give me an estimate. He initially told me he could replace my water heater later that day but I hesitated to get additional quotes. His bid was lower and more reasonable than multiple other people and he did the job well.  I texted him a few days later and he came that same day to replace my water heater. He is reliable and communicates well. Nice guy and considerate too - he always wore shoe covers in my house and didn't ring the doorbell because my baby was sleeping. He was very patient when answering all of my questions and then answering my husband's questions by phone since he was at work. I highly recommend Abel to Plumb and will call Abel for all my future plumbing needs!

I had an emergency and Jim was responsive and fair. I had to choose the earliest available plumber and so did not get to use his services but I would not hesitate to call him again in the future. Please contact him if you have plumbing needs, he will respond and give you fair pricing.

Plumb Doctors are very responsive and the office was able to schedule next day service when I needed to repair the temperature and pressure relief valve on my tankless water heater.

They sent Sam to work on this particular problem and he is very knowledgeable. He even pointed out a few deficiencies in the original installation of the water heater that may have caused the issue in the first place and corrected them during this visit. Additionally, he performed a descaling of the tankless water heater and the heating efficiency has markedly improved -- it takes much less time for water to heat up than before.

The only downside is the price, but it's worth it for quality materials and workmanship that will withstand the test of time and avoid costly re-work (will update this review if anything changes).

Will use Plumb Doctors for future plumbing emergencies and maintenance!

Great service! Right on time, great communication, quick service! Will use them again!

To echo what everyone else has said, Mark is awesome! We spent over $500 with another plumbing company who fixed nothing, broke a filter, and then told us we needed to spend another $1000+ on a flushing system for our hot water heater.
When the hot water completely stopped a month later we called Pure Plumbing. He came 2 days later (not as fast as one without hot water would like, but he had other people to rescue) and said he thought it was the igniter, but couldn't tell until he fixed that. I appreciated his honesty and warning that we COULD need a new unit if this didn't work. Unfortunately it took another 6 days for the part to arrive, but luckily the new igniter worked!!! No more warming bath water on the stove!
He also told us it wouldn't really be worth the $ on the flushing system since the unit is already 10 yrs old. He totally could have sold us on that, but didn't. If only all home repair companies were so honest!! We'll definitely call Pure Plumbing first next time!!

Scott is very professional and responsive. I got the quote from Yelp within 20mins, scheduled the appointment the next day. It took him 20mins to fix the broken pipe from the ice storm, also he insulated the pipe because they are exposed outdoor. Really nicely done.

I needed a stopped up sink unclogged. I contacted 5 local providers from Yelp, four responded

I chose austin plumbing.

First of all the office manager Chelsea responded right. He was very straight forward about scheduling a time that fit my availability   I'm a disabled veteran and I was given a 20% discount

Cody the plumber arrived on time, respected my home and got right to work. He completed his work quickly and effectively

The other three vendors quoted prices that were over twice the price. They used complicated formulas that are obvious tactics at gouging

I highly recommend Austin Plumbers

They were able to make room in their schedule for me very quickly and were even kind enough to call and see if I wanted them to come sooner (I did) when someone else cancelled. They quickly identified that the leak was actually a backed up drain pipe from me A/C. They cleared the pipe for me, helped me fix it so that it wouldn't happen again, kindly pointed out that I needed to clean out my dryer vent soon, and vacuumed out all the water that had accumulated. They were very punctual and professional. They're one of a very few businesses that I have saved into my phone to contact again in the future if I have problems. I highly recommend them!

We had avoided calling a plumbing service for quite some time but the faucet handle in our master bath stopped working and we knew it was starting to get cold again - we decided to contact a few plumbers and get someone to come help us out as well as prepare us for the cooler months.

After looking at reviews on Yelp, Google, etc and sending out a few messages we ultimately decided on Honest Air and Plumbing. First they were incredibly quick at responding to our initial request, then the rep I talked to on the phone was pleasant, friendly and informative (we knew what to expect thanks to her).

Today - Doug from Honest AC and Plumbing showed up and was very friendly and quick. He did a thorough inspection of our home plumbing/etc and was very informative on what he thought we may need. He showed and told us what need to be fixed, when and why. As well as handling our initial request we chose to let Doug fix all of the recommended items as the price that we were quoted was incredibly reasonable and he said he could get it all done today.

I'm incredibly impressed with how quick, friendly, and professional Honest AC and Plumbing was. They are an incredible value for such a professional business.

Ray (the owner) and another plumber communicated clearly, arrived when they said they would, fixed 4 leaks and drain clogs, and cleaned up when done. I'd hire them again.

First time home owner and my garbage disposal stopped working yesterday and then the sink started to back up on a Tuesday and I couldn't wait until the weekend for my husband to take a look at it, so I gave Plumber Near Me a call.  Aiden called to let me know he was 15 minutes out and arrived promptly, was able to fix my disposal without having to replace it and gave me recommendations on how to keeping it working in an optimal state.  He also showed me how to try to fix it on my own should it get clogged again.  Great company and AMAZING customer service.  Highly recommend and will be using for all my plumbing needs going forward.

Our office building had an issue with what seemed like a gas leak in the area around our water heater. Once the gas company determined it was, indeed, related to the water heater, we called GTX. Sharon understood our dilemma and said she had some guys in our area.  Jeff and Lee were out in a couple of hours. They ran their tests and checked everything. Jeff still smelled gas, though, and figured it must be in the wall. Cut out a hole, found the leak around a hose fitting, and replaced the fitting. No more gas leak! (Oh, and he added something that should have been installed when the water heater was installed seven months ago. Without the part, the work was not to code.) He and Lee explained things in terms I could understand as a layman. They were very professional, and we'll be calling GTX for our future needs. Thank you, Sharon, for being so kind on the phone!

After discovering a leak pouring down the side of my 21 year old water heater at 10:30pm on a Saturday night, I first tried to turn off the gas before turning off the water, but feared I may have just turned off the flame since I could not turn the dial completely to off. The situation could not have seemed more urgent. I called a plumber I had used many years ago, and got voicemail. I called a local San Marcos plumber with good Yelp ratings, and again voicemail. Since PlumbSmart could not have been more highly rated on Yelp, I called them next even though they are physically located in New Braunfels.

The CEO himself, Cody Blackmon, answered the phone. He immediately talked me through some emergency procedures as though I was the only person who mattered in the world at that point, and had me text some photos. The bleeding was stopped. Longer story short, I knew it was time for a new water heater, and by mid-day the next day, Sunday, PlumbSmart had a plumber quality (higher quality than retail as I understand it) AO Smith water heater right-sized for my home's need and installed in a first-class professional way. There are many other plumbing issues we are subsequently in the exploration stage on from longstanding needed repairs to effectively dealing with hard water.

I feel extremely fortunate and grateful to have discovered Cody's PlumbSmart company.  If availability and quick response time, professionalism, great listening skills, thoroughness, caring, uniquely adaptive solutions, and win-win outcomes are important criteria, please know that describes my experience with this firm.

I want to thank Michael Osborn for not giving up! I had a water leak that was SO hard to find, but he just kept looking until he found it. So grateful for his persistence. And the price was so reasonable! I have absolutely no complaints about the quality of the service. And glad he practices safety and more a mask.

I had a problem that they actually helped me fix myself instead of charging me. The owner took the time to walk me through how to do it. They easily could have sent someone over to do it, pretend like it was a lot of work, and then charge me $50, but no, they didn't do that. These guys seem like genuinely good and honest people, and the next time I have any sort of plumbing issue, I'm going to give them my business from now on.

I have been using Crows plumbing service for over a decade now, and they have always been spectacular. Jack and Tory's team are a bunch of professionals, who always take the best care of their customers. They are the only plumber service i'd want to work with in Austin.

I've had a 3-4 interactions with Daniel's since last year.  They came out to install a special UV filter on our HVAC units (supposed to clump up viruses , etc).    Then they came out to do an inspection of our HVAC units in March and said there was a freon leak in one of the units and recommended replacing.  Daniel's priced out a good option and a better, more expensive higher SEER option. I went with the more expensive one and paid for it.  After it was installed , I happened to look at the model number and they installed the cheaper one.  They did ultimately fix it, but it took literally 2 weeks of almost daily phone calls on my end to get a hold of the manager.  I get it that mistakes happen, but once they learned of the mistake , I was still the one that had to initiate the calls and try to get them to fix it.  I don't think they were actively trying to bait and switch me, but the communication was very poor. I would email and call andleave messages and no one would call me back.  I also was told I would get an email with the invoice and receipt, and I didn't receive it until I finally had to call several times asking for it days later bc they didn't pro-actively send it.

So, this past week, my other AC unit stopped working. Daniel's sent a tech yesterday and diagnosed a bad transformer and wanted to charge a significant amount to repair.  They didn't have the part on the truck and said I would get a call this morning to set up appt.  Well, when I called them this morning, their computers were down and was  told I would get a call after they came back online.  My friend happened to refer me to another company (Oscar with True Comfort Air) , who was able to squeeze me in. Oscar came out and showed me the transformer was working (pulling 24 volts) and after some trouble shooting, found out it was a bad electrical switch.  The funny thing about this is I never received a phone call back from Daniel's (even after their computers got back online).

So, in summary, I do not think they were purposely trying to bait and switch and cheat me with the less expensive unit.  However, I think they have very poor communication.  Even when they knew they screwed up they did not take the initiative to fix it.  I had to call repeatedly to get the problem fixed--maybe since they knew I wouldn't stop calling until they fixed it.  I will not be going back to Daniel's in the future.