Crow's Plumbing Heating & Air

It was such a pleasure working with this company. From my very first phone call Karen was knowledgeable, friendly an very helpful. Brock came to my property and quickly assed the issue and provided 3 different possible solutions. I will use them for all my future plumbing needs!!

I will give them two stars for their response time. They sent a technician who was basically a salesman  trying to find out what other services they could sell me, checked out our water heater and other plumbing fixtures without us asking to have them evaluated. Their prices are grossly overpriced. For example, to replace two valves for the laundry room for washing machine , Crow's quoted me 467. including parts. I had someone else do it and they charge me $179 including parts. To replace the whole washer box Crows Plumbing quoted me 1000. The other plumber I used quoted me 459. Judge for yourself. We are old but we're not stupid.

Had Crow's out again for another issue with my house's plumbing (these pipes aren't getting any younger). Like last time, they were able to get someone to take a look the same day I called which wasn't the case for a single other plumbing company I got in touch with.

Tim came back out to look at a clogged shower and had it draining in no time at all. He was very patient with my questions about it and some other issues I'd been having, and recommended I follow up with another member of his team to do a sewer scope.

Jonathan came out the next day and was an absolute well of knowledge (no pun intended). He got a camera in my pipes and explained in detail everything he noticed (he's got a sharp eye), as well as pointing out the corresponding points in my yard and potential fixes. Because there was a miscommunication about pricing for the camera service, Jonathan went above and beyond and comped the whole service. Wow.

I'm sure this cast iron (and apparently tar and paper sewer line, lol) won't hold up too much longer. When more major repairs are needed, I know the folks I'll be calling.

My garbage disposal was leaking so had to get someone in to fix it. So glad Jacob came to help! I got a new garbage disposal, new toilet, new tankless water heater in about 5 hours. Incredible service and I didn't have to worry about anything!

Fast response. Very reasonable price...made me feel ripped off by my last plumber.  Will definitely be my go to plumber in the future.

Huge thank you to you guys! From the initial call with David to set up a quote, to the assistance and repair from Brock, Josh, Tommy, and Connor everything far exceeded my expectations. They took care of my repairs in almost no time. From my initial call to completion of the repairs, including dispatch and drive time, it took only about two hours. I appreciate that so much! Everyone that I spoke to was kind and the conversations straight-forward. The price was also fair and far better than any other quotes I received. Thank you again for all of the help in walking me through scheduling, repairs and setting up restoration. Respectfully, I hope I don't have to see you all again, but if I ever have any plumbing/hvac needs I'll be sure to give you a call. Thank you!!

Matt and his crew installed our ductless air conditioner. Amazing service at a great price. We won't hesitate using Crow's going forward!

Luke came to my home today and located, diagnosed, remediated and provided several solutions to a problem that has haunted me, quite literally, for years.  We have had a water-knocking issue that has eluded several professionals in the past.

I will continue to use and recommend Crow's Plumbing in the future because of the service Luke provided me today.

Can't say enough good things about the service Luke provided us today.

After receiving a quote for $2500 from ARS/Rescue Rooter to just remove existing 40 gallon hall water heater and replace it with the one I was going to provide from Home Depot - the project was put on hold to find the right company. . . . CROWS PLUMBING is the right company.  They quoted a Rheem 50 gallon industrial water heater (a huge upgrade on quality and size) and installation for under $2K. I added a leak pan and leak water shut off solenoid to the order and the total was slightly over on price what ARS (a premium priced service - their words not mine) wanted for labor only.
Go with Crows Plumbing - Great People - Great Service - Fair Pricing.

Went thru Angi and got a quote.  Called Crow's directly to verify details and they said we cannot honor that price.  It will be more since we are certified plumbers.  Not what I was expecting since they are under Angi so bait and switch?  Beware!

Just had the plumber, Jonathan, from Crow's Plumbing Service leave the house. My wife and I were nervous about the bill, but Jonathan came in, looked at the kitchen facet, took a piece off and said; Done!  He then proceeded to tell me what to do if any of the other sinks have the same issue. So what we thought was going to be a hassle was easy to deal with!  We certainly will be using these people from here on out!  

Just to be thorough, if your home isn't flooding, you won't be their first person of the day, and that's fine. They do, however, give you constant updates. I got in touch with someone over the phone on Monday, they said they would be here on Wednesday. All through the day I was given updates and an opportunity to have the fee waived if I would reschedule another day, which I did. Now today, they showed up here around 9:30 am, and gone by 9:35 am (it really was something simple, thankfully). So they do respect your time, too.

So, again, thank you, Jonathan and Crow's Plumbing Service!

SUMMARY:  Their website advertises that they work on solar water heaters, but actually, they don't.

DETAILS:  I wrote and asked about availability for fixing my solar water heater, since the About page on their website says, We know how to handle a diverse range of plumbing issues, whether we are dealing with water treatment, solar water heaters, or something else!  They wrote back and said that they don't work on solar heaters.  I said okay, but your website says you do.  They acknowledged that, but said that they really don't work on solar heaters.  Yet a month later, their website still says that they do.

Wastes potential customers' time.

Everyone at CROWS plumbing is exceptional. I had a HUGE JOB done in my condominium which required Jonathan Guy and his team to replace 100s of feet of plumbing. We had old old cast iron piping (from the 1960S) that was leaking and replaced them with a modern plastic. Jonathan coordinated everything and did everything on the job with precision and thoroughness. He even had to remove some drywall throughout the condo to access the pipes, and then had a contractor who fix the walls after he was done. I would recommend Johnathan and CROWS plumbing to anyone in the Austin area who needs quality work done, for anything from a small job to even a large commercial job. They go above and beyond in their communication, service, and quality construction and I will call them again if I ever need a plumber or any home service done again

During the recent Texas freeze this week, we had a main water break and had to shut off our water.  Crow's put us on the emergency list and got a plumber to our house within 2 hours.  All other companies we called said they could not help for days.  The plumber they sent was very knowledgeable and had us up and running within an hour.  Will definitely use them again.

Brock came by to inspect the toilets in our new house that were loose and give estimates on adding a water pressure reducing valve. He was very detailed and honest about what did and did not need replacing. I never once felt as if I was being talked into paying for a service I didn't need, and I really appreciate that level of directness. He even took the time to show me where the water shut off valve to the house was (our inspector wasn't able to find it). I will absolutely be using Crow's Pluming again in the future.

Our hot water heater started leaking the Wednesday before Thanksgiving Day weekend. They were very responsive and came in on Friday of the holiday weekend to help us replace the hot water heater. We had a stress-free and great holiday thanks to Jacob and the team at Crow's plumbing. 5 stars all around!

I have been using Crows plumbing service for over a decade now, and they have always been spectacular. Jack and Tory's team are a bunch of professionals, who always take the best care of their customers. They are the only plumber service i'd want to work with in Austin.

Hired these guys after trying to find someone to come out the day after thanksgiving which makes it pretty tough to find help. After first contact with them their dispatcher called me back a little bit later letting me know they would try to get someone out. He spent a lot of time on the phone with me trying to troubleshoot the issue. Super friendly and helpful dude. Then shortly after speaking with him one of their plumbers contacted me letting me know they were on their way. Two plumbers showed up, checked out the situation, and resolved it really quickly. They were both super professional and just all around friendly people. I'd recommend this company to anyone who needs plumbing done and will definitely consider them for all future work. Thanks!

I would like to say thank you so much to Gus & Brock for coming out and fixing our tankless water heater. They were very friendly and professional, they took the time to explain the current situation with finding replacement parts or units (time vs money). In the end they were able to get my water heater back up and running without needing additional parts or a replacement, and for that I feel truly lucky. They took the time to offer suggestions on how to avoid issues associated with the freezing weather in the future. They both just ensured that Crow's plumbing has a new lifelong customer. Thank you both!

Service Agent Tim and Office Agent (Vivian ?) have both been extremely helpful.   I cannot say enough great things about the superb level of customer service I have had with them.  Tim went way beyond the call of duty, and on more than one occasion after handling a replacement of a water heater.   I had found them through my Warranty Company and then hired Local Plumbing Service to handle work beyond the coverage.  

Much thanks, and know you are in dedicated hands with this very thorough company.

After some horrible plumbing nightmares, I decided to go to yelp and hired local plumbing service.
Most plumbers I hired from Craigslist and Thumbtack always tried to dig and look for more and more problems. Local plumbing service was honest and upfront about prices from the beginning. They showed no inclination to increase the scope of work or look for problems. They're trustworthy so you can send them directly to your property even if you are not present. They deal well with tenants and avoid sharing too many details; keep it professional. Their office can be a little finicky in term so scheduling and billing but overall they do a simple, quick job and are priced at market value.

Thomas with Crows local plumbing performed the installation of our new faucet, sink, garbage disposal, and water osmosis filtration system, and was fantastic.  He, including their dispatcher Taylor made scheduling an appointment very quick and easy.

During his initial appraisal of the job, Thomas was very good at explaining what needed to be done clearly, with confidence when setting expectations.  He was friendly, and had a positive attitude.

Upon the actual installation, he made sure to show us any observations he had made, and kept us in the loop on any changes that needed happen. The new disposal he installed was apparently a lemon (Amazon's fault, not Crow's Plumbing's), and Thomas made sure we understood the problem, and provided guidance on getting it returned and replaced.  

Best plumbing experience I've had to date, highly recommend these guys!

I had a water heater problem after the 2021 winter storm in Austin.   I contacted Crow's Plumbing service.   Although there were some communication problems with the appointment but eventually it was settled and they showed up on time.   Paul and his partner looked into the problem and fix it in less than 30 minutes and charged me a very reasonable price.   I had other plumber looked into the water heater and their answer were : 1) replace the pilot light assembly for $600,  but won't guarantee to fix the problem ( what a joke );  2) replace the whole water heater for $2000 or $1500 ( for a basic model ).   It goes without saying,  I'm very impressed with the skill of Crow's people and most impressed with their honesty for not asking or finding unnecessary work or parts to charge more.   If we have plumbing problems in the future we will be a returned customer for sure.
Highly recommended.

Had them install a kitchen faucet and 2 shower heads. Very easy to set up a service appt on line with quick appointments available and multiple time slot options. Very good about calling to let you know they are on the way and each time actually called to see if the could come early. Very responsive to the problems that arose with the faucet a few weeks later, that were not their fault, but rather an issue with the faucet itself. Quickly diagnosed the issue and gave me good advice as to the next steps. They offer you a menu of service options from the band aid to the platinum. Reasonable prices. Also had them fix a toilet that would not stop running following the city flushing out the water lines and sediment ended up in the toilet causing it to run constantly. Polite, professional, responsive, and would totally use again.

These people strung me along; said they'd be out today only to call at five to cancel (reschedule another day). Now its too late the call anyone else. Like I told them: YOUR ONLY AS GOO AS YOUR WORD!

Excellent workmanship. Top quality products. Professional, courteous, and cleaned up as they went.
 Had a tankless water heater installed to replace an old leaking tank. Initial phone call was answered within two rings by a well informed courteous woman who scheduled me for the next morning. Two men showed up looking clean well groomed and in a well kept company vehicle. The work was completed on schedule.
 If you need a Professional to take care of your plumbing issues, or you're building a new house; This is the company to call on.
 Thanks for all of your hard work!

I had a steady leak on my kitchen sink so I called Crow's Plumbing. Paul came right on time and did some diagnostics to locate the problem area. While here, he saw my hot water heater was 26 years old and on its last leg! Paul was very thorough and put together 6 different options for us to choose from. I could have just gotten the sink repaired, but when I saw the deal that included a brand new water heater I couldn't pass it up. Paul went to get Garrett and the two of them fixed my sink and installed a brand new water heater all in the same day. I was amazed!AND I was able to finance the whole thing through their partnership with Green Sky. Paul was friendly, knowledgeable and efficient. I will definitely use them again for any plumbing work I may have. Thank you Paul & Garrett! You guys give plumbers a good name!!!

Very, very nice people all around. From making the appointment to the servicing gentleman, David. He was patient and very efficient. It gave you a peace of mind. I am so glad that I found this service on Yelp.

Thankyou Andres Flores for doing wonderful job of fixing all plumbing issues at my rental property diligently. He showed up on time and did excellent job.

Local Plumbing had all the opportunity in the world to provide excellent customer service but instead intentionally choose to dropped the ball.
We were in a state of an emergency last on Sunday Aug 4th. All toilets in the house and shower (Non-sewer water backing up) were not functioning proper, eg clear water come from base of toilets etc. So having a home warranty contract membership (HWA) we contacted them immediately that evening to see if anyone was on called or available for 'after hours emergencies. After speaking with the on call answering service operator and promising someone would call us back shortly, but  that call never came. My wife and I contacted HWA earlier monday and the vendor Josh Beck Pipe Dr 24/7 was scheduled to come out early Monday morning but after my wife reviewed their ratings and reviews I decided I did not want to risk placing my entire plumbing system in their care. So I had my claim reassigned to another one of the vendors in their network, yours truly--Local Plumbing selected because an initial positive experience on another job that Paul was assigned to (replaced garbage disposal) earlier this year. As there were no availabilities Monday their earliest one was a 9:00am slot on Tuesday morning Aug 6th 2019 and although the urgency of the matter remain intact, I accepted. My appointed was scheduled for 9:00am-9:15am (time window) so as they say-- one thing leads to another. Local Plumbing starts off downhill instead of gradually going downhill. Tues morning Trevino (Technician) arrives 9:45am-9:53am, so much for punctuality, but not terribly late, so I put that aside in my mind because maybe he had a valid reason, but he never mentioned it and neither do I, since we have bigger fish to fry;  but there is still time for redemption. Now, Trevino appears to be a seemingly pleasant individual, just not a very proficient and organize individual. We have a problem already, Trevino can't start the job because he doesn't have the big machine (meaning snake/auger machine, he has the small one, what ever that mean? Isn't it standard you would use the same size for most residential? Trevino says he need to drive back to the shop and get it. I figured this should take 45-50 mins, but no can do, Trevino left shortly at 10:00am and didn't get back until well after 12:00pm. When my wife called to asked me how things were coming along, I told her that he had left and had not returned. My wife called him back as she had his cell number since her phone is the primary contact number. When she asked where was he and most longer was gonna be? He told her he needed to dropped some tools off to another technicians on another job. (really? postpone our emergency repair while you ran around to other job assignments)Trevino finally returned and as he begins to start snaking the cleanout drain (the city side) he said the snake was not functioning right. He said that someone had left the drain snake and failed to informed anyone. Well, after wrestle with it for a short time. Trevino tells me to: reassign the job to someone else because he didn't want to get hurt or hurt me. (I agree, an electric drain snake can be dangerous, but I could have removed myself from the equation by standing way back or going in the house) are you frigging kidding me!? It is after 1:00pm and I'm absolutely certain there will be no available vendor until sometime the next day or even later. Trevino loads up and drives off without so much as another word. I called Mike at the office and he apparently was already aware of the situation, but why does Mike not take the initiative to call and reach out to me first, to at least try to make amends somehow? Perhaps offer to reschedule or to show some concern or effort to remedy our situation. Mike said he was sorry but that phrase came across as a generic response because it was only after I contacted him and expressed my disapproval and provided negative feedback. When I recapped to him how the entire ordeal had gone, and emphasized to him that tools, machines and work related equipment should be inspected regularly to ensure they are functional, and any plumber worth his salt should know to have all necessary tools for the job before being dispatched. He never addressed the tardiness, the lack of preparation for the assignment, culminating in them not being able to complete job because of faulty equipment. Bottom line--they took us for granted at a time when we vouched for them with our warranty company, and was dire need to resolve our plumbing dilemma.The clincher was when we learned   later on, that Trevino was attempting to snake the city side clean-out drain and was unaware of it, just as I was, but with him being the expert, he should have recognized this immediately. After calling Roto-Rooter technicians to come out, amazingly this is the first thing he noticed, just a short distance of 1.5ft from the city clean-out is the residential clean-out drain.

The wax seal on my toilet was leaking so I used Yelp to get quotes for the repairs.  Within minutes four plumbers responded and Local Plumbing Service LLC was the first.  I called and talked to Vivian and asked how soon someone could do the repair and the answer was within two hours!  The price was fair so I told her to make it happen.  Within an hour the owner and a David the plumber was at my front door.  The removed the toilet, upgraded the seal and replaced the water hose. Lastly they caulked around the toilet for a professional job!  David was efficient and proficient and I appreciated the great job they did.  Highly recommended!

Honest, knowledgeable, patient: Jonathan was a great ambassador of Local Plumbing Service.

Our 6 month old Rheem hot water heater (at a rental property in Pflugerville) stopped working.  We checked, and the pilot would not stay lit.  We called Rheem, and went though a couple simple tests, and they concluded (wrongly) that it was the pilot/thermocouple assembly.  They didn't have any local techs, so told us to look at their site and pick one.  A couple of them couldn't come out, but Crow's really tried to work us in.  The coordinator/receptionist was wonderful.  A tech made it out late afternoon.  He said he would do a cursory assessment first.  After that he (wrongly) confirmed it was the assembly that was sent and sent a bid of $425 and said it would take about 45 minutes.  What?  $550/hour?  We called Rheem again, and they said they would only authorize up to $150 and the quote was unreasonable.  So,  we told them no.  We watched a youtube and it was a 30 minute simple job.  I've worked on a LOT of household appliances, including hot water heaters.  I've replaced several thermocouples.  There is a simple test to check the output (in millivolts) of the device.  I checked.  It was within spec, and so, we concluded it was the controller, not the thermocouple.  Clearly, the tech didn't do any diagnostics.  Our regular plumber came out the next day.  He went ahead and replaced the thermocouple since we had the new one anyway  (we would have, but it would have voided the warranty).  That took him about 20 minutes.  It didn't fix it.  So, he did the correct repair.  Cost?  under $300 for all work (replace pilot/thermocouple, go and get correct part, then install that.)  All told, he was about $100/hour as he went and got the part himself.  I wrote the company to give them feedback and a head's up, and they never responded.

I rarely use Yelp unless it's necessary, but this is an update to my previous review- The second plumber they sent in a couple of weeks later have not only done a good job with replacing our toilet but have also explained what's going on with the first one that served us.  We were also happy to pay extra (about $700) out of our own pocket just in order to get a new toilet installed properly (which was not covered by the home warranty but we had no problem with it).   For the service as well as Only for the professional manner of the Second Plumber, I give him a satisfied 5-star rating.

I tried over several years to get a gas heater with an electrical ignition wired and fixed to a safety code in my faux fireplace.  Three other plumbing services refused to do the job--saying they didn't do that kind of work. With a referral from my trusted contractor Crow's, I was offered a next day appointment.  Paul called to say he was on his way, and showed up on time.  He assessed the problem, checked for leaks, cleaned the fireplace hearth, and set up the ignition switch for easy access. He also showed me how to work with the system, and assured me that it would be safe to use.  I am a fireman's daughter, and fearful of fires. Paul was kind, reasonably priced, patient, and very professional, and my living room is so cozy and warm!  I highly recommend him for excellent service.

$575 to replace a PVC elbow on a softener tank, an external faucet replaced & tightened a leaking faucet on a kitchen sink. Tried to replace an entire bathroom faucet assembly(which would have added an additional $500) when all it needed was a cartridge...

I love working with Jack and Troy. A father / son team that genuinely love what they do and love working together. They are always so helpful and honest with me. I have never felt like they were ripping me off or talking me into unnecessary work, quite the opposite in fact! I refer them all the time and will gladly continue to work with them.

As a Facilities Manager at UT, I work with hundreds of tradesmen; I know what good customer service looks like.  With that said, I wanted to write a note to say thank you so much for the amazing work!  

From start to finish, I was treated with respect.  Jack and his team showed up on time each day, I was provided with a very fair quote, and the work was executed efficiently and professionally.  

My house is nearly 100 years old, and as the crew (Tory and Dal) ran into little roadblocks in the house while performing the work, they didn't come to me with excuses or try to increase my original quote - they found solutions.  The job took about 3 days and at the end of each day the Local Plumbing crew swept up and kept my home very clean and tidy.  As a result, the finished product is exactly what I wanted, and was not at all disruptive to my household.

The Local Plumbing crew also helped me find a good electrician to work on something related to the project.

I have at least one more plumbing job related to my remodel, and I will definitely be using Local Plumbing.

I've gone through 4 different plumbers in my 10 years living in the Austin area. Even though I felt all the others did a great job, Jack's service blew me away. Glad I finally don't have to shop around anymore. Jack and his team are now my go to plumbers. Excellent work at an excellent price. Who could ask for anything more?

Local Plumbing Service to the rescue!!! These guys are amazing!! After an appointment to have a dish washer and oven installed was stopped due to valve issues I frantically called around to a few different area plumbing companies. Local Plumbing Service was able to come out the same day and fix every issue I had. The prices were very reasonable and they did a wonderful job. They even installed the new oven for us. Extremely nice and professional gentlemen. Will always use Jack and his son for any future issues/projects. Use LSP... they do not disappoint.

Tim came today to check our water heater. He ended up having to replace the whole thing. With one person down, be managed to get the job done in a timely fashion and did an excellent job. Excellent customer service from him and Tammy on the phone. Definitely will be using them again!

Had an issue with a clogged sewer line based on repair work done by our grinder pump specialist the day prior. Called and spoke with the dispatcher Mike who was very professional in setting expectations for a visit by the tech that same day. Tech showed up earlier than expected(he did call but had my phone # off by 1 digit so I never got the call), however, that was OK since again, he got there earlier than expected. I explained the issue in detail and had to get back in the house to attend to a work issue. Within 10 minutes I was done and the tech, Josh, was also done and came to walk me through his findings. Amazingly, the back-up issue from the day before seemed to resolve itself. We ran the pump several times and did not experience the same back-up issue I personally experienced and witnessed the day before. We discussed some potential home maintenance that I can do and some things to keep an eye on. Since there was no issue, there was no charge for the visit which was very refreshing to experience. I will definitely contact this vendor in the future if any issues and will not hesitate to recommend them to my network of neighbors and friends. From the two people I talked to from this company, they came across very competent. trustworthy and professional.

They did an great job! They replaced our hot water heater. It was raining like crazy that day and he got soaking wet bringing the part in the house.

He only charged $600 and even fixed a faucet for us at no cost. I will call him next time we need any thing done.

Jack went extra mile, literally, to check out our W/H that morning, short notice, took a look and let us know what recommend and how much.  Cost was reasonable, IMO.  Turned out was not water heater but a leaking 13 year old flex hose spraying water everywhere int he attic. David came out that day as promised and got us fixed up.  Keeping these folks on our speed dial!

This is the first time using this company and the service is outstanding.   My hot water heater was not working. They got a service tech to my house within 4 hours of my call. He diagnosed the problem but said part had to be ordered and it was going to take 5 days.  I was pleasantly surprised when I got a text 2 days later saying they rushed the part and he was on his way to complete the repair.

We live in a 2001 home in Cedar Park and woke up the other day to a wet floor on the main level.  Outside, the edge of the foundation was wet all the way along the side of the house.  We called a few plumbing companies that we were sure are locally owned and operated and Local Plumbing Service was the first to call us back, very quickly.  Tim came out the same day and evaluated the situation, diagnosing as an in-slab plumbing leak (noooo!!!!).  He scheduled us the following day to come and isolate the leak and give us  options and prices for repairing the problem.  We ended up re-routing that whole branch of the in-slab plumbing through the first floor ceiling, eliminating the in-slab branch entirely.  Tim and Mike did a great job with the re-route and created the fewest possible access cut-outs requiring repair and were careful to protect our furnishings from dust and damage.  They were prompt, professional, knowledgeable, efficient, kept us well-informed of the process, and cleaned up after; all the things you want when you're dealing with a significant home repair issue.  Their price was not the lowest we got, but was competitive and in-line with the local market for scope of the job.  Their electronic scheduling, estimating, and payment software gave us a clear, itemized invoice and an easy payment interface.  Thanks Tim, Mike, and LPS!

Excellent job!!  Our hot water heater broke and they came out the same morning and quoted us a very fair price and then replaced it that afternoon.  Our heater is in the attic so it wasn't an easy job.  They were good to answer all our questions about quality replacement products and assured us our new equipment would be up to code.  They followed up by making an appointment for the inspector to approve the job.  I will definitely be using Local Plumbing Service again.

They had a quality control problem with the Flood Stop they provided for the hot water tank I purchased from them but they hung in there with me and came back repeatedly, all at no charge, until they got the system working.  Finally they had to replace both the sensor and control box as the system was false alarming and shutting off my hot water for no reason.  The 2 guys that did all the work were competent, helpful, friendly and enjoyable to work with. I appreciate their diligence and that they always had smiles on their faces.

These guys have bailed me out literally and figuratively. They even came out on XMAS Eve when we had a horrible leak and again today (different leak). Jack and his son are terrific and very reasonable and incredibly responsible. Use these guys without hesitation.

Kyle

I called Local Plumbing Service to help fix an urgent water leak issue. They came in the same day and performed a thorough job to diagnose and fix the problem promptly, at a reasonable price.

Jack and Tory are not only experienced and skilled, but also very professional. I will definitely enlist their services for any future plumbing needs.

I used this guy for a flooded bathroom.  He gave me a cheap quote and I watched him the whole time.  he was quick and professional.  I felt like i got my moneys worth.  shop around and see how others compare.  i was very pleased

Out of 6 plumbers I called the day before Thanksgiving, this company was the only one who answered their phone. They came out within 3hrs & gave me a reasonable price to fix the problem. I will use them again for sure! =)

Agree with other reviewers. He's done great work for us and if time permits he'll do a minor job often w/no charge after he does the main one. I've recommended him to my elderly parents who were also impressed. Jack's office communicates clearly and politely. Jack and his son are professional, trustworthy, and considerate.

Jack has been our plumber for several years.  He has always done very high quality work for a reasonable price.  Any time I hear that someone needs plumbing work done I recommend Jack.

These guys were everything I wanted in a plumber. I had a water heater that I needed replaced. They answered the phone the first time I called, they came out when they said they would, they got me a quote right then and there, and finally, they came back the next day and did the work quickly and without any drama, just like they said they would.

I'd tried two other plumbing services before calling LPS. The first didn't come back for their second appointment to actually do the work. The second's quote was literally double what LPS quoted me and they never called me back to discuss it.

Very professional!

Quick and efficient service at reasonable a price. The technician kept me updated on his arrival time and arrived as scheduled. Happy to do business with these folks again.

The owner/his rep.  was supposed to meet me at 2:15 PM on 3/21/13 at a rental property to give estimate.  I waited for him from 2 PM to 2:40 PM, after driving for about 45 minutes from NW Hills.   I called.  He said he was supposed to call me back.  I hang up and decided never to deal with him again.  If your time and professional attitude is important to you, pass him by.

These guys were great!  They were assigned to my job (a leaking pipe in my ceiling) through my warranty company.  I was quoted an arrival time of 1 to 3pm.  They called at 11:30am and asked if they could come early, which was awesome.  They fixed the leak and patched my ceiling in about 30 min, and were great about cleaning up after themselves.  In addition, they were very friendly and courteous - I'd definitely hire them again.

What great service!!!!  I called  several plumbing companies and LPS gave me an honest and fair quote over the phone.  They came out same day and replaced my water heater in an hour.  The were quick, friendly and professional.  Again GREAT SERVICE!!!!

The guys showed up very quickly, and got right to work.  I tried to fix the leaking upstairs drain myself - as I fancy myself a handy man, but I just could not get it.  In fact I made it worse!  Very glad I called LPS, they showed up quickly, fixed it quickly (and correctly) and the price was great.  Hopefully I won't need a plumber again, but if I do, I will be calling them!