Best Leak Detection in Austin TX

Great service - fast, showed up when he said, would definitely recommend and reasonable price.  THANK YOU.

Eddie at Rooter-Man saved the day! A neighbor alerted me to a sewage leak on the side of our property. The first plumber came out and quoted me $600 just to get started running a line, he warned me it may be $5,000 at the end of the day (if they have to dig out and replace the whole sewer line.)

Wanting a second opinion we had rooter-men out. These guys immediately tried to clear the line, looked under the house to make sure there wasn't water there too. They worked at it for a while, with none of the doom forecast the other plumber had, and then Eddie came by and cleared the line after hours. I'm so impressed with the whole team and their dedication to doing the job despite all its obvious difficulties, not to mention Eddie coming by late afternoon just to make sure we are not worried about flushing toilets tonight!!

UPDATE:
I need to respond to each point this company has made:

1. Our owner has reached out to you multiple times to discuss with no return call.

REPLY: Correct, there is nothing to discuss. When you are hired that is when you have an opportunity to discuss, not afterwards. I don't need to talk to anyone now. Nothing left to say.

2. We do not sell certain versions or old models based off of stock. We purchase directly from a local supplier. The model offered is not an older model. I'm afraid there is confusion. What is the new version your referring to?

REPLY: You are incorrect. You offered me the Navien 240A, some plumbers and plumbing supply stores still have that old model. I wanted, and got, the Navien 240A2. This is the new version of the Navien 240A. Call Navien and get schooled if you need help on their products.

3. We would of been happy to break down your estimate, no problem. We do it all the time. Dispatch notified your technician (we have proof) but he was provided your work number and when we called they stated you no longer work there. We apologize typically our technicians call back promptly but this was an unfortunate situation. It was an honest mistake.

REPLY: You are being dishonest and trying to cover yourselves. We communicated by text, email and phone. You were well versed in how to get in touch with me not only by phone, but also text and email. If you dialed a work #, which I find impossible because I have not had a work # since 1998, you could have connected in other ways if you wanted to. I had to call in to you 3 times asking for the breakdown. Why you don't do that right up front is odd at a minimum, and dishonest at most. I shouldn't have to chase you to get the breakdown I asked for. You dropped the ball, dd not get back to me when you had multiple ways to do so, and left me without hot showers or the ability to use my dishwasher, for a long time.

4. Troubleshooting with the manufacturer is the most commonly used method for determining the issue. Had we not determined the unit needed to be replaced, another company would of and they would have charged for their time as well. They would of called the manufacturer too. It is the best practice. It is frustrating that the wait times are extremely long but that is NOT our fault and YES we do charge for our time. We do know what we are doing. Some issues we can solve right away and other times for more complex issue we need to go through the process of troubleshoot

REPLY: the plumber that eventually fixed everything did so immediately, with no need to hold on long hold times with the manufacturer, and also pointed out something else that you missed that needed to be fixed. I did not tell them what the problem was, I just asked them to come and look at the issue cold, to see if they performed any differently than you.

Sometimes we all make mistakes, but for some reason no one wants to admit to their mistakes. They spin, lie or make up stories. You dropped the ball, period. Take the bad review like an adult, and learn from it, and move on. You have lots of good reviews, hopefully you'll alter your methods and do better going forward, and this will just be a lesson learned.

EZ flow has great service. I called late last night around 8 for a leak in my yard. Bill personally came out within 30 minutes and quickly dug up the broken PVC to find the leak. The job took about 2 hours total and the price was very fair! I would highly recommend EZ flow for any plumbing service that you need.

They were great in the resolution of my plumbing issue.  You have to follow their process.  This was a 3 way arrangement with my tenant, but I was able to resolve.

Our 21-year-old hot water died. Braulio had us send pictures, gave us a quote right away, and was able to come out the very next day to replace it. He let us know he was coming, showed up within the estimated time window, and had everything replaced and operational within a couple of hours.

Came across a small water leak on the main line coming into the house...I was happy to see that Jamie lives in my neighborhood, I mean...how much more local can you get...He showed up in about 30 minutes, gave me what I thought was a very fair quote and got to work...job was wrapped up in about 4-5 hours and was please with the whole process...Looks like we have a new Plumber that I wouldnt hesitate to call for my needs.

My husband and I just moved to Austin and Jim is the second plumber we've tried. Needless to say, we won't be using anyone else. He showed up on a Friday night in bad weather within 30 minutes, fixed our kitchen sink for a good price, and texted two days later to make sure everything was working okay. Excellent service...highly recommended!!

The Good:
 :: it's a local business!
 :: they offer regular and emergency plumbing services
 :: they are very professional in communications
 :: they text you with confirmation of your appointment
 :: they are very effective at their jobs
 :: they are licensed and insured, not some fly-by-night operation
 :: the fee charged for after-hours service is reasonable (less than $200)
 :: Mark/Marc (my plumber) was fantastic--very friendly, very effective at fixing the leak that happened with the line feeding into my tankless. He not only fixed the leak but improved the component that was the connector between tankless and water line so that it was a more secure, modern fitting. He also took time to explain things to me, which I always appreciate!
 :: they take credit cards
 :: they send you photos of the job with your receipt for good recordkeeping purposes

The Bad:
 :: none

The Ugly:
 :: none

Would I use them again? Absolutely yes...they are now my go-to for emergency plumbing needs, hands down. Put these guys on speed dial in your phones so when something goes awry, you don't need to look for who to use--you'll have these guys ready to go!

This place is IN.

Stan's was wonderful to work with. Our A/C had been out for a week and we had been trying to go through our home warranty company, but they kept sending out vendors who were unwilling to work on our high efficiency unit. We got outside authorization, and Stan's was recommended to me by Carrier. Everyone I spoke to was very kind and straightforward. It made it very easy to know what to expect and how to proceed.

They sent a technician out the same day that I called in to request a diagnosis. The next morning I got a call from their parts department that what we needed was in stock, and that they would send the same technician out that evening to perform the repair. Brian was very nice and respectful of our home. He made sure I understood exactly what was being done and gave me some ideas to help keep our A/C functioning well in the future.

Chose Stan's for any of your heating and air conditioning needs!

Jeff is awesome!!! Our water heater died!!! I sent him the pictures. Jeff was patient as we were working with the insurance company and a warranty company. Finally just working with Jeff and the insurance company!!! His quote was very reasonable seeing that he had to bring everything up to code. That evening he texted me to make sure everything was okay. We have a new plumber!!

We selected Pure Plumbing after a Yelp search and reaching out via email for quotes. Mark was a professional, pleasant and respectful. He showed up and took care of business - we were fortunate in having a quick fix. Highly recommend Pure Plumbing Service for anyone in need.

I was able to get an estimate for a static test for the drain lines in advance. Scott came the next day with a very short notice (because we had problems reaching the tenants). Scott did the test professionally and sent the results via email immediately. I really appreciate his help and would recommend his service to anyone.

They did a great job on my pressure valve. They were on time, and they explained the work that was needed. They did not try to sale me anything I did not need. I would recommend them to anyone.

Very affordable. Responded to my inquiry, gave me a quote, and replaced my hot water heater quickly and with no issues. Friendly crew.

Highly recommended. An outdoor water supply line to my house was broken and I was without water. Geronimo was the first to respond to my request and came in significantly more affordable than other services that had followed up later. Best of all he arrived first thing in the morning to do the repair. I also had him replace my pressure regulator valve while he was replacing the broken pipe nearby. He also did a great job of cleaning up and putting the grass back in place. If you are looking for plumbing services, look no further.

Great experience with All Pro Handyman, especially Diego Albor! I needed the HVAC drain lines unclogged. Reached out to Diego and scheduled time to perform the job. Diego arrived at the designated time & was easy to work with. He was professional & thoughtful about the work. He wore shoe covers, face masks, did a great job and cleaned up!  He took pictures throughout the job and showed me before/after.  I'm very happy with the completed job. I am already considering use them again for future projects in my home.

I was caught in a jam when my remodeler said he couldn't redo the plumbing when we switched from 2-hole sink to a single hole sink. At that point we had been without a kitchen faucet for a week. I reached out to several companies, and Emilio personally reached out, had a discussion about the issue and was upfront about the cost. Scheduled me the next day and had the issue resolved with my faucet and RO working again! On the day, he agreed to quickly connect my new gas cooktop for a reasonable price. Will definitely first reach out to Everest for any plumbing issues in the future.

They were able to make room in their schedule for me very quickly and were even kind enough to call and see if I wanted them to come sooner (I did) when someone else cancelled. They quickly identified that the leak was actually a backed up drain pipe from me A/C. They cleared the pipe for me, helped me fix it so that it wouldn't happen again, kindly pointed out that I needed to clean out my dryer vent soon, and vacuumed out all the water that had accumulated. They were very punctual and professional. They're one of a very few businesses that I have saved into my phone to contact again in the future if I have problems. I highly recommend them!

I've been meaning to write this review for a while.  These guys came out over the summer to service our A/C.  The technician gave me a very detailed explanation of the issue and options.  I felt very comfortable working with these guys, and feel they've appropriately named their business!