Best Gas Water Heater Repair in Austin TX

Called Brad to get a quote on installing my water softener.  I had received other quotes ranging from $400 on up.  Brad quoted me between $250 - $600.  When I asked him if he could narrow it down some he said no, it would depend on how it looked and what was needed.  I found this a little bit off-putting, until reading a bunch of his Yelp reviews I found that for the most part the only negatives were by people who had similar phone experiences, but had never had him do the work.  Anybody who had him do the work seemed very satisfied so I took the chance on him.

He called as he was on his way and arrived during he early part of his scheduled window.  He got the job done quickly and only charged me for the time spent actually working on the install (1 hour 15 mins) + the parts.  Overall he saved me 20% off my lowest estimate and even gave me a quick rundown as to how the system worked.  I know who I'll call if I have any more plumbing issues.

Was responsive to my request and was able to come by the next day. I liked that they quoted everything before the work was done but I was charged $25 over the quoted price out of nowhere.

The repairman that came to my home was very friendly and I thought did a good job of explaining things to me.  I was not thrilled that he made a mess of my bathroom.  My bathroom trash can was used as a bucket and left with nasty stuff in it.  There was also significant splatter on my bathroom cabinet doors after the work that was performed.  

Not bad but could improve.

We went to Blue Dragon after having a pretty terrible experience with Radiant.

Gilbert was extremely nice and was able to fix our leak quickly. He even educated my wife and I on how to prevent this in the future, leaving us a tool that would help us out.

All of the five star reviews here are no lie, Blue Dragon has earned every one.

Kyle was GREAT!  We had a problem in the morning, and Kyle came out in a couple of hours.  He was polite, helpful, found the problem and fixed it promptly.  I checked reviews of the other companies and was surprised at how negative and inconsistent most of them were, and then found Rooter-Man.  I agree with the many 5-star reviews.  EXCELLENT!!!!   Thank you, Kyle.

I'm not impressed.  I never had issues with plumbing details at the house until they got involved.  Now, within 3 months time, suddenly the house has had 2 major plumbing issues; each costing over $3,000 to repair plus additional costs to have sheetrock replaced and painted.
It's rather suspicious that once they repaired an issue then suddenly another issue appeared.

Emilio came out to check on a pipe the pool guys hit. It wasn't a working pipe, but I just needed his professional opinion. He came over same day and gave me that reassurance. I will definitely give him a call if I run into a situation.

These guys are great.  I've only just started using them (PRV replacement a few months ago and pipe check-up following the winter storm), but I've had a great experience so far.  They're super responsive, and each time I felt that they were a) extremely knowledgeable and communicated their work to me very well, and b) didn't try to upsell me or make me feel pressured to spend more on stuff than I needed, which is different from some of the other guys I've had out in the past.  Definitely going to use them more going forward.

I discovered a leak in my main water intake for my house one evening. Abel responded promptly with a reasonable quote and was able to get me an appointment in less than 24 hours.  The work was professionally done and Abel and crew were very pleasant to deal with.

Quickest response, on a Saturday no less, of the more than half dozen plumbers I called to fix an electric hot water heater that went kaput.  Quoted the replacement cost up front, showed up right on the dot, and proceeded with a professional installation that included bringing the replacement unit, hauling away the old one and leaving the work area neat and tidy. Could not be more pleased and highly recommend Braulio and Standard Plumbing!

Jaime Santana did an excellent job with broken water pipes repair at St. Mary Magdalene Episcopal Church in Manor, where I am the pastor. After the winter storm of February 2021, the water pipes of all of our buildings were damaged. Mr. Santana assessed the situation, explained what was required, and finished the repairs in a timely manner. He also ensured that all faucets/toilets/water outlets were properly working, and did the appropriate repairs when needed. I highly recommend Santana Plumbing Company LLC.

I had to call Jim one evening at a little before 7 pm because a pipe had broken and it was going to get below freezing that night AND we needed water.  Jim came right away was  very professional and obviously well versed in his knowledge.  He did an emergency repair in order for us to get the water turned back on.  
He came back a few days later to complete the repair, he applied the money I paid for the emergency call to the final repair (which was great).  Again, Jim was incredibly  professional and very personable.   I will call him again and I highly recommend him to any one who needs a plumber.

Blown away by the level of customer service.

I have a new home as of two months ago and wanted to change the air filter for the first time. It looked different from any I'd seen, so I called Stan's (who had installed it). They looked up my address and had the model and filter info saved. I thought that was really convenient. But it got better from there.

The rep told me the filter name and type and, instead of setting up an appointment for me, she told me that the filter lasted for a year. She then told me that changing it out was easy, and I could save money by looking up the process online.

Even better, she said Stan's carried the filter, and she quoted me the price. What really impressed me was that she told me where I could get it at a lower price. WOW!

A company that puts customers above profit? I'll take it. They have a customer for life.

One of our bathroom sinks backed up. We ran a snake down the pipe but it kept going into the roof vent path. We called Blue Dragon and they said that it sounded like we needed a drain camera and they did not have one but referred us to Plumb Doctors. I scheduled and was told that there was an $89 service call fee but it would be waived if we went ahead with service. Marc and Gabe came and after I signed for the $337 drain opening service they brought in a large power auger. They said their drain camera could not make the turns in the pipe. They tried several times to use the big snake but could not get it to go through. Marc said it looked like the pipe was collapsed or rusted shut and said we would need to tunnel under the house at a cost of $18,000. He knocked $50 off the service since they did not get the drain clear so I was charged $287 for no results. After they left we tried our little wire snake again, got it into the correct pipe and snagged the hair clog and cleared the drain. I called and asked about getting reimbursed for some of the $287 since it was obviously a wrong diagnosis. I was told I would get a call today from the operations manager but no call. I would not recommend this company.

I am SUCH a fan, and thank you Yelp, for once again delivering the goods.  

Ted phoned within 24 hours of my message and was so polite and soft spoken, I wondered if he was really in a trade.  He arrived promptly, was super courteous and I never felt uncomfortable (not for nothing, I focus on this as a woman at home alone.  This is huge)  

We had recently moved into an older home and had several annoying issues. Toilets that weren't shutting off after flushing, a shower that didn't have good pressure.  It turned out that the toilet handle was loose and getting stuck on the flapper, keeping the shut off from working.  Additionally, instead of suggesting that I pull out all sorts of fixtures, one shower head replacement fixed a pressure issue.  

When it came time to present the bill, it was for a $95 base trip fee (much lower than the norm) because it was just all so easy.  In short, he could have made all sorts of coin by telling me my problems were bigger, but he didn't.  Class act, and definitely my plumbers, going forward,

We have had Pure Plumbing out for several projects at our house, big and small, and they have always been stellar. Quick response, high-quality work, reliable and friendly.

Scott did an amazing job with my leaking pipe in my garage. I messaged him at 11pm on Friday night and he responded in real-time and was able to come out the next day. He also helped me with trying to get me maximum coverage with my insurance and even gave me a discount when they didn't cover the repairs. 5/5 would recommend Scott again!

I highly recommend O&M!  They go above and beyond to always make sure we have everything we need.  Fast, efficient, accurate, and super friendly.... what more can one ask for????  Call O&M for all your plumbing needs!

Loved them! They were in/out fast and so polite!! They've been so busy after this winter storm, but they were able to update us and even text us when they were 30 minutes away!! We'll be using them again!

I needed my water hose line relocated in order to install a sliding patio door.  Geronimo was super quick to respond, his price was more than fair and his customer service was exceptional. My project was completed within 3 days of searching for a plumber on Yelp! Highly recommended.

They were able to make room in their schedule for me very quickly and were even kind enough to call and see if I wanted them to come sooner (I did) when someone else cancelled. They quickly identified that the leak was actually a backed up drain pipe from me A/C. They cleared the pipe for me, helped me fix it so that it wouldn't happen again, kindly pointed out that I needed to clean out my dryer vent soon, and vacuumed out all the water that had accumulated. They were very punctual and professional. They're one of a very few businesses that I have saved into my phone to contact again in the future if I have problems. I highly recommend them!