Best Gas Water Heater Repair in Austin TX

I had a great experience with Fox Service Company yesterday.  My 20 year old double wall oven has been going in and out for about a  year.  I had someone come about a year ago to service it and he said he couldn't repair it.  They no longer make 23-3/4 wall ovens so I couldn't replace it unless I tore up part of my kitchen.  My son-in-law told me about Olin Torres with Fox who repaired a ceiling fan for them and asked him if he would look at my ovens because they were very impressed with him.  Olin came over later in the day and looked up the electrical requirements for my old ovens.  He showed me the very corroded breaker (50 years old).  He replaced the breaker and tested the oven with both turned to 500 degrees at the same time for about 15 minutes and the breaker never tripped.  They now work beautifully and I'm so thrilled to have my ovens operating again.  Thank you Olin Torres.

Jose and team provided a great service for my ceiling fan assembly and installation at a great price. Very communicative and efficient. I would contact again for any future projects!

This review is solely based on my experience with their Semi-Annual Service Agreement and not the repairs originally performed.

Per my review below (April 19), I was so pleased with the repair services that were provided, I decided to purchase Efficient's Semi-Annual Service Agreement.  As the repair was done on Friday, the repair person said I could expect a call on Monday (April 22) to schedule the first inspection.

When I had not heard from Efficient by May 6, I used the e-mail feature on the Efficient website where it promises Let us contact you!.  I provided both the invoice no. and work order no. for reference.  When I had not been contacted, I repeated the same process on May 8.  

When I still had not been contacted by almost noon the next day (Thurs, May 9), I used the Angie's List Message Business feature to again request Efficient contact me and provided the same reference information.

Additionally on May 9, I e-mailed the person who did the repairs to let him know I was still waiting to be contacted by Efficient and asked if he could get someone to contact me  to schedule the inspection service.  He responded in a very timely manner and let me know that he had forwarded my message to their lead dispatcher.  He had also suggested that I call the office directly and gave me the names of two people to speak with.

As of today May 14, I have not been contacted to schedule this service.  This service is supposed to include both a spring and fall servicing. Yes, after four failed attempts, I could now call their office to schedule the appointment directly, but for a recurring service, shouldn't they be contacting me?  Also, am I going to have to put the fall inspection on my calendar and go through this same process again to schedule that service.

Their repair person inspired such confidence, but everything since then has made me regret my decision.  Best case scenario, Efficient will refund the money I spent on the service agreement.

I needed someone to pull out my built-in fridge and repair a broken water line without damaging the cabinets or floors, and I needed it quickly. When Danny pulled out the fridge he discovered mold. He remediated the issue expertly and quickly, taking care to do the kind of work that would last. When you need a someone you can trust with a wide range of home expertise Danny is the man to call.

David is amazing!  Not only did he try to diagnose our problem over the phone but when we called him as we just couldn't fix the problem he came over within a couple hours and handled it.  He was extremely professional and I have recommended him to my Austin Moms of Multiples group.

Expensive! 2 out of 5 can lights in kitchen were not working. Over $400 (including $79 service fee) and an hour later the fix was a loose wire!

ATTENTION CONSUMERS: Also note the manager response on all of the reviews. Note that the company is not ever wrong. They always put a spin on the reviews. This is a huge sham and a warning sign as well. This company is truly a high pressure sales company in disguise. It is never their fault for coming to your home in a time of need and trying to rip you off by offering items that are not needed. Another AC examined my system that I recently repaired and stated all was well and in good working order. Again, the manager responses and the shady sales techs should be all the warning you need to stay far far away. There are legit companies in town. This is not one of them. To many bad reviews to think otherwise. Another note. My neighbor actually knew a sales technician that worked for this company and quit because of these unethical practices.