Best Gas Water Heater Repair in Austin TX

Over the last year we've spent over $2500 to still NOT have the leak fixed in our system. These idiots just kept filling up the Freon and charging us $91 pound which was our 'discount because we're VIP customers'. We called them out a 3rd time this week, $500 visit and then Cory tells us he found the leak finally after a year and it will cost us $2,400 to fix...the only part is located in San Marcos and they only have one AND he needed to know within a week! Ok Cory, let me drop $3K today when this was supposed to be fixed last December when you charged us $1,400. Company is a SCAM! Their service men are scum, unprofessional, dirty and crooks!!!!! STAY AWAY! We had another company come out yesterday and fixed the leak while adding more Freon because Fox STILL didn't fill it up, just charged us...and they did it for $900.

They replaced the faucets in our master bathroom and they were so quick! I will definitely be using them in the future. They do all types of handy-man work.

Called these guys out when my a/c was blowing warm air. Dan came out, diagnosed multiple leaks (which I'd suspected) and recommended a new system (which I expected), loaded me up with enough coolant to get through at least a couple of weeks while I set an appointment to have a load evaluation and quote done with Darwin.

I'd already gotten a quote for a new system from another company, but Darwin came out and not only gave me a better price for the same system, but was willing to work with me on adding some returns to some especially warm rooms. The following Monday (less than week later) we had the crew out to install a brand new full house system including three added returns, enlarging existing returns already in place, new duct work and even a new drip line installed at the under-eave drip line. They got it all done in one business day AND came in a couple of hundred dollars UNDER their quote. They actually left the hall and stairs neater than they found it, and were as unobtrusive as possible. I'm highly impressed and will be (already have been) telling everyone I know about Efficient.

Extremely professional. Came by immediately and gave an accurate estimate. He even gave excellent referrals for items that were outside his area of expertise. All the work was done promptly and was of excellent quality. Would recommend him highly to anyone looking for a general handyman.

This is the second time we've had 1st Home & Commercial Services come out to assist us and they have been great!  Drew came to assist us with some plumbing issues and is incredibly helpful and extremely personable. Our landlord seems to go through this company for most repairs and we are happy they do! Both technicians from this company have been proactive and genuine. We hope our landlord continues to use this company for repair issues we encounter.

Way overpriced. WAY over priced. I'll say it again WAY OVER PRICED! I had a two technicians for 45 minutes look at the breaker for my utility room and outdoor electric. They changed nothing, they fixed nothing, the LOOKED at it. It cost $470!! Nothing was done. They do flat fees, so you get charged no matter what they do. Ridiculous. My house is in the same condition it was before they came, yet I was charged almost $500. I called and talked to someone who dropped the price (supposedly, I haven't seen a refund) to $350. But still. $350 for 45 minutes of looking at my electric to deduce it wasn't worth working on. Come on. Ridiculous. I will never use them again and will vehemently not recommend them to anyone. Find someone who will come tell you the problem for a small service fee and THEN charge you for actual WORK.

Had some issues with our heater approx 4 months ago and tech that came out was definitely a salesman. He told us how bad our system was and that we would need a full replacement.

He proceeded to tell us he couldn't get us a exact quote and was really vague on what they could do for us other than getting a full replacement. He would throw out numbers for certain things but it was all iffy. He ended up giving us a round about quote $8,000 but couldn't give specifics. I could tell something wasn't right because my BS alarm kept going off.

As he checked the heater, he proceeded to tell us we had a sweater (lots of dust)in the coils and that the system was dangerous even though when he tested the system for carbon monoxide it read fine. I was eventually able to get him out of my house. When I tried turning the heater on it would not kick on like it did before, I then realized he flipped a switch on the heater which disabled it ( yes there is a switch). He also didn't put the duct back together like it was originally. After we shooed him away I hired a different hvac guy and changed the filter (which I do monthly). I also paid a honest hvac guy $250 to fix some ventilation issues and clean the coils that the Jon Wayne guy wanted to charge 1-2k for. Heater and AC have been working fine for months and no issues ever with carbon monoxide or anything.

With all the commercials I hear on the radio I felt like I could trust them but this was not the case. You are getting a salesman in the house and his job is to get you a new hvac system not to help trouble shoot and solve an affordable problem.

If you are looking for a new heater then call them. If you want service look elsewhere. Trip charge was 30 bucks if I remember correctly.