Best Gas Water Heater Installation in Austin TX

I've used Brad for a handful of jobs so far and he's been great.  Very nice guy, reliable, and walks you through your options to make sure that you're choosing what's the best fit for you.  He responds immediately seven days a week which is a big bonus.  A pleasure working with Brad.

Fixed the problem efficiently and priced fairly. I hope I don't need their services again but thats wishful thinking. Would recommend them.

I hate dealing with plumbers and electricians but really did well with Blue Dragon Plumbing. Gilbert did a great job of replacing our kitchen faucet and at a fair price and in only 30 minutes.  Nice guy to talk to and very down to earth and he really seemed to actually like what he does for a living and it show.
This is one occasion where we kept a business card!  We will call Blue Dragon again if we have other plumbing issues.

We have been having many  plumbing issues lately.   Alan helped us again.  He continued to be professional and knowledgeable.  We will be calling rooter-man austin again!

Shawn is awesome!  It took 4 plumbers to find the actual problem-which was Shawn!  I live in a rental and have the worst management company in Texas (RPM-Reliable Property Management). We've had plumbing problems since we moved in last December. They kept sending plumbers out that would just patch it, but Shawn was determined & actually found ALL the problems there really were. Thanks so much!

Had some long overdue items addressed by EZ Flow and CT did a great job assessing and explaining my options.  Estimate was fair and work performed was excellent.  

This is the second time we've used EZ Flow and both times it's been great service from everyone involved.

First issue: Spammy text notifications confirming my appointment (6 messages).

Second issue: 2 hours after my appointment was scheduled for (and confirmed 6 times per their spammy app), I get a text saying they would be here in 50 minutes.

Yeah, I'll take my business elsewhere.

I did not expect, when I called at 10:00 AM to complain about my busted water heater, that they would have a water heater installed and running by 2:00 PM.  They were fast, professional, clean.  They took away the old water heater, fixed up the space for the new one, got the gas connections up to code, and fixed up the venting system so that everything is safety compliant.  And given how fast they were, I decided to complain about a dripping faucet, and they got right to it and made sure to get it fixed.  They were cheap, also, and mellow and friendly.  And they wear footies over their shoes to minimize dirt in the house.  I definitely would work with them again!

Super fast response and Braulio was one of the friendliest and most knowledgeable plumbers I have had the pleasure of watching. I had a broken water main in my front yard. Standard Plumbing was cheaper than the three the other plumbers I got quotes from. Call them without hesitation for any thing plumbing related!  Can't recommend them more.

DS

We first met Jaime about 8 years ago when he was hired by our contractor to do the plumbing for a new addition on our central Austin home.  He did all the work for a new master bath, added a tankless water heater and removed old cast iron plumbing from our 1940s home.  Two years later he came back to reroute the plumbing in our guest bath.  He did great work with both jobs and we never had any issues while we lived there.

In 2019, I referred him to a friend who was experiencing a plumbing emergency at his rental.  My friend was super impressed with Jaime's responsiveness and work and was incredibly thankful to have found an honest, trustworthy plumber to help out during an incredibly stressful time.

And in February 2021, we had a pipe break in our new home after the major freeze.  We were panicked that we wouldn't be able to get it fixed timely since it seemed like everyone else in Austin was dealing with the same issue, but Jaime came to the rescue the next day and fixed the busted pipe.

In the 8 years we have called on Jaime, every single experience was top notch. I don't know what I appreciate the most about him: his professionalism, the prompt communication, the excellent work or how wonderfully nice and pleasant he is. The fact that we have been able to call on him to work on every single home we have owned in Austin really speaks volumes about the quality of his business and his work.  Thank you, Jaime, for always being there for us when we need you. You are the best!!!

I would call a different plumber if I were you! At first he seemed very reasonable and nice. He told me he would only charge me for his time and not mark up the equipment he had to purchase in order to fix my water heater. Near the end of the job he stated how much he spent on the equipment, which was substantially higher than what he quoted me so I asked for him to provide me the receipt. He then got very angry and told me he would try and get it for me. Shortly after our conversation he emailed me the receipt from Winsupply and something seemed off. I then called Winsupply and asked them to send me the receipt with the same purchase order. The receipts were the same except for the amount of the pump being substantially less than the receipt he provided me. It's not my place to say if he doctored the receipt from Winsupply but obviously something doesn't add up (please reach out to me if you would like to see the photos). After the job was done, I confronted him to try and understand the misunderstanding and he got furious and threaten to call the sheriff and post a lien on the property if I didn't pay. To make matters worse, after we agreed on an amount owed I signed the invoice and told him I would have a check sent to the address listed on his invoice before the end of the day. He refused and told me I had to pay with CC right now, which I refused. I will be sending him a check in the mail considering he finished the job and worked around my schedule (reason for two stars).

I recommend Stan's! We had a very positive consultation with Bernie about the air flow in our house. He was both knowledgeable and professional, spent time explaining our options, and showed he truly wanted to help, something rare these days! As long as Stan's keeps employees like this, this company has our business!

We called these guys to find a leak in my dad's bathroom, they came out, quickly said they found the leak, didn't fix the leak and said they needed to call another company to start drying things. Why would you not fix the leak first. Suspicious.  Pretty sure this business is not legit.

I have been planning to replace my 15 year old hot water tank with some kind of Tankless Water Heater for many years. I have researched many residential and a few commercial water heaters and then read reviews.   I also inquired with a number of local and a national plumbing company in Austin and what I got were a lot of excuses and reasons why they didn't think I'd want a tankless water heater!?  

Jeff at Thunderbird was the first plumber I have talked to who not only sold the model I wanted and needed, but he also came to my house and gave me a written quote the same morning I contacted his company.  

The system he installed (Navien 240-A) is far more advanced than what I had been reading about for years.  It's a South Korean brand I have never seen before, yet it was simple to operate and very sophisticated inside.  I looked up the technical details, the diagrams, and read reviews, like these here in Yelp.  It's rated at 200,000 BTU's max, has a very high flow rate (11 GPM) and still works with my 1/2 inch gas line.

I had planned to have this tank installed outside my house, as they do in many commercial buildings and restaurants around here (like NXNW).  However, because this tank is so efficient, the exhaust is more like my drier.  It did not need expensive stainless steel vents, which can cost as much as the water heater !

My tankless system provides instant hot water, because it has a recirculation pump built-in, which worked with the existing plumbing in my house.  There is no cold/hot/cold water sandwich - just a stead supply of hot water when to turn on the tap, run a shower, or fill up my whirlpool tub (which I could not do with the old 50 gallon tank).

This is a HIGH TECH UPGRADE to my home and an improvement that will reduce the cost of natural gas and wasted water.   It's exactly what I wanted and the workmanship is worth showing off.  I'm taking pictures and sharing them with everyone.

Kudo's Jeff !

Tech was very nice and courteous.  However a lot of unexpected charges like  credit card surcharge, PPE charge (although work was done outside), didn't honor coupon, charge an hour of work for a 5 min of tightening. Worse of all, didn't even fix the problem and wanted to charge $300 extra.  At the end, I ended up fixing it myself for less than $50.  

He is expensive but if he would had fixed it in the first place or come back and fix it properly without gouging me over again then I wouldn't had given him a poor review.

Scott was great! So helpful, friendly, and fast. Our bathtub hadn't been draining properly for months he fixed it quickly! He cleaned the bathtub, explained future maintenance suggestions, and was extremely polite!

Drew and Jonas came out within 4 hours of my initial call and fixed everything beautifully!  I will definitely use them again!

I so wish I could have provided a better review. I initially hired them to replace my water heater. I continued to have problems with the hot water after the installation and that led to 8 weeks of a very unpleasant  and stressful experience with them. I felt taken advantage of. I didn't trust their advice, work and pricing. They ultimately replaced the shower cartridges. They measured them and ended up bringing the wrong type so had to come back again. they charged me more than I expected and when I asked for a receipt on the parts, they refused. I knew they are up charging but felt that they were charging my double what the parts cost and the plumber who was at my house for very unpleasant and threatening when I kept demanding a receipt.  I ended up paying the full price and they never provided a receipt for the actual cost. I felt like I had already invested so much that I couldn't change to a different plumbers but the overall experience left me feeling unfairly treated and taken advantage of. I think they do good work but their practices are not trustworthy.

Geronimo was here on time and replaced my water pressure regulator valve promptly & professionally.  This is a critical piece in any home's plumbing system because the pressure coming to the house is much too high. Geronimo got it done the day I called.

They were able to make room in their schedule for me very quickly and were even kind enough to call and see if I wanted them to come sooner (I did) when someone else cancelled. They quickly identified that the leak was actually a backed up drain pipe from me A/C. They cleared the pipe for me, helped me fix it so that it wouldn't happen again, kindly pointed out that I needed to clean out my dryer vent soon, and vacuumed out all the water that had accumulated. They were very punctual and professional. They're one of a very few businesses that I have saved into my phone to contact again in the future if I have problems. I highly recommend them!