Best Gas Water Heater Installation in Austin TX

Update:  Fox did the right thing and called (once seeing the previous review) and refunded my money.  I appreciated that they did that.

Jose and his team were very professional. They showed up on time and checked in with me along the way to make sure things were progressing as I wanted them to. Jose did a great job of keeping in touch with me via phone call and text and they were really good about making sure they left the house locked and secure. They did a couple of different jobs for me around the house including installing recessed lighting and installing two completely new windows in a wall that had a very small window. They did excellent work. You won't be disappointed if you hire this team of people.

I contacted Efficient at a time when my unit was malfunctioning--not completely down, but cycling on and off continuously.  They were quick in response and worked hard to get it up and running but the next day I had the same problem again. I called them and they came out and got it fixed this time at no charge and with a free review of my entire system thrown in for free.  I signed a maintenance contract with them and they show up like clockwork to do my free preventative maintenance in the fall and early summer.  I like their 'can-do' attitude, their professionalism and their dedication to doing a good job.  Another plus is that my unit is situated in a difficult place to access but this does not slow them down.  I appreciate their efforts.  I have no hesitation in giving them five stars and a high five.

I moved to Oregon, which is so much better than Cali...well, to get to the point I wish Danny lived here because he did wonders for my house in West Hollywood. The guy is a monkey, too, crawling through walls to create a most-difficult to-install electric car charger.

He DOES get extremely busy, so he may say that he's too busy - for real. He is in demand by smart people.

I thought they were prompt in coming out, but I felt like I got price gouged. I was quoted a $69 or $79 diagnostic fee on the phone and when the technician came out, he called me and told me that the charge would be $179 since it was a stackable washer and dryer. My hands were tied since this was a rental property and I desperately needed somebody to let me know what the issue was with the washer and/ or washer connection. When I requested the service in the first place, I was clear what the issue was and I was also clear that it was a stackable set in a closet. Long story short, it took him 15 minutes to tell me that I needed a new machine. It just seemed like a waste for such a easy diagnosis. He did look at the toilet for me, which was much appreciated, but I'm still not sure that warranted almost a $200 charge.

I just requested one simple light to be installed and these guys actually tried to upsell me into recessed lighting for $3,500. With the $79 service fee and the light installation, it ended up being $210 for one pendant light to be hung. What a joke.

Here we are with NO A/C working, try calling Jon Wayne for emergency service and no luck.
Monthly paying  for a service plan, and being a customer a few years, and getting a unit that is approximately 2 years since we bought it from them, but not able to receive emergency service.  Really, NO EMERGENCY SERVICE, specially in Texas weather? I guess that is good to take people's hard earn money, but difficult to receive service when you need it.