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Stan's Heating, Air & Plumbing Plumbing Service
Can't say enough good things about Stan's if they service your area. From Carolyn going above and beyond to get us serviced within TWO hours of calling to our technician Andrew doing an incredible job diagnosing and fixing our unit in minutes, such a top notch team at Stan's.

6016 Dillard Cir, Austin, TX 78752
Honest Air Conditioning and Plumbing Plumbing Service
I am currently renting the house I live in, my landlord called Honest Air Conditioning because of a leak in the home.  They were able to come out the very next day. Awesome! Especially in Texas. Jared came out diagnosed the problem, discussed the companies maintenance plan and options to fix the issue with my landlord while I was in the room. I  really hope next year if we stay in the local area that Honest Air Conditioning services the area, because I am signing up for it! The company is honestly a great company. Anyways Jared was awesome. Very professional and very friendly. He probably thinks my household was in complete disarray but everyone that lives here was sick the week prior so no cleaning was done.  We had to reschedule one of the maintenance checks on the 2nd unit because the room it was in someone was sleeping. That brings us to today.  Called this morning because landlord didnt give me a time they were coming out, Stacy was friendly and very helpful providing the needed info. The technician showed up in the right time frame and to make it all the better was Jared again! Jared climbed up onto the not so sturdy attic ladder and got the job done. I know it's what he signed up for when he took the job, but he seriously does everything with a smile. Usually when maintenance people leave I go complain to my wife about how they didnt show up on time, rude, didnt finish the job, left a mess, I hate it normally. However, Jared was very respectful, polite, and pretty sure my house is in better shape now then before he came. Great employees! Great Service! Great day! I'm just repeating myself now, but how else can I get the point across?

112 Mcnutt Rd, Hutto, TX 78634
Crow's Plumbing Heating & Air Plumbing Service
I had a water heater problem after the 2021 winter storm in Austin.   I contacted Crow's Plumbing service.   Although there were some communication problems with the appointment but eventually it was settled and they showed up on time.   Paul and his partner looked into the problem and fix it in less than 30 minutes and charged me a very reasonable price.   I had other plumber looked into the water heater and their answer were : 1) replace the pilot light assembly for $600,  but won't guarantee to fix the problem ( what a joke );  2) replace the whole water heater for $2000 or $1500 ( for a basic model ).   It goes without saying,  I'm very impressed with the skill of Crow's people and most impressed with their honesty for not asking or finding unnecessary work or parts to charge more.   If we have plumbing problems in the future we will be a returned customer for sure.
Highly recommended.

1003 S Industrial Blvd, Ste D, Round Rock, TX 78681
Daniel's Plumbing and Air Conditioning - Southern HVAC Plumbing Service
I suspect that Daniel's is trying a business strategy to raise rates and push for additional services not necessarily needed.

I have used Daniel's in the past and was happy enough, so I had them out to look at my tankless water heater and was told it would cost $1,700+. I decided I should check with the installers (ARC), who did the work for $1,100.

But I had no hard feelings, so when our toilet was acting up (flap leaking) the following day, I called Daniels.

A fellow came out and checked the toilet (5 seconds) then went straight to the kitchen table where he began pricing differing scenarios. He strongly suggested I go with a whole new toilet, which was stupid, because I just needed a new universal kit installed. After about 20 minutes, he told us that would cost $477 to repair. Despairing for lack of time and patience, I agreed to it.

He went to the truck, got a kit and installed it in about 10 minutes, all the time talking about how much better a new toilet would be. It broke down to $249 for an hour of labor and $228 for a kit. A regular kit at Lowes goes for about $20, but he says this one is metal inside, so it's better. Sigh. It better be.

Looking at the bottom of the invoice later, I note that it says:
If you sign this and fail to meet the terms and conditions, you may lose legal ownership rights to your home/business. I understand Daniel's Plumbing and Air Conditioning will file a lien against my property if I do not pay for the work performed in accordance with this agreement.
This seems a bit extreme, and rather rude.

Between the $6,000 overcharge on the tankless water heater, the silly upselling on a new toilet and the overpricing of that bill, I won't be using Daniel's anymore.

Austin, TX
Parobek Plumbing & Air Conditioning Plumbing Service
Very friendly, efficient people, attentive to all problems mentioned and prompt to accommodate their customers. They were very quick at pointing out some minor problems to us that could lead eventually to major problems. We will be using them again very soon to upgrade our bathrooms. We really appreciate Parobek Plumbing for their effectiveness and their workmanship.
Great job guys!!!!! I will be sure to recommend Parobek Plumbing to anyone in need of a great Plumbing Company.

329 Hoffman Rd, Bastrop, TX 78602
ABC Home & Commercial Services Plumbing Service
If you want someone to fix what you have and not hard-sell you on a new appliance, go with ABC.

9475 E Hwy 290, Austin, TX 78724
Lantz's Lakeside Plumbing and AC Plumbing Service
These people are wonderful! The day after my mom's husband passed away she had a plumbing issue. They were out here on a weekend, did an amazing job, and were so friendly and efficient.  These are the people to call when you need good quality work done!!

Austin, TX
Texas AC & Plumbing Specialist Plumbing Service
We were not happy with existing air flows to master bedroom so James and Martin both came out to review and suggested a unique solution no one else had.  Redo the plenum size and ducting and include programmed dampers to allow a separate thermostat for the master. Now we control the downstairs in two zones to keep the master bedroom colder in the summer while raising the temperature in the rest of the area to reduce cooling cost.  Most importantly we will now have a cold bedroom even in the 100 degree plus days!  And Juan Carlos installed it all including new Lennox AC and heater with great care and precision - many thanks Texas AC team!!

16800 Radholme Ct, Round Rock, TX 78664
SALT Plumbing Air & Electric Plumbing Service
Quoted $800 to replace a dryer receptacle.  The report indicated the problem was loose wiring.  I asked if the electrician had actually seen this and he said he had opened up the socket.  When the socket was later replaced, the paint seal from the decorator had not been broken and the report about the wiring being 'backstabbed' was incorrect, proving the electrician had not even looked at the faulty socket and had also lied to me.

They quoted $8,000 in other non-essential work as part of their 'inspection'.

3071 County Road 100, Ste 100, Hutto, TX 78634
Christianson Air Conditioning & Plumbing Plumbing Service
(slightly amended because 2k was an OK rate given how much the parts are...and trusting that they did a good job doing the work)

Unfortunately, I'm giving these guys a two star rating due to the lack of communication throughout the process. So, my wife and I recently found out that our house had a leak, and we called these guys out to fix it.

They charged their upfront service fee to asses, then charged us $330 dollars to fix the problem - apparently it was in two places, our coolant was low and something was broken inside one of the vents.

Our guy left saying he put in a temporary fix for now (didn't tell us what that was) then said they would call us back to come in and finish the work.

We never got a call back...and when we finally called them they said it would be $2,000 to put in the permanent fix - I asked what the temporary fix was, and they said it was adding coolant and doing a leak inspection....so if I payed 300+ dollars for coolant and a leak inspection then wtf was the service fee for...they offered to credit us back the service fee, but we paid 2k when we thought the problem was fixed for $330....also, 330 dollars seems excessive for coolant and a leak inspection

Furthermore, they said the coolant alone would not stop the leak - and they neglected to tell us that for several weeks during 100 degree weather! They said that they could not get in touch with my wife, but she said she never received a call...

Lack of communication, lack of critical thought and customer care. We ended up paying them 2k to finish fixing what they started, but I would not recommend this company or use them again.

1950 Louis Henna Blvd, Round Rock, TX 78664
Radiant Plumbing & Air Conditioning Plumbing Service
This review is in reference to service from February, but I've just gotten time to write it. In short, DO NOT USE RADIANT UNDER ANY CIRCUMSTANCES if you like your money.

This is long, but PLEASE READ THIS IF YOU'RE CONSIDERING RADIANT: On Feb 9, our neighbors alerted my husband to water bubbling up from our front yard. This was the Tuesday before the massive freeze that knocked everyone out of commission for a week or more in Texas. Since we knew the freezing temperatures were coming, we called Radiant because they had a large fleet and we were hoping they'd make it out quickly. They came out the following Thursday, February 11.

The first tech who came out did an initial inspection, advised me it was a leak and we needed a couple feet of pipe replaced, and estimated between $2000-$4000 for the repairs. I needed to sign for him to start work, and he presented me a tablet with a line to sign, no invoice or estimate. Being that I was recovering from surgery and we needed that pipe fixed before the freeze, I signed to begin the work. He was there all day until 4 pm and couldn't find the source of the leak. He came back the next day and was STILL unable to find the leak, so he called another tech to assist. That tech came out with a leak finder on Friday afternoon, only a couple of hours before the freeze.

The second tech then came to the door, again with a tablet with no estimate and only a line to sign, and advised my husband that it was $6000 to fix the pipe. That seemed very high, but we were in a bind, so he signed. Just after signing, the tech said something that prompted my husband to say Wait, $6000 total, right to which the tech replied no, 6K additional. THEY WERE CHARGING US OVER $11,000 TO FIX 2 FEET OF PIPE. Under the circumstances we had to get it fixed though, so they did the repairs and left, and we emailed Radiant for the invoice.

The first invoice was laughable. No breakdown, no itemization, just we fixed your pipe and it costs this much. I then asked for a real, itemized invoice, and was told they only invoice under lump sum contracts. I responded that a lump sum implied parts, and I wanted to know what we were paying for. They sent back a second invoice, again laughable, with a partial breakdown but no real x item at y qty = x amount that clarified all charges. I did some math, and discovered not only were we GROSSLY overcharged for parts, they were charging something like $1400/hr for labor. The worst miscalculation was for excavation - when they calculate the trench size, instead of multiplying the linear feet, they multiplied the area by a full square foot. So instead of invoicing us for a 25'x3' trench, they were charging us for a 17'x17' excavation area (charging us for 289 sq ft instead of the 66 sq ft they actually excavated). This was on the narrow side of our yard mind you, which, according to their math, meant the excavation would have gone both under our driveway and into the neighbor's yard. It was beyond outrageous.

After getting much lower, more reasonable quotes from two experts, and after going back and forth with Radiant for several weeks (with us threatening to contact local news over price gouging us during the freeze), they finally brought the invoiced amount down to just over $7k. (the math errors were never corrected - they listed the reduction on the invoice as a forgiveness of debt). The finance company then contacted us for total approval, only it's almost $1K more than the invoiced amount. I called Radiant again, and was informed that there was a SECOND INVOICE I hadn't been told about. When I asked why I wasn't told about it, the response was (this is a direct quote): You didn't ask about the second invoice, the way a lying child would respond. We did not pay the second invoice.

We were grotesquely overcharged during a crisis, and repeatedly treated like liars, ignored, and dismissed. It was a terrible experience with a terrible company. They were shamelessly greedy and shady, and everyone should avoid them at all costs.

Austin, TX
1st Home & Commercial Services Plumbing Service
The company sent a very courteous and professional Plummer, Nathan Stalder, to investigate the source of water leaking into the front of my garage.  He pinpointed the leak and repaired it very efficiently. The cost was quite reasonable. Overall, I was very happy with the performance of the company.

630 Ralph Ablanedo Dr, Bldg 1, Austin, TX 78748
Goettl Air Conditioning and Plumbing Austin TX Plumbing Service
Summary:  Failed repair... extremely expensive... Freon fail.  Call Alpine!

I'm sorry to rain on the parade, but I was very unimpressed with service from Dayton.  I found them from Amana, since it was likely a warranty repair.  It has been leaking over the years, first taking 2 years to drain, then down to 8 months.  8 pounds of Freon is expensive. I wanted the leak found and fixed.

I explained the issue.  What does he do when he gets there... takes the pressure reading which fills the valve with Freon!  So later when he does the leak test at the valve, he says here it is.  20 minute leak test cost $300 for him to wave the wand around and find nothing in the evaporator coils, where I said it likely was due to known manufacturing issues.  But he puts it where he filled with Freon and says that's the leak.  I asked why he didn't check there first, BEFORE filling it with Freon.  Charges $130 for 1 minute replacement of the Schrader valve internals.  The tool can be bought for $79 and the part is pennies.  Nice.  

They charge $85 a pound for Freon.  The NEW Freon.  Their cost is $5.  Other places charge $35 to $45.  My system holds 12 pounds and loses 8.  That's $680 in Freon for $40 bucks worth.  Feeling ripped off a bit?  Yup.  But that was his quoted price, and I have to pay for the visit, so it's a waste to call someone else at that point.  

He did offer a bit of a discount, but still $1100 for the visit.

Fast forward 4 months.   No more Freon.  He comes back and waves his wand around.  Doesn't find anything.  The price for the visit is $89 because their repair failed.  He does his analysis and says, you need dye put in, and then I'll come back and look for the dye.   That test is $400, but he has to buy the dye and do it later.  I say, Don't you have to fill with Freon?  Yes. Won't that all leak out?   Yes.  He already stated there should be tons of oil visible, so if he can't see the oil, how can he see the dye?  2 pounds of oil is somewhere and he can't see it.  So he is suggesting $400 for the test, and then it will be another $800 of Freon.  I ask, since the original Freon has all leaked out, and it's going to leak again, do I get a discount on the Freon.  Remember, cost is $5 a pound.  An opportunity to offer help for A FAILED FIX.  The answer?  Nope.  It's part of the process he says.  What a rip off.  I then say, I don't want dye put in.  What about cutting the lines and doing a proper pressure test, since I think it's in the evaporator coils.  He disappears for 20 minutes to the truck and comes back saying that test is $1200. Plus Freon.  And since they have to prove the evaporator coils have failed to get the free replacement, they would have to pressure it up anyway.  He says that if indeed the evaporator is at fault, that the install cost would be $1800.  I pay him the $89 and say bye.  Have to do some thinking.  But really... no discount to refill cheap Freon into the system to replace Freon that leaked out of his $1100 repair is just horrible.  Time to find a new vendor.

I return to the Amana web site and find another vendor.  Alpine Heating and AC. Also 5 stars.  Alpine!!!  I call them and explain.  He says that they will cut the lines and do a proper pressure test for $300. Yes.  $300.  Deal... come on over!  The tech says that he personally doesn't like using dye... that it's in the system forever and it's just messy and he likes to find the leak using pressure tests.  They come over and do the pressure test.  They have to visit twice because one of the readings was a little bit inconclusive.  They honor their price... $300.  This is for what Dayton quoted $1200.  Oh, and did they find the leak?  Yes... IN THE EVAPORATOR.  Hmm.

So then he quotes me a price to replace the evaporator.  It is a fraction of Dayton.  A small fraction.  Less than 1/2.  Not only that, the owner says that since I've spent so much (with other repair places) on this leak, that he will offer me an incredible deal on Freon.  I don't want to write it because others may expect the same service.  But I was immensely grateful as I have spent over $3000 on repairs where the tech says, I FOUND IT, and then it all leaks out again.

But that is how you treat customers, people!  A bit of understanding goes a long way.  

I think Dayton is riding on their 5 star rating.  Their phone likely rings off the hook, and they can keep gouging customers as they seem fit.  They may also look at the house they are visiting and say: he can pay it.  Who knows.  $85 a pound for the new Freon is criminal.  The going rate for Alpine is $35 or $40, and no install charge.  

It grinds my gears that they were going to charge me again for the Freon.  I think I may have got that point across.  Today was the end of the Alpine repair.  It turns out that not only was there a major leak in the evaporator, but a minor leak in outside line.  All fixed, for a small fraction of the $3000 Dayton was going to charge.

Call Alpine!  Say Ian sent you.

Austin, TX
Jon Wayne Heating & Air Conditioning Plumbing Service
I had been advised by a professionally licensed home inspector that an open ground had been detected in the kitchen and garage and that 2 GFCI's probably needed to be replaced.

The technician arrived and took approximately one hour to diagnose the issues. He was prompt, courteous and very sincere.

Unfortunately, he is either a con artist or absolutely incompetant. His quote indicated that Wiring in garage is done unproper (sic) and is unsafe No Grounding. His recommendation was Replacing wiring or remaining wiring in garage (2) faulty GFCI. He indicated that the base price for what needed to be done was $1,547.00 and that additional work was most likely necessary at a rate of $300 per hour for 2 technicians.

I called another licensed electrician who came out to the house, confirmed the home inspector's diagnosis and made the repairs - simply loose connections in a few locations. Total charge came to $125.00. There was absolutely nothing wrong with the GFCIs or wiring in the garage.

BEWARE: It would appear that this company may have employees who are incompetant OR that try to take advantage of consumers by overcharging for services and making unneeded repairs under the guise of making the home safe again. Very very disappointing.

Austin, TX
Elmer's Home Services Plumbing Service
Called to have A/C checked since it wasn't cooling.  Let them know it was under warranty. Was told the tech would call to set up an appt for the next morning for a free diagnostic. That didn't happen. In fact, I wasn't contacted until the next afternoon, but I missed the call. When I returned the call, the dispatcher couldn't reach the tech and assured me he would call me back. A different person called me back later and they were not the tech, they were more of a sales person who asked the same questions I answered when I first called. Only this time apparently when you have a unit that's only 5 yrs old, they want to do a complete top to bottom look at everything including the ducts in the attic. I stopped him and asked if I'm supposed to pay for all that. He then told me it's all covered under their $59.99 service call fee that I was told about. Of course I was never told that and of course a fairly new unit doesn't need all that invasive colonoscopy-like look. That's when I ended the call. I did have a reputable repair person come out today for free and all I need is a new thermostat.

9710 I-35 Frontage Rd, San Antonio, TX 78233
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