Best Air Filter Cleaning in Austin TX
Quick and efficient service, and didn't have to book to far in advance to get a summer AC appointment. The office staff was very good to get me set up with an AC tech and electrician to come at relatively the same time. One of the techs did get lost and was a bit late, but was in contact with me and the service was quick once they got here. Both techs were very friendly.
10315 Metropolitan Dr, Ste A, Austin, TX 78758
Highly recommend! They were fast, clean, friendly, and cost efficient. David was at my place when he said he would be there, rare for any service company nowadays
630 Ralph Ablanedo Dr, Bldg 1, Austin, TX 78748
From Bo, who scheduled the work, to Ken and Jose, who came to the house, I was very impressed with the professionalism, knowledge and helpfulness of these guys. I had four ceiling fans and a whole house surge protector installed. They were very particular in getting everything correct, making sure the work area was clean and that I understood how to operate all the fans remotes. I thought the price, including the service charge, was fair. I will definitely use them again and would highly recommend to anyone needing a professional electrician.
3071 County Road 100, Ste 100, Hutto, TX 78634
awful company. We had a brand new install in january 2021. The system just completely failed a few months later on june 12th, 2021. They are refusing to visit to help the problem until several days later if at all.
Edit on 6/17. Jon Wayne did solve the problem. But we were forced to wait a day in 90F+ weather first and had to beg to get someone out. The service technicians are excellent. My concern is regarding the company's philosophy and management. We are brand new customers who purchased a full HVAC replacement and full service plan. To me it seems that Jon Wayne's business model is to have to more customers in need then they have technicians to help. I am very worried that my family will have to go days in the hot weather without AC. My advice to anyone looking is to read the YELP reviews. Whereas the Google reviews for Jon Wayne are positive the YELP reviews have many stories similar to mine. The current repair to my system was easily something that I could have done myself (primary drain was clogged). At the time of install I asked for an explanation of how my drains operated but was not given one. Then a few weeks ago I contacted Jon Wayne because my auxiliary drain was releasing a lot of water. They said it was fine and told me not to worry. I now know that this was a SERIOUS RED FLAG that indicated that my primary drain was clogging. I was ignored when I asked for help. They instead chose to wait until my system failed so they could do a full service call. And they initially expected my family to wait days to get this service help after the system failed. The install of my system has also required numerous site visits to try to fix my system. I am not sure whether the unit is faulty or is the incorrect unit to match my house or other. I will try to update my reviews as I encounter more issues with this company. I prefer that Jon Wayne remove the system for a refund so that I can work with a different company.
Edit on 6/17. Jon Wayne did solve the problem. But we were forced to wait a day in 90F+ weather first and had to beg to get someone out. The service technicians are excellent. My concern is regarding the company's philosophy and management. We are brand new customers who purchased a full HVAC replacement and full service plan. To me it seems that Jon Wayne's business model is to have to more customers in need then they have technicians to help. I am very worried that my family will have to go days in the hot weather without AC. My advice to anyone looking is to read the YELP reviews. Whereas the Google reviews for Jon Wayne are positive the YELP reviews have many stories similar to mine. The current repair to my system was easily something that I could have done myself (primary drain was clogged). At the time of install I asked for an explanation of how my drains operated but was not given one. Then a few weeks ago I contacted Jon Wayne because my auxiliary drain was releasing a lot of water. They said it was fine and told me not to worry. I now know that this was a SERIOUS RED FLAG that indicated that my primary drain was clogging. I was ignored when I asked for help. They instead chose to wait until my system failed so they could do a full service call. And they initially expected my family to wait days to get this service help after the system failed. The install of my system has also required numerous site visits to try to fix my system. I am not sure whether the unit is faulty or is the incorrect unit to match my house or other. I will try to update my reviews as I encounter more issues with this company. I prefer that Jon Wayne remove the system for a refund so that I can work with a different company.
Austin, TX