Best in Indianapolis IN

We used Dutton plumbing to sweep our chimney and they were fantastic! Quick scheduling, very responsive, and friendly! They are knowledgeable and efficient! We will be using them for all of our future plumbing needs! Highly recommend!

Excellent customer service. Went above and beyond. We ordered a hot tub cover and it fit perfectly. Highly recommend for any pool or hot tub needs. Thank you.

Major shout out to Troy the Plumber!  We had a major water leak on a Sunday from a broken pipe/valve by our softener.  It was a real gusher.  My wife called at 5:18 am and Troy had us back up within the hour.  New pipes and a new shut off valve.  Amazing work and the absolute best customer service!  This was Sunday morning and he actually saved our home from a catastrophe.  This is the third time we have used TROY THE PLUMBER.  Whether routine or emergency,  I highly recommend you call Troy.

Andrews was the best by far when I had to replace the furnace in my modular house three years ago. One company didn't think there was a high efficiency furnace for the house. Another one wanted a crazy amount more for their furnace. I am very pleased with the 95% efficient  furnace I purchased from them. They were just out to service it today, the first time since I purchased it. I am also very pleased with the efficient and quality service received in repairing two furnaces at my local church last year. I highly recommend Andrews for their quality work and good pricing.

Excellent customer service from Michelle over the phone and Nick was very professional when he came to the house.  I needed to have my septic pumped and ended up with another issue Nick discovered.  Nick went above and beyond to explain my options and offer advice for care on my system.  I feel confident we made the right call and will use again.

Grandson accidentally broke off faucet handle in the bathtub. Water shot everywhere. Turned off water to the house. Called a plumber who promised to come next day, for 2 more days, then ghosted me.
Then called Dan the Plumber. Arrived within 30 minutes. Got the necessary parts and fixed the problem. Very reasonable rates. Thoroughly pleased!

Roby's always does prompt and quality work, but they went above and beyond for a customer friend of mine yesterday.  He had recently had a dishwasher installed by Roby's and on a later date, Robys put in a new disposal.  When the sink apparently backed up into the dw, my friend was very upset.  Robys sent a technician very quickly.  Jason very kindly and scientifically evaluated the issue and determined that my friend had caused the problem by plunging the clog in the sink, causing the backup.  While they could have charged for this, they didn't.  I appreciate that they stand by their work and are also willing to help out a long term client with an operator error

Pros: Alacritous response time; expeditious and unobtrusive service. Cons: Exorbitant costs.

I've had two bad experiences with Mr Rooter.  The first was when I had a running toilet.  Fortunately this job was completed (after two visits and 5+ hours of working on it).  It seemed like they didn't know what they were doing, but I didn't know enough to know whether or not that was the case.  When I got the quote I told him that was a lot more than I had expected and the plumbers response was we're not known for our low prices.  Seemed very unprofessional...

The second experience was even worse and why I'm writing this review.  I had a pipe burst back in November, connected to a hose outside (my bad, the hose shouldn't have been connected).  Mr Rooter was there within an hour and fixed the pipe.  Two months later, the same pipe burst again.  Unfortunately I wasn't home this time and the water ran for 10+ hours.  And unfortunately all the feedback I'm getting is this is a result of a very unprofessional plumbing job.  After getting opinions from other plumbers in the area, they said the work done was unprofessional - the wrong type of pipe was used, there wasn't proper insulation around the pipe and Mr Rooter never filled the area in around the hose spicit allowing cold air to get around the pipe.

The bill in November with Mr Rooter was $500.  The bill to get it fixed the second time, by another plumber, who used the correct pipe and did a professional job - $275.  Not only did Mr Rooter do a poor job, but was nearly twice as expensive.  I now have a house that has extensive water damage which is taking weeks to dry and will take months to repair.

Had Mansfield Plumbing take a look at plumbing issues at my rental property. Initially told them there were two issues.
Received a phone call after they had went to the property, they only checked one issue and never checked the second.
I was using a home warranty company and I made this clear during my initial conversation, they said there isn't any issues with that. When I called a second time per the home warranty company they have to speak with the plumbing company directly to get the diagnosis.
Before connecting them to each other I called Mansfield plumbing and spoke with Ashley to let her know this, she sounded irritated right when she picked up the phone and you could tell had zero interest in my business.
She was short, rude and had attitude with every question. I connected her with the home warranty company so she could give the information to them, again she was rude, short and had attitude (she was asked probably 7 simple questions).
I can't comment on the quality of their work because I won't be using them simply because of Ashley's horrible customer service.
On top of that even the home warranty representative commented (after Ashley hung up) that she was being short and didn't seem like she wanted to talk. This was definitely the worst customer service I've experienced since I can remember. I only leave reviews for businesses that do really well or really terrible, my terrible list is very short, but this business has been added to it.
Again to be fair, I have no idea how their quality of work is so I'm not reviewing that, but in regards to customer service my experience with them was very poor.