Best in Indianapolis IN

We used Dutton plumbing to sweep our chimney and they were fantastic! Quick scheduling, very responsive, and friendly! They are knowledgeable and efficient! We will be using them for all of our future plumbing needs! Highly recommend!

Excellent service, great personal interactions, nice detail/attention to work. They are often here same or next-day when we call. And, you should visit the Greensburg store for Pool Supplies! Wow! What a selection. Highly recommend.

Great customer service, price and most of all responsive to our issue. Called early Monday, Troy said they would be out that day but after the lunch hour. They called at 1205 and they were there at 1230pm assessed the problem and what we consider a major problem, completed by 300 pm. Price was very reasonable for the amount of work completed. Thanks to Troy the Plumber.

Andrews was the best by far when I had to replace the furnace in my modular house three years ago. One company didn't think there was a high efficiency furnace for the house. Another one wanted a crazy amount more for their furnace. I am very pleased with the 95% efficient  furnace I purchased from them. They were just out to service it today, the first time since I purchased it. I am also very pleased with the efficient and quality service received in repairing two furnaces at my local church last year. I highly recommend Andrews for their quality work and good pricing.

Excellent customer service from Michelle over the phone and Nick was very professional when he came to the house.  I needed to have my septic pumped and ended up with another issue Nick discovered.  Nick went above and beyond to explain my options and offer advice for care on my system.  I feel confident we made the right call and will use again.

Grandson accidentally broke off faucet handle in the bathtub. Water shot everywhere. Turned off water to the house. Called a plumber who promised to come next day, for 2 more days, then ghosted me.
Then called Dan the Plumber. Arrived within 30 minutes. Got the necessary parts and fixed the problem. Very reasonable rates. Thoroughly pleased!

I had an emergency plumbing issue and Roby's was able to get here on a Saturday. They were very professional and completed all the work as estimated. Very happy with their services. Would recommend!

Had back.up bad , system was 'snaked' snake got stuck couldn't get loose , husband assisted with own tools to unstuck, husband also removed toilet himself,company promised to call next day to come with system camera, never called back , never showed up, 6 weeks later same problem, called Roto Rooter service  , said new problem was not within 30 days of service. So no refund, new app would cost the same again!! 440.00 to put a damned snake through the system that had to be unstuck by customer!!
Highway robbery, do not call this company.

We called Mr Rooter because our water wasn't draining properly and a neighbor said that we needed a new grinder/sewage pump. We told them that we needed a 2 HP pump and they said ok but we had to pay half of the $2350 bill first. Unfortunately we were too trusting by paying the full bill instead. A guy came out with an industrial/commercial pump instead of residential. The plumber worked a full day trying to install it although it was obviously wrong because wiring was different. He finally gave up and called 3 other guys who came to help him for another few hrs. Finally the guy said he needed his supervisor to come because he was good with electronics. The next evening the supervisor came to tell us the store they bought it from had made the mistake but they could make it work with a $2500 control box! When he was told absolutely not he said there was nothing else they could do. I asked why they couldn't bring  correct pump and he said something about pressure problems. The next night they came and took their pump back and gave us a receipt explaining they were taking pump back and we would receive a refund within 7 days. That was 5 weeks ago and they still have not done so. We have called multiple times only to be promised a call back from the business manager with no response. Last week my husband threatened to drive over to their office so the manager took his call. Manager said that we would only get a partial refund because my husband asked for that pump. My husband reiterated that he gave specifications but did not ask for a commercial pump. The call ended with my husband losing his temper and telling him he would see him in court and manager said ok. I called the next day but got after hours girl who said she had heard about our dispute and my husband was wrong about the refund, that the business manager was drafting a letter and calculating what we are due. I told her I agree to paying s service charge and 1 hr of labor at the most because the plumber should not have needed 8 hrs to know that he had wrong pump (besides it was labeled on box). She said we would receive a call back but as usual we did not. How can we be  charged for a pump we don't even have and for service that didn't even get completed?

What do we do now?

Had Mansfield Plumbing take a look at plumbing issues at my rental property. Initially told them there were two issues.
Received a phone call after they had went to the property, they only checked one issue and never checked the second.
I was using a home warranty company and I made this clear during my initial conversation, they said there isn't any issues with that. When I called a second time per the home warranty company they have to speak with the plumbing company directly to get the diagnosis.
Before connecting them to each other I called Mansfield plumbing and spoke with Ashley to let her know this, she sounded irritated right when she picked up the phone and you could tell had zero interest in my business.
She was short, rude and had attitude with every question. I connected her with the home warranty company so she could give the information to them, again she was rude, short and had attitude (she was asked probably 7 simple questions).
I can't comment on the quality of their work because I won't be using them simply because of Ashley's horrible customer service.
On top of that even the home warranty representative commented (after Ashley hung up) that she was being short and didn't seem like she wanted to talk. This was definitely the worst customer service I've experienced since I can remember. I only leave reviews for businesses that do really well or really terrible, my terrible list is very short, but this business has been added to it.
Again to be fair, I have no idea how their quality of work is so I'm not reviewing that, but in regards to customer service my experience with them was very poor.