Best in Indianapolis IN

We used Dutton plumbing to sweep our chimney and they were fantastic! Quick scheduling, very responsive, and friendly! They are knowledgeable and efficient! We will be using them for all of our future plumbing needs! Highly recommend!

They replaced our well pump and it appears they did not flush the line afterwards as our water was dirty with mud and sediment. Our whole-home filter was clogged with mud and they eventually bypassed it to feed our lines with dirty water. I'm not a plumber, but I do believe a thorough flush would have prevented this. Was told the sediment may even damage our appliances by one of his people. Their employees also trampled mud throughout our utility room and left our carpet wet without even an apology. Also, after noticing some work had been done that was not completed prior, we realized their employees had entered our home without our knowledge and without knocking. When my husband spoke with Rick over the phone on the matter, he states he didn't know. Would never call this company again.

As a general rule, I am the only one who ever performs work on my house or cars.  On Christmas I had a pipe burst (come to find out it was 3) on the 3rd floor.  Troy came out and found the issue in the maze of plumbing lines that run through my house.  I was really impressed that he was able to do it so quickly and with minimal drywall removal.  Once he found the issues, he was able to make the repairs very quickly.  He was extremely respectful of my home and left it extra clean when he left.  I think it's awesome to see someone who is an expert in their craft probably because there are so very few that I've come across.  Although I've done many plumbing jobs over the years, this is the one area that I won't hesitate to call the expert - Troy.  That in itself would speak volumes to you if you knew what a perfectionist that I am.  Do yourself a favor the next time you have a plumbing problem, call Troy.  You won't be sorry!!!

Andrews was the best by far when I had to replace the furnace in my modular house three years ago. One company didn't think there was a high efficiency furnace for the house. Another one wanted a crazy amount more for their furnace. I am very pleased with the 95% efficient  furnace I purchased from them. They were just out to service it today, the first time since I purchased it. I am also very pleased with the efficient and quality service received in repairing two furnaces at my local church last year. I highly recommend Andrews for their quality work and good pricing.

Excellent customer service.  Right on time and communicates well with customers.   My first time using them and I will certainly use them next time.   Took time to explain things about my septic that I did not know

Grandson accidentally broke off faucet handle in the bathtub. Water shot everywhere. Turned off water to the house. Called a plumber who promised to come next day, for 2 more days, then ghosted me.
Then called Dan the Plumber. Arrived within 30 minutes. Got the necessary parts and fixed the problem. Very reasonable rates. Thoroughly pleased!

This company lacks integrity.  My wife and I retired to Anderson two years ago and called Roby's for four dripping faucets.  The repairman told us he would charge $760 for all four.  He then said he'd give us a deal and only charge $450 for all four faucets.
My 62 year-old wife went to a hardware store and bought four faucet washers for $1.10 each.  She fixed it herself for a total of $4.40, plus her labor (which she didn't charge me for.)
Roby's takes advantage of homeowners, and in this case, the elderly.  We may be old, but we're certainly not stupid.

Pros: Alacritous response time; expeditious and unobtrusive service. Cons: Exorbitant costs.

What a Joke - Called with an emergency plumbing situation.  They informed me that someone would be out within an hour.  90 minutes later we receive a call stating that someone would be out within an hour.  The customer care person did not give an explanation why they could not get out when the original timeframe was set.  I hop onto their website and see I can live-chat with one of their representatives.  I explain our situation and he is very apologetic.  He asks me for my phone number and e-mail address and that he would be forwarding this onto corporate (whatever that means), and then asked if he could help me with anything else.  I responded: you did not help me in the first place other than to pass me onto the next guy.  They have now caused me to take a half day off from work and possibly more depending on their schedule  I would not recommend them because nobody will take responsibility for answering a question.!!!!.

New addition to my previous review. Owner called and said because I left a bad review they are not willing to even attempt to make a recovery or even look at my project. Basically said they're too busy and don't feel like they can win me back and I'd say that's accurate when you're not even willing to try. They told me time and again they are a mom & pop shop which o typically love and appreciate but also see why places like this go under when they aren't even WILLING to make an effort. Very disappointed in the lack of customer service with this company. Would not recommend solely based on their lack of care for the end user.

One thing in business is we all make mistakes and upset customers but it's how you bounce back and fix it or make it right that sets you apart from the competition. They didn't even want to join the race. Simply bowed out.