Best in Henderson NV

I don't normally write reviews unless the service is really good or really bad.
Today, I have to give credit where credit is due, these guys saved my butt.
Saturday evening - water heater stopped working, I tried repairing it myself but didn't know what I was going.
It was the weekend and turns out most plumbing companies are closed. Left a bunch of voicemails hoping that someone would call back. One of the numbers I called were these guy, got to speak to an actual employee  as soon as the phone rang -  spoke with Max. I explained my situation and Max assured me he can come by the next morning to take a look at the tank.
I drained the tank the tank the night before to speed things along, as per Max's request.
Max was at my house at 8 AM the following morning, as we agreed, and got to work right away.
Max has gone above and beyond what I'd consider standard to resolve my issue, producing quality work,  and had a new tank installed that same day.
I now definitely have a go-to plumbing guy here in Vegas! Thank you Max!

P.S.
Having gone through the business pictures, I noticed one of the tanks is mine!

My Moen faucet handle was loose and we couldn't fix it so I called Moen for a replacement. Remember, you buy Moen for life. Anyway, I needed to find someone to install it for me.

My husband looked up some plumbers on Thumbtack and Anthony got back in touch with us quickly. He was available when I needed him.

He was prompt and texted me about 30 minutes prior to the arrival window to let me know he was on his way.

Anthony is very personable and friendly, chatting with me while he worked. He was able to finish the job in about 30 minutes and everything looks great.

I will definitely recommend him to friends and neighbors looking for a plumber.

Thanks Anthony!

Seriously the best out there!! Professional techs that are respectful and do amazing work!! We've installed 2 units with Alaskan, one 3 years ago and another yesterday & I think it speaks volumes that it's was the same tech from 3 years ago. Many HVAC places have high turn over and it goes to show that the techs are valued from the top down. I wouldn't use anyone else!!

Bryce Kozminski from Superior Plumbing replaced a main shut off value in my garage for my home.  The job was done one time and the entire area left nice and clean.  He cleaned up the entire fitting and it looks like new.  Job well done.  Thanks.

Contacted Thor Industries regarding an issue with our water heater. I received an estimate same day and a new water heater was installed the next. The company went above and beyond by checking to see if the heater was still under warranty in order to save me some of the cost.   I will definitely use them again. They are very professional and provide excellent customer service.

Quick response, fast, price competitive! Had me up and running with hot water again less than 12 hours from original blow, thank you, Derrick!

Was charged for two workers while two workers were not at my house entire time. One worker came much later. Low height toilet needed to be installed upstairs under counter but was instead installed downstairs and needed to be switched. New sink was placed down on instruction manual and needed to be torn out from under sink. Best part was that a few days later I went to use the dishwasher. While installing a kitchen faucet they turned off water to dishwasher and never turned it back on. Wouldn't call me back or take my calls. They did not offer any warranty or stand by service on my house. Very disappointed.

We had a broken water line going to a holding tank on a property. Mike came out of short notice and took care of fixing the line including getting some unusual parts. He came back multiple times over several days to get the connection exactly right and kept things perfectly clean and packaged with minimal involvement from us. He was courteous, efficient and was minimal impact on our day-to-day lives. Pricing was fair and he was completely honest and above board with no last-minute changes.  Highly recommended for any plumbing work that you have.

How is it that AC units always give you trouble at 4pm on a Saturday in July?

This is exactly what happened to me. I started to become concerned  anticipating I was going to be without any AC for a weekend in the peak of a LV summer.

I called a service company I had used about two weeks prior when my unit had blown a fuse after a thunder and lighting storm. I thought this might be the same trouble after a second storm had rolled through. The service company I previously used said that the earliest they could get someone out would be sometime mid day the next day. I originally thought this might be the best I could do. I'm sure I'm not the only resident in LV who is experiencing AC problems in the peak of the summer.

I thought this being a 24/7 town, there must be another service company that might be able to help on a Saturday evening. This is when I contacted NV Residential Service.

The gentleman I spoke with, Robert was very professional and empathetic to my needs. He said he would check with his service crew and try to give me an estimate on when someone would be able to help me. A short time later Robert contacted me and responded that a service representative would be able to respond to my needs between 7pm-10pm this evening. Great!

At approximately  8pm, Chris contacted me to inform me that he would be arriving at my residence shortly. When Chris arrived, again very professional and courteous he took the time to listen to my trouble and understand exactly what I was experiencing. After taking a look at my AC unit inside and outside Chris quickly diagnosed my problem. Fortunately, only a short in wire. After my AC unit not working properly at about 4pm, I was up and running before 10pm.

With LV being a service industry town its refreshing to know a company like Nevada Residential Services knows exactly what service and excellent customer service means to LV residents. My thanks to Robert and Chris for everything you did in my time of need.

WOW! It is so refreshing to see a company that strives for amazing customer service and satisfaction. I've been in Las Vegas for 20 years and have dealt with many service companies for plumbing, electrical or general handy work. I have yet to see a company deliver the service that I believe in. Michael Harris is a very talented man and runs his company with old-school values and attention to detail.  He is a top notch electrician and also very skilled at other services.  He and his amazing crew (with a talented, friendly and very smart lady) installed our garage door opener with no missing pieces left over (lol). He is honest and friendly and went above and beyond making sure we were happy. He obviously loves what he does.  After installing he could have just left, instead he trained me on the features and made sure the remote would function from my wife's car's via homelink. It didn't feel like I had a contractor in the home but a family friend instead. I will use this company again for whatever comes up. Highly recommended, you won't be disappointed.

Had a recent problem with our air conditioning system.  We have a multi zone system and one of the zones wasn't working.  Called the HVAC company we have been using for our maintenance.  They came out and determined it was due to a damper not working.  They told me they do not work on the zone components of a system and suggested I call Sierra Air.

Called them right after and was told someone could come out that same day.  That was unexpected since our other HVAC company took, 5 days. They couldn't give me a window but said they would be out there.  Around 6:00 pm. Tyler and another technician arrived.  They were friendly and courteous from the start and it got better after that.  I told them what the other company told me and they checked the dampers, but they also went over and above by looking at everything else to make sure that was the only problem.  They found that exact problem and replaced the part.  Even better, the part was still under warranty.

Great service.  They put on protective shoe covering when they came into our home and spread out a drop cloth under the attic access before they went to check out our problem.  Based on their service and knowledge of our type of system, this will be our go to HVAC company going forward.  Great job Tyler.

Butter Plumbing was referred to us from a co-worker.  We had just bought a new house here in LV and the water was so hard all of our new appliances and fixtures were getting ruined!  All of the chrome fixtures were spotted and the sinks, showers and tubs were getting a white film all over everything.  So before too much damage was done, we called Butter Plumbing and had them install a Jason's Water System.  Butter Plumbing installed it so we would have  softened water at every tap.  This is not a do-it-yourself type system.  This softener is a commercial quality unit with a lifetime warranty.  Butter Plumbing did everything right.  They showed up on time, put everything in writing and didn't change the price.  The tech's that did the install were very professional and did a great job making sure everything was just the way we wanted it.  We now have good tasting, clean water through out our whole house.   I would definitely recommend Butter Plumbing and Jason's Water Systems.

Dennis and Izzy are amazing guys, We totally appreciate their transparency doing their business. Besides doing a great job installing our toilets, they were easy to get along with and gives you some advise and pointers on why they do things and how to care for the stuffs to make sure it serves you well. If you need a plumbing services, dont hesitate to contact them.

love these guys honest, reliable on time. work was done on timely matter. I highly recommend!

No so honest ... I was charged $495 for a part that is $150.  I called the compnay to ask why was I charged so much and was told I will get a call back from the owner.  That was a week ago ... nothing yet.

This man literally blocked my car with my son and I in it from getting on the freeway trying to kill us !I have pictures and proof and will report him to the police. All because I honked at him for nearly hitting my car and cutting me off. Then wants to proceed to block me from going anywhere like a complete fucking asshole I will make sure no one goes to your fucking business and every no one knows what a psychopath you are! .. Then called me a bitch when I called him

I was referred to Got Plumbing when I had a pipe leak. Tony came and fixed the problem quickly and was very knowledgeable and professional. The rates are reasonable and will be a customer in the future. Highly Recommend !

Roto-Rooter is not a reliable company. Took two trips to repair a ceiling leak resulting in six days with limited water usage (Note - they don't work nights or weekends).  We were charged for two separate visits even though the same pipeline was repaired (first at an elbow we aren't convinced was leaking and then less than two feet above the elbow at the shutoff valve that was concealed by some plywood and the support beam until it was removed during the second visit).  The plumber really should have verified the leak was repaired on the first visit before leaving instead of just replacing the exposed elbow.  Also have the cost of running fans and a dehumidifier for six days (running 24 hours a day) due to the repair not being made on the first visit.