Roto-Rooter Plumbing & Drain Services

Stay away from this outfit. The technician quoted $300 to use his hand auger to clear a blocked toilet. He was unable to clear the blockage, but instead of just using a longer tool, he claimed the that the toilet was broken and needed to be replaced. How much? $400. However, he could not explain exactly how the  toilet was broken. He had not even cleared the pipe yet. When I said there was no way I would pay him $300 to say he couldn't clear my toilet and that I would be contacting his boss, he offered to lower the cost to $150 - for not doing his job successfully. I repeated that I was not satisfied and would contact the management. He returned shortly after to say that he would not charge me anything. After all that!!!!! I called another company, and for $127 they cleared the clog, no problem. NEVER call this racket!

Roto-Rooter is not a reliable company. Took two trips to repair a ceiling leak resulting in six days with limited water usage (Note - they don't work nights or weekends).  We were charged for two separate visits even though the same pipeline was repaired (first at an elbow we aren't convinced was leaking and then less than two feet above the elbow at the shutoff valve that was concealed by some plywood and the support beam until it was removed during the second visit).  The plumber really should have verified the leak was repaired on the first visit before leaving instead of just replacing the exposed elbow.  Also have the cost of running fans and a dehumidifier for six days (running 24 hours a day) due to the repair not being made on the first visit.

And the work is okay but the cleanup is terrible I called the company said they're going to send me an email link for a I sent the pictures to him I want to do this seems really care I would recommend this Roto-Rooter not to mention the foul mouth on a guy my mom is 91 she was down the hallway she was scared to go out of a room and he was having problems doing something solder splatter on the walls stuck on the toilet seat in the back of toilet left a mess everywhere in every part of the bathroom

whatever plumber that came out is rude and worthless!! Came out, gave us a quote and without saying anything just up and left. didn't even put back the cover to the main drain. called back And whoever That  female was that answered the phone wasn't any help at all either. Never again!!