I don't normally write reviews unless the service is really good or really bad.
Today, I have to give credit where credit is due, these guys saved my butt.
Saturday evening - water heater stopped working, I tried repairing it myself but didn't know what I was going.
It was the weekend and turns out most plumbing companies are closed. Left a bunch of voicemails hoping that someone would call back. One of the numbers I called were these guy, got to speak to an actual employee as soon as the phone rang - spoke with Max. I explained my situation and Max assured me he can come by the next morning to take a look at the tank.
I drained the tank the tank the night before to speed things along, as per Max's request.
Max was at my house at 8 AM the following morning, as we agreed, and got to work right away.
Max has gone above and beyond what I'd consider standard to resolve my issue, producing quality work, and had a new tank installed that same day.
I now definitely have a go-to plumbing guy here in Vegas! Thank you Max!
P.S.
Having gone through the business pictures, I noticed one of the tanks is mine!