Best Plumbing Services in San Antonio, TX

Tony helped me out of a jam, providing outstanding service for an extremely reasonable cost.  He was prompt, efficient, courteous and will definitely be my go to plumber in the future.

Thanks, Tony!

I recently had a water leak at the meter. This was the second time in a year, the first time was with a discount from a know aquaintaince of my in-laws.  Not that the first guy didn't know what he was doing, but, never-the-less, the issue reared it's ugly head again.  Handy Andy offered me a quote, which was a little steep, but he did a great job, and did some great modifications to help prevent the issue from happening again.

I haven't had to call a plumber this much (or ever) until we moved into an older house last year, but I'm thankful I came across 5J Plumbing.

Cameron & his helping hand thankfully worked me in before the weekend hit. I received a call when they were en route, which was much appreciated. They were courteous and quick to solve my problem. No complaints or questions asked when it came time to pay for their time & exceptional service. Im more than happy to shop local, and support family run businesses!

Highly* recommend them for your plumbing needs!

Excellent service from a true professional.

Mark Cruz of 'State of Matter' plumbing and backflow services repaired and replaced our old water heater. How old? Well, the manufacturing date on the heater was from ~20 years ago, THAT's how old.

State of Matter had to retool the space to fit the new heater, installed it quickly, and even vacuumed the area where they worked to get rid of the dust and dirt dragged in. That's professionalism that is rare these days.

Highly recommended you call SoM and make an appointment if you need service, even on the off days and hours.

Fast, reliable, honest. We use him for all of our rental houses.

I purchased the Silver Plan and was told would not be charged a service call fee for any issue.  I called them and was told again no fee would be charged.  Unfortunately, i was charged $146 and change for diagnostic.  When i spoke to the service manager, I was told I was not charged the $89 service fee but would have to pay the $146 diagnostic.  Sorry but this does not make any sense.  So i guess the $89 is for driving up to my home and $146 to figure out whats wrong.  Does this make any sense?  In addition, the estimate to replace my HVAC motor was $1400 and they refused to tell me how much was parts and what was labor.  I refused service.  I contacted another company who is licensed and bonded and was charged a total of $850 for the exact same service.

I heard about this company from KTSA. We had several bids and decided to go with Shafer Services due to their expertise. I  like the fact that a apprentice isn't  doing a major install. They are professionals,  with integrity.  We are now life long customer's.

Our water heater went out and my husband, who is 80, called this company. They came out timely.  He claimed our stuff was not up to code, and said he would make it compliant and install the heater.  He said it would cost $3,200. We needed hot water, and were not familiar with costs, so my husband agreed. The technician left to go get a new heater and miscellaneous parts and came back an hour later. It took him about 3 hours to install a heater (in our attic) that we found out later cost less than $700. Total was $3,262 (no itemization on the invoice) after a $25 senior discount. They charged us $2,500 for 3 hours' labor and miscellaneous parts. After researching and consulting others, we called to express our dismay that they'd taken advantage of an elderly couple. They claimed my husband agreed and didn't offer to rebate any of our money. Do not use this company. They took advantage of an old couple with an emergency. We plan to file complaints with the BBB and any other State/County/City agency that will listen to us.

Whoever is using the name The King of Drains on Yelp in Austin appears to be a scammer even though I believe there is a legitimate company by that name in San Antonio. Raymond Jones at 737-600-2552 showed up, took a look at the plumbing, talked about doing thousands of dollars of work, requested $485 for apparently doing nothing about our slow drain, could only be paid by Zelle or CashApp, had the payment rescinded by CashApp to protect me, and hasn't been heard from since. Do not engage with this person or you will regret it!

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