Best Businesses in Texas

This guy is super nice and did an awesome job.  The only reason why I took a star off is because after installing our water softener he didn't start it properly.  So we ended up having to do it ourselves.  Not a huge deal for us but I can imagine people can have problems with this or just not even realize to begin with there was a problem.  I would recommend him overall though.

We had an emergency leak that was causing damage to the drywall. Andrea was the most responsive and communicative, came out quickly to assess the situation and provide their recommendations.  We didn't compare any others since we needed to get this fixed asap but the cost seemed reasonable.

PlumbIt ran a new gas line in our home to operate a gas range during a kitchen remodel.

Out of several quotes received, PlumbIt was the easy choice. The quote was one of the more reasonable ones, but most importantly Henry took the time to answer ALL of my questions. He helped me truly understand all of the options.

They were super responsive from getting the estimate, scheduling the work, arriving for the appointment, and every time in between.

You have found your plumber!

Received a response within minutes after calling and leaving a message. They arrived on time, were friendly and professional, wore their face masks and voluntarily removed shoes at the door (it was raining outside). Their prices are very reasonable. Everything was well explained, including warranty on work done. They removed old sink and faucet for me, re-routed pipes under sink, installed new sink and faucet, removed old water filter, and cleaned out garbage disposal. They even diagnosed another job for me as well (broken commode) which I will rehire to have replaced once I'm able to purchase a new one.

What can I say that hasn't already been said, David is great. He was on-time (actually early), knowledgeable, explained everything thoroughly, gave me a free part and advice on how to get replacement parts from Moen at no cost. He could have fiddled with things and wasted time just to over charge me (like many other plumbers have done) but he didn't. This is probably the first time I have had a service repair person look out for my best interest instead of his. I will definitely be calling on him again!

We had a leak on our reverse osmosis filter over the weekend. I called after hours and they called me right back to walk me through turning off the system and sent someone out first thing on Monday. James was super friendly and helpful and taught me how to keep our system running well! It was such a breath of fresh air to work with a company with such great customer service! I never leave reviews, but they were the best! Will definitely be using them again.

These guys are awesome! Came over with no issues to inspect my system and pointed out CO2 problem & were able to fix the system same day! Great service, great customer service, and great value! Noel & Jesse were professional, quick, and clean. Answered all my questions and were very knowledgeable about the HVAC system and explained why there was a problem & what it took to fix it. Very transparent about what they were suggesting and why. Recommend services!

Josh from Mr. Rooter came out promptly when I had a busted shower valve that forced the water to stay on and prompted me to shut off water to the entire house. He was thorough and efficient in providing an analysis of the problem and conveying it in an understandable manner.

I was back up and running quickly and the valve works better than I ever remember it working.

It's worth noting that although Josh operates as Mr. Rooter, he's still a local business that is 100% Veteran owned and a native of the area. This is the only guy I'll ever call for my plumbing needs in the future.

By far the best service I have ever received! AC went out on a long holiday weekend. A tech was dispatched and was able to get the unit running even though it was in need of replacement. Replacement quote was very competitive and complete and upgraded system was ordered and installed without haste. Techs were very courteous, professional and clean. Follow up calls made by Guarantee Plumbing & AC to check on the service received and to ensure our satisfaction. Service was so great that I signed up for their Plumbing and HVAC maintenance plan!!
You are making a mistake if you do not call them for all of your needs. Highly recommend all of their services.

I was looking for a plumber for a blockage and Elite messaged me through Yelp.  My appointment was for 12 noon.  I took time off work and no one ever showed up or bothered calling.  I know times are not exact, but I didn't even get a courtesy call to let me know they were running late.  I then received a text 30 minutes after they were scheduled to show up saying they would show up between 130 and 330.  The time of customers is important to them and running late, giving no courtesy call and then changing the time on customers is just not good business.  Telling your customers the times are an estimate after the fact is useless.  Iam aware of that.  Why not call your customers that are scheduled to inform them?  I went ahead and canceled due to the writing on the wall.

Great service. He was on time,  friendly and completed the work quickly.
No nonsense kind of guy-just what we needed in the middle of our remodel. Highly recommended

I came home to a water heater leak and wanted to make sure I got the right company to take care of the issue.  Justin and his teammate came out early and gave me great options.  These guys are all about the customer!  I had a new water heater installed in under 2 hours!

Jaime Santana did an excellent job with broken water pipes repair at St. Mary Magdalene Episcopal Church in Manor, where I am the pastor. After the winter storm of February 2021, the water pipes of all of our buildings were damaged. Mr. Santana assessed the situation, explained what was required, and finished the repairs in a timely manner. He also ensured that all faucets/toilets/water outlets were properly working, and did the appropriate repairs when needed. I highly recommend Santana Plumbing Company LLC.

They showed up in masks, due to Covid, which I appreciate. Theo and Terrence were friendly and knowledgeable, and let me know the most cost effective option. I will be calling EZ Flow Plumbing again for my future plumbing needs.

Gilbert saved us today!  I called several plumbers for an urgent issue, and of the few who called back, Gilbert was able to get there well before anyone else.  He is a great guy with an outstanding work ethic.  He fixed the problem quick and we are happy!

We had a plumbing project that required a trench in the yard. The plumbers cut several wires and pipes for our irrigation system. Superior Irrigation came out the next day and repaired everything and did a great job! I highly recommend them!

I am always skeptical of services like this but I must say that in my time of being a home owner this has been, hands down the best plumbing services I have ever used. Before the plumber showed up I got a text with a picture and all the information I needed as well as some personal info on the plumber. Nice touch. Tony came by and was very professional and within 30-40 mins was done with his job and called me to see it and verify that it was done. Well done Big City Plumbing. You train your staff very well and customer service seems to big #1 for you guys. A++ rating from me.

Came out to fix my bathroom sink clog and before he left I started testing my other faucets and sure enough my kitchen sink won't drain now. We showed Colby Briggs (the plumber) and he just suggested we get some chemical from a plumbers supply store. He left and did not finish the job. My kitchen sink was not clogged before they got here. I need my kitchen sink more than my bathroom sink. We called that night 9/3/2019 to have them send someone else out and it is now 6:45pm on 9/4/2019 and still no one has showed up to fix the problem. Very disappointed and out $200 bucks. Would not recommend to anyone. Replied to this review with out right lies from both the owner and plumber. You can see for yourself in his reply to me. He never offered to fix my sink, he told us to go buy Thrift (which is illegal to sell to un-licensed/uncertified non plumbers) from Ferguson's and wrote down the names of two people to talk to and where they were located on my invoice. Why would I not fix my kitchen sink when I have dishes to wash and kids that use that sink all day everyday. He left and did not finish the job. Going to report them to the better business bureau. Update 9/5/2019 Got contacted by the owner by private yelp message that they would come out and fix the problem at no extra cost, however due to him implying I am a liar I was not comfortable with anyone from his company coming out and touching my plumbing again. He then messaged again implying that I am lying and then called me ignorant. I have screen shot the conversation to show the BBB. This is unbelievable. I can not fathom how this business can treat people in such a way and not get closed down. Shame on you David.

After speaking with Ray one of the managers . I explain the experience that I had and he went ahead and apologize for the service that was given to me and he when ahead and refunded the service fee . He also offer  to do things right but I had already hired another company.

I called roto rooter this afternoon for a clean out and I was told someone will contact me between 16:00-20:00 to confirm. I missed a call at 15:30 while I was on my way home. I called back as soon as I arrived at home like 15:50. They told me a dispatcher would call me back.  No one ever called me.  I called back at 1800 to see if someone is still making my service call. I was on hold for a long time again for a dispatcher to talk to me only to get the service rep come back saying they made several attempts to contact me and there was no answer.  I've been home since 15:50! I just canceled and went with someone else.  Don't waste your time with roto rooter! They keep you on hold and they don't adhere to schedule time of appointment and they lie cus no one there really wants to work!