Best Businesses in Texas

I had some sparks flying out of my service panel box on Thanksgiving weekend.  I called and spoke with the owner, who promptly dispatched an electrician to my home within an hour.  He quickly diagnosed the problem and provided a safe, temporary fix on Saturday evening.  He returned on Monday morning as promised and on time and replaced the service panel for a very reasonable price.

Very competent, prompt and professional - outstanding service.

We had a power surge that burned up lots of different items and he came out within two hours of the call.  He made recommendations and repairs and put a new surge protector on our house. I would use him again.

Randall of RHK Electrical has exceeded our expectations of an electrician. He was able to provide a quote the same day we requested one, and he was able to start the project the next day (digging up the backyard for a wire reroute). His crew arrived on time and were extremely friendly and courteous with our property. Randall himself was digging and working alongside his crew and that spoke a lot about his character and his business. After their service was completed, I had to wait on Centerpoint to come turn our power back on, and Randall left a member of his crew to hang out for over an hour as a courtesy to make sure everything went okay. We have found our new electrician for all of our future electrical needs. Pricing was great, communication was outstanding, overall professionalism was exceptional... call RHK before anyone else!

Matthew was very responsive, showed up when he said he would, assessed the problem, clearly communicated the repair details, obtained the parts, and did the repairs...all within a few hours.  I had an unrelated a.c. concern after he left and he happily returned to check it out and do a reset on the air conditioner.
Excellent job and excellent communication!  Highly recommend!

On Friday May 15th the strangest thing happened in my house.  Half  had no electricity. Front and back rooms were dead, but the living room had full power minus the A/C (never fun in Texas) I called several companies in the area and what I might describe is totally ridiculous prices just to come out (as I said it was Friday after dark)  I called Norris Electric and the owner Frank answered the phone. Not only did he say he would come look at it, after he determined the problem I tried to pay him and he refused. It was going to involve Centerpoint coming out to run a bypass line. On Saturday morning two guys came out and ran the line. They informed me what had to happen next. I called Frank and asked him to do the work. He immediately filed for a permit, got all the lines tagged for cable, gas, electricity. I as sit here, Derek and Chris are sweating their ass off doing the work. 45 feet of trench, 28'' deep dug out by shovel. I cannot say enough good about these guys or this company. Frank is a stand up guy and I highly recommend Norris Electric.
Sharon H, Clear Lake, Tx

Although the electrician did his job, he told me that a whole home surge protector was required per building code. Though I found on another electrical companies website that there is no such code. So I would have to say this company is lying to get you to buy a $470 upgrade you are not required to have. That's very sad that they have to be dishonest.

Buyer Beware! !

I called On Time Electric this morning to repair some issues I was having with electrical outlets in my kitchen and bathroom.

The person I spoke with on the phone told me that they charge a $59 trip charge and when the electrician arrives they will diagnose the problem and give me a price for the repairs. I agreed and scheduled a meeting.

When the On Time electrician arrived I told him what was happening and he prepared a proposal for $229 (without really looking at anything) which he said would be for doing the diagnosis and then he would give me a price for doing the repairs. I explained to him that the person I spoke with on the phone earlier told me that they would do the diagnosis and then give me a price for the repairs and never told me they would charge for the diagnosis. He then told me that is just the way it is.

Needless to say I wrote him a check for $59 and asked him to leave. I then called the main office number and explained the issues with them and they said they would have a manager call me.

About 30 minutes later I received a voice mail message from John Garbowski (I assume the owner). In his message he stated I was misguided and they never told me that the $59 would cover all of the repairs which I never said in the first place. I then called John back and when I told him who I was he abrubtly stated that he saw my review on Google and he was calling his attorney. He then called me an asshole and hung up on me. I tried to call him back a few times to explain my complaint but he did not answer his phone.

Luckily, the next electrician I called was able to come out within a few hours and repaired the electric issues for a total cost of $80.00. So even with the $59 trip charge I paid On Time and the $80 for the other electrician I still paid nearly $100 less then what I would of ended up paying these guys for a diagnostic test..

In closing, I feel like the intial person I spoke with at On Time misrepresented the charges to me and based on my short and very unprofessional experience with the owner I would highly recommend anyone considering using this company do their due dilligence before doing so.

If there were any rating lower than one star, that is what I would apply to Baytown Electric. I just paid a guy from Baytown Electric 170.40 to install one GFI outlet. GIVE ME A BREAK! (or should I say a breaker). . .$170.40 for one GFI outlet is freaking RIDICULOUS! Buyer Beware! Last time I will go there for sure!

We had an attempt to brake in our home last night, my husband was out of town on business and thus, could not repair the light above the garage.  He found this company who accepted to come out to repair the light.  The electrician came, could not repair the light, but changed the light bulb which we provided him with and charged us double the amount agreed upon on the phone.  He assured us he would come out the following AM to replace the entire fixture, but did not show up.  Called him 1 1/2 hrs after his appointment only to learn he will not be able to make it till 7:30 pm, an appointment he did not keep either.  It is a big shame that this electrician name Luke Perry took advantage of an already vulnerable & bad situation.

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