AB Plumbing and Rooter, LLC

I called AB when I found water leaking from my kitchen ceiling, likely from my tub. AB was the only place I called that could come out the next day for a quote. The secretary was politie and efficient.

Andrew the owner was communicative, up front about pricing, and knew exactly what the problem was before he even looked at it. He was a nice, engaging guy to boot. He told me he's been plumbing for 22 years so, that could explain the expertise. Anyway, because there was on access panel to the tub, there was a charge for diagnostics, which was 1/2 absorbed into the cost of the job. The quoted price was about what I expected and he was a nice guy so, I hired him.

He arrived on the scheduled repair day and communicated he would be late due to an emergency call. He arrived at the quoted time and got right to work. He made the job look effortless, which made me wonder why it cost so much, but then again, it is because he knows what he's doing! Before he took major steps in the job, he'd call me up to explain what he was doing. He cleaned up everything after his work was done and replaced the hole in the wall with nice moulding.

Overall a clean professional job. It's warranteed for 1 year, but I don't think I'll be calling back with any issues. He mentioned in 22 yeard of plumbing he's only had to come back to a job 3 times. Not bad, not bad at all. I'd definitely recommend Andrew at AB plumbing!

Called them to get an estimate to run about 20' of gas line and install a few shut off valves. Basically $150 worth of materials. They showed up promptly, which was nice. However they were rude and pushy, which wasn't so nice. The kicker, a $2,200 estimate!!! Thanks, but no thanks. 2 stars for the quick arrival and that's being nice.

Every other plumber we called was less than half, or more, of these guys.

I called AB Plumbing when our hot water kept going out, and we needed to figure out what was going on with our water heater. I spoke wirh the service guy, who said it would be snywhere from $25-$75 to come out for the service call depending on what was wrong. The service guy came out the next day and unplugged it and hit reset, and said, OK that's $75. I understand the fee for a service, but not much was accomplished. He said he couldn't figure out what was wrong unless he took it apart and just started replacing the things he thought COULD be wrong.  Well, why else would I call a plumber if they weren't expected to FIGURE OUT WHAT WAS WRONG and try fixing it. Told me how the water heater is probably on its last leg and to call them to get a new (Rheem) water heater and to avoid Home Depot. Needless to say, we had hot water when he left.

A week later, we were out of hot water again and resetting didn't help so I asked around and got a few better referrals. Called another and more well respected company where within moments of telling the worker the brand, year and model of the heater he had a very good idea of the problem. He showed up with the suspected part needed and sure enough, it just needed a new flame igniter which should have been easily realized for an experienced and respected plumber.

Beware of AB Plumbing!!!!