Roto-Rooter Plumbing & Water Cleanup

Today we realized we had no idea how to install a sink after our counters were installed. So we were in a panic because our main water was shut off and if we didn't get someone out ASAP to fix it we were not going to have running water until someone could. Dave and Mike showed up within an hour of calling and gave a quote within 5 minutes of being here. They were incredibly professional and helpful and installed the sink, cleaned up the mess from the counter installation, tested to make sure there were no leaks, turned the water back on and did it all with a smile! I truly appreciated their amazing attitude, professionalism and prompt service! Mike said that Dave is the wizard and I wholeheartedly agree! Thank you so much!!

I can't even give them one star.  We had both toilets backed up in the house on Mother's Day.  I called at 1 pm and they said someone would arrive between 2-6 pm.  They were good about calling to say they were still waiting on a technician throughout the day.  This went on until after 4 pm.  Then they called and said no one can be there until Tuesday morning.  Is that okay? So much for 24 hour service

We hired a plumber to come fix our sink. They came out to check it and needed to get confirmation on the quote. They then typed in the wrong address and rather than call us, they just deleted the order. Upon getting a new appointment they showed up to fix a small drip and get our hot water working. The guy took an absurd amount of time and went back and forth to his truck multiple times, but that is expected. What wasn't expected was that each time he went to the truck, he walked so awkwardly slow he could've been walking backwards and then sat in the car taking breaks. When it came time for the bill he charged 150 in parts and over 950 in labor for 3 hours of work. This was a rip off and borderline theft. Choose anyone other than these people.