Best Businesses in Ohio

So  happy with Hawa Air! Great people, great product with great value and Great service &  always on time!

Rob from Crossman Sewer & Drain Cleaning was the first one to respond about our situation at our new house. He was available to come the next day and get our drain cleaned out. He is also going to come back a week later to run a camera down the drain to get a plan together to tackle our root situation in our drain pipes. Reasonably priced and texted before arriving. To make it better, always good to support local business!

I am so happy that I chose Sali Plumbing & Mechanical to diagnosis and fix our ceiling leak.   I am a P & C Licensed Insurance Agent and deal primarily with Customer Service and Claims.     James, the technician, was very
friendly and thorough in finding the leak and fixing it.  We are very grateful for the care he took  and the accuracy of his diagnosis.    I would highly recommend this company and will definitely call them again in the future.

Buyer beware.  The office quoted $1,150.00 to replace a 40 gallon water heater over the phone.  When technicians arrived, they identified the water heater as a 50 gallon model instead of a 40 gallon.

One of the technicians stated that it would be in our favor because the 50 gallon tanks were less expensive than the 40 gallon.  Price would be around $1,300.00.

After they completed the installation, it was denied the conversation took place, thus resulting in a charge of $1,647.59.

Will not be requiring their services in the future.

Gunther Plumbing was the company dispatched to my house by my home warranty company, so I wasn't sure what to expect.

Mike arrived at my home towards the earlier part of our time window. He was polite, knowledgeable and efficient! He did a fantastic job and made sure that all of our issues were addressed. We will definitely go with Gunther in the future when needed.

BEWARE! I confirmed with two separate employees today on the phone (before the tech even arrived at the house)  that the estimate would be free and there would be NO additional charges if we decided to go with the repair or not. Surprise!  We decided to only do partial repair on our kitchen sink and garage disposal because the full repair was outrageous.  The full repair was quoted at $350. For that much I could drive down the road to Lowes and buy a brand new sink AND garage disposal.  
The tech was nice enough,  and I understand he's just doing what the job (and higher ups) require. But when he gives us the repair charge there is a mysterious trip fee that is apparently added on to all jobs,  regardless if work is done or not.  Totally not what i was told earlier today by two people. So I call to complain.  I talk to a manager who was professional enough,  but said Unfortunately that $29 trip fee cannot be taken off, regardless of what we were told today.
I informed them they lost a customer,  and that i won't be recommending them to anyone i know.  Ill be calling the small time independent plumbers from now on. These corporations have gotten out of control with hidden fees.

It was Saturday morning at 8am and when I turned the water on nothing came out.  I did some basic checks and found the pressure switch engaged.  Tripped it and the pump just let out a short hum.  I knew the well pump had gone bad.  I did a on line search and called a few companies and got voice mail.  Eaton was the first to call back and by noon the same day we had a new pump and water again.  The service experience was great and all my questions were answered to my satisfaction.

My bathtub facet broke three weeks ago. They came out to asses my situation quickly, however, it still isn't fixed. Follow up has been extremely disappointing. I would use another company next time. You have one shot to make an impression. If I have to call to check the status then I'd rather find someone else.

The cold on my kitchen faucet wasn't working.  Called to schedule.  Told the service fee was $80.00, which would be credited to the work involved.  When M. Neff arrived, she didn't have any supplies at all!  Said she would have to come back!  She charged me $85 for the trip charge.  She suggested that I replace the entire kitchen faucet and I wanted my guest bath faucet replaced as well.  Got the supplies.  She was 3-4 hours late.  She brought an apprentice to do all the work.  Broke the stopper on the bath faucet.  My husband had to go to a hardware store to get a replacement!  The faucet is bronze, the stopper is chrome.  Looks awful.  Took almost 3 hours to do this work and was charged an additional $258.90 on top of the $85.00.  This shoddy job cost me  $343.90 for labor only!  Every time I see the mis-matched bath faucet, it makes me sick!

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