Best Businesses in Cleveland, OH

I would not recommend Royal Flush Plumbing to anyone. They overcharged for the installation of a 2 handle kitchen faucet and unclog a garbage disposal. $450 to install a $70 Delta kitchen faucet and $180 to unclog a garbage disposal. In addition, the plumber did not even know that the dishwasher was a portable dishwasher and tried to charge for a new supply line and stop. Plumber removed the dishwasher adapter from old faucet and failed to reinstall it on the new faucet making the dishwasher unusable. Royal Flush Plumbing Management was called to discuss the charges and concerns. Management was rude and unwilling to address the concerns or charges. I will never us Royal Flush Plumbing again and encourage you to stay away and get a second opinion.

We were extremely pleased with the service and technician.  The staff cares and is knowledgeable!  Would highly recommend.

I cannot say enough good things about Holmes Plumbing! They are FANTASTIC!!  We called for a quote and left a message. They responded within less than a day. Tom came out to my daughter's condo and made 2 repairs.  He was courteous and efficient and very fair in pricing.   I would recommend them in a heartbeat.

Found Morry on Yelp when looking for a Handyman in the area! We just bought our home in Cleveland Heights and needed help putting a light fixture up. I called Morry and he confirmed he does do that service, BUT he wasn't going to be working in homes for a few more weeks due to Covid-19. Totally understood that!! What he did next was INCREDIBLE. He told me to send pictures of our light fixture and any issues we were having and he would call me back to walk me through what he thinks we could do to fix it on our own. What an amazing human being, right!?

He must have spent at least 30 minutes out of his day talking to me/texting me walking me through the light fixture and what I should be looking for when hanging it in our ceiling. I am very impressed with his gesture to help without even being hired. So, even though we didn't technically have him here for handyman services, he helped us with the problem and we will definitely be hiring him in the future. Thanks so much, Morry!!

Best plumber ever! He had to fix so many mistakes that an original plumber had caused in a home we built. If only we had known Pete before we broke ground! His prices are great too! I've recommended him to so many friends and all have been completely satisfied with him.

Lakewood Plumbing, Drain & Sewer replaced my leaking hot water heater the same day I called them freaking out that I had no hot water!  They squeezed my appointment in to help me out in a pinch, and they were reliable showing up when they said they would.  They were professional, courteous, and got the old one out and the new one up and running in about 2 hrs.  They charged me a great price, and I am very happy with the service I received.  I will use them in the future, and also I recommend this plumbing company.

I bought a new toilet at Home Depot to replace an old one that had a leaky tank. I also let them know I'd need installation services and they contracted Arco Comfort Air, LLC for the job, which I thought was strange. Despite their name, it turns out they also provide plumbing services. The next day, I was contacted by Arco, to schedule a very timely install. On the morning of the install, Jackson at Arco texted and called to let us know when he'd arrive. He was timely, polite and professional and did a great job replacing our old toilet with the new one, and taking the old one away to dispose of it. I'll definitely keep this business in mind for future plumbing needs, as well as heating and air, based on the excellent customer service provided by the appointment setter and especially Jackson.

They quoted me a lower rate on the phone when I scheduled the appointment and why I went with them vs another company. When they arrived they told me the price was more. Then, they lied and told me the manufacturer they needed to talk to troubleshoot any problems charges them. I called the manufacturer and they confirmed they don't charge them. They tried to sell me a new product multiple times instead of fixing my appliance. They told me the products the manufacturer suggested may not solve my problems. When  I talked to the manufacturer they told me they would never say the fix was a suggestion and that it should fix the problem. Please save yourself time and money by calling someone else for any issues you have with plumbing, heating, cooling, etc.

BUYER BEWARE.  I called this Minority owned company, Brown and Son, on or around 03/24/23, in good faith,  to come out and fix an electric baseboard heater where it was not working.  Brown and Son came out charged me $85.00 just to come out and find that the baseboard heater needed a thermostat.    It took a week for Brown and Son to order and receive the thermostat .   When Brown and Son came out, the thermostat which they replaced was wrong color, and wrong size. and the knobs fall off when you turn the heater on.   I called Brown and Son on 03/30/23 and requested the original thermostat because it matched what was taken off the  system and a perfect fit.  David Brown stated they threw it away and could not find.  I went to use the heater on 04/03/23 and the knobs fell off and when you touch the replacement part, the whole thing sinks in.  I called Mr. David Brown to explain to Mr. Brown the problem, and David Brown was RUDE, IRATE, and HUNG UP, and BLAMED The consumer for the problem.  As a professional, business owner,  this is a disgrace.  

BUYER BEWARE

Very disappointed with this company. Emergency plumbing repair ended up being tracked all over the home.. Sewer water, beeswax, and ceiling insulation stomped into our carpets, rugs, floors. Messes left. Our equipment damaged while used to clean initial area and owner refused to reimburse. As a professional contractor and business owner, I would not use these guys or recommend them to anyone.

We used them for a bathroom remodeling. Everything was done well with minimal mess. All the guys were very professional. I would recommend using them for your next remdel or plumbing needs.

A manager from Sal's called to discuss my last review about plumbing work I needed done. We had a very productive conversation. He explained some things and listened to my concerns as well.  I was very pleased by the end of the call that he wanted to make things right. I explained I would not discount using them in the future and he agreed they would be more thorough with explanations and follow in the future. This goes a long way.

Overall, the service was okay. I called this morning and within an hour, the plumber was at my home. The plumber was professional and courteous. I was just disappointed by the fact he had to leave my home twice to purchase parts and each time it took awhile for him to return. Otherwise things were fine.

Joe (plumbing) is great!  Dependable and hard working. He's done great work for us; installing a sink snd 2 toilets. He insists on doing things the right way the first time, to avoid potential problems down the road. We highly recommend him.

I've preferred to be a do it myself guy up until I realized that my time could be better spent and that my issue had outgrown my skill set. After years of snaking my own house, the last go around left my back wrecked. I decided to call Rich at Dunrite Plumbing after a friend suggested to him. I should call him an archangel. This man did what he said what he would do, and at the time he said he'd do it. None of the stereotypical late plumber who suddenly finds cause the raise the rate. The man is an absolute pro. He's quick, he's concise and he's honest. I recommended him to several friends and my in laws. They all had the same glowing review and experience that I had. I have now called Rich at least 5 other times . While I don't hope to need his expertise often, when I do have a need, he is the one that I trust, absolutely bar none. I know there are other plumbers that I could call or test. I'm simply not interested. If you want someone honest, trustworthy who will do the job right the first time, give this man a call. I can't say enough about him. When he shows up I have a tremendous sense of relief because I know my house is in good hands. I tried one more time to do it myself recently with a toilet in the basement. I even called Rich who advised me on how to do it, but that it require breaking up concrete and refilling it in , etc. etc. I tried to do it my way. Lesson learned, there's a reason he's a pro and I am not. He's a good man, you won't regret it.

Be aware he will take your money and run and change his number. He he scammed a lot of single woman out of there money. Please contact Secretary of State and Ohio attorney general with any concerns.

He is in a lot of legal trouble with the state and another state for money embezzlement. The owner is trouble don't let the inexpensive prices suck you in you will be out of money and possible theft from your home! His name is Charles anthony jones. Birthdate in febrauary do your research!

I'm hurting right now for the thousands and thousands of dollars he stole.

Ghosted me twice on a warrantee repair. Initial install was a water heater on a holiday. Leak developed on a seat joint. Came to repair it but it continued leaking. When asked to fix again, he said twice, he'd be over sometime this week. Never showed. Got leak repaired by another plumber.

I had a nightmare situation. They came out and cleared it right up in half the estimated time. They even came out on the weekend when another job messed up their schedule.

Your emergency is not theirs. Call anybody else if you need someone in a hurry. Even the emergency phone line is not answered quickly and 3 hours later they called to say their one guy on call was still busy. Not a well run business for the service they are supposed to provide.