Arco Comfort Air

I bought a new toilet at Home Depot to replace an old one that had a leaky tank. I also let them know I'd need installation services and they contracted Arco Comfort Air, LLC for the job, which I thought was strange. Despite their name, it turns out they also provide plumbing services. The next day, I was contacted by Arco, to schedule a very timely install. On the morning of the install, Jackson at Arco texted and called to let us know when he'd arrive. He was timely, polite and professional and did a great job replacing our old toilet with the new one, and taking the old one away to dispose of it. I'll definitely keep this business in mind for future plumbing needs, as well as heating and air, based on the excellent customer service provided by the appointment setter and especially Jackson.

The toilet that they installed the lid was cracked when I called them and told them they told me to take it off and take it back to the store get a replacement and put it on myself but I paid them for installing it but they wouldn't come back why not? I paid for installation