I had a plumbing problem that was very scary. The floor drains in the basement would back up (raw sewage in my house) during heavy rain times starting in the end of May 2019 to mid July 2019. I called another company, they came out and snaked the sewer line and the problem was temporarily solved until heavy rain returned. They did identify 2 different sewer line problems. First is a belly in the sewer line and second a misalignment of connecting pieces close to the sidewalk 50 feet from the house. I called others and did research. 2 other companies concurred, I needed my basement dug up to correct the belly in the line and dig to correct the misalignment of the sewer line near the street. Then Mike from Royal Flush arrived. I had to wait weeks for an appointment but it was worth it. Mike assessed the most significant part of the problem is the misalignment of the pipes near the street. I could write a much more, but suffice it to say, a short time later Royal Flush arrived, fixed the problem in one day and for 1/2 to 1/4 of the other companies because Mike assessed tearing up my basement was not required to fix my issue. Royal flush is smarter, better, more professional. Price is only part of the issue. I got a lot more than price.