Best Businesses in Cleveland, OH

I called Menyhart Supply from out of state looking for local parts for my mother in law's old shower.  Straight talk, good advice, and they referred an excellent plumber (Jim Conway at Mr. Pipeline) who happened to walk in the store just after he had been recommended!  The plumber took the parts (extras just in case) with him and the work was done today - earlier than estimated and for about half what I thought it would cost.

Thank you Jim!  

Well done!

LIFESAVERS! Charlie's drain service checks so many great boxes!

- Timely! We had an after hours emergency situation with a basement flooded with sewage. We called Allen's Drain Service first based on a recommendation. They said they would call back within an hour. Over an hour later, no call. Called them back and again they said it would be soon. We gave up and looked up Charlie's. They called back within 20 minutes, told us exactly what we needed to do until they could get their, and were there ASAP!

- Professional! Very nice people and super easy to work with.

- PRICED RIGHT! They did an excellent job on the drains, and the cost was HALF of what I thought it would be. Worth every penny for the service you get.

I will not use anyone else except Charlie's for any plumbing issues! Highly recommended!

We lost water in our house Friday evening.  They showed up at 9:00 AM Saturday.  Replaced well pressure switch and water logged pressure tank.  After testing system, they found the well pump had burned up.  It was 20 degrees outside and they were not too excited about replacing the well pump on a Saturday in the cold.  They had it done in less than 2 hours.  Very professional, capable, courteous, friendly.  These guys are the best!!!  Highly recommend!!!

Gave me great estimates and explained everything. We ended up hiring them to do annual (?) service/cleaning on our furnace to our (new to us) old house that definitely needed it. We also called them back to put in shut off valve on gas stove and standard pipe (had flex pipe) on water heater. Very professional and quick to reply.

Really nice job! Outside sewer line clogged. Very Professional! Thank you!!

He is a very honest and hardworking plumber who has taken care all our plumbing needs and very inexpensive too. He's always looking out for his customers.

These guys are the absolute worst plumbing service! Maybe because I have Home Serve as a protection plan on my water line so I wouldn't be paying the bill, but my experience with this company was absolutely unacceptable! I had an appointment on a Friday morning for my shutoff valve (the main coming into my house) to be replaced. When scheduling the appointment I was told someone over the age of 18 needed to be present. I had arranged for my sister to be there, however she was running late so when the repair person came my niece who is not quite 18 was the only person home (that's my fault I couldn't be there and my plan to have my sister be there didn't go as planned) The technician came in my house, acted like he didn't know what he was there for ( I know that the problem I was having was noted by the secretary so they would know what to do since I wasn't going to be there) He shut my water valve off, then asked my niece how old she was and when she told him she wasn't 18 he said I have to leave I'm not allowed to be alone in the house with you. Left my main water valve turned off and left my house, so I had NO RUNNING WATER in my home. I received a call from dispatch and was informed the technician was unable to complete the work and was asked to reschedule, I explained what happened with my sister and let them know she was at my house so whenever someone could go back an adult was home. I was given an appointment time of 12pm-4pm that day, at 4pm no one had showed up, I called and was told we didn't have you on our schedule.  I called Home serve and was given a further run around. Saturday I called and eventually someone called me back asked me what had happened the day before, said he needed to talk to the manager because he didn't know what to do they didn't have any appointments available ( this is the company that offers emergency appointments and I haven't had running water for over 24hrs) several phone calls later a manager calls me and sets an appointment for 8am-12pm on Sunday. At 1145am I called him to say I haven't heard from anyone he says someone named Roger was coming, but that he would call and see how long he would be and call me back, NEVER CALLED BACK and NOBODY SHOWED UP. I paid for an emergency call with another company to get my water valve turned back on after over 48hrs with no running water. I will never do business with this company again and I wouldn't recommend anyone else use them either!

Great service and prompt responses online/phone. Scheduled a same day service and was able to resolve my A/C issue within hours.

I needed my apartment complex to be compliant to the city water system, this test has to be done on an annual basis. I set up appointment for Thursday, January 16 at 1 PM, had people waiting with keys in the parking lot, nobody showed up and no call that they couldn't make it. I called the company back and set up another appointment for Thursday, January 23 and same happened, didn't show up and no call back. Totally incompetent, I guess they didn't need my $140 for the test for 10 minutes worth of work.

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Worked on plumbing for house I was purchasing. The house had busted pipes from the extreme cold. The work appeared complete at inspection, but once I moved in I realized the pipe had froze over again. I called them to figure out what happened and why the lines were left in the state they were and was told to find another plumber.

In short I had to break into the walls to fix the work that was suppose to be done. I realized that this line had a shutoff the was fully open that would have prevented the original break and the freezing after their work.

This company is not very thorough and does not provide very good customer service.