Description
Whether you need a new air conditioner, furnace repair, hot water tank installation or electrical upgrade, BER's HVAC, Plumbing & Electric does it all. We also are an air purification supplier so we can enhance your indoor air quality by filtering out air pollutants, including airborne particles, germs and bacteria, chemical odors and vapors. We are a local, family-owned business backed by the old-fashioned values of honesty and integrity. Our staff consists of experienced HVAC installers, plumbers and electricians so we handle all of the mechanical basis under one roof. We offer flat-rate pricing, which means you get an upfront, firm price before any work is done -- including parts, labor and sales tax so you know exactly what you are paying. BER's has partnered with American Standard, a top-line HVAC equipment manufacturers, to offer superb heating and cooling units that are backed by the best warranties in the industry. Plus, we install Rheem hot water tanks and tankless hot water heaters. In addition to these leading brands, we can install any other manufacturer's units, as well as do HVAC repairs on any brand. Our focus is on quality. We don't want to be the biggest company, but the best. A trusted company serving both residential and commercial customers for the past three decades, BER's provides heating, cooling, plumbing and electric services to all of Northeast Ohio. Call us for a free estimate.
HISTORY
Established in 1993.
BERS is a family owned business backed by the old fashioned values of honesty and integrity. Here's what we guarantee: Service calls are always free. Never pay a trip or service fee again. No down payments. You don't pay until the job is done. 100% satisfaction guaranteed. Flat rate pricing only. That's an upfront, firm price before any work is done. This price includes parts, labor and sales tax.
ABOUT BUSINESS OWNER
Founded in 1993, the company has earned a reputation for its expert knowledge and excellent workmanship, and has grown exponentially over the past three decades. In 2019, Jesse Warren purchased the company and now runs the day-to-day operations. With 30-plus years in the mechanical contracting industry, this family-owned business combines their technical know-how with a strong business acumen to lead the company.
We service all brands including Amana, American Standard, Bryant, Carrier, Lennox, Rheem, Aprilaire, REME Halo, Iwave, Weil McLain, A.O. Smith and many more to offer superb heating and cooling units that are backed by the best warranties in the industry. Plus, we install Rheem hot water tanks and tankless hot water heaters. In addition to these leading brands, we can install and repair any other manufacturer's units.
Our focus is on quality: We don't want to be the biggest company, but the best!
SERVICES
HVAC installation or replacement, Electric inspection, Electric repair, Plumbing installation or replacement, HVAC system repair, Electric installation or replacement, Plumbing inspection, Plumbing repair, , ,
Reviews
My gas furnace was replaced today. The sales manager is my neighbor. I received excellent service and a very fair price. I am amazed how all the work was done in a little over two hours. BERS rocks! Thank you very much!
Joe came out for our plumbing needs in our gutted master bath! Joe did an amazing job! He is wonderful and the most knowledgeable plumber my husband and I have ever met! He added all new plumbing to a new wall, set the shower pan, added ceiling plumbing for rain head, and worked with not so user friendly products I picked out. Joe is absolutely great and we will never have anyone else come do anything plumbing except for Joe now. Thank you Joe and Bers!
Joe (plumbing) is great! Dependable and hard working. He's done great work for us; installing a sink snd 2 toilets. He insists on doing things the right way the first time, to avoid potential problems down the road. We highly recommend him.
HVAC Technician, Scott Nagy, cleaned and serviced my furnace, answered a plethora of questions I had for him, was a pleasure to talk to, and charged a more than fair price. I had talked to other employees, and I believe the owner as well, over the phone, and all were very nice and professional, like Scott. It's a relief to know there's a reliable HVAC, plumbing, electric company close by. Very happy, and my furnace is running perfectly. Thank you!!
They did a great job starting with the salesperson Jim. Because I was working with my home warranty company, the process was a pain and a few contractors disregarded me for that reason. Jim was very thorough during the sales process and reassured me he would do whatever was necessary to work with the warranty company. He followed through with his promise and even negotiated double the reimbursement from the warranty company than another contractor had. I know it was time consuming for him but he never complained. Two other contractors I had out previously, continually expressed their dislike for working with warranty companies. Although I understand the difficulty, I found their complaining very unprofessional.
After the sales process I called Ber's to compliment Jim and the owner himself called me back to tell me he was grateful for the feedback.
The installation process was smooth, the communication was clear and timely. They were very clean, using tarps to cover their entire walkway throughout my house. The job site inside and out was left spotless. They completed the work sooner than projected. Overall it was a great experience and their price was right in line with the market.
Ber's came highly recommended to me and I highly recommend them.
Came out for a estimate in June 2020. Nate the sales representative was very short and spent maybe 5 minutes in my home. Threw a verbal quote of $3k for a furnace and offered to do a gas line relocation for free if I agreed to the job. He hurried and had no interest in listening to me. Said he would call me and send me an email with estimate. Never heard a thing for over 2 months. Called the office today to see why I never received a quote as I am if I am finalizing my estimates before winter. Turns out he did not have my name, number, and email right in the system. Was told by the representative that answered the phone I would receive a quote by email. For once the quote actually came and was not $3k. Poor customer service and cannot ever keep their quotes correct.
Randy and another associate came to do a bunch of electrical work around my house and were very professional and kind even though my AC was not working and they had to be in the attic to install ceiling lights! Pricing was reasonable and I will definitely be calling them back Monday for a quote on a new AC unit. Was recommended to use them from a friend and I'll tell all my family and friends to call them!
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