Best Businesses in North Carolina

This company is top notch. Five star service at a fraction of the cost of other plumbers. They have replaced my garbage disposal,  added an outdoor spicket and fixed a broken sewage back up pipe.

The day started horrible.  I tried to fix something under the kitchen sink and all of a sudden there was water everywhere.  I tried to undo what I had done.  I tried to  turn of the water.  It wouldn't turn off.  I tried the whole house and couldn't turn the pipe.  Someone said call the Fire  Department and they came and got it turned off.  I had already called my plumber and he was not returning my call.  I looked on line and found Conrad Plumbing.  He was here in less than a half hour.   He got it fixed with plenty of laughing. I promised him no more plumbing.  He turned a horrible day into a great one.  I'm so glad I found him he will be my new plumber.

Very reliable and responsive. Work quality is great. He goes over and beyond to take care of his customers' needs. Definitely recommended.

Wayne Anderson and Shannon came out and resolved the problem quickly.  Pricing was fair and very nice people to deal with.

Our Home Warranty used this company with our plumbing issue. We had a clogged toilet, Jordan Johnson came out and took care of the issue. He worked for a good hour and a half to fix the situation. My wife and I are very happy with the service, we will use this company again if any other plumbing issues occur.

I am changing my previous review of Roby Electric. I caught them last year during a transition and I believe there was some miscommunication. Based on their response to my earlier review and not having great luck finding a reliable electrician, when we had another issue I decided to give them another try.  I talked to Sandy who was wonderful and very professional. The two technicians who showed up were courteous and forgave my faux pas (I was late!) and very helpful. This was for our business but we are also buying a new home and I plan to use Roby Electric for our needs in the future.

I tell you what. I. Tell. You. What!!

These guys get crap done (pun intended) in a timely and professional manner!!!

Had a BIG toilet issue first thing to start the week (Monday no-fun-day amirite??). My entire house starting smelling like a 2 week old crawfish boil that had been taken over by rats, I had no idea what was going on! Good heavens I thought I was going to pass out!!

Well slap my butt and call me Shirley because there was a pipe that had been backed up and started  leaking! Ease fixed the problem immediately and we were back up and running like nothing ever happened! 10/10. Would recommend again!

They were prompt with getting my service appt scheduled. but I felt like I was overcharged for half hour of labor time and minimal parts.

Beware!  This plumbing company bid on a job 6/3 and accepted the job mid-June.  We had rain delays and needed to delay plumbing until 8/15. The owner emailed  me on  7/15 regarding the 8/15 plumbing date   'got it. keep me in the loop'.  

We called to confirm our timing on 8/12, 8/13 and 8/14 (PLUS we emailed the owner 8/13 and 8/14 to confirm).   We spoke directly with the receptionist each time.

The receptionist was not happy on 8/14 when we asked for her to call back and let us know either way whether she could confirm with the owner if they were coming before she left her shift that day... she said we were being unreasonable (unreasonable asking them to confirm a job starting in 18 hours?!?)  She phoned back 15 minutes later stating they were no longer doing the $2,500 job and we needed to find someone else.  When I asked for her to have the owner, Kenneth, to phone us, she said ' yeah, I can pass along the message but I doubt he will call you'.

BEWARE... $2500 plumbing job is not small. What will they do for you when you schedule a service call?!?

I used Charlotte Mechanical to fixed my AC which was not cooling the unit, and ended up paying $1,000 to get it fixed. I would NOT recommend this company to anyone, not only did they ripped me off with their pricing, they did not fix the problem. 1 month later, my AC is broken again and not cooling down. I've called them to complain and get someone to take a look at the AC Unit, but guess what?... I would have to pay again for them to just go take a look at it! I'm obviously not giving them any more money. I have consulted with other companies on the issue I had, and they all have said that Charlotte Mechanical stole my money when I supposedly got it fix a month ago. I also tried going to their offices and when I got there no one opened the door, even though, there were many people inside. If I could give this company a ZERO, I would give them that. They only care about taking your money, and not taking care of their customers... UNBELIEVABLE! I will be reporting them to the Better Business Bureau, if I do not get contacted by them after I called yesteryear.

have never in my life dealt with someone as rude as one of the technicians who was sent out to the property I rent to put in a new sewer line. There was a group of technicians who did the work and when I got home they were all sitting down on buckets eating plates of food at 4:30 in the afternoon. I asked when we would have access to the sanitary services again since we planned to have company for dinner (they came out a day early). They started to work after that. After speaking with them, I noticed that they had taken tree roots and thick pieces of tree trunk that they had cut out and put in our trash can and put at the curb. I let them know that the City will not pick that type of thing up with the trash and they needed to remove it themselves. A young technician started to argue with me and tell me they did not put those roots there, that I, in fact, had done it. Funny thing is, the reason they replaced the sewer line was because roots were growing into the old line. Another technician ended up removing them for me. When they were done with the job, I noticed a large PVC pipe sticking up out of the yard about 7 inches. It was capped. They indicated the City needed to come out and clear their side of the line, as there was a clog on the City side. He assured me he would call his supervisor and take care of that. He stated after the City took care of their issue, he would cap the line off. They never called the City. I did. Once the City finished their part of the job, I called their office and asked them to come cap the line off and finish the job to which the lady asked if I had called the rental company about it. I let them know that I should not need to call the rental company, as this was part of the job they hired them to do. She then called the technician and he said what they left was the clean out and it should be like that. He ended up coming back out and argued with myself and my husband saying it was normal. He was rude and arrogant continuing to ask, How is this? Is this what you want? What do you want? My husband had to point out to him that if he looked around, he would see that there were NO other homes that had a gigantic PVC pipe sticking out of their yard.
I would NEVER and I mean NEVER use this company if it was my money paying for them. I rent so I had no choice. Rude is putting it mildly.