Best Businesses in North Carolina

For gas fireplace inserts, EPS is the best! Easy to schedule an appointment, punctual and efficient. Would HIGHLY recommend

THANK YOU to Conrad for helping us out with our gas plumbing problem. We were in a jam and he was able to help us out when no one else could. Before you start any plumbing/ gas projects, contact Conrad and do it right the first time. He's the real deal!

Very reliable and responsive. Work quality is great. He goes over and beyond to take care of his customers' needs. Definitely recommended.

Wayne Anderson and Shannon came out and resolved the problem quickly.  Pricing was fair and very nice people to deal with.

Charlotte Plumbing Masters saved us! After moving into our new house, it became apparent that the previous owner failed to mention plumbing problems. We called numerous plumbers who claimed to fix the problem, only to have the same problem the next day. We finally called Charlotte Plumbing Masters and they used a camera to diagnose the real problem, a break in our sewage pipe. Such a relief after a month of sewage backing up into our house and no other plumber being able to tell us why. They were the first plumber to wear foot protection in our home, and they took time to show us the problem and discuss the solution. The day before the repair was due to happen, they came out to make sure everything was ready, which was good because the locate didn't spray correctly. They worked well into the dark the day of repair and came back the next morning to finish up as needed. They were meticulous and careful with their work and took the time to make sure everything worked correctly upon completion. We needed photos of the damage for legal purposes, and they would stop to show us areas worthy of photographing throughout the entire repair process. After so many horrible plumbers coming through our home, I'm thrilled to have finally found such a great plumber. I highly recommend Charlotte Plumbing Masters!

Courteous and efficient.  We moved into a new home and the good people at Roby made numerous repairs in short order.

More importantly, we did have one piece of wiring that was done incorrectly.  After I called (approximately 4 weeks after the original appointment), someone was dispatched immediately and corrected the error free of charge.  Roby stands by the quality of their work, and I would highly recommend their services to a friend.

I tell you what. I. Tell. You. What!!

These guys get crap done (pun intended) in a timely and professional manner!!!

Had a BIG toilet issue first thing to start the week (Monday no-fun-day amirite??). My entire house starting smelling like a 2 week old crawfish boil that had been taken over by rats, I had no idea what was going on! Good heavens I thought I was going to pass out!!

Well slap my butt and call me Shirley because there was a pipe that had been backed up and started  leaking! Ease fixed the problem immediately and we were back up and running like nothing ever happened! 10/10. Would recommend again!

Jason came to my house and solved my problems with expertise, professionalism, logic, and understanding!  I have never in my life met a more polite service person.  Massey Plumbing---and especially Jason---is great!  Thanks too to Pete and April for scheduling the visit!  Very impressed!

I have used them in the past and thought highly of them. Today I called with a problem. When I told the scheduler it couldn't wait a week she simply hung up on me. Needless to say I went somewhere else. Their motto should be don't count on us

Poor quality of work on installatio  of whole HVAC system,furnace and air. Condescending attitude from manager /sales, Jake.  Ceiling cracked and large ceiling gap, about 6 inches that they tried to just put spray foam in, and a messy job at that for such a huge gap.

have never in my life dealt with someone as rude as one of the technicians who was sent out to the property I rent to put in a new sewer line. There was a group of technicians who did the work and when I got home they were all sitting down on buckets eating plates of food at 4:30 in the afternoon. I asked when we would have access to the sanitary services again since we planned to have company for dinner (they came out a day early). They started to work after that. After speaking with them, I noticed that they had taken tree roots and thick pieces of tree trunk that they had cut out and put in our trash can and put at the curb. I let them know that the City will not pick that type of thing up with the trash and they needed to remove it themselves. A young technician started to argue with me and tell me they did not put those roots there, that I, in fact, had done it. Funny thing is, the reason they replaced the sewer line was because roots were growing into the old line. Another technician ended up removing them for me. When they were done with the job, I noticed a large PVC pipe sticking up out of the yard about 7 inches. It was capped. They indicated the City needed to come out and clear their side of the line, as there was a clog on the City side. He assured me he would call his supervisor and take care of that. He stated after the City took care of their issue, he would cap the line off. They never called the City. I did. Once the City finished their part of the job, I called their office and asked them to come cap the line off and finish the job to which the lady asked if I had called the rental company about it. I let them know that I should not need to call the rental company, as this was part of the job they hired them to do. She then called the technician and he said what they left was the clean out and it should be like that. He ended up coming back out and argued with myself and my husband saying it was normal. He was rude and arrogant continuing to ask, How is this? Is this what you want? What do you want? My husband had to point out to him that if he looked around, he would see that there were NO other homes that had a gigantic PVC pipe sticking out of their yard.
I would NEVER and I mean NEVER use this company if it was my money paying for them. I rent so I had no choice. Rude is putting it mildly.

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