Best Businesses in North Carolina

I called Adams Plumbing at 9:00am on a Friday, and they were at my house before 10:00am that morning! Overall experience was great and will definitely call them again. The repair was done in less than 30 minutes and was reasonably priced for the labor and part. Appreciated the timely work and friendliness. Would certainly recommend!

I needed my clogged kitchen sink drained right away for an AirBnb on a Sunday. After making several calls around the area to other plumbers, Tony Perkins was the only one that answered and was willing to come out that same evening.

He snaked it and did some other magic and within 30 minutes I had a  flowing drain again.

Excellent service! we had a heat pump unit put in several years ago by Love Heating and Air. We had a question a few weeks later about the thermostat settings, and a knowledgeable serviceman came back to the house to show us how to properly program the thermostat. Years later we had another question, and they still had our unit information on file and could answer our question over the phone. Prompt, efficient, knowledgeable, and friendly staff. We've also had no problems with our unit. Highly recommended.

Walking out the door to go to work, heard a drip from the bathroom faucet & found that the toilet had overflowed. Company was highly recommended on Angie's List.  Dave was here in no time to snake my clogged drain -arrived at the promised time later that morning. He explained everything he was doing & was very helpful with preventative advice. Very nice & thorough guy!

Noticed a small leak in pipes under our house. After calling a neighbor I was given the name of Hi-Tech Plumbing. They had a plumber at our house within a short period of time. He replaced a section of the pipes that had the leaks. At the same time I asked about installing a new kitchen faucet for us and was told that someone would be back the next day. In the meantime I also discovered that we had no hot water. The next morning another member of the company was at our house bright and early to install the faucet and also to check on the hot water heater. The issue was not the tank only the thermostat which was replaced immediately and both of our issues were fixed in a very timely and efficient manner. They did a great job at a very reasonable price. I would highly recommend them to anyone needing plumbing service.

Came out when he said and fixed my leak!!!!  Can't say that for any other plumber, contractor, electrician in the area!!!

John was more than helpful when installing a new toilet in our home. He is professional, clean, quick, and informative. A surprising treat when facing a plumbing problem!

We love our water! One of the most professional companies I've ever dealt with.  They were on time, explained everything they were doing and cleaned up after themselves. The system is working great. We can finally drink our water and it doesn't smell like chlorine anymore. The pure soaps and cleaners are awesome. Thank you RainSoft and Carolina Energy Water and Air!

I called Rightway for a simple replacement of a broken hose sillcock on our home. After waiting for the tech during our scheduled appointment window they cancelled due to a lack of capacity.

The following day the tech was able to make it out. Our quote for a $30 part from the local hardware store was $382 including under an hour of labor!! Quite the mark up. When I asked him to explain the pricing (materials vs. labor), I was told to call the main office because they set pricing rather than customizing quotes to each customer's requirements. Corporate couldn't explain the charge either, and had to refer my request to the owner of the company. He called back to explain that pricing is set based on Rightway's average cost of similar customer jobs, not based on my own requirements - meaning the price of my simple repair is burdened by the complexity of other customer calls! ...and I quote, sometimes the customer wins, sometimes the customer loses.

Bottom line - although the work was satisfactory - the prices are not transparent, not based on actual work performed, and field techs are not given the autonomy to provide good customer service. I would not recommend them to a neighbor.

Dave and Jon were professional and communicated very effectively with us.

They found the leak right away. Highly recommend them.

Absolutely the worst customer service ever. I called for help with a bathroom leak. I had a contractor out prior that didn't finish the job months ago and I never got around to fixing it due to time, money, and extreme family issues. This guy felt the need to be snarky about the fact that I let it go. Honestly it was none of his business why, I was asking for help to fix it and pay accordingly. If he didn't want to do it, he should have just said that, not resort to rudeness.

I had another local business out the next day. Fast. Professional. Reasonable. Take my advice and call anyone else but this guy!

They were called because my 97 year old grandmother's kitchen sink was had a broken disposal. THe charge was $728.74!! I thought they took advantage of her. I called other plumbers and showed them the bill everyone was in complete agreement that she was extremely overcharged. After waiting over three weeks for an explanation from them they agreed to a 10% discount. Still a gross overcharge! I don't see how they can sleep at night.

Heads up:..............NEVER hire Benjamin Franklin Or Dan King Plumbling, or deal with Mr. Sparky.........They are all under one umbrella and are not concerned with fixing a problem. Only adding more to your BILL !!!!! I was referred by
PORCH.............that thing that you use to find help at Lowe's. Don't use it !!!!    They HIDE under many different names !     Use Caution !

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