Charlotte Plumbing Masters

Diyan and his partner did an amazing job servicing our home after a pipe burst and on another 2 separate occasions for toilet leaks.

From the first visit, his experience and expertise was immediately obvious as he noticed right away that previous contractors had installed the incorrect pressure fittings under our sinks. He detected and fixed the leaks within a couple hours and also outfitted the hot water tank pipes with several temperature barriers after he noticed they could become a safety hazard. He also walked me through the work he completed and explained why he did so.

On another occasion, he replaced our 12 rough in toilets with more appropriate 10 rough ins after they began causing leaks. Diyan and his partner were courteous, explained the problems clearly, were right on schedule, and left the bathroom cleaner than they found it.

For those of you that are less than comfortable having technicians come to your house while you are alone, rest assured that the CPM team will give you a call before heading over and send a text with the full name and photo of the technician coming to your location.

I can't recommend Charlotte Plumbing Masters enough.

This company is the biggest rip off around BEWARE !!!
My son recently called them just last week for a main line clog at his house he just purchased, I have been in the plumbing business for over 35 yrs and a service plumber for over 20 yrs when he called me to let me know what was going on in the house i did not even have to be there to know he had a main line stoppage . So I told my son you need a plumber to come out and snake the main drain to the house .
Well so he called this company and the plumber came out and used a kitchen drain machine to snake the line , after he pulled out a few roots he then charged him $250.00 to run a camera down the drain and then gave him a estimate for $4100 to replace 3ft of cast iron pipe.
So I  called to talk to the  owner and said well why did you not run a bigger snake mach down the line with a cutter blade to tear out the roots so the drain was unclogged , he told me we do not have machines that do that kind of work , #1 then WHY IN THE HELL did you take the call over the phone if you do not have the proper equipment to do the DAMN JOB!
and not to mention there invoice said the plumber dug down to the top of the pipe 3FT down he did not do SQUAT ! has far as digging .
so long story short my son had another co come out the next day and clean the line and dig up the line and install clean outs for $900 and most of that was just the labor part . In all of my plumbing career I have never seen a decent plumbing company not have the proper equipment to clear a main line clog, if you do not have you the proper tools to do the job then get out of the F___N ! business and stop ripping PEOPLE OFF !!!

Update to previous review: Diyan called me back the next day and informed me that there was a warranty on the tank he installed and that he forgot to mention. He said he left the registration paperwork near the tank (it was) but I informed him that I had already registered the product online. Overall I appreciated his honesty and effort to follow up.

This plumbing company was dispatched to my home by Home Warranty for service on two plumbing issues. Both issues where described in my initial service request thinking there would not be any problems. When service man arrived, the only concern he had was to collect the deductible before even talking to me or giving me diagnosis.  Very rude and his only goal was to pressure me in adding more repairs with more expenditures.  Did not have the proper info on codes and what is grandfathered etc...  I would NEVER RECOMMEND them nor use this company for any reason. Terrible!

Our Home Warranty used this company with our plumbing issue. We had a clogged toilet, Jordan Johnson came out and took care of the issue. He worked for a good hour and a half to fix the situation. My wife and I are very happy with the service, we will use this company again if any other plumbing issues occur.

Charlotte Plumbing Masters saved us! After moving into our new house, it became apparent that the previous owner failed to mention plumbing problems. We called numerous plumbers who claimed to fix the problem, only to have the same problem the next day. We finally called Charlotte Plumbing Masters and they used a camera to diagnose the real problem, a break in our sewage pipe. Such a relief after a month of sewage backing up into our house and no other plumber being able to tell us why. They were the first plumber to wear foot protection in our home, and they took time to show us the problem and discuss the solution. The day before the repair was due to happen, they came out to make sure everything was ready, which was good because the locate didn't spray correctly. They worked well into the dark the day of repair and came back the next morning to finish up as needed. They were meticulous and careful with their work and took the time to make sure everything worked correctly upon completion. We needed photos of the damage for legal purposes, and they would stop to show us areas worthy of photographing throughout the entire repair process. After so many horrible plumbers coming through our home, I'm thrilled to have finally found such a great plumber. I highly recommend Charlotte Plumbing Masters!