Best Businesses in Buffalo, NY

I called them for a sewer issue and they said they would come by the next morning to take a look at it.  They never showed up and they never called.  I don't know the quality of their work but based on the fact that they ghosted us, I'm not going to find out.  I expected the courtesy of a phone call if they couldn't stop by.

When I called Jon the Plumber from 400 miles away because my elderly parents' water heater went, they were able to get us scheduled for a replacement water heater the very next day. They arrived when they said they would and we're professional and efficient. The pricing was fair and the work was of good quality. Would definitely recommend Jon the Plumber, and will be reaching out to them on an future needs for my parents. Thx

Clarence, NY - New Home built 11/2018-11/2019. Benzinger hired by builder to do the plumbing, including hot water tank. Completed 2-1/2 baths, sub pump, pre-plumbed basement for future finishing.

Work was expertly done. Very neat. I used copper plumbing. PVC used for drains, waste and vent lines. Solder (sweat) joints are very neat. Fixtures properly installed. No call backs. No leaks, no drips. Work crews were very neat and well trained.

If and when I need additional plumbing completed I would hire Benzinger without any hesitation.

Great service. I now have a go to plumber for plumbing emergencies. I texted the owner after I found his number on Yelp and he texted back right away and we coordinated the appointment and then he emailed me the receipt when his crew was done. The crew was very polite and efficient and they had the right equipment to get my basement drained and my plumbing working. They did two repairs and I thought it was pretty affordable. Highly recommend Delta P.

I had low hot water pressure. PRoblem appeared to be related to weeping galvanized pipng. They came and gave 2 quotes, one was about half the price of the other.  Before I signed I asked what exactly would be done for each quote.
after he explained it I specifically asked if the lower quote would replace the main problem pipe, he said yes. To me what he said did not make sense, when compared to the higher quote. I asked him 3 times about the problem pipe being replaced with the lower quote. So I agreed to the work of the lower quote. a few days 2 workers showed up. they said something about replacing the risers only. I di not allow them to start because that did not includes the problem pipe. After they spoke with their boss they said they would be doing the problem pipe as well. I was satisfied with that result.
Although the original tiem frame was 2 days it took 3, not a problem. The person who gave the original quote came o the final day. He then informed they needed to remove a section of my air duct under the house and I would need an Hvac. and the repair would not be covered by the costs. when I went down and examined what the did they basically destroyed the cold air return and removed the main junction of it. I have worked and installed copper myself and My conecitons were cleaner then these Pros
I now have contacted an HVac company that is not affiliated with Musso's They evaluated the job and said they will need to reroute the tubing that Musso's put in. .
I WOULD NOT RECOMMEND MUSSO'S PLUMBING. YHEY APPEARED TO BE DESCEPTIVE WITH THEIR QUOTE. when CALLED OUT ABOUT IT THEY THEN DELIVERED A POOR QULITY OF WORK AND PLANNIGN CAUSING ME A SIGNIFICANT AMOUNT  OF EXTRA COST  
After he job was completed, I still had low hot water pressure. They person who did the original inspection and gave me the quote then said oh it probably is due to a clogged distribution cylinder and gave me a quote of 450 dollars. about 3000 dollars less then they charged me for the work the just completed that did not fix the problem.

I would give these guys more than 5 stars if I could! I have used them twice in an emergency, one for a back up in our basement the Sunday after thanksgiving and the other for a clogged drain and stuck tub faucet before an inspection. In both cases, they were able to show up within hours of me calling and they were able to address and fix all issues. Pricing was extremely reasonable as well, I was actually pleasantly surprised when I got the bill in both cases. 10/10 would recommend.

I had been referred to go green plumbing from a client . My experience with the company was that of dishonesty and no integrity in their work . I recently found a large hole that they cut in my spare room to get to the shower . I m not really surprised that they did not tell me about this . I feel because I'm a single female that I was taken advantage of . I did not pay anything in the end but had to live without a shower for two weeks till I could find someone else .

Charged me way too much for sending a worker here for ten minutes to check out a banging pipe. No work was done and he was here a scant 10 minutes. I was not made aware that I would be charged for a quick evaluation of what needed to be done if anything.  
Make sure you get an estimate before having anyone come out.

we had a toilet fixed one month ago and the price was just okay at $200+. They sent anew guy to fix second toilet and the cost was double!!! This must be slow for this company. works out to about $700 per hour WTF.

I'm a relatively new homeowner with no experience or knowledge of plumbing systems, but I certainly learned a lot from your tech today. Obviously knowledgeable, courteous, and truly cared about our issue today and even called the town for me. We've had some issues with service in the past with other contractors and today's roto rooter experience was extremely refreshing.
Thank you so much!

Everyone at this company is extremely friendly and helpful! From the lady who answers the phone to the technician that comes to your house, one person is nicer than the next! I want to recognize Jeff who was just out to look at my furnace. After some reoccurring issues I've had them out to my house 3 times I'm 2 weeks and Jeff really made me feel at ease. He was extremely kind and polite which is exactly what I'm looking for when inviting a stranger into my home. He walked me through exactly what he was doing and was able to diagnose the problem within minutes. He solved the issue and cleaned up everything completely! I was very impressed with his customer service. I would highly recommend