Best Businesses in Buffalo, NY

We had an emergency call today due to water backing up into our basement (which we just had finished with carpet!). They came out same day, had great communication, very friendly, and fixed our problem quickly! I would definitely recommend to anyone!

Everything you want ....reliable, returns calls quickly, fair, spotless, post-job follow-up, exceeds expectations, came in under his quote!!! Jon and his team deserve 10 stars if that were an option!

I'm grateful a friend referred me to him! He's earned my business forevermore!

Clarence, NY - New Home built 11/2018-11/2019. Benzinger hired by builder to do the plumbing, including hot water tank. Completed 2-1/2 baths, sub pump, pre-plumbed basement for future finishing.

Work was expertly done. Very neat. I used copper plumbing. PVC used for drains, waste and vent lines. Solder (sweat) joints are very neat. Fixtures properly installed. No call backs. No leaks, no drips. Work crews were very neat and well trained.

If and when I need additional plumbing completed I would hire Benzinger without any hesitation.

Great service. I now have a go to plumber for plumbing emergencies. I texted the owner after I found his number on Yelp and he texted back right away and we coordinated the appointment and then he emailed me the receipt when his crew was done. The crew was very polite and efficient and they had the right equipment to get my basement drained and my plumbing working. They did two repairs and I thought it was pretty affordable. Highly recommend Delta P.

The service attendant Ahmad did a excellent job. He was very friendly  n polite n explain  everything to me

We are a townhouse condo community built in the 70's. The sewer system was set up in a way that has led to back-ups in many residences. They come out quickly and help. We have other plumbing problems out of doors and they are great. Honest in dealing with cost. All around quality. Five stars. Won't show them!

We have been renovating our house over the last two years and Go Green Plumbing has been such a big part of it. We have built an additional bathroom, moved sinks, moved toilets, added individual shutoffs to our water lines, installed an ice maker, and so much more. Go Green Plumbing's staff have been so wonderful to work with. They are on time, great communication, and work efficiently. If you're looking for an experienced and helpful plumber Go Green Plumbing is who you need!

Needed some work done. We set up a time for an appointment no one showed up. I had to call and reschedule for another day. Finally they showed. Replaced one of 2 toilets the other one had a cracked bowel. Tony said he come back the next day no one showed again. I called and spoke to Jack. He said he could have someone there Monday. Needless to say I have a different company coming tomorrow.

I had a very positive experience with this company. I installed a backup sump pump in February, 2023. The original pump was working fine but for safety I decided on a backup. The installer, Andy, was extremely neat, careful, courteous and took the time to explain how the pump works and even proper maintenance for the sewer line. Despite the care, as sometimes happens, there was a leak. Andy came back on a service call very quickly and fixed the problem immediately. We had a difference of opinion of what caused the leak - nothing serious. I paid the service fee and told the owner what I thought had happened and he agreed immediately to refund the service charge. It is very pleasant to deal with a company that values customer service from start to finish. I have absolutely no reservations about recommending Ideal Plumbing and will use them again if the need arises, because of the way the problem was handled. Thanks Andy - you did a great job!!

My many thanks to Rotorooter for your quick response to my plumbing problem.  You came to my property in Amherst, NY, at our time of very great need.  During an extremely heavy snowfall with two or more feet of snow already on the ground, we were sorely in need, as our one bathroom was very plugged up and overflowing.  There was no way we could use it; nor could we venture out of the house to use other facilities elsewhere.  

Your serviceman arrived within an hour to survey the situation; and, after discussing the problem in detail, explained what caused it.  He showed us the pipe in the basement and the leakage at one of the joints caused by the stoppage in the pipe outside of the house.  After plunging out the toilet and using a snake, he then had to bring some heavier equipment from his truck into the house, using it to try to open the pipe in the basement.  Working at this for some time without success, he then brought still heavier equipment from the truck and how he got this down the basement steps is beyond me, but he did!  All his hard labor brought success to our severe problem

The serviceman (Jim) was very polite and explained everything in laymen's terms so I could understand him very well.  He was very considerate and attentive to our needs.

Extremely unprofessional company.  My sewer drain in my basement was clogged and I came across a promotion online that read $99 Any Drain, Any Time. Must present at time of service.  When I called I was told the promotion only applies to sink drains, bathtub drains etc. and not sewer drains.  When I referenced the promotion that stated any drain, any time the woman said im sorry if YOU were confused, but the sewer is not technically a drain (never a good sign when a company blames the customer for anything).  I asked if this was common knowledge to people that are not plumbers and she stated they have never had this issue in the past.  I highly doubt I am the first person who confused the hole in the ground in my basement as a drain since, you know, it DRAINS the water from my house to the sewer.  I asked how much it would be since I cannot take advantage of the promotion and she stated a technician would need to come to the house and it is $30 just for them to come take a look at the problem and give me a quote.  This is false advertising and also a bait and switch scheme.  The woman I spoke with was also very unprofessional and rude, which was a surprise to me since their website boasts two 5/5 star reviews.  When I researched them further I realized those two reviews were hand picked because of their high rating and their actual reviews were FAR from perfect.  Avoid this company at all costs, there are other companies that are more honest, much cheaper, with more professional customer service.