Best Businesses in Buffalo, NY

Update.....had to call Pynn's again, this time for a plugged kitchen drain.  Josh was there within an hour. Got the drain opened with total courtesy and professionalism!  Our go-to plumber!

Call bright star first. You won't be disappointed. Was there within 45 minutes of the call. Was kind and professional. The price was more than fair. $288 for 2 1/2 hours hard work. Oscar cleaned and sanitized when he was finish. Will definitely be using bright star plumbing in contracting again

Had them at my house to replace a main shut off valve. People at the office were friendly and followed up to make sure everything was done to my satisfaction. Plumber was friendly on time price was fair. They will be my go to company in the future

We have used Muro for all of our plumbing needs. Have found their staff to be caring and attentive.  Response to issues is prompt and courteous. This past week we had a major furnace breakdown which cause a lot of stress and concern due to cold weather and lack of heat as well as a strange odour from furnace exhaust. Sadly our furnace had to be shutdown due to Co2 however , we were shown the readings and given options. In the end we were back up with heat after 2 days without, Muros team was caring and even offered us use of their portable heaters. Would highly reccomend for all our plumbing needs.

Just recently been contacted by Tmark, saying I owe the $185.00 on a service they provided last May 2021. When the lady came out and serviced my AC , she was paid in full    (  at the time of service, ) the charge never lasted as my system was leaking and needed to be replaced. I then had someone come out and give me an estimate but they wanted much more then another company so I had the whole unit replaced in Aug with the other company. Now 9 months later the are contacting me about an unpaid bill. Any paperwork I had with them I did not keep as I have a whole different unit and they are telling me I have to provide proof of payment. I have never know a plumbing company that bills you, payment is ALWAYS made at time of service. Don't know what they are trying to pull, but I am not paying AGAIN. Beware of this company.

They were on time and very polite. Kept things clean and had the job done quickly. Drains all working great again. Price was as expected for a house call. Very Satisfied!

Called to inquire about service. Woman gave me a price range of $180-$400 to fix a water shut off. I asked if she could narrow that down, then she started yelling and hung up on me. Lost my business forever

Called them in the morning about my water heater leaking and they were able to come out and give me an estimate about an hour later. Said that they needed to do a full replacement and they'd be back later to install and they came back about an hour later. Did a great job for a great price and I would highly recommend

Con Artist. The City of Buffalo had to force this man to refund my money after he did shoddy work.

Bait & Switch - Run.

I hired them to run new plumbing, and added on easy things (swapping out fixtures, re-route sump pump line) while they were there. It was supposed to be completed in 10 days.

After 6 weeks of excuses and partial progress, they refused to do most of the pipe installations I'd hired them for, only did the easy work and inflated all the prices.

Their gas work leaked. National Fuel refused to hook up the gas meter to the meter connection I had them move outside from the basement because it was so leaky. CEF came back, fixed it and the gas piping still leaked outside. The same National Fuel rep came back, after it was fixed and he took pity and fixed it for me because it still leaked.

Later I had a separate firm work on my furnace. They  asked what hack installed the hot water tank next to it because they used the wrong type of pipe - it was CEF who installed it.

I declined them swapping 4 fixtures for $400 total - and asked them to do one. They did one, left a poorly cut, hole and dust everywhere, and charged $600.

For good measure they ripped a downspout off my house and didn't put it back on, or mention it.

Unreliable after they get your deposit. Many problems were identified by other plumbers years later.

Installed new toilet at my ma's house, after a 6 week wait.  The toilet started leaking after a few days.  Called Doug, he said it was just sweating.  The leak at the base of the toilet, got so bad after a few weeks, we called him back, he finally came over and said nothing was wrong (??really)  we continued to mop up water everyday, and look for a new plumber.  FINALLY we found out from another source, the seal was probably too small.  SO, my husband, brother, and I, took the toilet out put in a bigger seal and re-installed the toilet.  Problem solved, after weeks of water ruining the floor!   Never will I recommend them.