Best Businesses in Buffalo, NY

Owned a home right down the street from Klemat and had to use them a lot.
They were always speedy, great workers, and pretty good prices.

I do miss the old man who would come, barely could hear at all. All I would hear was HEH?! When the other worker asked him questions.

But seriously, loved this place. I recommend.

My tub drain was clogged and I called Mr. Rooter.  They came out and fixed the problem quickly.  They were wonderful.  They explained everything so that I would know exactly what was going on.  I would recommend them to everyone.  They are very professional, friendly and trustworthy.

L. Williams

The new owner (Rob, took over from his father-in-law) has done plumbing projects for us on multiple properties for a couple years now. He's reliable, professional and works hard to 'make it right'. So challenging to find that work ethic these days. I've worked with a lot of plumbers over the years and I've learned the hard way that you get what you pay for. I'll use them again and again.

Recently I had my roof replaced by LJ Construction. I can say only good things about the quality of the work performed and the entire experience. While awaiting to be scheduled, a wind storm took off a few shingle caps when I was out of town. He had someone out the next day to provide a temporary fix. Heh...when Lucas did the estimating, he even saw some debris in my gutter and hand cleaned. This is an honest company with strong ethics and will provide fair value on workmanship and materials. Give them a call and an opportunity to win your business!

Great service... had the sewer line from the house plugged to the main They came out and opened if in no time.  Very courteous and friendly staff with knowledge and not a sales pitch attitude.  Highly recommend!

So glad I called Quality Plumbing! I was given a 2 1/2 hr range of time they would be here and they were. Did a great job of unclogging my kitchen drain (that had a long run to the other side of my house). They cleaned everything up, were very courteous and professional.
I will use them again should the need arise.

Fast efficient service and excellent tradesmen!
They came in a reasonable time from when I called and didn't mind that I had a few extra things to take care of

My furnace was making noises sounding like a jet plane. Called on Friday 12/27/13 and a technician came over that day.  It looked like I needed a part that had to be ordered.  He came back Monday 12/30 with the part, that made the furnace work just find, but explained the furnace was not in good shape, which I knew.  They had an opening 12/31 for  a new installation, and I ordered a new furnace. There was NO pressure.  The technician Mike was so helpful explaining my choices.  The installers came Tuesday morning, were efficient, nice, and took their time explaining everything.  I highly recommend Reimer.

My mother's condo needed the kitchen sink and the bathroom sink drain cleaned out. They sent 2 men and charged her for 4 hours of work...to clean 2 drains. She called to question the bill and they said they always send 2 men and then proceeded to hang up on her. Absolutely horrible customer service.

If I could rate a 0 I would. I have been playing games with Norton's since June 1st. Similar to previous reviews he Schedules appointments and nerver shows!  When I call to see where he is he doesn't answer my call.  Use a different phone number that he wasn't familiar with and he answers right away.  Then claims I have the appointment wrong.  NOT possible, I wrote it immediately in my calendar while he was on phone with me and confirmed the date and time.   The day he claims he made the appointment for I would NEVER have agreed to as I am unavailable.  Horrible business I do not understand how he stays in business.

I found Roto Rooter via a 3rd party internet referral service used to get work prospects.
The phone attendant refused to give me a quote or any estimate   Thinking Roto Rooter was competitive, I scheduled a simple clogged kitchen drain.  I removed the traps and knew where the problem was but didn't have access to an auger/snake.

The technician arrived within an hour or so.  I had gone to work and my wife was home to handle the transaction. She was informed of the price up front but in not on tune with the price of home repairs.  The technician worked for less than 20 minutes and was onsite for less than a half an hour.  The charge was $365 plus tax. No parts, just labor.

My wife called me to let me know the charge and I was floored!  I called 3 local plumbers afterward and was quoted between $175 and $225 unless they ran into difficulties or issues.

Brian from the local  RotoRooter called me back today and gave me the standard corporate BS about your competitive rates and how they rate each job individually.  I told him it's a 20 minute drive from Niagara Falls NY to Lewiston NY and that the plumber was there for a total of 20-25 minutes ( I was at work and feel my wife was taken advantage of du to the urgency).  I had opened the traps and no parts were needed. $365 for labor? I am a fool for not shopping around or calling a local guy. Shame on me.

As a 40+ year homeowner, I have NEVER been so disappointed and angry at a home repair cost.