I had low hot water pressure. PRoblem appeared to be related to weeping galvanized pipng. They came and gave 2 quotes, one was about half the price of the other. Before I signed I asked what exactly would be done for each quote.
after he explained it I specifically asked if the lower quote would replace the main problem pipe, he said yes. To me what he said did not make sense, when compared to the higher quote. I asked him 3 times about the problem pipe being replaced with the lower quote. So I agreed to the work of the lower quote. a few days 2 workers showed up. they said something about replacing the risers only. I di not allow them to start because that did not includes the problem pipe. After they spoke with their boss they said they would be doing the problem pipe as well. I was satisfied with that result.
Although the original tiem frame was 2 days it took 3, not a problem. The person who gave the original quote came o the final day. He then informed they needed to remove a section of my air duct under the house and I would need an Hvac. and the repair would not be covered by the costs. when I went down and examined what the did they basically destroyed the cold air return and removed the main junction of it. I have worked and installed copper myself and My conecitons were cleaner then these Pros
I now have contacted an HVac company that is not affiliated with Musso's They evaluated the job and said they will need to reroute the tubing that Musso's put in. .
I WOULD NOT RECOMMEND MUSSO'S PLUMBING. YHEY APPEARED TO BE DESCEPTIVE WITH THEIR QUOTE. when CALLED OUT ABOUT IT THEY THEN DELIVERED A POOR QULITY OF WORK AND PLANNIGN CAUSING ME A SIGNIFICANT AMOUNT OF EXTRA COST
After he job was completed, I still had low hot water pressure. They person who did the original inspection and gave me the quote then said oh it probably is due to a clogged distribution cylinder and gave me a quote of 450 dollars. about 3000 dollars less then they charged me for the work the just completed that did not fix the problem.
