Best Businesses in Buffalo, NY

Our Hot Water Tank started leaking from the bottom and I just did a search for replacement in my area and found Longs Plumbing.  I send a message, received a response immediately with a quote and Ali was able to install a new Tank the same day.  He brought everything he needed to get the job done. My only issue was only payment accepted is cash or check.  Ali is a wonderful young man, we will definitely contact him again.

Nice job on my toilet installation. Unlike most of the plumbers I requested quotes from,  Sam Hazlett was fair, reasonable and nice to work with. Don't waste your time contacting the bigger plumbing companies on Yelp who, unfortunately, have chosen to charge outrageous prices. Sam is a good guy.

This business has been a Batavia institution for years. They are reasonable, prompt, and know what they are doing.

we have had a ongoing issue with our plumbing for the last 4 months, had 3 different companies come out, it was lancaster plumbing who figured out the problem. they are truly amazing and so glad to get an answer. No one wanted to deal with the issue and he took the time to figure it out. Call them there great!!! many thanks!!

I called Ryan Plumbing to replace the garbage disposal.  They quoted me a price that included a $50 service fee as well as an hourly rate.   They successfully installed the disposal.   However when the serviceman stated the fee, he included a $40 Mileage / Travel charge.  This was a charge on how long it took the serviceman to drive either from or to his last job.   This was never communicated to me.   This is a ridiculous additional charge, how do I know if they stopped somewhere, took a long route, etc..  I will never use them again.  Hidden charges should be illegal.  I called them three times after and each time I was referred to a manager that would call back.  To this date this has not happened.  And to add,  we never received a receipt.

Wow what a liar you are! should have read the Better Business bureau reviews before calling!

Fast friendly and honest  Came out to fix a faucet problem that 2 other local plumber didnt fix Solved the problem very reasonable with price

The customer service from both the person who answered the phone as well as the individual plumber who came to my house were excellent. The response time was extremely impressive as I let them know this wasn't an emergency, however a rep was here within 45-minutes. That's pretty impressive.

I am only giving 3-stars though mainly do to the price. The quality of work was excellent, but other plumbers are going to be much, much cheaper.

I would call Roto-Rooter nonetheless again

I called these guys on a Saturday because I had sewage backing up out of my basement drain. They came out first thing Sunday and used a scope to find that my sewer line was cracked and buckling in. The only real way to fix the issue is to replace the line. That same day the had the town/gas company marking  the yard. First thing Monday there was a team working there digging  and done by the afternoon. All of them were friendly and willing to answer any questions I had. They worked hard in the rain until the job was done. They did their best to minimize any damage to my yard and inside the house.   Price was good. Very happy with the outcome.

Honest and fairly priced. Very glad I found this place. I highly recommend to anyone looking for a plumber.

I'm actually very pissed. I have used this establishment in the past for hard to find cold air return/heating registers in oddball sizes. I have a ranch home that was built in 1963.  It has been expanded upon however I never felt the need the change some of the original hardware concerning our heating/cooling registers. Replacement was relatively easy since I had purchased correct sizes from this place in the past.

My husband was hell bent on changing a cold air return in our hall. It's a truly weird size. It is like 29 x 6 3/4. I'm just quoting numbers since I don't feel like running out to measure the one register being replaced.  I have done this before. When Seneca Plumbing was actually on Seneca Street.  Since they've moved to their new location that have added a website and an email option -they don't respond so don't even bother.

We, collectively, are not DIY'ers. I had emailed Seneca asking if they could order the exact size and never had a response.  Hubby called and was told that this item could be 'SPECIAL ordered and we would receive a call when it arrived.

Can you believe that I received a call the very next day saying that my SPECIAL order was available for pick up??!!

Snow was flying as I heading out to pick up the return of my dreams.  Hubby waiting anxiously for that moment when the new one was screwed in placed. We held our breaths, I shagged the cats away from an opening that would require a heating/cooling specialist should any of them enter the suction tunnel. And then, gasp, the freaking thing did not fit!!!!   TOO WIDE! Hubby attempted to get a saw and I saw $$$$$$ floating out of my wallet after I had a carpenter in to repair what hubby attempted.  Bottom line, it's kinda jimmied in. Like everything else. Then I looked at the receipt.  Seneca SOLD ME A STOCK ITEM. 30 x 6. At double the cost of home depot.

It you can't do what you say, then don't. Don't feed me lies. This place will never see my business again. If you do do business here, double check everything that they sell you.

My water heater began leaking Monday night. I contacted Jim at 730 am on Tuesday. Jim said he would stop by to give me an estimate after he got back from Angola. I expected to see him within a few hours. Jim never showed up or contacted me.  Neither of us can walk due to medical reasons and we really counted on Jim. If Jim can't do what he said he would do, he should have the decency to treat people right.

TOTAL SCAMMERS!!!  We hired this Company to install a Bubbler system in the front yard in Kenmore. We asked specifically if they were license for this area and they assured us they can work in this Township. Their price was reasonable so we hired them for the job.  They showed up and completed the job in a timely manner. They took several pics of the job during the progress which appeared to look like a decent job.  They were paid in full upon completion of the work.  This is where the nightmare begins! Turns out, they never pulled the permit for the work. The Town's inspector was furious with US i.e yelling at my G.F who hired them because they didn't follow proper procedure with the permit process. As we come to find out, they never pulled the permit because they weren't even licensed! After repeated attempted to get Depalma plumbing to get the permit process they offered several promises to do so however never followed through with it. (The owner(s) give a good speech on how they will take care of the problem but apparently have no real interest in doing so). One lie after another finally turned into not responding to our calls.  We had to get our attorney to step in to try and get them to respond but they stopped talking to him as well.
We ended up hiring another plumber to come out and inspect Depalma's work and find out that the entire system has to be ripped out and replaced with the proper materials and installation methods. Depalma apparently did NOT do the work in accordance to building code.
NOW I have to hire my attorney to file a law suit against them (one of 5 already pending from other customers i'm told) to recoup my payment.  My attorney determined that Depalma has 5 judgements against them from previous customers. Depalma closed their doors and is now working under a a new DBA.

BE WARNED, do NOT hire these people to do any work for you, You WILL  regret it!!!TOTAL SCAMMERS

The hourly rate for this company is $107 per hour. They will charge you for their travel time from the time they leave their building, to get to you in addition to the hours they are there. If they forget something or don't have it, they will go to the store and buy it, and bring it back. You also pay for that travel time, and however long they are at the store. In addition, there is a truck fee that is $55 on top of everything else. Just to inspect a furnace and put in a new filter took him 2 hours. The total $325.

On top of it all, he forgot to turn the AC back on when he left, so we had to open it up to figure that out after we went without AC for a day.