Best Businesses in Buffalo, NY

Our Hot Water Tank started leaking from the bottom and I just did a search for replacement in my area and found Longs Plumbing.  I send a message, received a response immediately with a quote and Ali was able to install a new Tank the same day.  He brought everything he needed to get the job done. My only issue was only payment accepted is cash or check.  Ali is a wonderful young man, we will definitely contact him again.

Nice job on my toilet installation. Unlike most of the plumbers I requested quotes from,  Sam Hazlett was fair, reasonable and nice to work with. Don't waste your time contacting the bigger plumbing companies on Yelp who, unfortunately, have chosen to charge outrageous prices. Sam is a good guy.

This business has been a Batavia institution for years. They are reasonable, prompt, and know what they are doing.

Last year, John and his son completed a massive plumbing job ay my house. They did an excellent job!! They are a go to plumbing team!  Price is reasonable. John is very responsive whenever I have reached out to him! Highly recommend!!

One guy came and told us confessor fan can't be fixed it's old and can't be fixed and send a bill 187.92 dollars

Update 1/5/23 : Joel is STILL LYING. The Small Claims Court case was dismissed because I was only able to obtain 1 repair estimate, NOT because The Plumber was found to be without fault. And the empty offer of a 250.00 credit is ludicrous because I would never use this company again and he knows it. Are your pants on fire Joel?

Take your business elsewhere. The owner refused to accept responsibility for the damage caused to our bathtub during the work we had done. We did everything we could to avoid it, but ended up in court. The owner of this business stood before a judge in Small Claims court this week, under oath, and lied right to her face. There is your example of what kind of person is trying to take your money. Joel has a God complex and believes he's above the law. What kind of business owner refuses to answer a Better Business Bureau complaint and lawyers up for a $900.00 Small Claims case? A dirty one.
Waiting for the verdict.

Called because my shower drain would not drain and nothing I did helped. They were very friendly on the phone and gave me a 2 hour window for him to show up. He called saying he was on his way and was there right at the beginning of the window time.
Freddie was super nice and explained all the work he did, in total it took him 15-20 minute to clear the drain and having it running like new!
It was a bit pricy but he was professional and courteous, making sure everything was cleaned and back in place before he left. Next time I may ask for an estimate of the total cost on the phone just so I know, but would recommend them!

I was on vacation visiting my sister in law in West Seneca when her upstairs toilet clogged.
I turned to Yelp and contacted Roto-Rooter. The were here very quickly.
Tall young man, Dakota, introduced himself, put paper booties on over his work shoes and went upstairs.
Had the problem solved in short of.
Very polite, very professional--a true wonder these days.
Highly recommend.

We had a backed up drain in our basement and called superior plumbing. When the technician arrived he immediately began telling my husband that our problem was most likely caused by a broken trap and that he would be able send over a crew to have it fixed within the next day or 2 for only $4500. He told us they had been seeing that problem a lot due to the weather we've have this winter... Mind you he told us this as soon as he arrived before he even looked at anything! He then asked to use our restroom, came into our home and never took his dirty boots off, used our bathroom and didn't flush since we were having drainage issues. GROSS, I was appalled that a professional company would track mud/sewage into my home (mind you I have a toddler and a baby running around), use my toilet when we were having drainage issues and then not flush! He then went outside (never did go in the basement) simply looked down our sewage vent with his flash light and sure enough it was as he suspected, the trap was broken. He then came back into our home and tried to further sell us on the problem telling us not to call other companies for a second opinion, we obviously declined and will never call this company again!

I wouldn't trust a doctor to diagnose me without thoroughly assessing me. I wouldn't trust a mechanic to diagnose a problem with my car without even looking at the car. And I wont trust a plumbing company who is quoting me $4500 for a problem when they haven't even looked at a thing...

The next day we had another company come over and they found the problem to be a clog caused by baby wipes on tree roots!!! They snaked everything, sent a camera down, fixed the problem, AND gave us a warranty, all for around $200.

I normally never write reviews, but I was so appalled by this company that I felt it was necessary...I hope this review saves someone from a very unnecessary and costly repair!

Honest and fairly priced. Very glad I found this place. I highly recommend to anyone looking for a plumber.

I'm actually very pissed. I have used this establishment in the past for hard to find cold air return/heating registers in oddball sizes. I have a ranch home that was built in 1963.  It has been expanded upon however I never felt the need the change some of the original hardware concerning our heating/cooling registers. Replacement was relatively easy since I had purchased correct sizes from this place in the past.

My husband was hell bent on changing a cold air return in our hall. It's a truly weird size. It is like 29 x 6 3/4. I'm just quoting numbers since I don't feel like running out to measure the one register being replaced.  I have done this before. When Seneca Plumbing was actually on Seneca Street.  Since they've moved to their new location that have added a website and an email option -they don't respond so don't even bother.

We, collectively, are not DIY'ers. I had emailed Seneca asking if they could order the exact size and never had a response.  Hubby called and was told that this item could be 'SPECIAL ordered and we would receive a call when it arrived.

Can you believe that I received a call the very next day saying that my SPECIAL order was available for pick up??!!

Snow was flying as I heading out to pick up the return of my dreams.  Hubby waiting anxiously for that moment when the new one was screwed in placed. We held our breaths, I shagged the cats away from an opening that would require a heating/cooling specialist should any of them enter the suction tunnel. And then, gasp, the freaking thing did not fit!!!!   TOO WIDE! Hubby attempted to get a saw and I saw $$$$$$ floating out of my wallet after I had a carpenter in to repair what hubby attempted.  Bottom line, it's kinda jimmied in. Like everything else. Then I looked at the receipt.  Seneca SOLD ME A STOCK ITEM. 30 x 6. At double the cost of home depot.

It you can't do what you say, then don't. Don't feed me lies. This place will never see my business again. If you do do business here, double check everything that they sell you.

My water heater began leaking Monday night. I contacted Jim at 730 am on Tuesday. Jim said he would stop by to give me an estimate after he got back from Angola. I expected to see him within a few hours. Jim never showed up or contacted me.  Neither of us can walk due to medical reasons and we really counted on Jim. If Jim can't do what he said he would do, he should have the decency to treat people right.

One star only because that is the lowest available rating.  This guy goes under several names.  I foolishly paid for the whole job up front ($5200) - being verbally assured that the price would not go up.  Within 3 days he was up to $9000, claiming additional work was needed.  He proceeded to refuse to finish the original work unless I paid the additional money up front.  I was left with only part of the work done and rest started and unfinished. (substandard parts for the job, disconnected wash basins, trenches not back filled and a sump drainage system that still had not been touched)

I took him to small claims court.  There were 6 other cases that night.  One those were against him too.   He did not show up.  Have not gotten answer from court yet.

Even if it is in my favor I understand I will be spending my retirement trying to get the money.  AND will spend my retirement being sure I get the money.

The hourly rate for this company is $107 per hour. They will charge you for their travel time from the time they leave their building, to get to you in addition to the hours they are there. If they forget something or don't have it, they will go to the store and buy it, and bring it back. You also pay for that travel time, and however long they are at the store. In addition, there is a truck fee that is $55 on top of everything else. Just to inspect a furnace and put in a new filter took him 2 hours. The total $325.

On top of it all, he forgot to turn the AC back on when he left, so we had to open it up to figure that out after we went without AC for a day.