Best Businesses in Buffalo, NY

I've known and used Brendan for many years. Always honest and reliable. I've always recommended him to friends without disappointment

the service men that came  helped clean my wife's pipes and did a great job! Not to mention the awesome tacos!

Our hot water tank started leaking & needed a replacement ASAP before it fully burst. Mark's Plumbing was able to get me scheduled & arrived to replace it in under 24 hours. They were knowledgeable, courteous & were even able to help troubleshoot another issue at the same time. The pricing was very reasonable (being in the construction business so I know pricing comparatively). They're definitely my go-to plumber in the future.

Roofing team is fabulous!  Not so for plumbing and heating.  Had problems with every job they did - they are very slow, if they respond at all to calls for return visit to fix problems in plumbing.  We finally had to hire another firm to complete the project and repair their work.

Outrageously EXPENSIVE plumber! I need a few simple things done and called for a quote. I nearly fell over when Jeffery Plumbing quoted $220 for installation of a new toilet - and that's with me providing the toilet! A Toilet install only costs $100 with the major plumbers. This is a Rip Off Alert ... don't overpay for your plumbing needs.

don't use this company! sunset plumbing & fire protection. this company takes you money and forget about you. Paid them August 2nd 2016 it's now May 6th 2017 still waiting for them to get my plumber job inspected by Dept of Buildings NYC.

Polite. Knowledgeable. But after being jerked around for 5 weeks to fix a shower, I finally had to contact another plumber. 48 hours later, the job was underway. Wish they had told me that bigger jobs come first....very disappointed.

DO NOT - I REPEAT - DO NOT CALL THEM!  What a shady company!  I called them because during our record heat our air conditioner stopped working.  Not only did they tell me that it was shot but that I also needed a new furnace to the tune of $10,000.  I believed them (because who would lie about something like that - esp. a reputable company) but wanted to get some other estimates.  Luckily KJ Mechanical ran diagnostics and told me that both units were fine and they didn't know why I would need to replace them - heat exchanger not cracked as I was told.  They added Freon to my air conditioner and said if there was a leak in the line they could trace it and repair it!  Total bill from other company was less than $400.  We were sweating and so uncomfortable this past week.  I am so disappointed in Sunbeam - they are not the company they use to be.  They are not the original company - they were bought by Service Experts - they are experts in trying to rip you off!  Stay away - I don't know how they sleep at night.  I am out $109 from their rip-off service call too!  We had a nice cool sleep last night thanks to KJ Mechanical.  Lesson learned - big companies no more - the little guy has ethics!

Had to get a new wax ring under my shitter because the guy I bought the house from didn't know how to screw in a light bulb, let alone install a toilet. Wife says that the technician arrived promptly, was both polite and corteous and, most importantly, got the job done for roughly $250 LESS than the greedy bastards at Roto Router wanted me to shell out. Don't even get me started.

Just had a new hot water heater installed and a clog cleared. Not very happy with the service. The short version is that I felt kind of railroaded and possibly taken advantage of. The long version to follow:

I had a leaky hot water tank and this company came recommended. When the guy showed up I took him to it and left him to do his work. When I next looked in, I see him already carrying a new hot water tank in to install. No consultation. No Yeah, it's beyond repair, it has to be replaced. No discussion of brand, size, performance, etc. They installed an AO Smith--I have no idea how this brand compares but I'd read a lot of complaints about them on another site so I'm a little dubious. But what if I wanted to take the opportunity to invest and upgrade to tankless or something? What if I had stronger opinions about what brand should be installed? Some discussion would have been nice before I'm handed the $950 bill for the heater and installation (plus more for the clog situation). It seems that other brands with comparable specs go for $400 to $500 uninstalled, so I feel like I could have saved money (and maybe gotten a better product if the negative reviews about AO Smith are correct) if I had gone somewhere else. At least I might have felt more consulted and less taken advantage of. I'm extremely non-confrontational, so some of this may be my fault--I should have called a halt to things when I saw the new hot water heater coming in.

Oh, and he left it pretty filthy down there. Lots of dirty water on the floor all around the new install that I had to clean up.

Never showed up or called to me .
I would never recommend a plumber who
does not respect your time.

This business has fallen to complacency. The salesmen are condescending and rude. I don't have time for their self-entitlement and have removed them from our vendor list.

Took snowblower in for new paddles. $200 worth of work done without my approval only to have the blower never work after work because motor was shot. Would never have put that much money into an older blower. Asked them to refund part or all of costs and never got back to me. I make it a point to support small businesses but will never return here. I would have put that $200 towards a new blower instead of putting it into old one had they just called for pre approval.