L S.
03/07/2022 12:00:00 SA
Bait & Switch - Run.
I hired them to run new plumbing, and added on easy things (swapping out fixtures, re-route sump pump line) while they were there. It was supposed to be completed in 10 days.
After 6 weeks of excuses and partial progress, they refused to do most of the pipe installations I'd hired them for, only did the easy work and inflated all the prices.
Their gas work leaked. National Fuel refused to hook up the gas meter to the meter connection I had them move outside from the basement because it was so leaky. CEF came back, fixed it and the gas piping still leaked outside. The same National Fuel rep came back, after it was fixed and he took pity and fixed it for me because it still leaked.
Later I had a separate firm work on my furnace. They asked what hack installed the hot water tank next to it because they used the wrong type of pipe - it was CEF who installed it.
I declined them swapping 4 fixtures for $400 total - and asked them to do one. They did one, left a poorly cut, hole and dust everywhere, and charged $600.
For good measure they ripped a downspout off my house and didn't put it back on, or mention it.
Unreliable after they get your deposit. Many problems were identified by other plumbers years later.