Best Plumbing Services in Honolulu, HI

Got an invoice today to find out they charge $300 per hour for labor, no materials were required for the repair they provided, only tools. I live in Honolulu town so it's not like it took the one person an hour to get to the North Shore or out to Waianae. Over the phone, we scheduled a time later in the week where the plumber could come by between jobs, so there is no same-day rush or inconvenience factor built into the price. I will 100% be getting quotes from other companies to find a fair rate in the future.

I had a problem with high water pressure at my home causing pipes to leak and make noise (water hammer).  Two independent plumbers recommended the installation of a water pressure regulator to control the water pressure.  I called Matt and he asked me to send him a few photo of the leaky pipes and the main primary water shut off valve.  He gave me a very reasonable quote compared to two other plumbers so I took a chance on Matt.  Matt and his assistant Alex were great.  They fixed a leaking pipe and installed the water pressure regulator in a little over an hour.   As I watched them work they were professional and very efficient.  They were organized and knew exactly what they were doing.  I was impressed.  I recommend Matt and he will be the first person I call when I have a plumbing issue.

I HIGHLY recommend this company. I am a Resident Manager in Pualei Circle and worked directly with Chris on several occasions over the course of a week dealing with 2 separate units. He is very professional, timely, reliable, honest and a pleasure to work with. I will use him and refer him from now on at every opportunity. His apprentice, Danny, was very polite and professional as well. I also manage 2 other properties and feel very comfortable/relieved knowing I can count on him!

I recently learned about the $40 rebated for installing a rain collection barrel in my yard. It's connected to my downspout, and even though it's not supposed to rain all that much here, with just four downspouts for the whole house, I had witnessed some serious runoff.  I chose to get my barrel from The Urban Farmer Store because they offered a complete installation kit as part of the purchase. The directions and the kit were very easy to understand, but we ran into one snag--I have round downspouts, and the kit is set up for people with square/rectangular downspouts. Yeah...come to think of it, who has round ones?? Me. Anyway, I took a trip back to the store, and they couldn't have been nicer about helping me get a round downspout diverter.

Installation was quite easy. If you have the right tools, and know-how, I would say it's a 15-minute job. I had the right tools and very little know-how, so it took me around 30 to 45 minutes. There was a storm coming (the one that also brought hail to many areas) that night and I got the job done. The barrel was 100% full by morning.

Ok but I digress. The Urban Farmer Store folks are really super nice. We went there three times--first to just scope out the selection. Second, we inadvertently went to buy our rain barrel right when they were closing, but had no idea. We took a little stroll around the store on our third trip back to get the right part. They TONS of knee pad/kneeling pads, a good selection of garden saws, and a lot of other stuff for installing sprinklers, etc. Things I know nothing about, but they know their stuff. They even gave me the forms for the rebate! There's easy parking, and if you live in town, the place is conveniently located in Mapunapuna.

I had an issue with my sink drain backing up due to improper use of my garbage disposal. Arvin answered my call and quickly got all my information put into the system and scheduled service for the same day. The technician, Manny, was friendly, helpful, and explained what he was doing during the entire process. Manny was able to resolve the issue in my P trap quickly and showed me how to try and unclog garbage disposal drains if they back up in the future. He found some other problems related to the backup that wasn't my fault and put them into the report and gave excellent advice. Hopefully, I won't need to call a plumber again, but if I do, Pipe Masters is at the top of my list. Thank you for such excellent and amazing service!

Plumbers are expensive in Honolulu, but Pipe Masters is worth every penny

Neil at Shaka Plumbing was great! Really good communication - he even gave me a courtesy call right before our appointment to let us know he was down the street and would be arriving shortly. Very prompt, professional, personable, and was able to fix the problem within the timeline and estimate given over the phone. Like most people, I'm always weary about what kind of professional quality you get when you meet a tradesman for the first time, but I'm glad I made the call to Neil.  I will shamelessly endorse this guy.

Great person to work with. Did all coordination and estimates through Yelp since I am overseas and he was also the only person on Yelp to reply to me. Repaired my damaged dry wall to a new look. Would work with him again.

The foreman was very nice and understanding regarding safely going to eat breakfast near the job site and crane .  It was fascinating to watch   their crew work.  I don't live where they worked but park there.   Wanted to commend them on a dangerous job well done.

Called these guys for job and they came in quick and easy will recommend to anybody call them at anytime for your plumbing needs

Plumber: Hi
Me: Hi, my toilet and bathtub is clogged. I need a plumber asap.

Plumber: Ok... where you at?
Me: I'm on Date street.

Plumber: Where?
Me: Date street.
(Pause)
Me: So are you available or is your schedule full?

Plumber: I'm actually off island. If this is an emergency you should call (mumbling)
Me: Hello? (no answer)

So, to sum it up, this guy was very unprofessional on the phone. And is it so hard to say Where do you live instead of Where you at? I don't know, when he said that I immediately felt like I had the wrong guy. Totally left me with this bad impression on him. Will NOT recommend at all!

My 62 yo pipes in my residential home of 3 beds 2 bath were deteriorating throughout the house with fractures , holes, and excessive scaling.  I needed over 100feet of Nu flow lining.  Initially another company did video and gave me an over the top estimate, after, I asked for senior kamaaina discount, they came down some, but still too high.  Nu flow reviewed the video and gave me a price I thought was fair.  The crew;  Justin, Ethan, Wilson, Lomtal, did an excellent job, worked very hard, kept me in the loop, on time, respectful, and professional.  I will gladly referred Nu Flow South Pacific to family and friends.
aloha,
R.Genji Smith

My water heater went out so we ended up getting a new one from Lowes (best price).  They offer Lowe's installation which of course they contract out.  In order for them to schedule the installation though, they need to have a detail to be scheduled and paid for.  The detail is when the contractor comes out and looks at everything to see if they will need any additional valves or supplies to get the job done.

Vince contacted me the next day after the detail was ordered and told me he could make it out to my house that morning.  My aunt was there so he checked everything out and spoke with me over the phone and told me that I would of course need extra stuff because the previous installation was done wrong.  I kind of knew that so I wasn't too surprised.  After he left my house he went straight to Lowes so that he could order all the extra things he needed and give them the ok to for me to purchase my water heater and install.  He told me that he could even get me in the next morning.  Sweet.

I paid for the heater ($450 down from $500, qualified for military discount) and the install which cost about the price of a heater at almost $500, even before the discount.  They called me the next morning and told me that they would be in between 11 and 2.  I was not home for the install but my husband was.  I guess for the most part everything went ok.  My husband said they needed to put in a new gas line so the contractor had to leave and get the new piping for $45.  Plus the extra labor cost of $60.  Then they told me it would be an additional $25 for haul away but the Lowe's guy told me it was included in the price of the install... a miscommunication on Lowe's part.

So in the end, I paid $450 the heater itself and over $600 for the install and extra parts of my gas water heater... isn't that just how it is.  Pays to be a specialist like a plumber...  The guy that came out, Vince, seemed friendly and knowledgeable.  The quality of his work seems top notch and clean.

Good quality work but in the future, I probably wouldn't use them for my plumbing needs just because they are a Kaneohe business, doesn't seem logical.  But for those looking for a local Windward plumber, I would recommend.  They seem a little pricey, but I liked their work!

Scary. Just about to take their proposal, they think we're going to take it, and then, when we call, we can't get a hold of them. Interesting.
They are the same company as Hawaii Drain pros. Did they change your name because of a bad reputation?
They got a one star rating on BBB and even had problems documented at RICO

Got a decent quote from Jay.  Said he could be out between 7:30-8:00pm.  Great!  Asked for pics of my pipes, which I sent, then never heard from him again.  No, I can't make it tonight.  No Can I reschedule?  Just silence.  I even tried calling and he wouldn't answer the phone.  I could've spent that time finding a more reliable plumber.

Maile, who was the customer service person for K and R was possibly the most lazy, difficult to deal with, bad attitude moron that I had the displeasure of dealing with. I worked for Sears and K and R plumbing were responsible for the installation of our plumbing required appliances. They gave us so much problems it was crazy. You could count on a K and R related problem almost daily. At least they were consistent in that regard. We lost jobs and income because of K and R plumbing. And do you think they offered an apology when they screwed the job up? No way. They had a don't give a @#%^& attitude through and through. From the owner, who acted like we were a big irritation (when we were sending them jobs and income) to Maile. What a joke this company was. Absolutely no class.