Best Businesses in Hawaii

I don't know whether Easter Monday was a bad day for these guys or whether they took the day off, but I called once at 3:15pm and again at 4:45pm and left messages on their Aiea phone number and their main phone number. I never did get a reply.

Matt has done some work for me 2021 and he is very flexible and easy to work with. He came with his father to fix leak in our kitchen sink, toilet running water and also came to help with outside hose in our backyard. I highly recommend him as he does a very good job and is so pleasant to work with.  He texts me or calls me to let me know what's up and communicates effectively so I know what needs to be done and costs involved.  He will usually pick up a something for me if he needs to to fix what he needs to. He was recommended by another friend to me and I wll  keep his contact in my cell to use for future.

We had a bad experience with company
They were referred to us thru American Home Shield
Warranty to fix a dripping bathroom faucet
Tech came out and saw dripping faucet and said not covered by home warranty policy
He wanted to charge us $450 to fix
Now this company wants to charge us $75 for a service
Visit when they did nothing and wanted to rip us off to fix the faucet

Terrible customer service and extremely high
Prices  I will never use this business again

The only Plumbing/Irrigation Supply business that opens on weekends. As fate happens only on the most inconvenient times (weekends). Checked out several places, but only Urban Farmer was open with the right parts to fix my irrigation system. Called and spoke with Steve who verified that they had the parts needed in stock.  Great place for your irrigation needs. They have interesting gardening tools. Like a Weeder that they named Crack Weedeater. It's a thin metal blade that has teeth angled up so when you insert it next to the weed the teeth grab the roots and pulls the whole weed out.  Pretty neat stuff. Check them out for your irrigation and gardening needs.

Izaiah arrived on time, let me know up front what needed to be done and the cost. He was very professional and efficient with work he did.  I would definitely use them in the future.

We called regarding a problem with the clean out backing up the plumbing inside the house. It was late in the afternoon and we were told they wouldn't be able to fit us in that day. Because it was an emergency situation, I was trying to find a plumber that could make a service call that afternoon or evening. They called back and said they could fit us in and even arrived sooner than the time given. They took care of the problem with great customer service in a timely manner. I would definitely give them a call if we ever need a plumber again and would recommend them to others.

Call right back. Visited construction site within two hours. A quote is on the way.very personable representative for company.

The foreman was very nice and understanding regarding safely going to eat breakfast near the job site and crane .  It was fascinating to watch   their crew work.  I don't live where they worked but park there.   Wanted to commend them on a dangerous job well done.

Has anyone else been harassed and offended by Imua Plumbing drivers? We were doing 10+ over the speed limit on Kam highway with this guys tires screeching in our trunk when the car in front of us slowed down... them this AHole passes us (still going over the speed limit) over a DOUBLE yellow. Maybe don't call them unless you someone cracked out coming to tear your job up. Drug are bad... mmmmkay?

Plumber: Hi
Me: Hi, my toilet and bathtub is clogged. I need a plumber asap.

Plumber: Ok... where you at?
Me: I'm on Date street.

Plumber: Where?
Me: Date street.
(Pause)
Me: So are you available or is your schedule full?

Plumber: I'm actually off island. If this is an emergency you should call (mumbling)
Me: Hello? (no answer)

So, to sum it up, this guy was very unprofessional on the phone. And is it so hard to say Where do you live instead of Where you at? I don't know, when he said that I immediately felt like I had the wrong guy. Totally left me with this bad impression on him. Will NOT recommend at all!

My 62 yo pipes in my residential home of 3 beds 2 bath were deteriorating throughout the house with fractures , holes, and excessive scaling.  I needed over 100feet of Nu flow lining.  Initially another company did video and gave me an over the top estimate, after, I asked for senior kamaaina discount, they came down some, but still too high.  Nu flow reviewed the video and gave me a price I thought was fair.  The crew;  Justin, Ethan, Wilson, Lomtal, did an excellent job, worked very hard, kept me in the loop, on time, respectful, and professional.  I will gladly referred Nu Flow South Pacific to family and friends.
aloha,
R.Genji Smith

I got an estimate and thought Duke would be able to help me, but got no response after leaving a message saying I wanted to set up the job. I don't recommend this guy.

Scary. Just about to take their proposal, they think we're going to take it, and then, when we call, we can't get a hold of them. Interesting.
They are the same company as Hawaii Drain pros. Did they change your name because of a bad reputation?
They got a one star rating on BBB and even had problems documented at RICO

Got a decent quote from Jay.  Said he could be out between 7:30-8:00pm.  Great!  Asked for pics of my pipes, which I sent, then never heard from him again.  No, I can't make it tonight.  No Can I reschedule?  Just silence.  I even tried calling and he wouldn't answer the phone.  I could've spent that time finding a more reliable plumber.

FUCKED up SERVICE! So I called the company because they were supposed to come at 2:30, but they didn't. The bitch who answered the phone said that they didn't come to my house because I didn't answer their phone call. According to that bitch, I had to answer that call because they needed to find out whether if I would be at home around 2:30. The funny thing is I never got their call and I CLEARLY told them a few days ago that I would be home around 2:30! I waited 5 whole days for this day that my toilet would be fixed, but they never came! The BITCH who is answering the calls has a fucking attitude and same with the OWNER. The owner gives ZERO FUCKS about the customer's problems so the company deserves ZERO stars! I DO NOT RECOMMEND THIS COMPANY!