Reimi D.

2/19/2014

So our pipes are old, probably broken. Our main line clogs up...let's see at this rate...about once every 6-7 months. Why are we still here? It's Hawaii, man. Finding a new place is not the easiest or cheapest. Our landlord insists it's our fault (why would we purposely eff with the plumbing? We're not 3-year olds).

Anyway, for every single problem we've had, we went with Fast Rooter and have received the most exceptional service.

I called about 630 this morning and they answered. Points right there. Then they said they'd have someone over between 9-11 am--another huge plus as I was afraid they were going to say something like later this evening or tomorrow--and seeing how we just got back from the gym, use of the shower and toilet sooner than later would be great. Oh, did I mention we couldn't use our kitchen sink either--the water would back out from under our second bathroom's toilet!

Imagine my surprise when the plumber called at 8 am saying he could be right over!! I was so grateful because that meant our whole day wasn't going down the toilet (sorry, I had to--I know, bad pun). He came out here, ran an industrial snake through our outside pipe entrance and was done in about 30 min!

The total with tax was $188 which, to me is a really good deal for a plumber, especially in Hawaii. Each time they come out they recommend running a camera through the pipes but my landlord keeps saying we have to pay for it. It's $270 for the camera, which is, again, not bad but until my landlord pays for it, it's not happening I guess.

I highly recommend these guys. They are nice, courteous, ON TIME, and affordable! Thanks Fast Rooter!

Maka P.

12/15/2018

I used Fast Rooter 3 times already. I am hesitant to post since they may get too busy when I need them, but they do a good job at a fair price. Matt, Jay, Joey, and Jr do good work. I hope I don't have plumbing problems, but I if do, I will call Fast Rooter again.

Linda L.

8/20/2020

My building management recommended Fast Rooter Plumbing when I had some plumbing needs. I found them to be exceptionally responsive and able to work with my schedule - instead of the other way around. They came out on a Sunday for no extra charge (this may be due to the tech's own schedule rather than a given!), were professional, courteous, and explained everything to me. I am delighted with their service.

Beware - they will call before coming on that day - even if you have arranged an arrival window. If you miss that call - they will go on to their next service. I obviously missed that call, but when I contacted them to get their expected arrival time (I had thought they were just late), they gave me a new expected arrival time and worked with my schedule.

I highly recommend this business and will definitely use them again if I need a plumber.

Ruff R.

3/24/2016

Called the Manoa office after being referred by another plumber. These guys were professional, courteous, respectful, skillful, and reasonably priced service. Would highly recommend their service to anyone!!

Matt S.

7/25/2017

Only have a problem with the dispatcher and the over pricing. He was completely out of control and very unprofessional when I suggested his price was a rip off. Practice your pidgin and he might not treat you like a POS. Once you get past the ignorant haole hater and are willing to spend time negotiating prices they're great.

The finance guy is super cool and worked with me to getting the price back to fair.

I was very happy with the work Matt did another good guy. Thought all was good. But I called today to give them another job and the hater thought I wasn't worthy of his time and rejected my hire.

Damn shame. I used Bobby with Pacific Drain Service. Fast, quick and fair. (808) 216-1846

Jay F.

4/15/2014

I really want to keep it to myself, in case I need their service in ASAP !!!

Kitchen sink backed up last night, and try to unclog it myself with snake but didn't work.
I call Mike at 3:00PM the day after. He told me he can send someone in next hour or so.

The guy arrive in time, and do his job, worked about an hour, and charged me ONLY $95 dollars!!

I was expected to pay more, like close to $150 - 200 range.

I HIGHLY RECOMMEND Fast Rooter Plumbing, because as their name said, they are FAST !!!

I do not give out FIVE STARS easily, but they earn more than 5 STARS !!

Jack K.

5/19/2020

After months of communications with Junior and Mike, there's still no appointment set for someone to look that the leaks. Very unprofessional and unreliable- each time I spoke on the phone with Junior, he promised to send a follow up text to set up an appointment. This said text never comes through. When I follow up, there is no answer! It's been months with the same cycle and no progress - leak has become worsen. I'd never recommend these guys to anyone. Bad overall experience!

Cheryl G.

4/30/2016

I normally don't write Yelp reviews, but I thought it would be a disservice to this company if I did not take the time to say something.
After many days of listening to my toilet running, I decided to call Fast Rooter Plumbing this morning (8:00am), to my surprise, I had an actual person answer the phone! Who by the way, was very pleasant and professional. Junior immediately dispatched Jay out to my home, and within the hour he was here ( thought I had to wait for an appointment being that it was on the weekend)!! Jay assessed the situation and explained exactly what he was going to do and how much it would cost. He was very efficient and was able to finish in less than an hour! Boy, when they say Fast Rooter Plumbing ..... They live up to that name!!! I highly recommend using this company! I am a very satisfied customer! This will be my go to plumber forever!!!!

C. Gabriel

Abby M.

01/09/2015 12:00:00 SA

Mike, the plumber who came to my house to fix my shower valve was very pleasant and professional. The company was able to send him within an hour of me asking for service. I highly recommend Fast Rooter Plumbing.

Janet D.

08/05/2017 12:00:00 SA

This company is the best and fastest service!! In the middle of preparing dinner today (Sat.), I tried to grind up a bunch of lettuce which clogged my garbage disposal. Junior arranged to have the plumbers come after they finished their prior job and in less than 1 and 1/2 hours from initial clog to unclogging, they were in and out and we are very satisfied with the service. This is the best service ever and really reasonable charge. Mahalo:)

jon f.

2/18/2018

Had plumbing issues at my house. Matt and Junior took care of it with professionalism. I am going to ask them to do more work in the future.

Paul M.

7/23/2016

Another call from Fast Rooter on July 18, 2016- only company within 3 that could respond within the same day of calling. Matt did a great job - gave oral estimate before starting which was reasonable and completed clearing unknown plug in main down 30 feet, pulling toilet and re-installing - all lines cleared within 3 hours.

Vance O.

2/25/2019

I needed a pumber to unclog a bathroom drain. After I pushed a snake down twice, still clooged.

I went down the list of plumbers.
Jr. answered and gave me the time frame and a quote.
Matt called me before coming to let me know when he would arrive.
Then showed up at the time he said he would. I told him what I had already done with no success.

Matt proceeded to run the snake through. Sink was draining in 20 minutes!

Matt was also careful about not making a mess and wiping up the water when he left.

Matt then gave me the invoice for the lower price quoted!

I will definated use Fast Rooter again!

Timely, great price and fast.

Wallace S.

12/31/2020

Called them to set up an appointment. Gentleman said he would call me back in 15 minutes. Waited all day yesterday without any return calls. Guess he doesn't want my business. Would have appreciated a courtesy call.

Brian K.

1/14/2016

Although it seems that my review doesn't matter (Due to their current 5 star standing) I would like to pile on the compliments.

I worked with Junior over the phone to schedule a plumber for a water shutdown with a very uncertain water startup time. Junior informed me that due to they charge an hourly rate of $95/hr and that they would be required to wait until the water was started up to ensure there was no leaking from their repairs to my unit. Junior worked with me to ensure that his plumbers time was optimized, and he gave me a very accurate expectation for how long the work would require.

All of this planning, along with seamless execution by the plumber (I believe his name was Matt) resulted in what I would consider a very reasonable price for 2 hours of work, and a significant number of items being addressed.

For my fellow yelpers: I have 5 Angle Valves Replaced, a P-Trap Installed, and my Shower Drain repaired / snaked, along with a valve behind my shower repaired, all for just under $600. I was honestly expecting to pay $800+ for these repairs, so needless to say I was happy with the end result.

Most importantly work quality - So far everything appears to be working great, and during the entire time in my studio, Matt was working diligently.

I will be calling fast rooter again for my plumbing needs!

Cheers

Kevin ..

7/26/2019

Perhaps the most professional, nice and efficient plumbing company I have ever worked with. I recommend them to all my friends and family. Had an issue with my apartment's plumbing, my apartment is at the bottom of the stack of apartments above me. I had washer water backing up into my apartment. Matt came by on time after calling to confirm in the morning. Ran a check on my backup valve and diagnosed that my apartment's hardware was working correctly, but that the building's line was clogged and had to be cleaned. Super nice guy. Explained everything and answered all my questions. If you need a great plumber, get in touch with these guys.

Lace M.

7/29/2014

Problem: Drain to shower and Laundry sink backed up- slow draining- no bueno.

Solution: Called FRP at 6:30pm, I was expecting an answering machine- I got an actual person (YAY) set me up with an appointment for the very next day first thing in the morning, 8 am. As a working Mom- a house with a clogged drain- ain't nobody got time for that.

I got a call at 7:30 am letting me know the plumber would be there at 8 am. Exactly at 8 am, the plumber was there- 20 minutes later my drains are cleared and I am on my way.

FRP valued my time and was was completely professional. Price was great, they were efficient, polite and punctual. I recommend them and I will use their services again if needed.

Carl D.

02/03/2017 12:00:00 SA

Called one day & service appointment was on time next day with a heads up call before arriving. Work & clean-up was completed professionally. I will use again in the future & will recommend to anyone needing plumbing work.

Mark G.

07/02/2021 12:00:00 SA

We had a water leak and the plumber came very quickly, especially considering the 20 mile drive. He assessed the problem said he would be back the next day with the part. He showed up exactly on time and replaced the valve quickly. He was very pleasant and professional.

Cyrus N.

1/19/2016

They came as was told on the phone. Took them 2 1/2 hours to find and repair leak of the upstairs bathroom. Seemed friendly and competent. Charged us $338 for parts and labor. Fee $95 an hour charged us 3 hours when my wife timed him for 2 1/2 hours of work. Over charged us , this part was upsetting! Otherwise it was great

Mikala K.

01/07/2018 12:00:00 SA

Needed a plumber on the weekend. Junior said available in 3-5 hours from when I called. I was quoted an upfront cost in the range btwn $190-$270 depending on difficulty of unclogging a main line, which I self diagnosed after reading online articles. Plumber Jay reliably arrived within that window of time. Jay did a thorough investigation and via process of elimination of running multiple faucets, toilets and shower heads he determined the source. Jay realized my diagnosis was incorrect - it wasn't a main line clog. Actually, it only required a small snake but Jay had to call coworker to bring over, which he did within 20 minutes. Thus, after a 20min snake job, pipe was unclogged, peace of mind was restored and Jay graciously charged me $103 total - yep, even lower than I had planned. Jay and Mike - thank you for your professionalism, composure, quiet confidence in your skills, not taking financial advantage of situation and ripping me off and esp your way of making homeowners feel really safe and well taken care of. Enjoyed your local and laid back personality. Mahalo!

Laura P.

03/06/2019 12:00:00 SA

Fast Rooter was referred by my regular plumber and they didn't disappoint! Immediate response, even though I called after hours and was expecting to leave a voice message, but they answered and were able to come out the next morning! Joey was as great as all the other reviews have said: professional, personable, knowledgeable and efficient! Very reasonable pricing too! If I could give more stars I would! Saving this contact and telling all my friends!

Antonio Tile Llc. N.

04/12/2017 12:00:00 SA

Great service, came the same day, Matt and his helper had great attitude, will call them again! Mahalo

Leslee S.

9/21/2013

Excellent Service
I called because my shower faucet wasn't working and because I didn't know the brand of my shower faucet, I was asked to send a picture, and in 2 hours someone was in my home fixing the problem. I'm grateful for yelp's reviews in helping me find this company. I can't believe how fast my shower faucet was fixed and the price to fix it. I will definitely use Fast Rooter Plumbing, LLC again.

Justin K.

10/30/2019

Got an invoice today to find out they charge $300 per hour for labor, no materials were required for the repair they provided, only tools. I live in Honolulu town so it's not like it took the one person an hour to get to the North Shore or out to Waianae. Over the phone, we scheduled a time later in the week where the plumber could come by between jobs, so there is no same-day rush or inconvenience factor built into the price. I will 100% be getting quotes from other companies to find a fair rate in the future.

Lorna O.

6/19/2020

They responded immediately! Very helpful in explaining the leak problem I had. Also, assisted me with communicating with the manufacturer so that I could get the part sent to me free of charge! I would call them again!

Tammy C.

12/13/2014

I'm updating my review because one of the owners took time to call me and apologized for all the inconvenience, also refunded my money. Sorry that I didn't quite get your name, but thanks for caring.

G L.

7/28/2021

The pipe that connects my kitchen sink to the wall started to leak and I thought this would be a huge job that would require parts of the wall be taken apart. When I called Jay at the office, he said one of his guys could make it within a few hours. Mike the plumber contacted me to confirm his arrival and he was right on time.

Mike assessed the situation, acted with certainty as he crawled under the sink space, and repaired the cracked pipe. He was very good-natured and spoke highly of his company; you could tell that he enjoys his job. A half-hour later, he was done!

Mahalo to Mike for the quick and thorough job!

Toan D.

12/05/2014 12:00:00 SA

My mother's tenant called and said her tioilet was overflowing. I clalled 4 plumbers at 7:45 pm. Junior at Fast Rooter Plumbing was the only one that answered his phone. He had a plumber come by early next morning and the problem was solved for $95. I've had other plumbers charge $150 just to walk in the door. Will definitely call Junior again for my next job.

Dale A.

09/07/2014 12:00:00 SA

I needed a plumber on a sat and many are closed so I used yelp to find one. Fast Rooter came up and were on time, did the repair quickly at a very fair price. I will use them again for sure!

Becky T.

6/28/2017

Fast Rooter is super fast and gets the job done! I called them at 10:30 AM with a blocked drain line. They said they could come out between 12:00 and 2:00. Called me at 11:20 to say they were on the way and were here and working by 12:00 PM! Plumber was super nice, professional and explained everything he was doing and gave me tips to hopefully prevent problems in the future. I will definitely call them again with any plumbing emergencies. Rate seemed reasonable. Well worth it to get my plumbing working again in a very short amount of time.

James M.

07/12/2012 12:00:00 SA

Got a clog in the kitchen sink and tried to clear it with the civilian snake with absolutely no luck. Got completely flaked on by Matt at Low Cost Drain Plumbing (had great reviews here). Not even a phone call. In panic mode, we called Fast Rooter Plumbing out of the phone book (yes we still own one!). Mike was friendly on the phone, straight out told us he was hungry as he worked through lunch so he would grab a bite to eat, then be at our home within the hour. He arrived early and proceeded to fix the clog in our drain using an industrial looking drain snake. Pulled out some rubber like material (kids stuffing balloons down the drain???). About 40 minutes in and drain worked like a charm.

Extremely professional, friendly, on time, VERY reasonable price (especially compared to the quote we got from the flaker), took off his shoes to come into the house, cleaned all the nastiness that came out of the sink, and solved the problem with no issue whatsoever. I think we found our plumber. Thanks Mike and Fast Rooter Plumbing!!!

Rei M.

6/30/2014

I did not hire Fast Rooter.... Here's why.

I was so devastated to lose an earring down the bathtub drain (my boyfriend had just bought it for me days ago). I went crazy trying to fish it out with a magnet on a string, which didn't work... (Rather than explain, try looking up how a bathtub drain is set up and you will see why this would prove difficult.)

I got to researching online and found that there is almost always a p-trap which is a u-shaped bend of either metal or pvc pipe to trap items like this.

I didn't know for a fact whether the water had run for too long and the earring passed the p-trap or not, but I had to do what I could.

I called fast rooter to see if they could somehow fish my earring out somehow. Instead of charging me 330 dollars (I won't say who, but the previous plumber I called quoted me this price JUST to TRY...) the kind man at the end of the phone explained thoroughly what they would do. It was a pretty simple process for someone who is fairly handy and i thanked him a bunch before hanging up.

It worked~! It was a miracle.

The people here seem honest and helpful, not greedy. I didn't catch your name, but thank you for making my day! Mahalo from the bottom of my heart! If I ever need a plumber or if someone asks, I will refer them to you :)

It's so nice to know there are good, kind people in the world. Now I will just have to pay it forward.

Mike K.

10/21/2015

Fast, reliable and reasonably priced! Called around 2:30pm for a clogged sink and the plumber came around 4:15pm the same day! Great service!

Paul K.

06/01/2018 12:00:00 SA

Called and immediately spoke with someone. They were on-site within a couple of hours even though the call was later in the day and they had many jobs already lined up. They were fast, professional, and affordable. I would definitely use them again should i have plumbing problems.

Duane U.

06/12/2021 12:00:00 SA

Very awesome service ! Friendly and reliable . I will surely use them again . I would recommend them to my friends

Udawn P.

02/01/2016 12:00:00 SA

Called fast rooter on a Saturday and scheduled an appointment for the following Monday. Was given a 2 hour time window and told I would be called 30 minutes before the workers were to arrive. No workers arrived and I did not receive a courtesy call. This company's lack of professionalism inconvenienced both me and my tenant and prolonged an already crappy situation.

K L.

10/08/2016 12:00:00 SA

Fast Rooter Plumbing was professional. The tech arrived promptly and even gave me a courtesy call prior to his arrival as I had requested. He cleared the cloggage quickly. The charge was reasonable too. I would recommend their services.

Kelli L.

05/09/2014 12:00:00 SA

Fast and really friendly guys!

However, the guy who answered my call was not very professional. He just answered the phone hello and I had to ask if this was true fast rooter plumbing service.

I called around 10 am for someone to come and fix my bathroom sink that was leaking. The guy told me someone could come help me in the next few hours. By 10:50, two guys were here. They replaced my hot and cold sink supply lines. And also cleared my dishwasher drain since they were here anyways.

They charge $90 an hour. And accept cash check and credit cards. I would definitely recommend their service if you're in need of some help!

F S.

10/25/2018

Called them at 830am, the dispatcher was kind and pinpointed my problem of a clogged bath drain. The plumber Jay gave me a call to confirm appointment, and was at my place within 1hr. He snaked the biggest clog from my drain in minutes. Checked and cleaned the area afterwards. Very good service and competitive prices. I would highly recommend this company! Thank you.

Miss Z.

3/18/2018

Called for a quote and got a sassy, immature, and lazy response when I warned him about the low crawl space. He abruptly hung up on me.
If they don't like the nature of their job ... perhaps he should've done better in school, then he wouldnt have a shitty plumber career! Pun intended!

Vivian S.

4/21/2017

Thank you for such fast , prompt service both times and most of all not ripping me off!!! Call this company if you need plumbing service , you will not regret it. 10 out of 10 for sure !

karin t.

3/22/2016

Have used Fast Rooter on many occasions and have been very happy on each occasion. From leaky faucets, toilet repairs, to emergency calls, they do it all and usually very prompt on their turnaround times. They give you a 3 hour window and a call before they head out and have been very prompt in resolving the problems. They are very reasonable and honest. They have exceeded our expectations, and will definitely choose them again for our plumbing issues.

Liam M.

11/13/2018

Had a scheduled appointment with Roto Rooter to change out a kitchen faucet for 10am to 2pm. I called at 2:00 they told me they were running late and could not give me a time when they would be there. Called Fast Rooter, Jay was in the area and came over in 15 minutes. Changed out the fixture- no BS and the charge was very reasonable.
Highly recommend this company

Staci L.

1/19/2020

These guys are life savers. They helped us 2 years ago with a clogged line which was backing up our toilets and tubs. We had the same nightmare on Saturday morning. They arrived within 2 hours, snaked the lines and cleared the clog. The price was very reasonable from what others have said. We hope this never happens again, but I would definitely call them again. Thank you, Joey!

Kanoe H.

11/14/2018

Matt at Fast Rooter Plumbing did such an exceptional job! He arrived on time, assessed our water leak situation quickly, and addressed it along with a few other minor plumbing to do's. He patiently explained the cause behind each issue. He's a pro and we will definitely use this company again.

Kevin M.

6/28/2018

Will definitely use Fast Rooter Plumbing for my drainage problems! Quick response and repair as promised. Joey our plumber was very knowledgeable and gave us a few pointers on clogged drains with our shower. Very affordable and fair price. Making an appointment was easy and kept their appointment as promised. Mahalo

Al T.

08/07/2021 12:00:00 SA

We had out water heater leak and have functional issues. We called Fast Rooter who discussed the issue with me, costs and what to expect. Also, my water heater was still under warranty. Fast Rooter assigned Maxx, who was great. He arrived and drained the heater, disconnected it and took it to the warranty company to exchange it for me after I set up the pickup. Max returned to my place and was very timely. He installed the new water heater and pan and discussed best practices for making it last. Overall, great experience and I will definitely use this company in the future for all my plumbing needs. Thanks, Maxx!

J C.

9/30/2015

Called this company about a slow drain and the guy quoted me an estimated price for what I described to him over the phone. I got another call within 10-15 minutes and it was the plumber coming in the next 30 mins. He was prompt, came in, assessed the problem, got his tools, and went to work. He was friendly and knowledgable about plumbing, and in the end very reasonably priced. I will definitely use them if I have a plumbing problem again!

Leonard L.

8/16/2018

My bathroom had water on the floor and I needed help ASAP. I used Yelp to contact 3 plumbers with the fastest listed response times.

The first one replied in a matter of minutes but said they needed authorization from my landlord to even come out to assess the job. They weren't even talking about actual repair work, mind you, they wanted authorization from my landlord to step on to the property to take a look. My landlord wasn't immediately available so that took them out of the running.

The second and third companies took over 7 hours to reply, one of the companies only replied when I sent them another message. The last one told me that they couldn't get to me until next week but they would refer me to another company. Strikes 2 and 3.

My father-in-law recommended Fast Rooter, raving about the service he recently received from them. I called and they had a plumber at my house in 3 hours. They quickly assessed the problems and fixed them all for a very reasonable price. I have nothing but praise for this company and will not hesitate to use them again and recommend them to others!

Ryan B.

06/08/2015 12:00:00 SA

Had a leaky faucet. Called them Saturday at 12:30. Someone arrived by 2pm. Installed a faucet that I bought. Solved my problem.

7 days later the faucet that I purchased broke and so I had new issues. Turns out a plastic part in the new faucet was not up to the task.

I called them at 7:30am this morning. Someone arrived by 9:30am. They fixed the problem, replaced the broken plastic part with their own metal parts and didn't charge me anything.

This is how you get a repeat customer.

Excellent work guys. I will be using you as long as you deliver this sort of service and will recommend you to my friends and neighbors.

Mahalo!

Susanna H.

03/11/2017 12:00:00 SA

I love their fast response since I called them twice in less than 2 weeks. They came in less than 20 mins after the call on Saturday. They were professional and clean up after the service.

I paid over 200 dollars and was told not to use the disposal plus no more food in drain. In other words, they asked me to forget the practice for the past 10 years in this house.

By the way, they told me they cleaned my pipe pretty good and would last for a while after the first clean up.

Rick L.

9/21/2013

I came home from the gym and couldn't wait to jump in the shower only to find it filled with stinky water with all sort of gross stuff floating around in my tub.

I tried DIY by using Drano, the old baking soda and vinegar trick, plunging and even snaking the pipe with no luck. Then I jumped on the iPad and searched for a plumber and of course no one is answering their phones on a Saturday at 4:00PM. I read a bunch of reviews and there seems to be a not so positive attitude toward plumbers due to their plumber's crack or the expensive bill you know you're going to receive. I found Fast Rooter Plumbing and someone actually answer the phone. I told them I realized it's almost 5PM and you guys will probably come out on Sunday and in my head thinking they're charge me the over the top Sunday rates. Nope! Mike said he'll have his staff call me back in 2 minutes. Sure enough, Matt called me right back and said he's on his way. He's on his way?! Is this a dream? Are you kidding me?!

Matt was absolutely professional, took off his shoes and went to work right away. He wind up having to use a kinetic ram which uses about 4700 feet per second of shock wave to push whatever is clogging your pipes. He told me the snake or Drano are useless in condos since we share pipes with our neighbor's units. He places my super white towels and bathroom rug to another room so they wouldn't get dirty too! Wow, how nice was that?! When he was all done, he even offered to clean the tub. He's was done in less than 1/2 hour and charged $141.36. That's dirt cheap compare to what I've read on Yelp about what other plumbers were charging.

Matt even wind up helping me tighten up my kitchen's faucet for no charge. It would have cost me time to run to Home Depot and rent this odd looking tool and crawl underneath the kitchen sink to fix my shifting faucet.

If you need a plumber for your condo, especially if you know your pipes are shared with your neighbor's unit you have to contact Fast Rooter Plumbing! They're located in Kaimuki however they came into town to help me.
I absolutely urge you to call them first.

Thank you Fast Rooter Plumbing! You saved the day!

Trina O.

05/12/2017 12:00:00 SA

Joey was fantastic! He was so helpful, came over quickly, was so kind, and identified our problem swiftly! We absolutely recommend Fast Rooter!

Corinne L.

09/11/2015 12:00:00 SA

Very friendly & professional. They did a job at my workplace and it was quick & affordable. The good result had me call them again for my elderly mom's sink. Again, very professional & responsive. Would definitely recommend to anyone.

At work we used to use another company that charged much more and started to not show up even when we had an appointment. So glad we found these guys.

teri m.

01/02/2015 12:00:00 SA

I called this morning and spoke with Junior, very nice and professional..we had a backed up kitchen sink..he could send someone out between 10am-2pm...at 10;15, Jay called to let me know he was on the way which I really appreciated.. gave me a quote which I felt was fair... He was very professional and tidy..had to spend more time than I thought but did not raise the price which I appreciated since he was here for over 2 hours... Thank you for your honesty and restoring my faith in Yelp..

Patrick K.

3/16/2015

Great response, great service. We got a disposal from Amazon and had put off having it put in. I had some time off this week and called Fast Rooter based on Yelp reviews. Junior answered and had his son Jay come out that afternoon. He installed the disposal, gave his opinion on some shower stems. and fixed and a small issue with a toilet. All in all competent, fast, service with a 30 day warranty.

Kate B.

11/20/2015

Fast Rooters were excellent! Super happy with the time it took from when I called to when they came out to fix my plumbing. I would definitely recommend them. They were quick, fairly priced, and pleasant to work with. I will call them again if I have any other issues! So hard to find good contractors on the island and I feel I've found my new go-to for plumbing!

Cheryl N.

4/26/2019

Called in the morning because toilets were backed up and the main line outside the house was probably plugged up. They answered the call immediately and said someone would be out to my home in 1-2 hours. Got a call 45 minutes later from Joey stating he was on his way. He checked the lines outside and the blockage had cleared on it's own. He ran the faucets and checked the toilets inside to make sure it was cleared. Would definitely recommend this company in a plumbing emergency. Excellent response time and customer service!

Laurie M.

09/12/2015 12:00:00 SA

It's sad when you have to give a less than stellar rating on Yelp when part of the work was completed and done satisfactorily. I contracted Fast Rooter Plumbing to hook up an ice maker (was done properly), the sink which included the facet and disposal (was done properly) and installation of a dishwasher (not done).

The dishwasher was missing the clips so the installation couldn't be completed that day. I told them I'd get the clips later that day and if they would come back and install; they said yes. However, after 3 attempts of trying to contact them, leaving very detailed messages, no one called me back.

The subsequent plumber that I hired to install my dishwasher said it was one of the hardest installs he's ever done. I now believe that they didn't want the hassle of coming back to finish up the job.

It's a business' choice to take or not a take on a job, but on a customer service level, it is entirely rude and unprofessional to not give the customer a courtesy call back to say they are not interested in finishing up the job or even lie and say they are booked up...something. I wasted a week waiting for them to return my call.

steve c.

02/05/2019 12:00:00 SA

Fast and reliable service at an affordable price. Jay came out same day and fixed the issue promptly. Thanks and will call again.

Joseph S.

3/25/2017

Very pleased with the service and quality of work. It only took Joey an hour to change out the piping underneath the kitchen sink. Would definitely recommend them and call them again in the future. Thanks guys.

Ranz M.

9/14/2015

Guys said they would come between 2 & 4 pm, came at 1:00pm!!! Very cool and respectable guys, went right to work and was done in no time. Gave helpful advice should the plumbing act up again. This IS my go to plumbers from now on!!! Awesome job to the guys from FAST ROOTER PLUMBING!!!!!

Gail M.

11/28/2022

My main drain line backed up into my yard today and the owner dispatched Joey first thing. Joey was very informative and cleared the line. Very, very reasonably priced. My husband was very happy with the level of urgency and great price.

Highly recommend this company and this plumber!

Marion I.

7/25/2017

I have used this company five times in the past year and a half. They are always prompt and professional and reasonably priced. Thank you to Matt who is always so patient and polite when answering my questions. Joey, Jay, and Mike are the others who have worked on plumbing repairs in my home - leaky toilet, leaky pipe under bathroom sink, kitchen faucet replacement, outdoor faucet valve replacement, and just yesterday water dripping from the bottom of the outside wall of my house. I anticipated major repairs for a burst pipe or something but the water was actually coming from the broken ice maker water tube at the bottom of my fridge. The water was draining from the fridge to the outside wall. Matt was able to figure out the problem right away and capped the copper pipe that is attached to the ice maker. No more leak and a dry wall outside has made me a very happy camper! I have recommended this business to my friends and family.

Richard Y.

06/05/2020 12:00:00 SA

Mike was very prompt and arrived on schedule. Had issues with leaking/broken shutoff valves. He replaced all valves and hoses, fixed the faucet, and shower. He also explained proper maintenance for these valves. Definitely good people and very professional about their work. Thank you.

Brian H.

12/31/2013

Had drain cleaned today. Responded quickly. Excellent price. Less than half what Roto Rooter quoted for the job.

Tim M.

1/22/2018

I was told to contact this company to service a leak in our toilet at the condo where we are renting. It took a couple calls to connect. We agreed on a time range of 11am-1pm two days later. I had to take time out of work and make it up later for this. They never showed, never called. Ever. I had to work late that night to make up for the missed time. I called later and left an unfriendly message. Of course, they never called me back. Haven't heard from them at all. If their customer service is this bad and inconsiderate, I could not trust their work.

William S.

6/13/2018

They have excellent customer service. I called them this morning and they were at my house within two hours. They were able to fix my kitchen sink clog at a very reasonable price. I highly recommend them and will definitely use them again in the future.

Lorrie G.

11/23/2018

I Called this awesome company at 2:30pm and by 3:10 Joey was at my sons apartment. So that's 3 star off the get go.

Dealing with a clogged sink is hectic so don't try unclogging it.
Leave it for these professionals.
The charges are reasonable too, so reasonable i gave him a tip and some goodies. ADD ANOTHER star
(for $ reasonable)

Call them and if you lucky to get Joey you're set. Thank you Joey you are awesome. I use the word awesome because thats exactly how my sons drain is and how i feel!! ADD 1 more star... for JOEY!! 5 star plus rating!!

Diane C.

1/16/2016

I have to say I am now a big fan of Fast Rooter. I called on a late Saturday afternoon for multiple backed up sinks and it looked like it was going to be a big problem. I was hoping to get the situation resolved Monday morning. Instead a plumber called me within 15 minutes of my initial call and was at my house within a half an hour. Job was analyzed and action taken within 30 minutes. Matt did a great job. He was courteous, professional, clearly communicated the steps he would take and got to work in an efficient and timely manner. To say that I was impressed is an understatement. I will be using them in the future for our plumbing needs.

Christine K.

1/19/2022

Mark, the Owner of Fast Rooter is very rude. Every time I ask him he answers me very rudely. We have been their customers for many years.

Lise M.

7/22/2017

Matt came out on a Saturday and took care of the backed up drain in our condo. Very fast and professional.

Steve T.

4/18/2017

I don't know whether Easter Monday was a bad day for these guys or whether they took the day off, but I called once at 3:15pm and again at 4:45pm and left messages on their Aiea phone number and their main phone number. I never did get a reply.

David V.

11/28/2015

6/2015 Professional, punctual, and proficient. I forgot da braddahs name but he was cool. Replaced my garbage disposal for me and snaked my bathtub. $335 for all the service which was fast, only took about an hr. All my drains are happy and working.

11/2015

Shoutout to braddah Mike, fixed my bathtub drain pipe. Water leaked thru the apartment below, Mike came by and inspected the leak and stayed late past his shift. It was a complicated one but Took awhile trying to figure it out but when he thoroughly inspected it, he found the leak. Thank goodness. Two days later, he came by and fixed it quick. Great job Mike. Mahalo.

Hannemann S.

1/17/2019

We don't usually use our hot water, so I thought maybe I missed a window when I turned it on. As it turned out, the heater just wasn't doing its job. A friend recommended Fast Rooter Plumbing. I called with the idea of making an appointment later in the week, but these guys were ready to come out to Makakilo at 6:45 pm. I thanked them, but declined and made the appointment for this morning. A young man named Matt called before he came, was on time, polite, professional, and in and out w/in the hour. We now have hot water whenever we want it and the price tag? $99.00 an hour (labor) plus parts and tax brought us in well under $200.00. Great work! Great attitude! Great price! I highly recommend this company!!

Allen E.

11/14/2018

Matt did an excellent job replacing our shower valve. Spoke with Jay on the phone and within an a couple hours Matt was at our house fixing the shower, tub spout and outside water spout. Price was very reasonable and very honest with their prices. I would highly recommend this company! Mahalo!

Christine B.

1/25/2016

We had a small water leak near our toilet (not an emergency, but definitely something we wanted to fix sooner rather later). Matt answered my call on a Sunday, scheduled an appt immediately for Monday morning, promptly fixed the problem, and presented me with a fair itemized receipt. Very satisfied with the whole experience and will definitely call him again if we need a plumber.

Julana W.

5/20/2015

I called this morning. They were here less than hour later. Great communication. Guy was in and out in 30 minutes! Reasonable pricing. I would definitely use them again!

Andrew C.

12/11/2015 12:00:00 SA

Kitchen sink clogged up in the morning. Called one company and they said no availability until the next day. Found Fast Rooter and saw all the great reviews. They answered the phone right away. Got a call back from Jay saying he would be by in 30 minutes.

Jay showed up early (I think I just got lucky with their schedule). He was professional, nice and fast. Explained what the problem was. Finished up within an hour. Jay had an apprentice with him so I got to listen in on the training. Very fair pricing. Highly recommended.

Glad to have found a go to plumber!

Jon C.

9/13/2020

Called to have a kitchen faucet and valves changed. Have used them once before and had good results.
Mike was able to come on a Sunday and was efficient and professional, wore his mask at all times.
Excellent service and work. Would recommend them anytime and will use them again

Tom R.

08/01/2015 12:00:00 SA

These guys made the installation of two shower racks a breeze - fast, efficient and affordable. They'll be our plumbers of choice in the future thanks Matt and Junior

Waikiki H.

07/11/2022 12:00:00 SA

These guys are super fast and they are very good they did not rip me off only $143 for them to come over right away replaced the shower handle that was broken and put in the brand-new stem that was completely stripped out I will give them five star and I will call them again great service friendly and easy to deal with

ShyOne I.

7/15/2013

I needed to replace my water line that ran from from under my sink, under my kitchen floor, to my newly-installed fridge because the line was kinked at the fridge end and started leaking at the connection to the fridge. I already bought the copper line for the replacing just to save money.
I had two options
1) Replace the entire 6-8 foot copper line = however the plummer would need to re-route the line (thereby possibly demolitioning my floor or going under my house to find the route of the line)
2) Cut the line at the kink site and just use a compression fitting to join a new line from that point on and then connect the new end to the fridge.

I called Sunday morning and the guy who answered the phone was EXTREMELY helpful. He told me step-by-step what work options they had and told me they normally charge $90/hr but since it was Sunday, it was $180/hr (totally understandable). He said it would be about a 1-2 hour job. He gave me the option to fix my problem the economical way or the long-term way. He did not try to sway me either way and just told me the pros and cons of each. The difference was going to be an hour of labor cost. We actually talked for about 20 minutes(!) and I proceeded to book them for Monday morning for the lowered labor cost.
Due to certain circumstances, I had to have it repaired on Sunday and could not wait until Monday so I cancelled my appointment later that day.
I cant vouch for their service or their promptness, but their rates and customer service is a plus. However, the steps that he described to me that they would have been doing seemed thorough.
I learned two things; try to have plumbing services on a weekday, and to call Fast Rooter Plumbing for the next job.

Ann Y.

10/10/2018 12:00:00 SA

Talked to Junior who scheduled to be out between 11a-2pm. Needless to say I wasted a good portion of my day waiting for no one!! No one showed up!! No one even called!! And no one answered the phone when I called at 2:15p to see what happened!! I was also unable to leave a message because the voice mailbox was full!! Absolutely terrible customer service!! Would NOT recommend!!

Paula B.

06/12/2014 12:00:00 SA

After getting an estimate of $354 from another company, I saw this Yelp review page for Fast Rooter and liked what I saw. I called about 1 p.m. and Fast Rooter had Matt over here by 1:30 because he was already in Hawaii Kai. Matt snaked our drain for our laundry and kitchen sinks. I had to assist by turning on the hot water in the kitchen so Matt could see if there was any progress, and there was. We have an old house so I worry about the pipes. Matt said that if the snake comes back with mud then that signifies broken pipes. Fortunately, Matt said ours are still clean. $94.24 for peace of mind. Mahalo Fast Rooter! Matt is fabulous, professional, and down to earth. He's a gem. Keep him on the payroll.

Till 6.

12/08/2018 12:00:00 SA

I had Jay come out to fix a leaking shut off valve under a bathroom sink.
He came out asap from Kapahulu and was here in 10 minutes. After shutting off the main water valve on the sidewalk he emptied the remaining water in the pipes and changed out two valves and replaced 2 supply lines in less than an hour. Total PRO!

Damage came out to $171 including the tax. That's parts, labor and coming out to fix it right NOW!

AAA++++++++!!!

Shantel P.

06/01/2015 12:00:00 SA

Excellent same day service for multiple plumbing issues, quality work, professional staff, and very reasonable pricing. We will definitely call them again for our plumbing needs.

Terrence C.

1/29/2018

These guys are awesome! Very honest, dependable, and fast at an affordable price. Definitely using them again.

Anna Y.

5/28/2021

Called several plumbers before finding this one. Matt was quick, professional, and patient. The best part? Their prices are much more fair compared to others that quoted me to do the same job. Look no further, these guys are great!

Linda C.

1/29/2018

I had initially called another plumbing company to help me with my plumbing problem, but they weren't able to help me...so they recommended I called Fast Rooter because Fast Rooter was one of the few companies that they knew did great work. I'm so glad they recommended me to Fast Rooter! Junior answered the phone when I called, I told him the threading on my old galvanized steel pipes were broken, so it wouldn't hold the new stop valve we put in (water leaked!). I texted him pictures of the pipe and valves so he could see exactly what was going on. He said he was busy at the moment and couldn't help me, but he gave me some tips on things to do that might help...and man, it did the trick!! Junior was so awesome! He answered the phone, was patient with me the entire time, and was sooo helpful!! Next time I need a plumbing job done, I know I'll be calling Junior! Thanks Junior!

Sei Y.

10/17/2014

Called them at 6:30pm to come out the next morning and they came on time. Was my parents house had to replace both water supply valves for kitchen sink and the p trap. Took him less than one hour and the charge was very reasonable. My parents are happy with service. I'll use them again.

Jacob S.

02/10/2022 12:00:00 SA

Person on phone said they didn't have time to deal with answering my questions about the work required. They charge by hour.

Edie T.

6/13/2016

After reading the positive reviews on Yelp and also my sister's high recommendation, I thought I would give Fast Rooter a try. I spoke with Junior at 7:40 a.m. Monday and scheduled a plumber for 9:00 a.m. the same morning. When asked, Junior was upfront that they charge an hourly rate of $95/hr. Mike arrived at 8:50 a.m.! He was knowledgeable, professional, and efficient! Our problem was fixed in less time than a half hour. I will definitely keep this company's phone number in my personal directory for future reference. I am very happy with their service.

Mary L.

06/12/2017 12:00:00 SA

I love this plumbing company. Have reasonable prices but I do warn they charge a $100 now per hour. So if you have like a 15 min. fix I would go on YouTube first to figure it out because that per hr. charge is standard. So maybe milk it by going around your bathrooms water heater or any plumbing services around your house. They fixed my leaking shower and cleaned up after themselves. They are great plumbers if you have a rental business and they go through what they did before giving you the bill.

Marty L.

9/22/2019

I have used them twice over the last 1-2 years with various plumbing issues for our condo in Moiliili/University. They are professional, reasonable, and show up on time and get the job done. I would use them again.

Stacy H.

4/20/2015

Matt was here within an hour of when I called about a clog in my laundry/kitchen drain. He said they are not always THAT fast, but they had finished some jobs early today. Before I called Fast Rooter, I had called another company who quoted me a minimum of $209 to come out the next day. After seeing the reviews on Yelp, I called Fast Rooter and they said it would be a flat rate of either $95 or $140. So I cancelled the first appointment. The job cost under $100 with tax and was done faster than I had anticipated!

jacky k.

09/04/2021 12:00:00 SA

I'm so glad I called this place with my plumbing issue. They made it a priority to fix my drainage and sent someone right away! Mike is a pro and did an excellent job and my shower drain is no longer clogged. Thank you Mike and thank you Fast Rooter plumbing for making my day. I will recommend this place to everyone I know. These people truly care about customer satisfaction rather than just your money. THIS COMPANY GOES ABOVE AND BEYOND. THANK YOU

Sweber10 W.

4/20/2018

Mike came right on time and fixed all the drips! It's great not to have to put a bowl underneath the pipes as the drips were starting to get bigger!
After a nightmare with water damage from condo above me, I was getting very depressed with having even more water problems. But
Mike did a great job! I can finally relax! Thanks!

Xuan Z.

12/22/2020

We just moved into the apartment about 2 weeks ago and we had problems with the kitchen sink disposal and the toilets.

Matt came to help us and he was super nice and polite. There were some communication issues between the apartment admin, the property manager, and the owner of the apartment. So Matt had to wait on-site to wait for the owner's approval to do the repair. He was super patient and explained what caused the problems, what he was trying to do to solve the problem, as well as what was going to happen in the future.

Definitely a recommend.

Lulu P.

9/24/2017

My mom had a clogged drain and because she loves to cook we needed this cleared quickly. Being a Saturday, I was skeptical that we would be able to find someone to come out. When I called, they said they could be out within 2 hours. Great! Not only did Matt come sooner than that, my mom said that it was done quickly and he cleaned everything up. She was really happy with the prompt and professional service. It ended up being the minimum charge of around $100, which she thought was fair.

Vincent C.

07/06/2017 12:00:00 SA

Great fast service. Mike arrived within an hour and a half from my initial call. He identified the problem within 5 minutes, fixed it, and was out the door in an hour.

They stated $100/hour to find out and fix. A little unnerving without some boundaries and guidelines, but they appeared very professional and honest. Will definitely use again.

Mart F.

06/02/2021 12:00:00 SA

Our neighbors below us called Fast Rooter Plumbing for a leak coming from our unit. Joey came out & he was super polite, professional, & quick! I was so happy with his service that I called in to let them know about his great service.

When I reached the dispatcher he immediately started telling jokes but let me know that Yes, Joey IS a good guy

Thank you Fast Rooter Plumbing for your awesome service!

Tadashi Y.

8/19/2015

Had a water heater installed .Great service and on time! Gonna refer them to anyone who needs plumbing work ! To make it easier on everybody make sure you explain in detail the type of work ,location and if can the size of the job .

Thanks

Robert L.

1/14/2019

If you're looking for a honest price and quality job, call Fast Rooter Plumbing!! Jr took the call, he was straight forward and no nonsense. Explained the process and sent Joey to the job! Joey, awesome, knowledge, and customer focused! Identified issue, diagnosed the source, and applied the right fix! Got stuff out from pipe that surprised me! Under-pant and wipes!! Joey was Straight forward and no BS. He was very personable and friendly! Did an outstanding job! Fast rooter will be my go to rooter shop!

Erika O.

04/01/2016 12:00:00 SA

Fast, reliable, professional and reasonably priced--I highly recommend this company and am grateful for their speedy and quality work! I called Fast Rooter Plumbing to repair a leaking toilet wax seal and within two minutes of my initial phone call the plumber contacted me directly and arrived an hour later with a partner to complete the job. $95/hour with a minimum charge of 1 hour plus cost of parts is what I was quoted and I appreciated that the plumbers didn't dilly dally to complete the job as other plumbers in the past have done with me to maximize their per hour rate. I'll definitely be calling them in the future if I'm ever in need of a plumber and will be recommending them to all of my friends and family.

Joycelyn C.

9/21/2018

After trying several times to schedule with a different company with no success, we gave fast rooter a try. We were not disappointed. They really meant it by fast! The phone was answered on the first call. It was already in the evening and they offered to come not even an hour later or the next day. We worked with Matt for a clogged drain. He had the job done before we even got to the location to meet. Prices were reasonable, staff were pleasant to work with, he seemed very honest and patient with our many questions. Will definitely be calling again for future plumbing issues!

Larry D.

08/09/2016 12:00:00 SA

I would never use Fast Rooter ever again, however the Resident Manager Office swears by them though and insists that the residents here use them, since according to the Resident Manager's Office, Fast Rooter knows the building. Experienced Deceptive Pricing, Technicians doing things to inflate the price, poor workmanship can't seat a toilet and securely to the floor and properly seat wax seal, poor customer service, was told I was an unhappy person and because I felt I was over charged I was nitpicking about the fact Technician didn't properly secure toilet base to the floor and proper set wax seal, take could leak into lower floor unit and cause lower unit damage, which I would be responsible for and definitely no quality control. No sense of urgency to correct and replace wax cell, nor make good on their error. Never again, at least Rotor Rooter, makes good on their mistakes, not Fast Rooter.

Crystal A.

03/04/2019 12:00:00 SA

These guys are awesome! We called the previous day to schedule Allen's Plumbing and they said they'd have a plumber out around 11 the next day. My fiancé was home all day and it was already 1 and no one called or came. I told him to call and cancel with them and call Fast Rooter because of the 5 star reviews I read. My fiancé told me that Jay came within an hour and got the job done within an hour.

John Y.

11/28/2015

Matt came on time and quickly fixed two toilets and a leaking supply line in my upstairs bathroom. TG this leak didn't happen while I was away for 5 weeks! Fast, efficient and friendly - nice combination. Reasonable and fair pricing - I Highly recommend this company.

Steven L.

11/13/2015

I use Yelp a lot when shopping around, but rarely remember to do a review. However I wanted to compliment Fast Rooter while it's fresh on my mind. I did a lot of comparison shopping on Yelp to narrow it down to two or three plumbing services, and got one (quite high) estimate from a well-known name. I have used several different plumbing companies in the past at my condo and most of the time experience sticker shock when they're done. Especially on a recent occasion when a plumbing company (can't remember the name) sent two plumbers to fix one toilet. This time around, there were a number of separate issues to resolve, mandated by the condo association, so I wanted to be sure I chose the right plumber.

Fast Rooter was open on Veteran's Day and the plumber, Mike, was at my condo bright and early as promised. We went over what needed to be replaced and he went right to work. One of the biggest challenges was pulling out the stacked washer/dryer and he really busted his okole pulling it out. He was efficient, friendly and thorough, made some good suggestions, and really went above and beyond.

Best of all, the bill didn't give me a heart attack. Comparing it to previous bills that I've had from plumbers, who only worked on a single issue, this invoice was super reasonable. I was very pleased with the service. Will definitely use them again.

Nikki I.

9/17/2016

Only my 2nd review in about 5 years. I really feel that this company deserves 5 stars. Not only were they able to respond quickly to my emergency on a Saturday when other places could not come immediately or were closed, they fixed the problem, were courteous and best of all - the price was waaaay better than I had feared it would be! Thanks guys! I will be sure to use you again and recommend you to my friends.

Lisa K.

11/10/2020 12:00:00 SA

Matt came out to change my shower valves. He was very polite and patiently answered all my questions. He works diligently to get it done right. He is honest and fair. I'm booking him for another job!

Angie S.

8/16/2016

I'm so incredibly impressed with first plumber experience with Mike from Fast Rooter. I have been avoiding hiring a plumber for weeks now, but finally caved when all else failed to clear my shower drain. I called on a Saturday and they said they would have someone come out in an hour. This was impressive, I was assuming I wouldn't get an appointment until next week! Mike arrived early, got to work, and was done so quickly. Not only was he polite, he was extremely thorough and got the job done. He was nice enough to explain to me what had happened and the process he used, and ways to avoid the drain being clogged in the future. I will also add that Fast Rooter has great pricing, and after calling around they gave me an extremely reasonable rate. Hopefully I won't need a plumber again anytime soon, but I now know which company I will call!

Carol W.

1/21/2016

I had a clogged kitchen sink that needed a plumber to clear. Jay responded within an hour and did a thorough job. He cleared the blockage and snaked my pipe farther to insure he got everything. The price was extremely reasonable for the time spent doing a good job. I will definitely use them again and highly recommend them. Thanks Jay!

Joey A.

04/11/2019 12:00:00 SA

Awesome quality. Awesome customer service. Doing a home reno and this is the 4th time I've needed work done as the process continues. As always I called Jr. at Fast Rooter. This time it was Joey that came over. Same excellent service as every other tech that has been to my house. He installed my new toilet perfectly. Left the bathroom spotless. This time, though, I had an out-of-box failure of the product I purchased. NOTHING TO DO with Fast Rooter. I called Jr. to let him know what was happening and he sent Joey back out to correct the situation even thought it wasn't their issue. Where do you find customer service like that anymore ???!!! I have more projects coming up and Jr. and his crew will be the ONLY guys I'll have working at my house. Use them. You won't be disappointed. Thanks Joey. Thanks Jr.

Mark M.

05/05/2015 12:00:00 SA

Excellent service, took care of my problem quickly. Responsive, made an appointment at my convenience for the same day and was there on time. Affordable and reasonable price for great work.

Jason M.

9/20/2014

Had a clogged sewer line, showers and toilets were backed up. I made a call and Mike arrived promptly at the time his boss said they could service my problem. He worked methodically, fast, and efficiently to clear the blockage. Mike even cleaned up the area after he was done. I think they do fair, honest work, and I am very happy to pay for the service they provided.

Serena K.

6/15/2019

This review is for Joey, we called him because our sink was leaking and Joey was able to come the very next day. He was on time and courteous and in a matter of minutes, he fixed our sink and told us what the problem was. Joey was nice and helpful as to give us some tips and suggestions and we really appreciate his help. I would recommend him to everyone. Thanks, Joey

Hyunhee K.

10/16/2017

I had huge issue with my sink and I called other plumber yesterday but they weren't able to fix it!
I called this company and they did their job within one hour I am very happy with them and I let my HOA know that we would ask them again if we have other issues! Thank you so much for saving me. you folks were nice on the phone and the person who came to my place was very helpful. Thank you!

Clifton C.

08/07/2020 12:00:00 SA

I recently had a very good experience with Fast Rooter
Plumbing. At the beginning of the weekend, I noticed that the area around my toilet was wet. I wasn't able to get an appointment with my regular plumber until mid week. On Sunday, the area was even wetter. Since I live in a Condo, I was concerned that if the problem wasn't taken care of, there could be damage to the Unit below mine. I called one plumbing company that could come out first thing Monday, although the quote given was very high. On a recommendation, I called Fast Rooter Plumbing who was also able to come out on Monday. Jay came on Monday during the time frame given. He changed my wax seal and the flapper on my toilet. The charge was very reasonable compared to the other quote I had received. A couple days later, I noticed a little water still leaking from the toilet. I called that morning with my concern and Jay returned to see what the problem was. Jay corrected it and apologized that it happened and there was no charge. I really like the prompt response, honesty, courtesy and fair pricing of this local company. I highly recommend them!

Lisa M.

10/18/2014

Great service from Matt at Fast Rooter Plumbing! I called because we had two toilet issues. One had a very loud knocking noise when flushing it, the other had a plunger issue. I called and spoke to someone in the morning and they said they could send someone out later in the evening, which was perfect since I worked all day. Matt came in the evening and looked at both toilets. He was extremely polite and explained the situation to us and what was needed. He was able to get the replacement pieces (had to special order 1 part) and install it within a couple of days. Amazing customer service, very humble staff and very timely and efficient. Love this type of service and would highly recommend them! Great team!

Barbara C.

7/29/2017

Fast Rooter far exceeded my expectations. Called them on a Saturday at 1pm and Matt was here in 15 minutes, clearing the tub drains in just 10 minutes. Now that is fast and efficient service. Matt is very professional and knowledgeable and walked me through what and how the back up happened. Never expected this great service on a Saturday without paying overtime.