Best Businesses in Honolulu, HI

Had plumbing issues at my house. Matt and Junior took care of it with professionalism. I am going to ask them to do more work in the future.

Matt's Plumbing....I think we've been lucky to find our lifetime plumber!  I texted Matt early Monday morning on 1/4/2016 regarding a leaking garbage disposal.  A couple of snaps with the I phone as to brand, model, and a few simple questions, we spoke and Matt relayed that he'd get back to me within an hour with a price, cost inclusive.

Within 1/2 hour, my price is a more than fair $220 for replacement of my garbage disposal, which includes labor. We agreed on the price and a time.  A few minutes after 4 Matt arrives in a sparkling clean truck, clean towels to mop off any water drippings, so you know he's professional.  Within 20 minutes, my old disposal is off, the new one going on and presto, the job is completed, all within a promised time frame, clean and neat.  

So, if you're ever in a fix with drippy faucets, water leaks or whatever, don't call the other plumbers first, call them LAST.  Matt can be reached at 227-6397.  

Tell him the crazy doggie mom recommended him.

Service:  good, honest, effective.
Timeliness:  on time
Price:  slightly over priced
Payment:  credit card accepted
Recommend:  only in emergency

 I have a side by side sink set that connect before the tubes enter the wall. Both sinks would not drain and needed to have them snaked. I called a Little Big Plumbers after I couldn't get a hold of any other plumbers. The young lady I spoke to was very nice, and helpful. I explained the problem I was having with my sinks, and was greeted with a friendly response of how it would be fixed. She explained that it was going to be $125 per hour, but they weren't going to be able to come out for 24 hours. I told her that I wasn't going to be available then, so she mentions that for an extra $25 an hour they  can send someone from 6-8 tonight for an after hours service.  I agreed because I was told it shouldn't take more than an hour, obviously depending on how bad the clog was.

 The plumber, Chris,  showed up early, and was very friendly. I showed him where my sinks were and explained the problem I was having. 15 minutes into working he shows me a part of the cabinet under my sink he will have to cut to access the tubes. Ok, thats fine.

 After almost an hour (1) and 45 minutes he comes out of the bathroom, saying he finished the job. I go in to take a look, and we discuss payment. He says he is only going to charge me for 1 hour ($157.07) because he got my white carpet dirty, and some of the water spilled in the cabinets under my sink. Along with this, there are dirty fingerprints on my cabinet doors. Apparently when he started working, he decided not to lay down any sort of tarp, or towel for when he had to remove the water.

 I'm happy that my sinks are working, and that it only cost me the one (1) hour, but now I'm going to have to use the $150 I saved to get my carpet cleaned.

I recently learned about the $40 rebated for installing a rain collection barrel in my yard. It's connected to my downspout, and even though it's not supposed to rain all that much here, with just four downspouts for the whole house, I had witnessed some serious runoff.  I chose to get my barrel from The Urban Farmer Store because they offered a complete installation kit as part of the purchase. The directions and the kit were very easy to understand, but we ran into one snag--I have round downspouts, and the kit is set up for people with square/rectangular downspouts. Yeah...come to think of it, who has round ones?? Me. Anyway, I took a trip back to the store, and they couldn't have been nicer about helping me get a round downspout diverter.

Installation was quite easy. If you have the right tools, and know-how, I would say it's a 15-minute job. I had the right tools and very little know-how, so it took me around 30 to 45 minutes. There was a storm coming (the one that also brought hail to many areas) that night and I got the job done. The barrel was 100% full by morning.

Ok but I digress. The Urban Farmer Store folks are really super nice. We went there three times--first to just scope out the selection. Second, we inadvertently went to buy our rain barrel right when they were closing, but had no idea. We took a little stroll around the store on our third trip back to get the right part. They TONS of knee pad/kneeling pads, a good selection of garden saws, and a lot of other stuff for installing sprinklers, etc. Things I know nothing about, but they know their stuff. They even gave me the forms for the rebate! There's easy parking, and if you live in town, the place is conveniently located in Mapunapuna.

Bernard was punctual and responsive and great customer service overall. We needed someone to come and look at the backflow, and scheduling was easy and quick.

Payment was easy and done online and this was a huge plus because it is very convenient. It's nice to see a modern company with good branding and also up-to-date technology; something that more of Hawaii's business desperately needs.

I'd recommend Pipe Masters to everyone!

Called the number listed on the website on Monday morning and was able to get a  visit Tuesday afternoon. Having pictures of the job helped. When they called to coordinate, I texted the pictures which I feel, helped get the job done faster. Neil had the part ready and was able to complete the job in one quick visit. Would definitely use Shaka plumbing again.

I recently had Ben do a bunch of much needed repairs and upgrades to my home, including installing barn doors on a couple of doorways, new vinyl plank flooring in both of my bathrooms, and some electrical work that was long overdue. Ben is very exacting and precise in his work, and the pride he takes in what he does is evident. You can trust him to get the job you need done right, with honesty and a fair price. He showed up on time and worked hard through the heat of the day nonstop. I wish I had found him sooner!

The foreman was very nice and understanding regarding safely going to eat breakfast near the job site and crane .  It was fascinating to watch   their crew work.  I don't live where they worked but park there.   Wanted to commend them on a dangerous job well done.

I had a plumbing emergency and I could not use my shower or toilet.  IMUA Plumbing to the Rescue!  This guy is a hard working professional that put in the time (despite his busy day) so I could get my bathroom up and running the same day.  Kelii came and went above and beyond the call of duty. He responds to his calls quickly and as I was telling him the problem over the phone, he was able to diagnosis the problem and knew exactly what had to be done.  He also contacted my resident manager told him the problem & got authorization to do all necessary repairs.  I called late morning and my early afternoon, my problem was fixed.  His customer service is outstanding!  He kept me up to date when he would arrive, he explained step by step what he was doing & he's a very honest/respectable guy.  For any plumbing needs I highly recommend Imua Plumbing!

Tom is the bomb. Super knowledgeable of any kind of plumbing project. Hire him you won't be disappointed.

My 62 yo pipes in my residential home of 3 beds 2 bath were deteriorating throughout the house with fractures , holes, and excessive scaling.  I needed over 100feet of Nu flow lining.  Initially another company did video and gave me an over the top estimate, after, I asked for senior kamaaina discount, they came down some, but still too high.  Nu flow reviewed the video and gave me a price I thought was fair.  The crew;  Justin, Ethan, Wilson, Lomtal, did an excellent job, worked very hard, kept me in the loop, on time, respectful, and professional.  I will gladly referred Nu Flow South Pacific to family and friends.
aloha,
R.Genji Smith

My water heater went out so we ended up getting a new one from Lowes (best price).  They offer Lowe's installation which of course they contract out.  In order for them to schedule the installation though, they need to have a detail to be scheduled and paid for.  The detail is when the contractor comes out and looks at everything to see if they will need any additional valves or supplies to get the job done.

Vince contacted me the next day after the detail was ordered and told me he could make it out to my house that morning.  My aunt was there so he checked everything out and spoke with me over the phone and told me that I would of course need extra stuff because the previous installation was done wrong.  I kind of knew that so I wasn't too surprised.  After he left my house he went straight to Lowes so that he could order all the extra things he needed and give them the ok to for me to purchase my water heater and install.  He told me that he could even get me in the next morning.  Sweet.

I paid for the heater ($450 down from $500, qualified for military discount) and the install which cost about the price of a heater at almost $500, even before the discount.  They called me the next morning and told me that they would be in between 11 and 2.  I was not home for the install but my husband was.  I guess for the most part everything went ok.  My husband said they needed to put in a new gas line so the contractor had to leave and get the new piping for $45.  Plus the extra labor cost of $60.  Then they told me it would be an additional $25 for haul away but the Lowe's guy told me it was included in the price of the install... a miscommunication on Lowe's part.

So in the end, I paid $450 the heater itself and over $600 for the install and extra parts of my gas water heater... isn't that just how it is.  Pays to be a specialist like a plumber...  The guy that came out, Vince, seemed friendly and knowledgeable.  The quality of his work seems top notch and clean.

Good quality work but in the future, I probably wouldn't use them for my plumbing needs just because they are a Kaneohe business, doesn't seem logical.  But for those looking for a local Windward plumber, I would recommend.  They seem a little pricey, but I liked their work!

Scary. Just about to take their proposal, they think we're going to take it, and then, when we call, we can't get a hold of them. Interesting.
They are the same company as Hawaii Drain pros. Did they change your name because of a bad reputation?
They got a one star rating on BBB and even had problems documented at RICO

Got a decent quote from Jay.  Said he could be out between 7:30-8:00pm.  Great!  Asked for pics of my pipes, which I sent, then never heard from him again.  No, I can't make it tonight.  No Can I reschedule?  Just silence.  I even tried calling and he wouldn't answer the phone.  I could've spent that time finding a more reliable plumber.

Maile, who was the customer service person for K and R was possibly the most lazy, difficult to deal with, bad attitude moron that I had the displeasure of dealing with. I worked for Sears and K and R plumbing were responsible for the installation of our plumbing required appliances. They gave us so much problems it was crazy. You could count on a K and R related problem almost daily. At least they were consistent in that regard. We lost jobs and income because of K and R plumbing. And do you think they offered an apology when they screwed the job up? No way. They had a don't give a @#%^& attitude through and through. From the owner, who acted like we were a big irritation (when we were sending them jobs and income) to Maile. What a joke this company was. Absolutely no class.