Best Plumbing Services in Denver, CO
Response to ownder's public comment to my review:
How many times did I ask you if I needed to pay you anything? How many times did you say you would invoice me? When you came on 4/26/22 to help I asked you how much for that day as it was not planned, (we waited your availability) and I paid you that day with a check prior to you even invoicing me. I also paid your requested deposit on 4/26/22. I thought you had purchased 2 toilets, and did I not reach out to you to ask you if I owed you for a 2nd toilet? (You told me it had not been ordered.) If you think I owe you more money, minus the cost for toilet installation which is paid and not done, then you need to bill me so the bill can be reviewed. When you had me on the phone yelling at me and I was in tears starting to cry I told you, I can't talk about this right now. I am hanging up now. Goodbye. Then you texted me trying to argue with me telling me, I don't appreciate you hanging up on me. I am the customer. You had me in tears because again you were telling me I had to back up deadlines because of you. This was the 2nd time you attemtped to fight with me via texting. Mature business owners do not make their customer cry. And if I was a man, you would not have done what you did do to me. Others I employ on this remodel have complained because you put them behind and they had to clean up your work mess. I myself hauled the crating wood, bands, etc from the bathtub (which you could not get into the house for 10 days) to the dumpster. You left that for me to clean up. I myself scooped and put dirt and concrete debris from the bathtub installation into a large orange builders' bucket. This filled the bucket and I hauled it to the dumpster as you just left the trash instead of taking it out yourself. I did this so the tile person could work without having to clean up after you again. You removed the toilet and then put it in a bedroom. I had to pay someone to take the toilet out to the dumpster. You and one other person are no longer working on my home as not reliable. Everyone else is happy. I pay right away. What a shame that when a customer asks you to keep your time commitments that you believe the customer is too demanding. Perhaps if you showed up when you commit to being at a job you would not think the customer is too demanding and rude. Do you really want me to type out every date you said you would be here, and you did not show up? I think you will be very embarrassed if I type all these dates as well as the dates you didn't even bother to let me know you were not coming and then did not respond to phone call and/or a test. It is not demanding trying to coordinate others work around someone who does not show up. Perhaps if you don't bully a female customer and the customer has to tell you goodbye and hangup the phone you wouldn't think the customer was rude. I am not demanding. I am kind and I do not yell or shout. And in fact, I had consideration for your personal situation, and tried to work with you. You arrived one day, when not expected, and while I was talking with another plumber. I was trying to decide if I was going to change so I could get the work done. You saved me the trouble as you came the next day, again unexpected, and told me that I was not a good fit for your company. Note, for weeks instead of getting a different plumber I tried to be loyal to you understanding your personal situation. And here I thought I was being flexible agreeing to allow you to work one night from 8:30pm to 12:30am and another night 9pm to 11:30pm. And here I thought I was helping you when you told me you were too busy to keep the deadlines but if I allowed you to work in the evenings, you'd get my job done by the deadlines. I stand behind my review.
How many times did I ask you if I needed to pay you anything? How many times did you say you would invoice me? When you came on 4/26/22 to help I asked you how much for that day as it was not planned, (we waited your availability) and I paid you that day with a check prior to you even invoicing me. I also paid your requested deposit on 4/26/22. I thought you had purchased 2 toilets, and did I not reach out to you to ask you if I owed you for a 2nd toilet? (You told me it had not been ordered.) If you think I owe you more money, minus the cost for toilet installation which is paid and not done, then you need to bill me so the bill can be reviewed. When you had me on the phone yelling at me and I was in tears starting to cry I told you, I can't talk about this right now. I am hanging up now. Goodbye. Then you texted me trying to argue with me telling me, I don't appreciate you hanging up on me. I am the customer. You had me in tears because again you were telling me I had to back up deadlines because of you. This was the 2nd time you attemtped to fight with me via texting. Mature business owners do not make their customer cry. And if I was a man, you would not have done what you did do to me. Others I employ on this remodel have complained because you put them behind and they had to clean up your work mess. I myself hauled the crating wood, bands, etc from the bathtub (which you could not get into the house for 10 days) to the dumpster. You left that for me to clean up. I myself scooped and put dirt and concrete debris from the bathtub installation into a large orange builders' bucket. This filled the bucket and I hauled it to the dumpster as you just left the trash instead of taking it out yourself. I did this so the tile person could work without having to clean up after you again. You removed the toilet and then put it in a bedroom. I had to pay someone to take the toilet out to the dumpster. You and one other person are no longer working on my home as not reliable. Everyone else is happy. I pay right away. What a shame that when a customer asks you to keep your time commitments that you believe the customer is too demanding. Perhaps if you showed up when you commit to being at a job you would not think the customer is too demanding and rude. Do you really want me to type out every date you said you would be here, and you did not show up? I think you will be very embarrassed if I type all these dates as well as the dates you didn't even bother to let me know you were not coming and then did not respond to phone call and/or a test. It is not demanding trying to coordinate others work around someone who does not show up. Perhaps if you don't bully a female customer and the customer has to tell you goodbye and hangup the phone you wouldn't think the customer was rude. I am not demanding. I am kind and I do not yell or shout. And in fact, I had consideration for your personal situation, and tried to work with you. You arrived one day, when not expected, and while I was talking with another plumber. I was trying to decide if I was going to change so I could get the work done. You saved me the trouble as you came the next day, again unexpected, and told me that I was not a good fit for your company. Note, for weeks instead of getting a different plumber I tried to be loyal to you understanding your personal situation. And here I thought I was being flexible agreeing to allow you to work one night from 8:30pm to 12:30am and another night 9pm to 11:30pm. And here I thought I was helping you when you told me you were too busy to keep the deadlines but if I allowed you to work in the evenings, you'd get my job done by the deadlines. I stand behind my review.
Denver, CO
I've been dealing with an absolute nightmare of a situation with a leak in my basement. Even though I got the suspected pipe camerascoped, I still didn't get a clear answer on what is going on.
I called Digit after seeing their great reviews on yelp and I have to say they deserve all five stars they have. Malcolm went over my situation with me, and in the interest of our current pandemic, was able to request pictures of specific parts affected by the leak plus the camera scope video I had in order to diagnose the problem remotely (he also utilized google earth to get a clear picture of my property.)
After receiving the footage he went over everything then got on the phone with me and was extremely generous with his time and knowledge.
I really recommend reaching out to Digit if you find yourself in the situation where you need their help. Malcolm was generous, knowledgeable and honest.
I called Digit after seeing their great reviews on yelp and I have to say they deserve all five stars they have. Malcolm went over my situation with me, and in the interest of our current pandemic, was able to request pictures of specific parts affected by the leak plus the camera scope video I had in order to diagnose the problem remotely (he also utilized google earth to get a clear picture of my property.)
After receiving the footage he went over everything then got on the phone with me and was extremely generous with his time and knowledge.
I really recommend reaching out to Digit if you find yourself in the situation where you need their help. Malcolm was generous, knowledgeable and honest.
Denver, CO 80111
Unfortunately, I was in need of Craig returning to my home to fix a water leak that was not properly fixed the first time. The first time he was incredible, but unfortunately this phone call ruined the entire experience with this company. He was very rude, offended, and condescending. He constantly interrupted me during the phone call. Told me multiple times You're calling me at almost midnight on a Friday night. He made me feel like a inconvenience and burden, while standing in inches of water in our garage from a job that was never done correctly in the first place. I hate leaving negative reviews on businesses, especially local. I am all for supporting local businesses, but this man showed zero empathy for my situation. If Craig fixes your problem correctly the first time, excellent. But NEVER call him to come back, his arrogance will make your situation worse, and more stressful.
Denver, CO
My sump pump was steaming after the downpours and I was worried the pipe was blocked or the motor was breaking down, so I called this company. It is so nice to know a female owns it because when I'm doing house stuff it feels like I could get taken advantage of easily as a young lady corresponding with a mostly male industry... she scheduled me immediately and let me know it would be on the earlier side of the time frame based on what was scheduled before me - so communicative and transparent.
The techs, Max and Barret, were professional, friendly, and helped me plan for what to do if it does breakdown while I'm traveling. They gave me the pricing for a new one ~$750 and didn't pressure me into getting a replacement.
There was a $75 trip fee, which at first did feel like too much money to have someone tell me the pump is old and needs replacing soon, but now I have a great company I will work with again so it paid off.
Love the name and the T shirts. Plus the owner is a teacher like me!!
The techs, Max and Barret, were professional, friendly, and helped me plan for what to do if it does breakdown while I'm traveling. They gave me the pricing for a new one ~$750 and didn't pressure me into getting a replacement.
There was a $75 trip fee, which at first did feel like too much money to have someone tell me the pump is old and needs replacing soon, but now I have a great company I will work with again so it paid off.
Love the name and the T shirts. Plus the owner is a teacher like me!!
12487 Syracuse St, Thornton, CO 80602
I called this company to give me a quote to install a furnace humidifier. They came out and gave me an estimated cost. Then I called and made an appointment to have it installed. The technician never showed up. So I called to ask what happened, and they said they could re-schedule, but then told me they don't install this model after all. This was a real waste of time and energy.
5741 Arapahoe Ave, Ste 4, Boulder, CO 80303
Vaughn and Luke were AWESOME!
I was in a real bind with a leaking toilet and Vaughn and Luke came buy after hours and saved the day!
They really went the extra mile and were very professional and friendly. I would highly recommend Spartan Plumbing. Ask for Luke or Vaughn!
I was in a real bind with a leaking toilet and Vaughn and Luke came buy after hours and saved the day!
They really went the extra mile and were very professional and friendly. I would highly recommend Spartan Plumbing. Ask for Luke or Vaughn!
5440 Marshall St, Arvada, CO 80002
This is the most terrible company that I've dealt with. Firstly, you can almost never get a hold of them. 99% of the time you will be forwarded to a voicemail when you call.
And they never call you back, unless you leave 2-3 voicemails for them sounding more and more frustrated each time. I had to deal with them because they were contracted with my home insurance company. The first time we set an appointment, no one showed up. I took a day off work and stayed home all day waiting for a technician, tried calling them multiple times with no avail. After a few days of leaving voicemails, finally someone called back to arrange another appointment. Some kind of miscommunication apparently. Next appointment, a friendly technician showed up and was helpful diagnosing the problem. He said he will secure parts for the repair and the company will be in touch to set up a date for repair. A few passes by and no call from them. Again, I left multiple voice mails and some one called back to say they have to ETA as to when they can secure parts. Another week flew by and I kept calling and leaving voicemails to hunt them down. After two weeks they got the parts and set up an appointment for the repair. I took another day off and waited for nothing. No one showed up.. called them multiple times in the next few days and Tammy finally called back to say someone was supposed to call us to reschedule but no one ever did.. great staff right?! We rescheduled, and what do you know, a week later the same thing happens. I knew no one was gonna show after waiting till noon and so called Tammy. Her excuse was a few technicians called in sick and they were behind schedule. She said there were 3 people ahead of us, so I ask if they can come again tomorrow. She said that it would have to be next week. It was a Tuesday btw, so imagine if they only had one technician they would still be able to service us the same week if 3 people were ahead of us. After a long frustrating debate with Tammy, said that she would send a technician at 8am the next day. At about 8pm the same day, I got a text from Tri-Town saying that they won't be able to get to us tomorrow and that we should take our business elsewhere. With all honesty, I don't think they even deserve one star. Please be aware of what you are setting yourself up for if you ever consider hiring them. Terrible work ethics and zero customer service and reliability.
And they never call you back, unless you leave 2-3 voicemails for them sounding more and more frustrated each time. I had to deal with them because they were contracted with my home insurance company. The first time we set an appointment, no one showed up. I took a day off work and stayed home all day waiting for a technician, tried calling them multiple times with no avail. After a few days of leaving voicemails, finally someone called back to arrange another appointment. Some kind of miscommunication apparently. Next appointment, a friendly technician showed up and was helpful diagnosing the problem. He said he will secure parts for the repair and the company will be in touch to set up a date for repair. A few passes by and no call from them. Again, I left multiple voice mails and some one called back to say they have to ETA as to when they can secure parts. Another week flew by and I kept calling and leaving voicemails to hunt them down. After two weeks they got the parts and set up an appointment for the repair. I took another day off and waited for nothing. No one showed up.. called them multiple times in the next few days and Tammy finally called back to say someone was supposed to call us to reschedule but no one ever did.. great staff right?! We rescheduled, and what do you know, a week later the same thing happens. I knew no one was gonna show after waiting till noon and so called Tammy. Her excuse was a few technicians called in sick and they were behind schedule. She said there were 3 people ahead of us, so I ask if they can come again tomorrow. She said that it would have to be next week. It was a Tuesday btw, so imagine if they only had one technician they would still be able to service us the same week if 3 people were ahead of us. After a long frustrating debate with Tammy, said that she would send a technician at 8am the next day. At about 8pm the same day, I got a text from Tri-Town saying that they won't be able to get to us tomorrow and that we should take our business elsewhere. With all honesty, I don't think they even deserve one star. Please be aware of what you are setting yourself up for if you ever consider hiring them. Terrible work ethics and zero customer service and reliability.
3311 Johnson Ln, Erie, CO 80516
Loved that they wore masks. They're super efficient and reasonable! They've made repairs at my rental house, and now that I own one they're the first company I call.
Denver, CO
I was going nuts trying to find a boiler repair on a Sat. morning. bit of an emergency...
Paul (the owner) does not do boilers, but gave me the name of HIS boiler guy... It was
great to have an actual voice answer, much less a free recommendation. We will
use Boulder county Plumbing for our plumbing from now on... Thanks Paul,
we have 3 houses and an office building.. we are thrilled with your service to us!!
Paul (the owner) does not do boilers, but gave me the name of HIS boiler guy... It was
great to have an actual voice answer, much less a free recommendation. We will
use Boulder county Plumbing for our plumbing from now on... Thanks Paul,
we have 3 houses and an office building.. we are thrilled with your service to us!!
1016 Stearns Ave, Boulder, CO 80303
I had a clogged drain. I scheduled an appointment with Pipe it Up and they got me in the same day.
The tech ( Paul ) was right on time. He was professional, courteous and friendly. He got the job done in no time, with no problem.
There was not attempt to up charge for something else and the charge was reasonable.
I'd recommend, or use again, anytime.
The tech ( Paul ) was right on time. He was professional, courteous and friendly. He got the job done in no time, with no problem.
There was not attempt to up charge for something else and the charge was reasonable.
I'd recommend, or use again, anytime.
Denver, CO
Jorge and his crew were awesome! They cut down some tree bushes and removed some dead bushes for me. Very professional and reasonable. Highly recommend them and will use them again.
Denver, CO
The actual plumber who came to my house was good. He was nice and explained things to me. But once that is over and you are dealing with the office people get ready for some serious passive aggressiveness and unprofessionalism.
I was told that I would be emailed my bill after service and so I waited. I received an email and it said past due on it. After two minutes of receiving email I wrote them back saying hey this is my first email and I don't want you to think I am dodging you and I would like to pay but there isnt a link for me to do that sow what can I do. The professional response by them should have been thanks for reaching out to us and here is the best way to pay...but no... expect a crappy passive aggressive email from Jyme saying you got one and opened it (which is funny cause that day I had serious stomach bug and didnt do anything except hug sleep by my toilet). That response was unnecessary and unprofessional, especially since within two minutes of the one email I was apologizing for not having seen one yet and asking how to pay ASAP, and I will discourage people from using this company.
I was told that I would be emailed my bill after service and so I waited. I received an email and it said past due on it. After two minutes of receiving email I wrote them back saying hey this is my first email and I don't want you to think I am dodging you and I would like to pay but there isnt a link for me to do that sow what can I do. The professional response by them should have been thanks for reaching out to us and here is the best way to pay...but no... expect a crappy passive aggressive email from Jyme saying you got one and opened it (which is funny cause that day I had serious stomach bug and didnt do anything except hug sleep by my toilet). That response was unnecessary and unprofessional, especially since within two minutes of the one email I was apologizing for not having seen one yet and asking how to pay ASAP, and I will discourage people from using this company.
4719 S Santa Fe Cir, Unit 4, Englewood, CO 80110
Doug came to our house for an emergency repair. He was extremely courteous and quite competent. We want to make him our personal plumber. Thanks again, Doug.
2298 Jay St, Edgewater, CO 80214
Awesome service, great experience! I will call again for future plumbing needs. If you want plumbing get this guy
4450 Arapahoe Ave, Ste 100, Boulder, CO 80303
I was having an issue where my toilet wasn't fully flushing. It was recommended I buy a new toilet. Daniel was super flexible with his scheduling & processes, even offering to do a pick up of the new toilet for me. Once we did land on a time, he was on-time and extremely friendly. Daniel installed the new toilet without issue, was very communicative & quick! I'll definitely use him again for future plumbing work.
Denver, CO
RUN, don't walk away from this business. Our tank was potentially damaged by the person that came out to pump it, and we were not able to get a hold of the owner for 3 days. When we finally got a call back, the lender was incredibly rude and tried to defend charging without prior knowledge or notice. The fees are absolutely insane and we're added after the work was done. Also was not given a bill at the time of service and was told the owner would be in touch. The receptionist didn't have an initial record of the work when I reached out directly wondering why there had not been a bill and if additional work needed to be done. This would have zero stars if it was an option. Will be reporting to the regulatory board.
2491 W Iliff Ave, Denver, CO 80219
Scheduled an appointment via Yelp with Levi and no one ever showed or even called. I left work early to sit at home for 2 hours for no reason. I will be using someone else's services.
850 E 73rd Ave, Unit 4, Denver, CO 80229
So this was a challenging job just because the problem was in the guest bathroom and I had guests coming and going. Khan was extremely accomodating with my challenging schedule, and he reached out to me multiple times in order to find a time that worked for both of us. Very nice guy, easy to talk to, did excellent work, fixed the problem fast, and did it for a very reasonable price. Would definitely hire again.
Denver, CO
Horrible customer service. We called him for a job, scheduled everything advance since he was busy and she just never showed up and then ignored calls and texts. After I finally got a hold of him he was very defensive and rude. Save yourself some time and don't hire this person.
Bennett, CO 80102
DO NOT use them to snake a drain. Their standard price is $419 when all other plumbers charge $100 and up to $250 for after hours. Shop around and do not let memory of a catchy tune fool you into spending double or triple what you should pay.
1400 Joliet St, Unit B, Aurora, CO 80010