Save Home Heat

We have used Save Home Heat for various projects for about 20 years. They serviced our very old hot water (boiler) heat system until it needed replacing. The timing was right to upgrade to a high efficiency model which we did. However the technology was new then and the furnace worked well for some years but did not last as long as  predicted industry wide. After researching online, I discovered it was not worth repairing anymore as the brand was no longer in business and it would be impossible to get parts. We upgraded to a newer model of a longer running company. That turned out quite well, though it has more electronics and does sometimes need some fixes. This most recent repair though had nothing to do with the newest furnace and everything to do with the 1979 remodel that installed the zone system throughout the house  to be able to heat the addition and a better system for the original part of the house. One of the valves in one zone component had failed.

I called Save Home Heat and they gave  us an appointment for today. A service tech who had been here before was able to do the repair as he carries many traditional parts on the truck.  It is now running well.

We have also bought some ductless AC units  (mini-splits) from this company a few years ago as our house had no central air and it could not be installed as we do not have ducts since we do not have forced air heat. It is a great solution. They service those too and most, but not all of the house can be cooled well enough, now that summers are so hot here. We have lots of shade trees that had been sufficient until a few years ago when climate change brought us summers so warm.

They are a good company to work with though they do get busy, so it is not always easy to get a tech as quickly as this time but they have never left us without heat in severe weather. All of these units do require advanced tech from their staff so it is not an inexpensive fix but it is also necessary to do right. The phone staff has aways been accommodating and the sales people knowledgeable. I started with the company founders  who are now all retired but the newer staff does just as well.

Bryan came by and throughly inspected our property. He took time to show me our current heating/cooling system & all the details about how it works. He explained exactly what improvements he would recommend & how they could be carried out. His engineering background was obviously put to good use in setting up the right systems.

We had problems with an outdoor timer that other electricians hadn't been able to fix. Their crew solved it quickly and for a reasonable cost. I've used Save Home Heat for many years and have always received good service.

We just had our mini-split installed by SHH. The whole process from getting the quote to the installation was seamless. They installed our unit exactly where we wanted it, and I am very happy with how it's working. They took care to keep things covered around the house and also cleaned up thoroughly afterwards. I'll be going back to SHH for future HVAC needs and will be recommending them to our friends.

I could not remove the gaskets of my older bath room faucet and my kitchen faucet had an annoying and expensive drip. Save Home Heat came and not only replaced my faucet gaskets - but we wound up changing the faucets themselves as they were so far gone they could not be prepared.  The extra nice piece is they also changed the water valves under both these sinks so I can easily use them.  That is so great because my water main is one floor away.  Yes, they returned once I purchased the new faucet and again did an excellent installation.  All the techs were pros and very professional.  I would use their plumbing services again.

Recently had Save Home replace our furnace and A/C.  Very prompt and professional from providing needs assessment to proposal to installation.  This is the second time I've used Save Home and would highly recommend.

Save Home Heat has been our HVAC contractor of choice for many years. We also purchased our new AC and furnace from them. Their technicians are extremely knowledgeable and friendly. There seems to be little turnover as we often see the same heating AC and plumbing contractors for regular service. We love the routine maintenance packages that Save Home Heat offers. They are affordable. Well worth the money. The best service and technical knowledge in Boulder County.

We had problem with humidifier leak. Save Home Heat technicians, Mitch and Ricky, came on the same day that we got the estimates to replace the old humidifier with an upgraded model.  The installation was completed in two hours.  They were professional, knowledgeable, efficient, and personable. We're pleased with their service and had signed up for Save Home Heat's annual maintenance plan.

This is the first time that we have used Save Home Heat. Our furnace was acting up. I called in and was able to speak to a dispatcher right away. I was able to schedule a technician right away to suit my schedule.

Byron was dispatched to our home and took time to thoroughly diagnose the problem. He clearly knew what he was doing and discussed the problem with me. He cleaned our furnace and made some adjustments.

I did not get the feeling like I was sold anything that wasn't necessary.

Byron was very professional and friendly.

Save Home Heat is now my go-to company for HVAC issues.

We had a furnace blow out after a flooded basement, and Save Home Heat was the only company available to respond within the day. The repair man was incredibly kind, empathetic, and professional. He went out of his way to make sure we got taken care of the day we needed to so that we don't have to go without heat in the middle of winter. Thank you!

Save Home Heat and Nick Lackey have helped us out a few times with plumbing issues.  They recommended a remediation company and quickly made the repairs we needed.  They went to extra mile replacing a few additional items so we wouldn't have to call again and cleaned up after the job.  I also appreciated the text messages regarding their arrival and departure.  They value your time and communicate well!

I've been concerned that my water heater is getting old and I also wanted an estimate on a mini split heat pump.  Chris explained my options to me and wrote up several estimates for each of the options available.  He was very patient and I felt very comfortable working with him.  I'm looking forward getting the work done.

Save Home Heat takes care of our furnace, A/C, electrical and plumbing. We have used them for over 10 years. They are professional, courteous and efficient. They seem to be current on new equipment and have many internal experts to confer with as well. We have had 3 central A/C units installed, 2 furnaces, whole house fans, whole house air purifier, whole house surge protector and electrical work over the years. We have always been better than satisfied.

We have recommended them to many others over the years and they have also been very pleased.

It was great working with Save Home Heat. Our AC wasn't working, and Jesus came out to diagnose it. He let us know that he was on his way, he found the problem, and fixed it in an efficient manner. He explained things very clearly and gave us information about what to do if future problems came up. He replaced the defective part on the spot and the AC was working again. It was a pleasure to have Jesus take care of this - he is very knowledgeable and professional!

Furnace went out during cold snap last week right before Christmas. Tried tirelessly to get someone from the company I bought it from 9 months ago to come out and service it through their emergency line. To no avail. Excuse after excuse. Snow, 2 wheel drive vehicles, Christmas, etc.. after I had a pipe burst due to no heat I Finally punted and called Safe Home. They called me back on Christmas Eve and tried to walk me through a fix with a technician. When they came up they were super friendly and knowledgeable. Got it working.  Will always call them from now on.

Call this company first. I received AC bids from 2 other companies. Fortunately, I called Save Home Heat last. They carry the best manufacturers and they gave me a better price.
They are complete professionals so I could relax knowing that I was getting state-of-the-art equipment at a fair price. Next time, I will call Save Home Heat first and skip the other companies.

When I made the decision to replace my furnace and get a heat pump, I decided to start with a bid from Save Home since they have a good reputation. Chris Kellogg spent hours explaining every tiny detail of what would be done. I felt so comfortable with the presentation that I opted out of contacting other companies for bids. I feel confident that I will be happy with the work when it is done.

We called a few HVAC companies in Boulder trying to find someone who could help us evaluate our current system and maybe get a quote for upgrading if needed. Save Home came highly recommended, was helpful and communicative from the beginning, and was able to get us an appointment within a week for someone to come out. Chris, our technician, called when he was on his way over, about an hour into our two hour window (and even apologized for it being so far into our window!). He came out and looked at our system and gave us a bunch of helpful information about options for making our second floor more comfortable, even telling us we don't really need to upgrade or replace anything yet. Honest, helpful, on time - we'll definitely be using Save Home in the future!

A very positive experience all around! We spoke to Scott on Monday and Chris came out to give us an estimate that Wednesday. We needed three a/c units that were scheduled for the following week. Corey and his team of six showed up punctually on the first day of installation. They were efficient and courteous and clearly enjoyed their work. Together with a great team of two electricians the three day job was completed in two days. I was pleased with the help I got calling the front desk and Abrielle was quick to organize our Xcel rebate. Altogether I dealt with 14 employees at Save Home Heat and I found their customer service to be exceptional. It's great to find a reliable company that you know you can continue to use, and Save Home Heat is that for me.

Since getting a new furnace and a/c unit installed last year, Save Home Heat has been exceptional in every way. We've had one service call and one complimentary maintenance engagement since the install. In each case the tech arrived when we were told they would, and we received emails, texts, and calls when the tech was on the way. The work was done efficiently and with high attention to detail. We could not be happier with our experience with SHH!!!

I just had a new hot water heater installed by Nick at Save Home.  The entire experience was seamless, from the initial quote to the work.  Nick explained everything he would be doing and how long it would take.  Recap when he was done and cleaned up after wards.  They are a bit more expensive than other quotes but since they also do electrical it was easy just to go with them since they took care of it all. I am pleased with my experience and recommend this company!

A very thorough evaluation of the air conditioning needs for our home.  Fully & clearly explained the various components and options.  Tech went out of his way to locate the thermostat with minimal drywall disruption. He wore booties whenever he came into the house from the garage and a mask at all times.  Very professional and courteous.

I also spoke with a client support person to set up an annual maintenance contract and she was equally knowledgeable and helpful.  I highly recommend this company for HVAC needs.

For close to 20 years now, this has been my company of choice for anything to do with our home's HVAC and plumbing. They know their stuff, their techs are professional and knowledgeable, and their prices are reasonable. We just had our HVAC serviced today, and as usual, Save Home Heat did us proud. Daniel and Francisco were very professional and knowledgeable. Daniel even found an incipient issue with our water heater and our main water pressure valve, which he was not even required to look at. I asked him how he found the problem, and he said he just always looks at everything when he's in someone's mechanical room. Nice touch--he prob. saved us a burst pipe or worse down the road because he went above and beyond.

Call this company first; you will not regret it.

Just now they installed a new energy-efficient furnace and air conditioning system in our house. The team is great - they really know their stuff, and finished the job in record time with no glitches. They were friendly, helpful, patient with all our questions, arrived on time, and they gave us great info on how to use the new technology that came with the new equipment. They also made sure we signed up for XCel rebates. Highly recommend.

Jeremy came and checked all ductless units as well as our 20 yo boiler and he was on-time (in the mountains that can be a challenge sometimes). He was very thorough, organized, neat and efficient! He was very friendly and informative. A pleasure to work with. This company has also been very dependable and easy to work with!

Save Home Heat was very professional and responsive since the beginning, through the installation. You felt safe and secure with them, knowing they would assure all expectations were met. Highly recommend them.

This company has problems with overcharging.

I appreciate some of my experience.  I did not appreciate all of it.

The front desk staff can be a little testy which I don't like.  They interrupt, are not good listeners and have a tone.

The tech was good the first time.  When I discovered, on the second visit, that they charged me hundreds of dollars (I think it was $350) for 10 minutes of his time and a $45 part, I was understandably upset.

The tech's response to my distress was not appropriate.  He got passive aggressive which I didn't like.

So, I think this company overcharges and they need to figure out a better way to deal with customers which is unfortunate.

I inherited this company from a home sale. They are awesome.  Prompt, friendly, very clean and through. I lucked out finding this service. Would recommend them to anyone looking for heating or cooling work.

Wow! The best HVAC service I've ever had in Boulder! Our heater stopped working last evening. We kept a fire in our fireplace going and called this company first thing in the morning. The temp has been in the single digits all night and the lady who answered was kind, compassionate, and quick. She got us the first available appointment at 1pm, and then they called to see if they could come early! Timothy called us when he was on his way. He was clean, efficient, and super knowledgeable. He fixed our problem within an hour and explained the whole process to my husband. We are impressed! We will be dedicated customers for sure as they offer lots of home repair and consulting services.

Very knowledgeable firm, expensive but thorough; timely repair; may use them to replace A/C

I've had them out twice to service my heater and they're always on time, very polite, and able to fix things the first time.

Love that SHH gives you a text before they show up with information about your technician. We have been working with them since the very beginning of Covid and always felt extremely safe!
And this company has meet all my home needs! Would highly recommend.

We've used Save Home Heat for our heating and cooling for almost 20 years.  This last call was very much like all the others.  I called and they scheduled a tech to come to the house within hours.  Tim showed up, mask on, slipped his booties on and got right to work.  He analyzed the issue, told me how much it would be to fix it - a fair price, then left to get parts across town.  He called when he was on his way back in half an hour, made the repairs, then explained exactly what he had done and stepped me through how to operate the system with the changes he made.  Professional, courteous, clear, conscientious.  About as good as it gets.

Save Home Heat is a company that has been in business since the late 1970's.  They have excellent products and service.  I have personally seen my bills reduce as I have replaced outdated energy hogs.  Rain or shine they show up, do the work and are clear about cost and how to use the products.

I'm a new customer, signed up for the service plan. Communication and timelines on the day of service were excellent. This was for a routine check up and all went fine.

Save Home Heat installed split-type air conditioners in our home this summer and I have been immensely pleased with the quality of their product (Mitsubishi) and the quality of their service.  I highly recommend Save Home Heat.

Mini split AC purchased from and installed by Safe Home Heat. Received a prompt and competitive quote, friendly customer service, timely and professional install - would highly recommend!

Rep was very communicative regarding arrival. He walked me through all my options for a new cooling system and was very responsive to my questions/concerns. Super efficient interaction and provided estimates for the options discussed within 30 minutes of departing.

So very pleased with Save Home Heat! As a newer homeowner, the technicians/plumbers are always happy to answer my numerous questions. No hidden or extra charges. No suggestions to complete unnecessary or value-additive (for them) tasks/add-ons (unlike Plumbline who tried to convince me/pressure me into paying for $2000 worth of cleaning/maintenance for a 21-month old, top-of-the-line HVAC system the previous owner had installed, that I desperately needed and threatened would void my transferred expensive prepaid 10-year warranty if I didn't.... or that I really should get a $3000 upgraded filtration system... etc etc etc. I hate Plumbline.). The annual maintenance package actually includes what it says it will. Wow! (Whereas Plumbline removed my filter because it was dirty but did not replace it...). When I had an error code, they made a note of it and fixed it during my annual maintenance appointment (as it wasn't critical--Plumbline tried to charge me to have a tech come check on it right away and a diagnostic fee on top of whatever it would have cost to repair it!). Anyway, I can't recommend Save Home Heat enough. Plus they are punctual and always very friendly to my somewhat confused, trying-to-help puppy.

Great experience with SHH recently. Sometimes they are a little expensive comparatively but the service is well worth the extra few dollars. Everyone they send is polite, friendly and very capable.

I am so pleased with the comprehensive service we received. We've had other technicians in the past who didn't know how to service the unit. It's so nice to have someone who understands the Lennox system!

This company is too expensive.  $225 to connect a new battery (I provided) for my back up sump pump and take away the old battery.   The job would take 5 or 10 minutes (I've had it done before).

Dave, the owner called to follow up and let me know they would be addressing the issue, much appreciated, thanks Dave!

I did not have a good experience with Save Home Heat. I initially called because my thermostat was not turning off my heat, and our heat was stuck on. The technician was polite and professional, and replaced the thermostat in 20 minutes, for which the charge was almost $300! When I wrote to the company to complain, the owner wrote my back a long letter explaining that they needed to charge these rates to run their company, and that part of the charge is because the technician (Gabe) was so experienced and could diagnose a problem quickly. I felt that the charge was exorbitant and I wasn't happy. We went on vacation for 10 days right after that, leaving the thermostat at 65. When we got home, the apartment was really hot at 75. I turned the thermostat was down to 52, and realized that it was not turning down the heat. So, I called back Save Home Heat who wanted me to wait two more days for the same technician to come out. In the meantime we were having to open our windows to be able to let the heat out so we could sleep! I insisted on having someone come out that day, which they were very reluctant to do even though someone was available. I explained to the new technician what had happened, and he immediately checked the valve on the heating unit that the thermostat was controlling, which he said was old and needed to be replaced. Another $287 charge! If I was charged $287 the first time because the first technician was so great at diagnosing problems why did he not test to make sure the thermostat he installed was indeed working with the system? I called again to protest the second $287 charge and was told that they had waived the trip fees. OK, well when I had first called they said they only charge a trip fee if it is something they can't fix or I decide not to perform the work, so the fact that they waived the trip fee didn't mean anything. In sum, I would not call this company again. Their charges are ridiculous and they don't take responsibility for their mistakes. Poor customer service!

Rip-off artists. They wanted to charge $605 to replace a $58 igniter on my furnace. That's $547 labor for less than one hour of work. I told the technician to leave without doing the repair.

I will never use this company again.

Other HVAC companies in Boulder will do this job for much more reasonable labor charges.

This company installed a new furnace in 2015. Salesperson was great, install was frustrating, 1st on-call service tech was awful, 2nd service tech was great.

Two of the installers were young guys that gabbed like school girls the entire time, which is part of the reason why one forgot to hook up one of the new duct runs, then I had to remind him 3 times to finish the one in the bedroom.  The other forgot to replace a cap that caused a small explosion of flame that could have been lots worse if I wasn't standing right there to turn off the gas. The on-call tech I got on the phone told me it was something wrong with the install so nothing he could do that night and would not be coming out, and to call the company in the morning. The tech that came in the morning, after a night of no heat, saw the cap right away and fixed it in less than a minute. Luckily, no damage to the unit.

One of the owners called me later in the day and asked me how I felt about the on-call tech not coming out. Perhaps he had done some training that suggested asking women about their feelings is a good thing to do. I found it bizarre in a business conversation.  It seemed like a diversion tactic to take the emphasis off of responsibility for his employee's behavior.  

The unit and install cost was average and it has run normally for the 2 years we've had it. I had asked for a quiet one, but the one they picked for us is not quiet and I've had trouble working around the noise.

I received  the call today to set up the annual maintenance visit and was told this visit is $114 but next time it would cost $199.  Most everyone else is around $150 with frequent discounts that make it $89.  I've cut my ties to this company now that their install warranty period is over.

Another furnace service company had been out earlier in the day to work on our humidifier. Several hours after they left, we realized the burners were not igniting in the furnace. Could not reach the first company - no response to voicemail or email. Tried Save Home Heat; Charles called me back promptly (after hours). Offered to walk me through some steps to figure out the problem, which he did - problem solved. Saved us the after-hours trip charge. Will be calling Save Home Heat in the future for HVAC service!

Save Home Heat followed up and reimbursed the $100 charge for the diagnostic.

Have used SHH for service several times, and they were runner up when shopping for a new furnace.  Good experiences overall, with friendly, thorough, honest, and knowledgeable people.  We have found that their prices are inline with other places that do good work in the area.

nice people and fixed my HSI plug same day, but charged $270
I found part on line for $50 - they said would not charge $75 estimate fee if I got heater fixed - but wow an extra $220 for 15 min to put part in? My fault - I should have tried myself

I called this company to give me a quote to install a furnace humidifier. They came out and gave me an estimated cost. Then I called and made an appointment to have it installed. The technician never showed up. So I called to ask what happened, and they said they could re-schedule, but then told me they don't install this model after all. This was a real waste of time and energy.

Perry from Save Home Heat has been fabulous with our air conditioning and furnace repair.  Very professional communication from the first call all the way through parts being ordered and final repair set up.  The repair was far less money than buying a new unit.  Will definitely be using this company again.

The Save-Home heating service is always great - polite, prompt, clean, thorough - but when I signed the service contract, I didn't realize that they were extending their inspection/testing service to plumbing with no option to keep to heating/AC only. I don't need the plumbing extension because I have had a perfectly fine plumbing service contract with Precision Plumbing for decades. I can opt out of a particular service, but there's no reduced-cost heat/AC-only service contract and I wish there were. Of course I'll stay with Save-Home anyway - they've been taking care of me for decades, too.

This is an overall update review of my experience with Save Home Heat.  I started dealing with them when I selected them to install an expensive Triangle Tube combination heating boiler and water heater unit in my home.  The original installation was done in January of 2013.  Well, here we are 2 years later and I think I have a pretty good idea of how this company operates.  I am a Federal Government Inspector and have been known to be very detail oriented so hang in there...  

The new Triangle Tube installation went well and looks very well done.  The only error I found was one of the new zone control valves was installed backwards which caused banging in the system.  This error was corrected within a week of my complaint about it.  Taking everything into account, my first year with the new system was problem free and I was fully satisfied.

On the free one year inspection of the unit by Save Home Heat, I was told all is well but I needed a new filter for the condensate that runs from the unit.  $300 for a new filter every year?  I did not replace this and found later that it did not need replacement - it just needed to be rinsed in water.  Lesson learned, request the Triangle Tube expert for yearly inspections.

Just short of 2 years with the Triangle Tube the issues began.  First, no hot water was discovered on 2 different occasions.  Save Home Heat sent repairmen and this was resolved.  The Save Home Heat owner agreed to cut the repair bill in half and my cost was under $200.  

Then, the real issues began.  No heat or hot water.  As a matter of fact, no heat on several occasions in November when the temperatures were well below freezing.  I came home from trips to find the temperature inside my home hovering at 50 degrees.  This is when the repeated visits by Save Home Heat servicemen began.  They couldn't seem to fix the unit and I actually had to use their portable electric heaters to heat my home one weekend.  Major hassle factor at this point.  I was poised to demand a new Triangle Tube unit as this one simply did not function.  Finally, after a persistence I had to admire, Save Home Heat's expert found the likely root cause of the issues.  Many parts were replaced, the expansion tank was replaced, the Triangle Tube sales representative was present onsite, and more.  

I simply wanted this Triangle Tube unit fixed or replaced. This whole scenario cost me worry and many hours of my personal time.  Save Home Heat made it right.  It was obvious to me they were not going to give up on it.  They called in Triangle Tube experts.  They sent their own expert on several occasions.  They did what it took to correct the situation.

It's been over 2 months now with everything working perfectly.  The unit was out of warranty during all of this and I was quite concerned about the cost of all these repairs.  I finally received the very thick envelope containing the repair listings and charges.  I nervously read through the pages looking for the total charge.  There it was, hand written on the last page was NO CHARGE.  Wow, here is a company that did the right thing.  Talk is cheap while actions show the real integrity of a company. This company was there to fix the problem and then do the right thing for a loyal customer.  

Would I buy another Triangle Tube heating system?  Absolutely not.  

Would I use Save Home Heat again?  This is the only company I will use for my heating and air conditioning needs for many years to come.  They do more than they have to and value their customers.  What more can you ask for?

I just had a Mitsubishi ductless cooling/heatpump system installed by Save Home Heat and their technicians, Kaelan, Remy and Nick did an extraordinary job! I got three quotes for this project and the quote from Brandon at SHH was not only the best price--he came up with the best system configuration BY FAR (more on this below). This was a huge investment for me and I spent hours meeting these reps and doing my homework online, so you can save yourself some research time and just call Save Home Heat! They are professional, listen to their customers, take pride in their work and work together as a team under challenging circumstances--e.g. working on the roof running lines on a 90 degree plus day. Regarding the system configuration, Brandon was the only one who could (pardon the overused expression) think outside the box. I was concerned about how the lines would look on the outside wall running to the condenser--I did not want to look up from our small patio where we spend a great deal of time and see the lines but it seemed inevitable since the units 'have to' be mounted on an outside wall. However, Brandon came up with the brilliant idea to install the indoor units on the boiler room wall inside the house and run the lines through the roof and down the side of the house where all the electrical and other utilities are--and not within view of our patio (HUGE win!). This was not an easy configuration to execute but Kaelan, Remy and Nick were not daunted by the challenge at all. Further, Brandon clearly has a great deal of expertise with these split Mitsubishi units and patiently answered my endless questions. He was also the only rep who discussed potential rebates from the City of Boulder with me--which they include as a line item right from the get go. The other two companies never even mentioned rebates(??). Save yourself some time and money and go with Save Home Heat--you will not be disappointed!

I had a very good experience with the repair person who came to the house.  He was early (but called to make sure that was OK), explained things well, and worked quickly.  He explained I needed a new dual capacitor for my AC unit to get the fan running again.  He offered me a flat rate that included labor and the part, but did not explain things beyond the flat rate.  It seemed high, but I work on the 2nd floor, the AC was not working, and he was there with the part and ready to do the work.  I agreed to the work.

While he did the work, I went in to check online to see how expensive a part it was.  Turns out I could probably have bought a part for $20-$30 or around $60 at the high end.  The total price, from Save Home Heat, was around $300 which included the part, labor, and the $75 travel fee.  For the five minutes I was inside, he had finished the work and everything was working with the AC unit.

I realize that companies like this have overhead that needs to be covered.  But, this was possibly a 5X markup on the part and minimal time diagnosing and making the repair.  To me, this seems exorbitantly high and a pretty unsavory business model.

If the price had been much more reasonable, I would gladly call this company again since they were otherwise prompt and professional.  I can not recommend them for a small repair and I will not be in touch when we replace our furnace in the next year or so.  I wish all contractors would adopt practices that cultivate trust and a longterm relationship!

We have used Save Home Heat for service on our furnace for about 10 years, and they are great. Service people are always on-time if not early, are very straightforward about explaining things in a way that a layperson can understand, and best of all *are not pushy* about selling products or services. We have the original furnace in our 1958 home, and the technician always gives us the pluses and minuses of replacing it, rather than simply trying to sell us a new one. We pay about $115 a year to be in their maintenance club and they call us to schedule the yearly cleaning and inspection. A very honest business and highly recommended.

Be sure to get a second opinion if they recommend a full HVAC replacement. My husband wasn't home when I called to get our heater's old mechanical filter checked that we suspected was broken. The company sent someone out within the hour, so I thought I was getting some great service! The service person did find the filter was broken. He then checked the whole heating system and recommended that I not only get a brand new one installed, but that since the A/C could also have problems, I should just get the whole system replaced! This was without inspecting the A/C. He then checked our CO monitor, which reported zero currently, but a peak level around 175 was recorded at some point (I have no idea when and probably before we recently moved in). Although his monitor device showed a zero CO level too, he told me he didn't want to scare me but I should probably sleep with the windows cracked just in case. Instead, we reset the detectors so we will know if the levels spike again (they have not). We had a different company visit the next day for a second opinion. They replaced the broken mechanical filter with a simple disposable one that will last a year. They even got the humidifier working which we thought was done for (Save Home Heat told us it needed replacement too), and they told us everything else was running fine and even taught us what to look for ourselves. We are very happy we didn't settle for the recommendations from Save Home Heat. That other company fixed the simple issues for about the same price that Save Home Heat charged us to simply check the heating system and make the replacement recommendation.

Contacted this company in late November to repair my hot water heating system.
Three rooms were not heating.
The tech arrived and advised me on top of the $75.00 trip charge there would be a $74.00 diagnostic charge to assess the problems and recommend a solution which I paid on the spot.
A week later I was contacted by phone by a company representative that the cost of the repairs would be $1080.00 which included yet another trip charge.
Although this seemed quite high I agreed to the repairs and scheduled a service call to be performed a week later.
The same tech arrived with a part and a bucket of ethylene glycol.
After 90 minutes the tech informed me he could not figure out the problem with two of three rooms and the third was repaired attempting to explain 4 to 5 more hours would be needed to attempt a solution to the problems with the remaining rooms and even then he could not be confident a solution could be reached.
Exasperated, I decided to not go further with his suggestion and asked if a discount would occur as the service call did not take the 3-4 hours mentioned when I was given the estimate and 2/3rds of the repairs were not performed the tech reluctantly lowered the bill to $913.00
Today I discovered the allegedly repaired room was not heating.
I contacted the company and was told was that yet another $75.00 trip charge would need to be quoted to have the tech return.
$988.00 later and in the same position as when I began, I have decided to contact another heating company
I have been contacted by the owner of Save Home Heat and assured a satisfactory resolve to my experience will be made

The heat in our house decided to go out on us (yay). We called save home heat on a Saturday morning and they arrived about an hour or so later. Brandon told us the furnace should be replaced but he could fix the issue, wouldn't recommend it since it would be a temporary fix to only go out again. He wrote out a proposal and left us 4 heaters. After some discussion my husband and I decided to have them install a new furnace. We contacted Brandon via email on Sunday (during the Broncos game) and responded immediately. We set up time for him to come Monday. Brandon came about 6:45am on Monday to accommodate my work schedule and told me the work would start Tuesday. I wasn't able to be home during the install so I gave Brandon my garage code to let the installers in during my absence. I came home on my lunch break to check the status. I was blown away! It snowed that morning and I didn't shovel. I came home and the guys shoveled my driveway and sidewalk. I walked into my house and they had tarp laid down throughout the house since they were coming in and out. Brandon kept me up to date on the status of the install throughout the day. We had a successful install and a warm home! I am very satisfied in my choice of choosing save home heat for my new furnace.

When my central AC system failed during 100 degree weather, I called every  HVAC company in town, only to find out that wait times were as long as two weeks. (I'm looking at you, Precision, with your same day AC service false web site advertising and your totally lame answering service that never forwarded my message.)

Save Home came recommended from a contractor I trust, but who was too busy to make a service call. I received professional, prompt service the same day.  Why the four stars instead of five? The hurt me pricing, but then again, I was paying for after-hours service.  Yes, I could have gotten a cheaper deal, but with inlaws coming to town, I made the choice to pony up the extra cash.

This business is the best!!  Super, quick assistance, good explanations, knowledgeable technicians, friendly attitude.

Matt and Jon came out to provide a free estimate for replacing our whole house (attic) fan. Within the two-hour arrival window, they arrived on the dot at the earliest time. They were friendly and professional, putting on booties before entering the house. They were very knowledgeable about whole house fans and did careful measuring and inspecting of what would be needed. Matt provided me with two color brochures of the suggested replacement fan and carefully explained the technical requirements, including showing me the math he used to calculate the best system size for our house. While they were there, I asked Matt to give me an estimate on a repair for our furnace. I had not scheduled this, but he did this for me cheerfully. He even made a very quick-fix improvement (no charge). Finally, he gave me an estimate on the attic fan prior to leaving, then followed up with a formal written estimate an hour later via email. Although this was an estimate and not project work, I was very impressed.

They installed a mini split system last April.  Not a problem yet.  Their price was $1,600 lower than the next bid.  Would recommend them in a heartbeat.  The real reason I chose them was the recommendation of 3 customers that I know.

very bad customer service, they never call me back into separate occasions, and very expensive, we will move one with out you in the future,=.