Best Custom Design in Phoenix AZ

The team at Integrated Metal Structures were great! I had an issue with a rusted fence that had fallen over and submitted several requests for quote on Yelp and Angi's List. Alex and Marc were the only ones to respond to my plea for help. I shared pictures so they could get a feel for the work that was needed, then Alex came to the house to personally inspect the area and take measurements. The next day Blake showed up and did a great job with the repair. E was professional and worked quickly to get the job done. He cleaned up the work area after the project and made everything look great. I couldn't be happier. Definitely recommend these guys!

We had some damage to our back gate - Joel fixed several boards, re-stained them and put user-friendly latches on both doors. Joel was absolutely wonderful to work with - fast response, a great communicator, even sent me video of the work he did (we live down in Phoenix and rent the house). Pricing was very reasonable - I would work with him again in a heartbeat! Thank you Joel!!

We had two custom side gates made. Amazing craftsmanship and quality! Professional, detail-oriented, easy to work with and delivered two beautiful gates within the timeframe promised. Completely recommend and have already referred to others!

Great work, beautiful craftsmanship, friendly and great service. I highly recommend them.

I've worked closely with contractors and handymen for the last 10 years. I'm not sure if I should write separate reviews for each project or one really long one. The owners of One Stop Woodworks have been working in my home off and on since they put in the custom wood and iron stair railing. As other contractors failed to appear as promised and left us in time crunches, I turned to these two reliable brothers for recommendations. They let me know they were licensed contractors and could do just about anything I came up with. They also told me what they didn't do (instead of winging it). I cannot say enough good things about Daniel & Israel. As professionals, they do what they say they will do, when they say they will do it. They communicate. They are flexible, knowledgeable and creative. They are skilled craftsmen, with high standards. They're strengths are as carpenters & woodworkers, but they have in-depth understanding of the big picture and crews to cover other work like plumbing & painting. They leave your home cleaner than they found it and respect your property. I've made every hiring mistake there is over the years and learned what value really means. You hope the work you get and the price you pay will line up and you'll feel good about the money you spent; that neither party will feel that they've been taken advantage of. One Stop got their license in March of 2020, so you may not see enough reviews to suit you. I met them in October 2020 and they continue to work with me and my clients. You won't regret your decision to work with them; they are excellent, fair & honest people. Check out the photos of my custom electric fireplace insert and mantle, built from specs before it arrived to match the custom stair rail. See the whole house interior paint that happened after the original paint contractor canceled. Look at the tiny pantry closet remodeled into a full custom under stair pantry. Check out the pantry door reconstructed with framed in glass, custom paint & hardware. See the 1993 laundry room converted to an amazing work space with cabinets, custom folding table, in-wall ironing board, custom shelving, hanging bar and utility/dog washing sink and the lovingly refinished Iowa farm door. These are just the highlights. The guys changed my fixtures out and seemed to enjoy seeing the changes as much as we did. It's been our good fortune to meet & enjoy the people from One Stop Woodworks.

Don't let the contractor/owner do any of the work. Tell him to let the pros do the job.

Best to only give final payment after EVERYTHING is perfect with your pool/patio.

UPDATE:

After moving into a new house recently, we decided to contact First Impressions to get another security door because we missed the one we got from them on our previous house. The process was just as smooth as last time, we had our consultation and door installed in just 3 weeks.

Flo and Diante installed our new door today and did an amazing job. They were both so kind and arrived exactly when they said they would. There is no mess I have to clean up outside or inside, everything is spotless. I can't believe how great the door looks!

Thank you so much! I will forever recommend First Impressions and will continue to use them for future purchases.

Very satisfied with First Impressions! We decided to get a security door for our house and when we looked at their website they had so many different options to choose from! The installation was quick and Jacob did a great job and was very informative. We are so impressed and would highly recommend this company.

I was referred by a friend after a bad storm had revealed a leak in our new home. With another monster storm about to hit us, I reached for a consultation and Geremy drove an hour and a half out of his way on his own time to look at what was going on. Gave me a quick and honest assessment, when asked how much, he was beyond reasonable, and offered to handle the job on the spot, so the next storm wouldn't damage my house! You will regret using this company! My roof guarantees it!

Product looks great! Three days after install rear Arcadia doors would no longer close right, went on website to report issue with no return call. Gave it about a week, then I called the toll free number. Spoke to Manuel, whom by the way was very polite. He mentioned that I would get a call from scheduling. It's been about a month with no

Last update:
If I owned a service business like First Impressions, I would hope that my customer service was ran by Ms Dobbs. Jeniffer Dobbs became involved after two miscommunications and disappointments. She stated that her intentions were to communicate with me throughout the day until repair was done and she Did what she said she would do I'm a born again fan. Thank you Jennifer for your assistance. Had there been no issues they would have earned all stars.

Beautiful custom work.  Everything about this company was extremely professional.  The salesman was personable and knowledgeable.  Scheduling was easy and the installer was quick and did a great job.  We love the door and it was exactly what we wanted.  The old door was a Home Depot door with 2 sidelites.  We paid good money for it and it was a waste of money. The old door lasted 10 years before it started to come apart in the door frame.  The First Impression door is extremely solid.  What a difference.  I think our house will fall apart before this door does.  I would highly recommend this company.

At first they were great. But the last two months not dependable. We found plastic bags in both filters and alot of algae because they haven't shown up for three weeks!

Dave the owner was very straight with me about the costs, his crew came and did a great job, they worked hard and were very professional, I would highly recommend this company.  My deck around my pool and my patio look great, they also did my front porch walkway in flagstone painting, it looks great also.  If you want someone to do this type of work and pay a fair price I would contact Dave.

We LOVED the pool fence company when they did our pool fence and front courtyard gates back in 2010.  They had fab customer service, gave us a great price, rushed our order so we didn't have a toddler running around w/o a fence  They also color matched our fence to our pool deck paint, fixed our RV gate while they were here, custom built a part of the pool fence that they noticed was a hazard, and came back the following week to touch up.  Then, a few summers ago, when we found these metal rebar poles in the backyard, behind some trees, I called them to remove them, as well.  They charged us $10/pole and fixed that for us as well, even though it really isn't their job.
 Then, last summer, the latch on our RV gate broke in a major monsoon.  So, we called them again.  They came to the house and fixed the latch the next day.  I didn't even need to be home... just came back from work and it was fixed perfectly.  We have recommended Custom Fence to several friends and all have been happy with the work.  Fabulous company!

After reading up on reviews for companies installing pergolas, I saw who had the best reviews and took the plunge and called Royal Covers.  If I knew how cost effective and professional they were, I would have done this years ago.  From the very start, every person involved was top notch.   Lee provided a thorough/cost effective estimate that they stuck too (as well as providing some design ideas), and Eddie was the most thorough installer/technician I have seen in a while (almost OCD thorough, which is a good thing).  Even their electrician was a perfectionist, and took the extra time to do things right even after I had some better ideas (aka changes) for power routing.  They were on time, cleaned up at the end of every day, and cleaned up after the project as if they were never there.  I'm calling them again this winter for a trellis over my outside bar.  Thanks guys!!

They replaced our waterline pool tile.  It looks great and they were very responsive and professional.

I recently had Colletti Design replace my stair railing.  Things started out well but quickly went downhill.  Initial design phase was quick and easy.  I was informed that the lead time would be 6-8 weeks.  After 8 weeks of waiting with no update, I called to find out what the status of my order was, and got a quick response.  

A team showed up to template my railing, which involved some welding inside my house.  I received a phone call later that day from my wife to inform me that the install team had set fire to my staircase, causing damage to the carpet on 3-4 stairs.

They were very apologetic and promised to pay for replacement of my stair carpeting.  I wasn't too upset at this point (accidents do happen), but my experience afterwards was completely unacceptable.

You would think that after having set a fire inside my house that this company would have payed especially close attention to my job, but I experienced the opposite.  Not once did I ever receive an unsolicited phone call.  i was constantly calling to find out when (if ever) my railing would be installed.  Two and a half weeks later, after promises of expediting, my railing was installed -- in the wrong color.

At this point, I was very upset and informed the owner of everything that went wrong.  The only thing I was given were some weak apologies.  They did eventually arrange for my railing to be removed and powder-coated in the correct color.

I was given nothing for my multiple inconveniences.  Given the price (which is substantially higher), I was expecting to receive high-level service.  I received the opposite.

All said and done, I received a simple stair railing after 12 weeks, along with a burnt carpet and several long days for my wife and baby, at a substantial price premium.

Rusty and his team provided our family a beautiful outdoor living space, as well as, a beautiful front yard. The design and implementation was easy to follow.  We have an outdoor kitchen, including a pergola and turf for our pupping to run around in.  We also have beautiful landscaping, including trees, cacti, boulders, and a river rock.  They were easy to work with and followed through with everything discussed.  We recommend this team!