Best Custom Design in Phoenix AZ

False promises, delay, delay, delay. Save yourself major hassle and purchase from a better company. My order of 2 pieces of tempered glass (for over $3500), as simple as it gets, and they have already rescheduled delivery twice and still aren't certain when they can actually deliver & install.  Guess I know where I won't go to replace the windows on my whole house later this year.

We just had all of our windows replaced and Chris and team where absolutely wonderful!  From first visit to installation, we have no complaints whatsoever.  Great communication.  Love the windows, price was reasonable and installation was smooth and timely.  They were professional, clean, left no messes at all and pleasant to have around the house.  They made sure to answer all questions and to show us everything about our new windows with the assurance that if we needed anything to give them a call.  Definitely recommend this company!  Thank you!!!

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

We needed to replace two sliding doors that are oversized and were original to the house we just bought (40 years old).  We tried a few vendors and just were not happy with the product they offered. So we went the opposite direction and found the product we wanted and that led us to Greco Roman.

Walter came out and met with us to give us an estimate for the two doors and two small bathroom windows that the previous owners didn't touch.  Apparently the door we picked was way over our budget.  So he worked with us to find something to meet our needs, go well with the house/windows, and was in our budget range. We settled on a Milgard door as it seemed to be the perfect solution for us.

On installation day, they were a guy short so it was a long day for them and us as they ran into a few problems with getting one of the old doors out that they didn't anticipate (the other was a breeze).  But they wanted the install completed that day because the second day hadthe painter coming to touch up all of the stucco/concrete around the doors and windows.  

After the job was completed, we noticed a few things that were not as we expected them (not huge but still).  We emailed Walter and that afternoon they sent their project manager, George, out to check it out. He agreed and the next day - they came out and made everything perfect!!

Some might ask why 5 stars if the job wasn't perfect.  My reasoning is simple: seldom are things absolutely perfect.  It is in how the vendor addresses the homeowner's concerns that is important.  So many vendors shut that door and, bam, they are gone.  Not these guys.  Within a day of sending that email, everything was fixed to perfection!

I will also say that, in all honesty, we could have gone cheaper than their estimate but we paid for a high quality product that was far superior to what the other vendors were recommending.  A job like this that, hopefully, will last many years is something you do right the first time.

The doors are absolutely amazing - we immediately noticed a difference in the house (in the master where we had one slider, it was impossible to cool or heat that room as those old single-panes didn't afford much protection.  Now - our bedroom is as cool as the rest of the house!

Great teams - very friendly, masked (even after the state mandate was lifted), nice clean up.  I like that the teams they send are their employees, no sub-contractors. The owners/managers are very responsive.  Great customer service.  I would recommend them highly and I would use again.

Very, very poor service, communication, and organization!  Riley came to my home to give me a quote to replace some windows.  He stated I would receive the quote that afternoon (July 2019).  I did not receive it, I waited a week called, he said his office would get it out that afternoon.  Once again, checked spam folder etc....nothing.  Called a few more times....why?  It was measured and finding a Milgard window company seems difficult, many I called only sell to contractors.  So I finally get hold of Riley again.  I told him if I did not get a quote that day I would assume they did not want my business!  No call.  But stupid that I am, I called again today...spoke with someone in the office who was pleasant and did at least return my call...Riley cannot even find my measurements said I probably should go with another dealer.   This is definitely not a company who wants your business.  AVOID!

Found them on the internet  Called them, and they came out the next day.  They were thorough, professional, and I would call them again!

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

I contact Mountain View Windows and Doors via the Yelp page giving them all the information about some replacement doors.    Measurements, photos, detailed information etc.  I get a reply with a notice they will give me numbers the next day.  Well, that never happened.  I waited a week and then contacted Mountain View Window and Doors AGAIN asking about my quote and they just ignored my message.  Not a good way to do business if you ask me.

So the juries out for me. Ordered 15 windows and 1 slider about 2 months ago. Was scheduled to begin April 3rd. They emailed to say they were short staffed and needed to reschedule for April 10th. Then they rescheduled for April 12th. The 5 man crew came out on the 12th and said they couldn't make it the 13th because they had to work on another job. They came the 14th and said they would be back Monday the 17th but 2 of the crew had to work on another job. AND the kicker to it all is, once they get done, they contract with a guy to do stucco repair and cannot give me his schedule.

$25,000 and this is the way I'm treated?? Crew is great but there is very little communication from sales (who told me he had no idea this was happening) or scheduling. I'm told they'll figure it out and let me know but I haven't heard anything from anyone and my house is in disarray because I've had to move stuff. I've missed work and had to reschedule dog care multiple times.  Will update if the job ever gets done. Would not recommend this company!

Make sure to read the contract fully before signing there is no way for a client to get out of it without having to pay this company 33% of the total I was fully cooperative with all they asked for my side of the bargain so they could have an easy install when the install was ready I removed all my blinds and moved everything out of the way when I received a call saying they have all my products ready for install come to find out my order was never placed after 3 months and the windows they brought were not the correct windows or even the correct sizes for my house it was a different clients I called the next day she said it will take about 2 weeks. the lady that I was speaking to was fired due to messing up other clients orders. It has been over a month since I removed all my blinds and moved everything out of the way (which it's still like that because there's no point in putting them back)  I have not received a call or even heard anything from the company about my windows and doors so I called to cancel my services due to not fulfillment to the contract and Miscommunication on there side and to let them know that I just don't want the windows and doors anymore and immediately the guy said that is impossible due to the contract and they have the high attorneys for this situation and as a company we will not lose
I did not read the contract fully but there is NO EXIT CLAUSE for the client to have the right to cancel after the company has not hold up there bargain so just make sure you read the whole contract because this company only cares about one thing only and that is scamming people into contracts that only benefit them and could care less about a client I knew right away as soon as the guy I spoke to started bringing up attorney and lawsuits right when I said I would like to cancel the order than he also told me that it was my fault that I should of been calling them everyday because in his words and I quote if it was his house he wouldn't put up with that shit (laughing) how is it my fault as company you should of called your client and communicated with them of what's going on

We had our whole house done. Richard the installer and his crew were great! They were fast and very efficient, friendly and knowledgeable! The windows look beautiful! BUT the only thing I wasn't happy about !!! The sales person never mentioned to us that our inside mount blinds may NOT FIT again after the windows were put in. I thinks that if that is a possibility it should be pointed out before you buy!! I have these type of blinds through out my whole house.

Recently remodeled my home and decided to go with Capstone for my new door which included door, framing, drywall, and stucco work. I mostly dealt with Greg and Audrey, both were very friendly and very communicative! They kept me updated every step of the way and followed up with me before and after each phase of the project to check my satisfaction with the work that was completed. They turned an old 3-panel door in to a beautiful French sliding door in less than a week from start to finish (not including the order time). Honestly the work was so good that you cannot even tell that the old door was there! I have already recommended them to a friend and when it comes time to replace my windows, I will have Capstone do the work!

True View was easy to work with in replacing a window with a broken seal.  The estimate was easy and reasonable. The install was quick.  And they worked with my schedule. I would use them again.

This  has been the worst experience by far!
Ray Baxter is a narcissist crook who was verbally abusive to me and his own wife. He blames everybody else in fact it's his clueless ways of running a business! He will yell at customers if he doesn't get his money when he wants it. His installer Simon is not licensed and illegal
Make sure you do a background on Ray Baxter
Majority of his reviews he put on himself
Check rip off report he has done this before with other employees
You have been warned
Medafisics degree he bra
Hilarious and delusional person
Simon no longer works for him
Ripped him off too
$4000

updating the review... I have since received a refund from the company for all monies and purchases. Honest company, just didn't hire competent workers and need to manage financials better.

He is very nice. But, when we paid him for glass for our tables. He tookour money and never performed the work.Do NOT use! He is not an honest person.