Best Custom Design in Phoenix AZ

I used sewer time for a septic tank install. They came in and took over a job that another contractor had dropped the ball.  Our construction was on hold until the septic tank was installed and sewer time stepped in and saved the day! They were easy to work with and were responsive to questions and worries. Fast, easy and reliable.

We had a scenario with the septic backing up. Obviously, that's not a We can get you on the books in two weeks type of incident. I searched Yelp and called American (I figured anyone that uses a poop emoji for their business, must have a sense of humor, at least).

The woman who answered the phone was very polite and friendly. She said 'Wally' is the expert and asked him a few questions. Took down my information and said he would call back within a couple of hours to tell me when they could come out.  When no one called back by 5pm I emailed them just to make sure they had the right information.  Nothing.

24-hours later, still no call from 'Wally' or anyone else. Maybe the poop emoji was a sign they don't take their business seriously? I've lost a day addressing a serious problem and now we're headed into the weekend.

A-American gets a poop emoji from me but with a frown-face.

This company is top notch! Great service very thorough highly recommended for all septic needs!