Best in

This was my best experience thus far. Dylan went above and beyond. He was very informative and thorough. I'll only use Bulwark at this point.

Best pest control and best customer service!! These people have treated our new house for numerous issues and they go over and beyond with the best customer service, detailed pest treatment, and informing you of what they're doing and why. Thank you, Truly Nolen!! Finally a pest company you can trust and rely on.

Aaron M Johnson did a wonderful job making sure I had everything taken care of.  He was on time and very thorough.  I greatly appreciate bulwark and the quality of work they do.  It is very nice to get emails and txt's to know when they are going to be out and a timeframe in case you want to be home to have them treat inside or to notify them about any issues you have been seeing.  Thank you again and I recommend you to everyone who is looking for a Exterminator.

Very kind and knowledgeable people. They took time to explain things to my wife on the initial spray. Since hiring them, we have not had any scorpions.

Do not bother looking any other pest control company.  Ryan/Elite is the best pest company I have ever used.  They have serviced my home for the lest two years.  Always on time and very professional.  Service charge is only $45 and they do not try to sell you any service contracts.  I had black widow, crickets and scorpions in my home and after the first visit they were gone and I did not need another service for over a year.  

Fast forward to June of this year.  I had a rental house that the previous tenant destroyed.  It was a beautiful remodel only 1.5 years ago and never any pest issues.  After we had to evict the tenant, the home looked like something you see on tv's Hoarders show.  It was full of junk and garbage and tenant brought with them roaches, bed bugs, flees etc.  According to Ryan it was possibly the second worst house he has ever seen.  I wasn't confident anyone can fix the problem 100%.  Ryan showed up, accessed the situation, and treated the home inside and out.  Within 3 weeks all the pest was dead and gone.  My contractor even said he was impressed with the results.  The price was more then reasonable and less then any other company.

Ryan has gained a lifelong customer and I constantly refer him to all my friends and family.

Had my house sealed by these amazing people 3 years ago and we are still scorpion free.  Can't argue with results.

I rarely write reviews, but my most recent interaction with Precision Pest Control was unparalleled by any other customer service interaction I have ever had. I still don't understand how or why they are able to treat me with such personable service, and I've never met the whole team face-to-face. I was so moved, I had to take the time to give them props, and my deepest gratitude. This company is family owned and operated, and is a rare delight to work with. No faceless corporate BS... a husband,  wife, and daughter run the business, along with Cleve (who has nearly 20 years experience/ the owner has 30 years). They will treat you right and provide honest, reliable service at a fair price. I simply couldn't afford to pay them what they are truly worth, which is why I am glad their rates are competitive... let's hope my review pays it forward instead.

I recently bought my first house, one in the east Valley, after living in central Phoenix for three years. In Phoenix I never saw a single scorpion--in fact, the only places I'd ever seen one were in zoos!

I saw a couple dead ones in the spring after using a different exterminator company; however, that company just wasn't particularly responsive and didn't strike me as thorough. I had to do a lot of my own homework, I was so terrified of scorpions. The last straw was when they were supposed to come for a regular spray when I was out of town (they didn't come).

After reading Guaranteed Pest Control's Yelp reviews and checking out their website, I gave Trey a call. Much to my delight, he was able to make time to come out later that day. He spent time with me on the phone and at my house patiently answering my never-ending, stream-of-scorpion-consciousness, ridiculous litany of questions. He sprayed inside my home, outside my home, and around the perimeter on my block fence. He even took the time to go all the way around my house, on the side where it gets into my neighbor's side yard. (I don't think the previous exterminator did this.)

On the next trip he's even going to humor my anxiety by fogging the attic, though based on my descriptions he doesn't think it's needed (hey, I'm happy to pay for it if it makes me feel better!).

Things have improved since Trey's been here. I make sure to have a good exterminator like Trey because what he does also kills other pests and bugs, which are scorpion food. If you aren't doing that, you may as well be ringing the scorpion dinner bell.

Here's what I've done:

Cinder block walls are scorpion hotels!! Close 'em up!!
-- if you have a block wall encircling your yard (most of us do), caulk up ALL the gaps. This means the vertical gaps between each cinder block, as well as the bigger gaps on the I blocks. This is not difficult...it took me a few tubes of caulk and a couple hours after work.
-- paint your block wall. I bought 4 gallons of paint, grabbed a 1 nap roller and paint extension pole. This took me one afternoon.  

Remove debris in your yard
--Scorpions love any little thing they can hide under. Scour your yard for extra wood, tiles, junk, anything they could possibly hide under or in.

Seal your house
--Talk to Trey about sealing your house for scorpions. We're talking stem wall, exhaust fans, under your kitchen/bathroom sinks, etc.
--Have your exterior doors weather-stripped really well, and install good sweeps on the bottom.

Scorpions just want food and water: don't let 'em have it!
--If you have plants, be sure to water them only the amount they need and no more. No extra water standing around in your yard!
--Don't feed the scorpions! Hire Trey as your exterminator to kill the scorpions and what they eat.

Now I just have to figure out a way to tell my neighbors about Guaranteed Pest Control!!

His pricing is better than the other company I was using, and I feel like I'm getting MUCH better service. If you need an exterminator, give Trey a call!!

What more can I say Ben knows his bugs and rodents. He even knows how they think I believe. HA HA.....  He is amazing and is truly a wonderful business owner through and through. He cares about his clients making sure they are living in a BUG/RODENT FREE ZONE. I highly recommend him if you are looking for a new pest control company.

Hired Thumbs Up to come out and take a look at a pigeon problem we were having. This problem had already been addressed by another company without success.

Thumbs Up came out and fixed where the previous company went wrong. Rate was very fair and he explained everything that he did.

As of right now, I would definitely recommend Thumbs Up if you are having pigeon issues.

My dad got bedbugs in his studio apartment. The landlord treated them several times with some other company. They kept coming back. Then the landlord was going to kick my dad out blaming him for the infestation.

One treatment form Naturezone and a little education wiped them out. When my dad moved to another apartment while packing his stuff up we found dead bedbugs everywhere, BUT not a single live one.

My dad has been in his new apartment for 3 months and still has no bedbugs.

Joe was awesome. After 2 other pigeon control companies failed, Joe came in and took care of the issue. Highly recommend!

Small family owned business.  The owner came to our house and talked us thru our problem with insects by a lake.  He gave our house an immediate treatment & we signed up for their regular service.  Great deal for his coverage.  Heartily recommend them.

They truly are Arizona's Best Choice exterminating company. Daniel Guerra is our service person and he does a wonderful job. We've tried several others and they can't compare to this service

We had our bi-monthly service fro Bulwark today. Phil did his usual superb, thorough job. In addition to spraying the house perimeter for ants he sprayed inside the kitchen where my wife recently saw a bay scorpion; removed and dead rat and rebooted our outdoor traps; and sprayed two bushes for silk worms. We never have an issue that's not addressed quickly and expertly by Phil. Always pleased with the Bulwark service.

Having just moved to Cave Creek and we were concerned about critters living nearby.  Paul inspected our property, treated for pests, gave great advice, and went beyond trying to help us with our BBQ! We have scheduled regular service, and you should too.

Are you bugged has been doing my pest control for 15 years and have kept my home bug free and my pets safe! You can't do any better!!!

I paid $999 for termite service in advance & in full and was given mediocre service from Hannah in office prior to when I asked to have tech call me before service regarding necessity of clearing out a closet.
Tech arrived and shortly after starting to drill my foundation to treat for termites drilled into my water main of my home!
I was without water for several hours & had to haul water in buckets from my neighbors hose to use toilets. My wife is working from home home currently like many and this made for a very big hassle. I was told by Drew some sort of office / tech supervisor that plumber was on the way multiple times only to have them not show in the time Drew told me they were supposed to. The plumber finally showed up more than 5 hours later and repaired the damaged water line. HOWEVER, the plumber
(that Greenleaf chose)
managed to also crack my garage floor slab while using the jackhammer to dig into concrete to fix the broken water line.  So now I have several large, long cracks in my garage slab from the plumber trying to fix what Greenleaf did. I asked to speak with the owner and Drew told me: he doesn't handle things like this.
So I looked him up and took the time to send the owner:
Aaron Workman a letter detailing everything I had been thru which is actually MUCH more than is listed in this review.
Mr. Workman finally called me and said this sort of thing almost never happens. Yet the ONLY offer to make things right by myself & my family for all this was 6 months pest control added to our account.
I did not request this or want this. Nor does this even come close to making right for what I experienced due to the negligence of Greenleaf.    
It was very frustrating talking to the owner Mr. Aaron Workman as he made no real attempt to be accountable for this screw up or the impact it had on my family not to mention my cracked garage floor in at least 3 places.
Like most consumers all I wanted was problem free service done right.
I did not get that. And when things went wrong I spoke with the actual owner of the company and got zero satisfaction for my effort.
I told Mr. Working I was not happy with 6 months of free service for future pest control as I don't need it & would likely not use it.
Yet there was NO other offer or suggestion made by Mr. Workman.
I did my level best to not only be patient with the tech & Drew day of, but with Mr. Workman after the fact. It very much seems like Greenleaf has serious accountability issues.
I'm frustrated and feel I tried very hard to work this out and prior to leaving this review. I gave one full week after talking with the owner Mr. Aaron Workman to consider the situation. He obviously feels Greenleaf has treated me completely fair in this situation.
I strongly disagree with that.
I would have been well within my right to call my own plumber when the tech drilled into my water main and Greenleaf would have been 100% responsible for that cost. I did not do that & had faith that Drew: and the plumber they use would handle my situation quickly and professionally. That was not the case.
I am now left with a cracked slab in 3 places in my garage and was given exactly ZERO discount for all of this trouble.
Does this seem like a company you want to do business with?
Be careful if you decide to use Greenleaf. They have major accountability issues if something goes wrong...
Respectfully,
Ron-

Israel came out and gave me a very fair estimate for termite treatment.  I scheduled an appointment for the next week. They arrived on time.  As promised the job was done on time and cleaned up!   I will be switching over to them to do my regular pest control.  I will recommend to all my neighbors and friends!

No problems with inspection, treatment or scheduling, but major concerns with customer service and billing. The company agreed to receive payment through escrow and the payment was shown through the escrow report (and the escrow company subsequently confirmed a check had been cut and sent a month ago). However, a month and a half later, the charge appeared on my credit card.... no notification, email, letter, etc letting me know in advance, just happened to catch it on my statement one day after my balance spiked). When I called to follow-up, I first received a friendly associate who said he would speak to his supervisor about following up with escrow and getting the charges figured out. However, when nothing occurred over the next few days I called back and the phone was answered by a woman who claimed to be part-owner of the company. When asked about the follow-up the prior rep told me about with escrow, she dismissed it saying they had charged the card and she was not interested in pursuing payment through escrow and that I would have to figure that out myself. So I am currently out $800+ and left to pursue resolution elsewhere while my card accumulates interest charges. All this without a single outreach beforehand to let me know all was not on track with the escrow payment (read: someone lost the check) or that they would be charging my credit card instead. Then I have an owner tell me to go figure it out myself. Horrible customer service, zero communication, and sloppy internal processing. 100% not impressed.

---- 9/5/2018---- update

As has occurred with previous posts here, the owner replied directly behind the scenes and then posted a disingenuous reply on the public thread. This reinforces the professionalism and customer service concerns indicated in my post and elsewhere in this thread.

As I clarified for the owner in our private thread, my concern is the complete lack of communication before or after charging my card... (I had to stumble across it in my bank statement) and the 'devil-may-care' attitude I receive from a part-owner on the phone yesterday when I called to follow-up. Zero communication, horrible customer service, and lack of professionalism from the owners. (Not to the mention sloppy //or lazy?// internal processes that underly it all). I stand by the 1-star review.

Additionally, the escrow company has record of the check that was sent for payment over a month ago.