Best Tick/Mite Extermination in Phoenix AZ

I had quotes from 3 different termite companies, given I had no previous experience dealing with these critters! From the initial phone call to Urban, to the quote provided by Chad, to the actual treatment provided by Brad, Jose and the rest ... Urban clearly understands this business and were first rate in customer service. My experience confirmed their high rating on yelp, especially as compared to the others I had quote the job!
I would definitely recommend this company to anyone dealing with a termite issue!

SUPER! Phone calls answered promptly, easy, convenient appointment scheduling. This is the third year I'ver had them out for weed control and worth EVERY Penny! We actually saved money by not buying weed killer at the big box stores and doing it ourselves. No need to constantly bend down plucking this or that out of the yard. Their technician-Will- was extremely professional, punctual and efficient. No need to bird dog anyone...he simply did a great job! We really appreciate him and the company, giving them our highest endorsement.

My rental is having tick issue, and I call Insectek (base on the good review on Yelp) for help. I was so glad I did. They has been so helpful and putting lots of effort into getting rid of these bugs for me that I can't write every great things they have done for me here. So, I will do a short summary with the helps that I appreciate most.

Insectek sent a technician out to do the initial treatment inside and outside of the house and was only supposed to come back after two weeks for a follow-up treatment. A week later, my tenants complained that they still see ticks crawling around outside the patio and even inside the house.

Understanding the situation, Insectek quickly sent out a senior technician to do another emergency treatment for FREE and, as the same time, assessed the situation.
After the assessment, the technician found the source of the issue: the ticks were hiding in the weep screed. Special treatment was performed. Lots and lots of ticks died. Insectek sent another technician out the following week to do another treatment and did a reassessment. The office called me after the treatment was done, explained the findings, and suggested a plan in detail.

Although the tick is not completely gone since Insectek still has to come back to do monthly treatments for a while, I am really pleased with the services provided by Insectek. Below are some of the best business practices provided by Insectek:

       1. Every interaction and communication with every employee of the company has been         provided with professionalism and helpfulness.
       2. Always receive reminders for the upcoming appointments in my email and phone.
       3. Appointments are always on time.
       4. Follow-up calls from the office to update completed services and discuss next steps.
       5. Detailed invoice sent out for record.

And last but not least, the price is very reasonable.

Excellent prices. Excellent customer service. Why use any other company?

I hope I don't need to use this type of service often, but if I do, I will definitely call West Coast again!!! Thank you!

We had ants come in through our bathroom and into our son's crib last night so I was completely freaked out and needed an exterminator immediately. I called at 8am and they had a technician out by 10am!! Summer was our technician and she was great! Very friendly, thorough and thoughtful about our 2 dogs and baby. I wish all service calls were this reliable and pleasant. Highly recommend!!

I called this company after reading the Yelp reviews, when I called they said they wouldn't be able to get out until Friday. I explained to them that I have a 10 month old baby and I was finding scorpions in my home, although it was only one day sooner they came I've Thursday, and even a half hour BEFORE my window. They called me to see if it was okay and of course i was thrilled. John C. My tech was here explained everything he was using, what he was going to do and if I had any questions to ask him. He was very friendly and informative. I would highly recommend John and this company!!

Next day service at an amazing price. Some competitors vying for my business charged more than twice as much

Jon is the man and your bug guy!! We found some termite damage during our remodel. Jon was able to come out the same day for a quote. In a couple days he was able to come out a treat the entire house.

He very efficient and thorough. Great customer service as well. Highly recommend him to anybody looking for pest solution!!

It is not very often (for me) to be treated with world-class customer service. Yet, here you are killing it!
I appreciate that level of service and very excellent customer service, thank you sir!

Review given the 07-Apr-2023 for the initial service the day prior.

Very responsive, reliable and high-quality service. Would undoubtedly recommend to anyone in need of pest control services

We've used Frontino for the last year or so and they've been nothing short of excellent. All of the technicians we've had service our house have been timely, friendly and well educated in their field. We recently needed emergency service and Brandin came out himself to help us try and resolve the issue. Highly recommend for any pest/extermination needs. Thanks Brandin!

Pro Active Pest Control is awesome. Excellent customer service and reasonably priced. I'm so glad we called them!

I would give them a 4 star review on the actual bug removal/prevention service. We still see some bugs but haven't had any serious problems and the men that come to service the house are polite and friendly.  So 4/5 stars for no serious problems, but a few scorpions still spotted around the house.

What drops their review is that they like to reduce trips to my area at any cost.  As a result, the service intervals are really unpredictable...every other month can mean Dec 31-Feb1 (~33 days) or Oct 1 - Dec 31 (~90 days.)  I'm not that remote, I'm in Cave Creek.

Finally, what really dropped the review was some water theft.  If you answer the door when they arrive, service goes as expected.  If you don't answer the door and just let them do their thing, at the end of the call they hook their hose up to your house and fill their giant tank mounted on their truck.  When spoke to them over the phone about them taking that water without asking, I was assured that's normal, they have to do that to make all their service calls in a single trip.

I suppose ~50 gallons of water isn't that much, but that really came across as shady when it's correlated with whether or not I'm home.

Andrew is awesome. He is always on time and flexible to accommodate my schedule. He's fast and friendly and does an excellent job! Would definitely recommend!

Spencer was awesome, and i would like if he could continue to service my house. he handled all my requests without blinking and eye and was very informative as to all my concerns.

Gilbert did the pest control and pool service. He understood a problem was going on with the chlorine levels and worked to fix it. He seems very knowledgeable and dealt with the problem effectively. I appreciate his professionalism.

This was my first shot at hiring a rodent control business and they were great.  Less than 1/2 the cost of the others contacted and they arrived the next day and took care of setting the traps.  He has returned almost every 2-3 days to check on them. No sightings yet.  Great customer service from Mark!

John is fantastic. I used AZTPW.com a few years ago for my initial termite inspection and treatment. I made an appointment for follow-up, and John showed up right on schedule. He remembered my house and the treatment he had previously provided. John is dog friendly lol and my Belgian Malinois took right to him as he went from room to room, and in and it of the house. We couldn't be happier with John and our decision to use AZTPW. He treated the house again and will be available for follow-up again if needed. We have a 10 year full warranty with them. 2 thumbs up!

This was my best experience thus far. Dylan went above and beyond. He was very informative and thorough. I'll only use Bulwark at this point.

Regular service was scheduled for 2:00, when I planned to be home.  Apparently the service tech wanted to finish his day early, so he called at noon to come over.  No answer because I wasn't home.  They came anyway.  They rang the door bell.  No answer because I wasn't home.  They found an open gate and did the service anyway with no one home and without permission.  They sprayed potentially hazardous chemicals around the house, and left before it dried.  My pets were outside, and could lick the wet pesticides, and walk in it.  I was not here to keep them inside.  When I got home at 1:45, for the 2:00 appointment, they were gone.  This is rude and dangerous behavior.  They put my pets at serious risk.  They came into my backyard without permission, trespassing and disregarding my privacy.  I had told them about my pets, and not to come if I am not home.  This company can be dangerous to your property and pets, and they have little regard for their customers.