Best Cleaning System Installation in Phoenix AZ

I did talk to the owner and also get a second opinion from another plumber company. The other company offers a similar price, but frankly their engineer was much better in the visit , nice, patient and considering, also free of any charge.
I eventually decided to give AHW a second chance because I think everyone deserves, and I understand it is not easy to run a small business like this. The two engineers came and finished their job well. I like them much better than Their first trip.
I am sorry, but somehow Jose was not able to win my trust.
I don't want to keep discussing what is right and what is wrong as I told Tom, that is a waste of time. I think they will figure out ways to improve. I hope so.

If only all contractors could be like Hays...  *sigh*

My HVAC system, while I'm sure worked fabulously when it was installed in my home in 1992, had slowly become my little housing nightmare.  Like clockwork, it would crap out on Christmas Day, or July 4.  After spending too much money band-aiding it over a few years, it was time to replace the system.

I had Hays provide a quote, along with 2 other contractors.  I ended up selecting Hays, and besides going back to my natural hair color, it's been one of the best decisions of my life.

I was given a firm date and time for my install, and sure enough, the crew showed up on time, ready to work.  It was incredibly well orchestrated.  It's not like they arrived in waves, and stood around on the driveway, waiting for direction.  Every person who showed up knew exactly what to do, and set to work doing just that.  It was quite something to watch, actually.

8 hours later, I had a brand new HVAC system.  And, they even cleaned the floors.  lol

The owner, Chris, came towards the end of the install, and I thought that was a really nice touch.  How many owners actually bother to check on installs anymore?  I had my pool redone, and never saw anyone above the project manager.  So, it meant a lot.

Since the install was completed, I received a few initial follow-up calls from Hays to make sure everything was working fine, and I was happy.  The sales person came a week later to take heating/cooling measurements, to make sure the system was calibrated properly (!).  Better yet, since it's been about a year since the install, the girls in the office actually call me to set up my scheduled service appointments.  I don't remember these things, and if you miss your appointments, it voids your warranty, so I love that the employees stay on top of this for me.

The system itself works perfectly (nothing stops a Trane!  lol), and my bills are 25-30% less per month than what I paid with my old, tired system.  

I couldn't be happier with the experience with Hays, and I have such peace of mind knowing I can rely on them in the future.

Customer service is polite and very helpful. Service is always on time and with the work done correctly, professional, and at a reasonable price. Have used this company several times for different homes and each time is a great experience.

ProSkill did an amazing job on my plumbing project. They were on time, gave me a fair price and clearly know what they're doing. I will definitely use them again

Our AC broke down on Sunday evening. Called 10 companies, no one could help. Arcadia air had us up and running in an hour. Professional, so kind and not sales-y. I am shocked that there are still people that care so much about their customers on a Sunday evening. Appreciated it so much and will recommend to everyone!

One of our air conditioning units died recently.  After obtaining several quotes, we went with North Valley Mechanical.  Jim R. and his team arrived on time, worked hard and we had air before nightfall.  They also made adjustments that were not a part of the bid, but made for a much more comfortable environment.  We will rely on NVM to maintain the efficiency of our system for years to come and when/if the unit on the opposite side of our home goes out, they are the ones we will call.

I don't typically leave reviews but felt this company deserved it. I noticed about 4:00 in the afternoon that my AC was blowing warm air and the temp in my house was rising quickly as it was over 100 degrees outside. I left a message for the company that did my AC tune up a few months ago but didn't hear back from them right away (which is not surprising this time of year, but almost 24 hours later, I still haven't heard back). So I got on the NextDoor app. I called the first company I saw and they not only answered the phone but had a technician here within a few hours. The technician was friendly and super knowledgeable and extremely patient explaining the AC system to a very clueless individual (me). Lol!!!  I felt the price was more than fair and let's face it, when your AC goes out, you really are at the mercy of the people that can fix it. Bottom line, call Four Seasons. You won't regret it!!!

Great customer service. They call to give you a Window of time for your service. Then your tech calls 30 minutes prior to arriving. They are thorough give detailed info and fixed issue!!

Ben is very responsive. My AC wasn't working and he fit me in with his other appointments. Within an hour he had the AC going.
I highly recommend.

Jake is an outstanding guy! On time, friendly, good service and attention to detail!
Thank you

I was unfamiliar with Semper Fi but decided to get a quote from them for a new AC after hearing their ads and checking references.  Ultimately I decided to go with them after a very productive & informative convo with their salesperson.  

I was told this would be a quick and easy install and it took place as scheduled.  Unfortunately, things didn't go according to plan.  Through no fault of Semper Fi, I got a defective unit - and defective parts when they tried to make appropriate repairs to complete the install.  

Long story short, the real character of a company is displayed when there are problems - and I had plenty of them!  That said, the owner, the install & service team and everyone in the organization was on top of this and made sure I was satisfied.  It took two full days and much manpower to get the job done!

They were equally as frustrated as I was, but they did everything humanly possible to make certain that I was satisfied.  Kudos to them for being so customer focused.  Would I use them again - without hesitation!

Purchased  and installed  a new water softener by Michael Probst.and Day & Night.  Good job, pleasant experience, fair price, no over the top sales pitches.  Very pleased.

We had a leak from the condensate drain clog in the attic. Terry from King Plumbing was great, professional, knowledgeable, and trustworthy. He did a great job. I am extremely satisfied with his work.

From the initial contact with their salesman Martin, through the install, and my fall checkup, Canyon State has been great. When I first received an estimate for the new unit, Martin was very thorough and made sure to explain all options. I had another company come and give an estimate, but Canyons product, warranty, and financing options were much better. I was a little apprehensive about the purchase since my older unit had not gone out yet (it was on borrowed time). Throughout the summer I had a substantial savings on my electric bill each month. It pretty much has paid the monthly payment and cools the house much more efficiently. I would strongly recommend this company for anyone looking to purchase a new unit.

James was awesome. My father, who is on hospice, AC had stopped working. I had another company out that said the part was at least 2 weeks out and the fix would be $1700 and seemed to just want to convince me it would be faster and overall less expensive to buy a new unit. I reached out to various companies through yelp to see if anyone had the part. No one did but James asked if he could call to discuss. James had a can do attitude. With or without the part he was certain he could get the air working. He made some calls and called me back the same day with a solution. He sent Justin out the next day and the AC was fixed. James went above and beyond in helping, finding a solution and getting it fixed quickly. Justin was kind, professional and informative. Hopefully wont need to, but would definitely  use again and recommend!

I got a call from a plumbing company offering me a FREE A/C service from their partner company, Goettl. There was nothing to lose, so I accepted the offer. The technician came, was very pleasant, and went up to service the system. About twenty minutes later he came down, and told me that the system was showing signs of corrosion and neglect. That's when the sales pitch came. I get the idea of drumming up business, but the scripted approach is annoying and breeds mistrust. My A/C system was barely fifteen months old, which means it's not old enough to be very neglected and is not corroded.  Any chance they had at getting me as a customer went out the window.

If I could give zero I could I bought two of their highest end units from them three years ago and we have had techs out over 10 times for the heater and air not working. It broke in May and guess what it stopped working again tonight and they can't get anyone out until late tomorrow afternoon. I owned my old unit for over 10 years and had an issue maybe once or twice. I have owned with them and have had issues every 2-3 months. I also have a contract that they won't comply with

I cant go higher than 3 stars. I had a cracked feeder line for my toilet. My usual plumber was slammed and I couldn't be helped for a week. They quoted me $108 for the job if I could wait. I decided to try Parker and they were available. The job cost me $255 so I'm not sure if they are always overpriced, or just price gouging during the Corona epidemic. I am happy with the technician, but the pricing was ridiculous. Is Mr Parkers first name Melvin?

I was having a tough time finding someone to fix my Midea Air-handler, as it is not a common brand of A/C.  When I called 1800Plumber+Air, Ben answered the phone and listened to exactly what the issue was- he took down the model of my unit and actually talked through the repairs with his tech before sending him out.  The other companies I called (Goettl and George Brazil)just have an answering service and they do not relay any important info to their techs, thus having them show up only to say they could not fix it or find parts.  
Ben listened to my issues and the awful experiences i had at the other places and said he would take care of it for me and that the tech he was sending, Travis - was the best.  Travis showed up and quickly fixed my A/C (needed a new control board) and only charged me half of what the others said a new board would cost if they could find one to fit my unit.  I will never call anyone else again but these guys for plumbing and A/C!!!