Best Cleaning System Installation in Phoenix AZ
I'm updating my previous review since the following week the owner, Keaton, reached out to me to apologize as he'd been dealing with a medical emergency and hadn't been able to respond to my inquiries. He offered to give me a quote still if I was interested and was prompt about scheduling when I agreed. We had a quote from another company as well that was for very thorough preventative services but we ended up choosing Absolute's which was more targeted to the specific problems we were having as Keaton seemed confident the pigeons would move on if we took away their nesting areas and he assured us he could come back and take more steps if it ended up being necessary. We decided to try that approach and not spend the additional money if it wasn't actually needed. His associate Travis performed the work on our home and he was an incredibly polite and likable guy who, from what we can tell, did great work. There was a miscommunication about work on one window and some additional cleanup we felt was needed and he was quick to take care of it. Unfortunately the pigeons were persistent and managed to knock part of the spikes off one of the windows but I reached out to Keaton and they were back the next available morning fixing it and cleaning up the mess the birds had already made. So far we've had no more issues but Travis assured us they'd come back out again if anything happened. I do wish that when they cleaned off the roof they captured the mess (as I read some companies do) instead of it falling on my driveway and lawn- to be clear they cleaned it all up but I discovered afterwards there was a good amount still in my lawn which only matters as I have turf so I had to spend a fair amount of time afterwards making sure it was cleaned out. But they never claimed to offer that so I didn't expect it and am not upset, I just now realize the benefit of it. Overall we've been quite pleased, first interaction aside the company has been very quick and easy to communicate with, prompt and on time, very nice guys, and appear to take pride in their work!
Phoenix, AZ