Best in Dallas TX

Simply stated.   AMAZING service.  Called CTX at 3:15 on a Friday afternoon with a water heater issue.  They were here by 4:30, diagnosed the problem and repairs were completed by 7:45.  Did I mention this was on a Friday?? Fantastic service.  I have used CTX several times in the past for other rental properties, and will NEVER use anyone else.  Thanks guys.  Truly appreciate your support.

Bob is prompt, professional, fair and trustworthy.  Our most recent problem involved a clogged double sink that anther local plumber could not fix.

I had a toilet overflow problem on Monday and needed help fast. I called several local plumbers and they all said the same thing that they couldn't come out until the following Monday.  Late that night I found NTX's website had a place to request service online. They called me first thing the next morning and had 2 guys over by noon. Eric knew exactly what needed to be done and replaced a couple parts and explained how to check whether a flapper needed to be replaced. I checked and sure enough it was time to replace the other one too.  An hour later they had both toilets fixed and even added some caulking around the bottom of one toilet.  The guys were extremely polite, knowledgeable, willing to help and didn't waste time since they charge by the hour. NTX did an excellent job at a very reasonable price. I will definitely call NTX for any future plumbing problems and I highly recommend them.

I called and they were able to get to my house the day of if it was an emergency, however it wasn't so they came the following day to replace my water heater. They answered all of my questions with ease and made me feel very comfortable about our new water heater. They gave me a time frame of when they would arrive and texted me 30 min before arrival. When they arrived they were professional and were done within 45 min. They even sent me a text later on in the evening to make sure everything was running smoothly! Thank you Jr's Plumbing!

So about a month ago, one afternoon I walked out into my garage and saw a rather sizable puddle of water in the middle of the floor.  Huh??  I looked around (why, I don't know).  Then I looked up.  Oh f@#k!  I ran upstairs and opened the door to the attic space where the water heaters and one of the hvac systems is located and there it was - water coming out of a small hole in a pipe by one of the water heaters.  Water was shooting out horizontally, hitting a wall, and running downward - through the ceiling of my garage.  I tried to turn off the water supply to the water heater, but nothing happened.  Panic!

Anyway, I didn't have a plumber that I liked (I deal with almost all the tradespeople who have to come to our house - poor things - and I decide who will come back).  I'd tried about three since we moved here, but none of them screamed 'I want to be your regular plumber'.  So I called my regular HVAC company and asked them to recommend someone and they gave me the number for Arty's Plumbing.  I called Arty's and explained my problem to the person who answered and guess what?  He actually sounded concerned about my emergency and said someone would be there within an hour.  In less than an hour, Frank arrived, assessed the problem, turned off the water to the water heaters and to the house and proceeded to repair the leak.  From the time I found the puddle in the garage to the time the problem was fixed was less than three hours, and that included Frank having to make a trip for a piece of hardware.

AND, the cost was very reasonable (I thought).  When he handed me the bill, I couldn't believe it was so low.  And Frank was very nice.  He also either didn't make a mess or he cleaned up after he was done.  Either way, there was no mess for me to deal with.

AND after all this, the worst thing we have is a water stain on the garage ceiling.  My car (that was just washed that morning for the first time in a couple months) didn't even get dripped on.  Now how lucky is that?!

Anyway, they don't know it yet, but Arty's Plumbing is now my regular plumber.  I sure hope they don't scare easily...

I could not have asked for a better experience. Nathaniel is an extremely knowledgeable craftsman, he's transparent, has great communication, and is just an overall friendly person. He was upfront about costs and kept me updated as to what he was finding (I had a leak in my plumbing and unfortunately we had to take a larger chunk of drywall out than initially intended, but he told me ahead of time that might be a possibility and then when that was our last ditch effort to find the leak, he asked if that was how I wanted to proceed. And of course he did end up finding it and fixed it!)

Great service. Honest and very dependable. Would definitely use again and I highly recommend. Mark was honest about what needed to be done and I value that very much. Thank you

We recently used Riddell Plumbing to replace all the cast iron pipes under the house and the line running from the house to the main line at the street. Initially everything was good (except for a lack of communication to confirm the start date and arrival time). On the day the service was to start, the plumber showed up and pushed the work out 2 days. I was OK with this because I was promised he would bring 2 crews and everything would be completed in 1 day and wrapped up by the time our out of town guests were to arrive for the weekend.
The actual pipe replacement was completed in 1 day. What failed to happen was a coordination with the city regarding the permits and final inspection. The work was completed on a Wednesday and we did not have sign off from the inspector and the ditch in our front yard filled until the following Friday. The city inspector showed up several times during the time period but was unable to properly inspect because the crews were not ready for him. There was not only a lack of communication and coordination with the inspector but any communication with us was nonexistent. Every day I had to repeatedly call and text our plumber or his supervisor to try and find out what was going on. Even calling the main office was of no help. No one there would return my calls. When the ditch was finally filled in our yard, it was done horribly. The crew covered up one of my drainage boxes a and did not smooth out any of the dirt throughout the yard. My front yard looked like a BMX course.
The actual replacement of the pipes looks like a success but everything else about the experience has caused a lot of frustration and angst.

We couldnt be happier with the service we have received from Texas Green.  Our Drains were backing up all the way into the bath tubs on the 2nd floor of our home.  Roger and Amber both gave their best and had their amazing technicians out to our home same day with a solution same day!  They were fair in their pricing (I thought they actually should have charged a little more) and you could tell they really knew what they were doing.  They have earned our business and I will refer them to anyone I know in need!

I got a recommendation from a friend for Speakes Plumbing. I was very pleased with their service and will definitely recommend them. Thank you Travis and company.

Replaced a couple of water heaters on second floor and took great care to get the old ones out, the new ones in and installed without issues.

Elsewhere (not on Yelp) I saw a few favorable reviews for Benton Plumbing of Benbrook, so I took a chance and called them about a leaky faucet (not an emergency).

The receptionist told me that they had an opening for the next Tuesday (I had requested a Monday or Tuesday appointment). She said the plumber would arrive between 11 and noon.

Tuesday, 10:45 a.m., Benton's called, saying the plumber was on his way. He (Paul) arrived at 11 sharp. He fixed my two bad faucets quickly (he did have to go to a nearby hardware store to get the proper fittings for my particular faucets).

Very reasonable charge ($85 per hour, plus parts).

I was very pleased! I asked for extra cards so I could spread them around the house (I tend to lose such cards).

Highly recommended!

Updated May 15, 2014: I have had occasion to use Benton's two more times since my original review. The review stands. Excellent service indeed!

After being assured that an exterior leak had been located and repaired, I was charged $680. Water continued to flow in the same area and pattern immediately after Hole in One's repair. After requesting that the ongoing leak simply be stopped/fixed, I am informed that it was repaired. Hole in One's position is there is simply a new leak. I am then told to use another company to find it and repair it as Hole in One's initial $680 repair was thorough and appropriate.

When I texted their employee, Clint, to resolve payment and the leak a few days later, I am texted the information on the photo above:

Oscar has informed me that there is nothing more he can say that I didn't already cover in our conversation.
Arguing with you about it any further isn't worth the $800. Enjoy your complimentary sewer repair, and please don't contact Hole In One for any more of your plumbing needs.

Sincerely,
F*** off

After forwarding his employee's response to the owner, Oscar, no response or explanation was offered.

There are way too many plumbers in the metro for anyone to have to tolerate this. Please find another company that stands behind their work and won't curse at you when they don't.

Great and quick service! DJ responded to my request quickly and fixed my kitchen's broken pipe within an hour! He is very nice and friendly!

After having foundation work performed, it was discovered that I had an under slab leak.  Through the process, I was referred to Randy of RWD Services, he was outstanding.  I wound up having some major work done. Randy and his team were phenomenal. They had all of the equipment necessary to perform in-depth tests to get to the root of the problem. Randy is very communicative, thorough and proficient.  He and his team pay close attention to detail, they leave the work area clean and diligently work to meet deadlines. He went above and beyond.  I highly recommend  Randy and RWD Services.

True Plumbing is AWESOME! From start to finish, the service was seamless. Sheila was friendly and was able to schedule us immediately. Cameron was on time, professional, and friendly. With no success, we've had two other plumbers come by within the last two years. Cameron found issues that other plumbers were not able to find. He thoroughly explained the problems and the cost. True Plumbing provided excellent customer service, a fair price, and quality work. We will definitely use True Plumbing for any future needs!

A neighbor recommended The Plumber. I called and they were able to come the same day. Our normal plumber gave us a timeframe 5 weeks from now. Two people showed up,  both wearing masks. They were able to to find the leak in nothing flat, in a different place than where I thought.  They were able to fix the leak in less than an hour leaving just a small hole in the wall to have repaired.
I now have a new plumber for any neds I have.

The home warranty company plumber had to demo my bath vanity to repair a concrete slab leak in my master bath. After 3 different contractors failed to follow through on installing a new bath vanity, my insurance agent recommended Icon plumbing.  It was one of the best phone calls I have had in awhile.

Condy Hammer from Icon Plumbing installed the vanity, vanity top, sink and 2 bath faucets.  He was on time, efficient, professional and a nice guy.  I have added Icon Plumbing to my directory as my go to plumber.

Addendum-the 40 year old toilet in my master bath just stopped working (finally).  I contacted Condy at Icon. He is on the way to save the day .

My main drain became blocked by tree roots. The top on my outside drain popped the top and raw sewage  was pouring into my front garden each time I flushed a toilet or took a shower.
I immediately called Condy at Icon. He came the next morning and cleared the roots in 10 minutes for a reasonable price.  Great job as usual and a nice guy to boot.

Asked Olshan to come out do a quote for doing all lift of a concrete deck and more concrete work on pool deck and driveway.

Martin came out. He quoted the price on the lift 4K but said he wasn't the guy to quote the other concrete work. Said he would get his concrete specialist out to continue the quote.  And then he disappeared and never returned any communications.  When he gave me the quote I felt that if I didn't agree right then, he really didn't care about take the job.

Wasted my time.  I would not suggest reaching it to them.

Reply to comment.

Interesting.  I have no voice messages from anyone from Olshan. She called me today after I posted to set it up an appointment. She said that she has spoken to someone in the back office about it but didn't know what had happened after that.

The technician was very friendly. He did a pretty good job. We replaced a very expensive 3 year old automatic faucet because the handle was loose. I know it can be repaired but I guess they don't repair those. It's a Moen and under warranty but I didn't have the receipt. So He said I had to buy another one from them for $700. He did a great job installing it. It's just not as nice as the one he took out. I really wanted to keep the other one but he cut all the lines. I specifically asked him to save it. I was also told the club agreement was $24 a month, left my credit card with my wife , when I came back he set it up for $48 a month on my card. We also had 2 toilet flappers replaced , $150 each. That part went well. My toilets stopped running.