Best in Dallas TX

When I called this company, they were the most friendly and most helpful of any that I called. I was looking around for help with the water heater and found some real losers till I came upon CTX Plumbing. They were honest, quick, and very informative. I feel like I could really trust him with what I needed done and that's important for a gas water heater. I had talk to some others that gave me bad advice and wanted to replace things that did not need replaced. Nathan from CTX came and told me exactly what was wrong and fixed it quickly.   I wish they were just a little bit cheaper.   But-you get what you pay for and CTX was worth every penny.

Bob and his crew are the best. Super responsive and knowledgeable. We are always confident in their service and integrity.

We have 2 toilets that were running...standard stuff.. probably needed new flappers and valves. Our usual plumbing company was busy with a big job so they recommended NTX.  Super friendly on the phone and very accommodating with a quick appt. Their charge to just diagnose the problem was $154, which I thought an odd number and also steep, but I wanted my toilet fixed asap and they came recommended.  Alex arrived on time and was very nice...and this is when things started to fall apart.  He didn't seem confident about how to fix the issue with the toilets.  After a few calls to the supervisor, he arrived at the conclusion that both toilets needed new valves and flappers, but still not 100% sure this would fix it. I could hear the call - there was education on how to tell the brand of the toilet and explaining flappers.  Huh? Really? The supervisor said it would be $425 to complete the job which I thought was outrageously over-priced.  I myself have replaced a flapper before and know it is not that difficult.  I called our usual plumber to ask what they would charge - $250ish.  I asked Alex to call his boss /owner back to reconsider the exorbitant cost.  Nope, he's sticking with $425.  I paid Alex the $154 for his time and sent him on his way.  Hard lesson learned...don't take a recommendation from your plumber.  Looks like I'll be watching YouTube videos and getting out my tools.

JR was so helpful and honest in coming out and giving me a quote. They gave me a temporary fix and a long term fix, they also didn't give a quote on the spot like some companies. They actually did the work of looking up parts price and labor to give best and worst case scenario, unlike the other guys (Beacon Hill Plumbing) who throw out a number but it ends up being double and they already started the work so there is no going back. JR and crew will be who I use and recommend to anyone.

So about a month ago, one afternoon I walked out into my garage and saw a rather sizable puddle of water in the middle of the floor.  Huh??  I looked around (why, I don't know).  Then I looked up.  Oh f@#k!  I ran upstairs and opened the door to the attic space where the water heaters and one of the hvac systems is located and there it was - water coming out of a small hole in a pipe by one of the water heaters.  Water was shooting out horizontally, hitting a wall, and running downward - through the ceiling of my garage.  I tried to turn off the water supply to the water heater, but nothing happened.  Panic!

Anyway, I didn't have a plumber that I liked (I deal with almost all the tradespeople who have to come to our house - poor things - and I decide who will come back).  I'd tried about three since we moved here, but none of them screamed 'I want to be your regular plumber'.  So I called my regular HVAC company and asked them to recommend someone and they gave me the number for Arty's Plumbing.  I called Arty's and explained my problem to the person who answered and guess what?  He actually sounded concerned about my emergency and said someone would be there within an hour.  In less than an hour, Frank arrived, assessed the problem, turned off the water to the water heaters and to the house and proceeded to repair the leak.  From the time I found the puddle in the garage to the time the problem was fixed was less than three hours, and that included Frank having to make a trip for a piece of hardware.

AND, the cost was very reasonable (I thought).  When he handed me the bill, I couldn't believe it was so low.  And Frank was very nice.  He also either didn't make a mess or he cleaned up after he was done.  Either way, there was no mess for me to deal with.

AND after all this, the worst thing we have is a water stain on the garage ceiling.  My car (that was just washed that morning for the first time in a couple months) didn't even get dripped on.  Now how lucky is that?!

Anyway, they don't know it yet, but Arty's Plumbing is now my regular plumber.  I sure hope they don't scare easily...

I could not have asked for a better experience. Nathaniel is an extremely knowledgeable craftsman, he's transparent, has great communication, and is just an overall friendly person. He was upfront about costs and kept me updated as to what he was finding (I had a leak in my plumbing and unfortunately we had to take a larger chunk of drywall out than initially intended, but he told me ahead of time that might be a possibility and then when that was our last ditch effort to find the leak, he asked if that was how I wanted to proceed. And of course he did end up finding it and fixed it!)

After a very disappointing experience with another plumber, I found Mark and Sunshine Plumbing.  So glad I did.  He listened, communicated well, arrived when he said he would, took care of business and was reasonably priced.  Can't do much better than that when it comes to a plumber!

I am so incredibly impressed with this company and with the technicians/plumbers they sent out. We had some sort of possible gas leak issue coming from around our fireplace and another plumbing company could not fix it, so we were referred to Riddell. My initial call to them and the appointment set up was easy and they were courteous and helpful. Then came time for the actual appointment. Robbie and Zack were our technicians/plumbers and they were very professional, knowledgable and personable! They were very thorough in their efforts to determine the problem, which they then fixed. They worked together very well as a team. We were worried that we were going to have to have LOTS of brick removed from our fireplace in order to fix a leak, but it turned out to be much easier to fix and no more brick had to come out. Robbie had my family's safety as his top priority and made sure to check all junctions at the fireplace, pressure test our entire house's gas system, and check for leaks in the attic. He explained everything as he went, including the science behind it, which was appreciated by me and totally thrilled my two homeschooled girls, for whom everything is a learning experience! I cannot recommend Riddell Plumbing enough, and these two guys deserve to be recognized by their employer for their excellent work and customer service. Thanks guys!

I called this company when I was in quite a pickle as the gas had been turned off at a rental duplex that I own. Roger did get someone over here within an hour or so. The first guy who came said that the crawl space was too small to work underneath the house. I approved them bringing a guy to dig a tunnel to go under the house. At that point I asked Roger what kind of cost I was looking at. He said about $1800 for the plumber and a digger. About is the important word. He did not inform me that he only does flat pricing, no detailed bill at all. He did go the extra mile and jump through a lot of hoops to get the city permit. He charged me $500 for that and I have no quibble with that part of his invoice. On the city permit he estimated the cost of the job at $2000. It took them two days to actually do the job. When the second plumber got here on the first day he was able to get under the house, so the digger was told to leave. The second plumber who came was incredible!!! He knew what he was doing but I have no confidence in the first man to arrive. I did not ask for a firm price because I know how many issues can come up in these old houses. The bill came to $4975 which I thought was outrageous. The two plumbers, one master and the other journeyman, were maybe here 7 hours each day. I think Roger spent at the most 6 hours getting the permit. He told me that they worked 44 hours, there is no way that they worked that long. They spent $500 on parts so nearly $4500 was for labor. Geez, is he a lawyer!! He charged me $275 for the journeyman to come over the next day and take their gauge off and put on 4 flex lines. He left the stove sitting in the middle of the kitchen and was maybe here 20 minutes. I told him that the bill was too high and that I needed it reduced. He said he absolutely would not.  He told me that if I didn't pay him the next morning that they would come and tear the new pipe out. Then he said he would call the Dallas police to report me for theft of service. Roger is a very nice guy until you question him and then he got downright mean. I was fully prepared to pay $3500. Careful, careful ,careful if you choose this company. I'll never use them again.

Called Speake's after toilet overflow off the kitchen.  At first the service went well and they discovered that a line needed to be replaced and recommended DeLong Services to find the rotted line and remove. DeLong did a great job although the cost was well over 2k.  However after that was completed, Speakes took 4 days to come back out and replace the pipe and snake the drain to ensure all problems were solved.  One week later... overflowing toilet yet again.  Called Speake's but was told they did everything correctly and that we must have clogged the drain again.  They offered to return and provide an estimate for additional repairs even though I had already paid $850 for the previous repair services.  Also, please understand that my family of 7 had not used the washer or the toilet in over two months and only used the sink by manually emptying the water.  Nothing had been in the drain!!!  Called Winter's Plumbing we came and cleared the drain within 2 hours and two months later, thankfully no more issues.  I don't know if Speake's is using different employees but my service left alot to be desired.

Replaced a couple of water heaters on second floor and took great care to get the old ones out, the new ones in and installed without issues.

Quick response. Thank you!  The plumber appeared in less than an hour and fixed the problem. Polite and efficient. We recommend this company.

This company is by far the best I've ever dealt with. I had a complex leak that most others would have attempted to get to, quit, and charged a huge bill. NOT THEM. They were determined to help me on a personal level, solved a complicated issue and were more than fair on price. I can't say enough about them. Edward and crew are the best!!

I noticed water coming from my water heater/overflow pipe this weekend and quickly requested quotes through Yelp. I went with Drip Doctor Plumbing based on reviews, fair/upfront pricing and ability to come out next day.  DJ was very friendly and put my mind at ease with installation. I will be using Drip Doctor Plumbing in future.  Highly recommend!!

RWD Services will take care of your needs!  We had a couple issues that were resolved with some communication, the owner made it right!!!  For a recovering cancer patient and a disabled wife, they tried to make the process of sewer line replacement as easy as possible!

Great service and honest upfront pricing! I had a difficult plumbing job and have been quoted $1000 minimum by another company but these guys did it quickly and for less even though they found a problem with the structure of my house that made it more difficult than the other company had even thought. Highly recommend!

Our kitchen floor had felt warm for several weeks, then one Saturday we came home and found water slowly coming up around the cabinets.  We called another plumbing company but they couldn't come out until that next Tuesday.  That company, however, gave us The Plumber's info, and Curt (the owner) himself was out at our house within a couple hours. He thoroughly investigated and found that we had a hot water Slab Leak...  He was very personable and professional, took the time to explain everything to us, gave us a flat price to fix it (which was better than we had feared), and started to work right then.  He fixed our leaking pipe, (buried four feet below), and only had to break  ONE 17 Travertine tile to fix it!  Amazing!!!  He protected our property with plastic sheeting while he worked, and did a great job cleaning up as well.  He was Fast, Fair, and a very good plumber.  Highly Recommended!

The home warranty company plumber had to demo my bath vanity to repair a concrete slab leak in my master bath. After 3 different contractors failed to follow through on installing a new bath vanity, my insurance agent recommended Icon plumbing.  It was one of the best phone calls I have had in awhile.

Condy Hammer from Icon Plumbing installed the vanity, vanity top, sink and 2 bath faucets.  He was on time, efficient, professional and a nice guy.  I have added Icon Plumbing to my directory as my go to plumber.

Addendum-the 40 year old toilet in my master bath just stopped working (finally).  I contacted Condy at Icon. He is on the way to save the day .

My main drain became blocked by tree roots. The top on my outside drain popped the top and raw sewage  was pouring into my front garden each time I flushed a toilet or took a shower.
I immediately called Condy at Icon. He came the next morning and cleared the roots in 10 minutes for a reasonable price.  Great job as usual and a nice guy to boot.

Rip off.
When I hired the company to add 4 new beams and repair all the other existing beams, I was told it would take 2 days. So I agreed to the price. They came out and were done in 3-1/2 hrs. No discount on the price. If I had been told the work would be completed in 4 hrs I would not have agreed to the price.

Have been a customer of A#1 Air for many years. Called them for service Called them out to service a AC system that was not properly cooling. The technician told me that I was completely out of Freon, & the system had a major leak. Due to the age of the system this was no longer practical to repair this unit & I should purchase a new one. He spent the remaining time showing me all the new systems and pricing that I could purchase from A#1 Air.

The following day AC Rescue came out for a second opinion, within 30 minutes the system was up and running. The fix was .5 pounds of Freon and a clean air filter. There was no major leak and the filter was dirty from the recent remodeling of the home.

I called A#1 Air and told them in my opinion I felt cheated & lied to. The system was not accurately serviced, but the sales pitch from the service tech was first class.

My opinion is that A#1 Air is not an honest company to deal with. I will never use them again.

In their defense A#1 did offer to credit back my $100 service call fee. as of today this has not yet happen.