Best in Dallas TX

Had a Tankless water heater installed. Very Professional from the quote to Installation. Came on time and completed the Work.

I had all my toilets, showers and tubs back up.  We had feces and all sorts of stuff coming back into the house. I tried my normal plumber multiple times but it was after hours and he wasn't answering the call. I called a couple people for recommendations and Bob's name came up. He was the ONLY one that answered the phone at 9:00PM. He told me a few old school remedies to try first. When those didn't work he said he would be here first thing in the morning.

Bob showed up bright and early. He even got here before the other plumbers called me to see what was going on.

He fixed everything including an issue that a previous plumber had told me would require opening the walls and fixing some plumbing issues. The truth is that that plumbing company installed an off-name prt that was creating the problem. Bob found it and fixed it instantly.

Not only is he quick and professional but also extremely fair priced.

I would totally use this company again! My home owners insurance would not cover the leak, because it was on the outside on the sidewalk area...the other plumber wanted to charge us 250.00 to detect the leak... And $1500 to fix the pipe.
Scott knew exactly where the leak was and was not planing to charge us 1500.00 to fix a leak outside of my house... Which it did not required any drilling on my sidewalk...

So you may be wondering how on Earth did these guys manage to get 38 five star reviews, and why am I writing a 39th? Grab a snack and listen....

I asked for three bids, and Joe came out to do the bid. I immediately liked him - he was positive and communicative. He was also the first to notice I had a gas line he could tap into making the job not only lower cost, but also limit the amount of external piping required. They came out and conquered the job in one day flat, and now I have a gas range, a spot for my gas BBQ, but also a future hot tub when I win the lotto.

The other two bidders--one was in the ballpark but the other was definitely smoking something now legal in our fine state as they were triple the final cost. To note i wasn't necessarily looking for the lowest bid, but they just happened to have the lowest. It was quality work at an amazing price. You should really hire Joe at Jr's.

So about a month ago, one afternoon I walked out into my garage and saw a rather sizable puddle of water in the middle of the floor.  Huh??  I looked around (why, I don't know).  Then I looked up.  Oh f@#k!  I ran upstairs and opened the door to the attic space where the water heaters and one of the hvac systems is located and there it was - water coming out of a small hole in a pipe by one of the water heaters.  Water was shooting out horizontally, hitting a wall, and running downward - through the ceiling of my garage.  I tried to turn off the water supply to the water heater, but nothing happened.  Panic!

Anyway, I didn't have a plumber that I liked (I deal with almost all the tradespeople who have to come to our house - poor things - and I decide who will come back).  I'd tried about three since we moved here, but none of them screamed 'I want to be your regular plumber'.  So I called my regular HVAC company and asked them to recommend someone and they gave me the number for Arty's Plumbing.  I called Arty's and explained my problem to the person who answered and guess what?  He actually sounded concerned about my emergency and said someone would be there within an hour.  In less than an hour, Frank arrived, assessed the problem, turned off the water to the water heaters and to the house and proceeded to repair the leak.  From the time I found the puddle in the garage to the time the problem was fixed was less than three hours, and that included Frank having to make a trip for a piece of hardware.

AND, the cost was very reasonable (I thought).  When he handed me the bill, I couldn't believe it was so low.  And Frank was very nice.  He also either didn't make a mess or he cleaned up after he was done.  Either way, there was no mess for me to deal with.

AND after all this, the worst thing we have is a water stain on the garage ceiling.  My car (that was just washed that morning for the first time in a couple months) didn't even get dripped on.  Now how lucky is that?!

Anyway, they don't know it yet, but Arty's Plumbing is now my regular plumber.  I sure hope they don't scare easily...

Nathaniel is by far the best plumber I have ever worked with, he is very professional and reasonably priced.  We have had a few random things go wrong recently and he is very responsive, shows up on time and gets the job done.  I would highly recommended him!

I hired Sunshine Plumbing to replace two existing 50 gal water heaters with a single tankless hot water heater. This is a big job and I did my homework choosing a reputable company. I received their information as a referral from one of the owners of my trusted HVAC company in Dallas who used Mark to install a tankless in his home as well.

Mark is honest, fair, down to earth, and a true professional in every sense of the word. He is also incredibly respectful with a great attitude... can you believe he asked me with a smile (!) how I wanted my floor mopped after him and his crew worked a long 10 hour day with almost no breaks. He stayed late just to make sure we didn't lose hot water overnight, and my wife and I both were very grateful for that.

If you've been down the home improvement path, you know there can be some surprises, and this job was no exception. Mark was incredibly patient and even had to reschedule some of his other jobs (and make return trips here), and he refused to take a *dime* from me until every last detail on the job was complete. WOW.

True craftsmen are hard to find, and Mark is one of them. I'm truly impressed with Sunshine Plumbing and will be using them for all future plumbing needs. (And, yes, tankless technology is absolutely incredible).

Public Be Warned!! This company has ruined my elderly and very sick parents nice Dallas home! Since Riddell was hired by my family a few years ago the plumbing in the home has NEVER worked properly with toilets not flushing and severe leaks and water damage in the home! I came to Dallas with my children for Christmas. We arrived and found water leaking into the downstairs closets and into the second floor bathrooms, and water was profusely leaking from the upstairs toilets (Riddell very recently installed) to the bathroom from the freaking light fixtures! I immediately contacted the horrific plumbers and asked them to come to the home on a emergency basis. The woman who answered was very rude and could not even give me a time frame when the idiot plumbers would arrive! The Managers could not be bothered either. HOURS later the technicians arrived and I asked what the hell was happening! This technician said I don't work for you! And he left!!! This awful (want to be tech.)came back only after my sick mother called and begged the company to return to help with the flooding into the entire second floor! Riddell plumbers fixed nothing and left the home a complete disaster with only 1 working toilet, no showers, and a home full of children and elderly! We had to leave the home early so we could shower!!! Monday the technicians finally showed again and somehow talked my mother (who has cancer and dementia) Into calling the owner of Riddell pluming to apologize!!!! Again the technicians somehow convinced my mother to call the owner and apologize for my google/Facebook reviews! Does anyone realize how bad this is!!! The idiot plumbers are also charging for a water restoration company they should be paying for! This company is trying to convince my sick mother this was a root problem! No this is a severe company and employee problem who prey on the sick and elderly! Can't wait to see the outrageous bills these thieves charge my mom for problems they created and have blamed on roots!!! Please never ever call this company! They will ruin your home, the employees are rude, incompetent, and manipulating! Only contact them if you have an attorney who works in the family!!!

During Dallas early 2021 ice storms, we had a pipe burst. In the midst of a chaotic week for service companies, they came within one week.

TXP was the only group that followed up and followed through. They were efficient, HONEST, and human during the process.

I don't think I've ever given a plumber more than three stars and I'm giving them five. Highly recommend.

I thought it was pretty serious when my HVAC guy told me there was water in my gas lines. My largest and still unanswered questions is how much water needs to be in the line to get all the way up into the attic.

In any case this situation left us without gas, a furnace, or a hot water heater.

I called in for a plumber on monday. It was raining and there was likely going to be digging necessary, so Rusty scheduled us a few days out and quoted us about a thousand dollars over the phone.

Morning of the appointment came. Rusty needed to reschedule. He was unable to provide a more specific timeslot then afternoon. He said his crew was on the same type of job that they started the day prior. This was mildly annoying given that we had waited for several days (due to rain) but I was not going to find a contractor to come out in a more timely manner now, so I went with it.

Our plumbers came early afternoon thursday. Blew water out of the gas line. Brought a few things up to code. Tied off some unused non-problematic lines for funzies. 4.5 man hours * 2 still no root cause.

Day two involved an overnight consultation with an expert that dialed in the root cause. We dug up a riser and replaced it and by late afternoon had tested the system clean. City of garland signs off on it. Atmos come by, fails the work due to water in the pipes, and red tags the system again.

I'm $1600 into plumbing at this point, including 4.5 hours of largely wasted time (which I paid without questioning). I called Rusty, he spoke with the inspector and spoke with my wife and I separately.

From a customer service perspective, I expect that plumbers will come out and resolve the situation immediately - Rusty informs me he has availability in 3 days - on monday. Additionally I expect that Speakes will complete the work without additional cost. Rusty proactively informs me that the work monday will be at my cost - despite the fact that all the other work which did not fix the problem was already at my cost.

All in all I was disappointed that Speakes was not more proactive about resolving a situation where a customer did not have heat or hot water. Its not the customers responsibility to pass Atmos inspection or remove water from the lines. If you are going to charge me $1600 for doing these things you probably should complete the work.

Fast on the response!  Their plumbing team is friendly and up front with you.  Overall, a great experience!

I have used them for years now and never once had a bad experience. They always show up when they say they will and have always done a very good job. I use them for my house, my mothers and our rental property. Price is reasonable and plumbers are very professional.

Great customer service, Jordan is bomb! Always willing to fit my clients in on short notice and answers all questions fast!

Our toilet started leaking and in less than 24 hours DJ was at our home to fix the issue. He was reasonably priced, on time, and tidy as he worked. He was polite and respectful and finished the job quickly and efficiently. He is a hard worker and I couldn't recommend his company more. Hire him for all of your plumbing needs!

I've worked with Mark and had a great experience.  So yesterday when I noticed a hissing sound in my wall I called him immediately.  He had Austin and Eli come out that same day.  They diagnosed the issue and worked on a resolution.  They were able to make the repair yesterday before the end of the day.  They were both so knowledgeable and polite!  I also felt the pricing was very fair.  I would recommend RWD to anyone with plumbing or slab leak issues! Great job!

We called True Plumbing to fix an issue that we were having with our water pressure was raised by another company. True Plumbing found out we had a bigger issue. they had to replace our PRV .  We could have a bigger issue. whenever I call with an issue Mrs. Shelia and her team always respond with an hour.  They are very HONEST and RELIABLE.  I would recommend this company to anyone. Great service. Thanks True Plumbing.

Our kitchen floor had felt warm for several weeks, then one Saturday we came home and found water slowly coming up around the cabinets.  We called another plumbing company but they couldn't come out until that next Tuesday.  That company, however, gave us The Plumber's info, and Curt (the owner) himself was out at our house within a couple hours. He thoroughly investigated and found that we had a hot water Slab Leak...  He was very personable and professional, took the time to explain everything to us, gave us a flat price to fix it (which was better than we had feared), and started to work right then.  He fixed our leaking pipe, (buried four feet below), and only had to break  ONE 17 Travertine tile to fix it!  Amazing!!!  He protected our property with plastic sheeting while he worked, and did a great job cleaning up as well.  He was Fast, Fair, and a very good plumber.  Highly Recommended!

Our sink in the kitchen basically blew up during the holidays, and Icon came to the rescue. Sorry for the delayed post.

I srarted out wanting to give Olshan a 5 star review. The Olshan people are friendly, the work was exactly what I wanted. Robert Wise came out to do the measurements and explain what needed to be done. I highly recommend him, he answered all my questions and never judged if they seemed dumb since this was my first time dealing with foundation issues. All the Olshan people were courteous and a pleasure to deal with. I am very pleased with the work quality, and would recommend Olshan, just warn people they are not perfect.

They lost a star because when I came home there was dried urine all over my toilet, trash, used masks in my yard and bedroom laundry basket, scrapes and damage to my walls from where their equipment had banged up against it and tools left in my yard.

They lost another star because the plumber they promised would come out to run hydraulic tests and sign off on the foundation repair essentially ghosted me and the Olshan people did not seem to care. I called Olshan 4 times and emailed them 3 times to let them know and I never got a response. They emailed the plumber after I called, copied me on it so I was able to google the plumber for a phone number. I called the plumber directly and never got a call back. I asked Olshan for another plumber and never got a response. I ended up hiring my own plumber, but Olshan either needs to tell people to hire a plumber for the test or honor their word and get a reliable plumber.

Our A/C unit inside was leaking and we called our A#1 Air over the weekend.  A supervisor came and told us that the drain pan had cracked on our unit and needed to be replaced.  They could not do it until the regular work week if they had the part and if they had to order the part it could be a month and it would cost $1700.  The other option was to replace the whole unit inside for $4300.  We paid the service fee and they left but tried to charge my husband the whole $1700 for work they had yet to do.
I ended up calling another company that came out the next day.  My husband had fixed it in the mean time because it was actually just clogged and overflowed.
The other company was honest and advised the drain pan was just fine.  We needed to just add a tee joint with a cap to pour drain cleaner in periodically.  They also checked our outside unit and said it was a little low on Freiburg.  A#1 said it was fine.  All in all $300 for the honest ethical business.
Unfortunately we have to have flooring replaced.