Best in Dallas TX

Had a clogged sewer line. Called at 8 am and they were there by 9am. Very professional and got the job done. Love this plumbing service. Price was reasonable too.

I would be giving only 1 star had it not been for the guys that came and did the work at my house, Nathan and Ronnie. They were amazing, timely and professional. Now I don't know what the deal is with the answering service but that guy is flat out R.U.D.E!!! I had to call a few times, one because I'm no plumber and I had some questions after they left. Granted it was later than 5 o'clock but they advertise as a 24 hour service. The older guy, assuming he is the owner or boss, made me feel like a complete idiot for calling a plumbing company that had just been to my house that day, for plumbing questions. He speaks as if he could care less if you used their services and I won't again. But I had to call back because of another issue that involved them having to come back and the man was even ruder on the phone that time and it was during business hours. If you hate people, don't work in the public. I would not suggest anyone call them. If you know the other guys personally and need plumbing done, pay them under the table to do the job so you don't have to deal with the cranky man who will ruin your mood! I will say it again, I WILL NEVER CALL ANCHOR PLUMBING FOR ANOTHER PLUMBING JOB.
Nathan and Ronnie are awesome at their job though! I give them 5 stars!

Very responsive. Replaced our 75 gallon hot water heater in the attic within 20 hours of it failing. It was a 6 hour job and was done efficiently and professionally.

Oh my gosh! My garbage disposal stopped working and after using several drain cleaners/uncloggers I feared the worst and called Smith and Son Plumbing. They gave me a same-day appointment! Chris and Gage came in and they were the sweetest guys in the world. They figured out that a tiny plastic stick had gotten stuck just right so that the blades in my disposal couldn't turn (I blame my cats). Anyway, it didn't even take 30 minutes for them to get it out. He even gave me a spare wrench in case it happened again and showed me how to use it. I will literally never use a different plumbing company again. Thank you, Chris and Gage!! :)

I have used them several times to work on both my house and rental property.  The last time at my rental property I was charged for multiple trips to get supplies.  They charged 3 hours labor to fix an outside hose bib.  In addition, the tenants pointed out a problem with a shower leaking and how they tried to fix it and were told by the plumber that's what I would have done.  He didn't attempt to fix the dripping shower.  When I called to dispute the bill, the owner, Mary, didn't return my message for a week until I called her back.  She also raised her voice at me and was very argumentative when I mentioned feeling taken advantage of as a landlord.  I was asking for some of the hourly charge to be taken off (so I can pay the new service call for the shower) or someone to go back and fix the problem with the shower. The owner admitted to multiple mistakes by the young plumber that came out.  I got a call back from them a few days later where they told me to forget the bill but then told me to find another plumber.   Extremely unprofessional.

Great, responsive service!  We've used James and his crew for several years and he's the only one I'd call.

Daniel came in and saved the day with our shower remodel project. Our tub needed to be relevelled after another contractor messed up the installation. We also needed the plumbing connections to the shower handle/valve to be re-aligned...again fixing another contractor's mistake.

My wife and I were both impressed with his ability to not only do the job well but to put every effort into finding the best solution (i.e. the professional way to resolve the problem and connect everything together). Also, his communication throughout the project was top notch. I had never met him before this job started, so I'm not trying to help a buddy. I honestly just want others to find good contractors. Go with this company. They're the type of people you want.

Kenny is a complete professional and absolutely knows his craft.  His work was superior and fast, and he's just a great person to work with.  Great value and he has only recommended work that was actually needed.

They blew off an appt. that they had called to reschedule, and when they did show, they stayed for 10 minutes before leaving since they didn't have the right tool.

We have used Tri County a few different times and, while sometimes it may be difficult to get ahold of them (common in this area of East Texas where services are scarce) they are always honest, do a good job, and do not try to up-sell you on useless services.  I recommended them to my parents, which says it all.

Brian was incredibly helpful and knowledgeable in a stressful situation. I appreciate the fact that he didn't just come to our house to make money but instead was determined to solve the problem.
Any other problems we have, we are calling him first.

These guys responded to a clogged main line within an hour and quickly fixed the problem. Very professional and reasonably priced. I will call them again.

I had a plumbing emergency on a Saturday afternoon when the cold water shutoff valve to my washing machine broke when the movers were packing up the house. My normal plumber was not available, so I called Ben Franklin, knowing full well how these 24/7 emergency places can be when they know they are the only ones available to help. They sent someone out within the hour and he quickly replaced the valve. He was very careful and did a great job of cleaning up the laundry room before leaving. I would definitely use Ben Franklin again in an emergency.

I used All Metro Plumbing Service today which left me a disappointed. He overcharges for open ground work as if under a slab. I failed to get an estimate before the work because I would have never paid that amount if I had known. He actually drove up and started before I came outside and that's how the estimate got bypassed. I know work looks different when repaired but this is way off and it should look similar to before he started. I needed my water on but I wouldn't use them again for those reason. He was nice but charged too much using a pricing book but under the wrong label because there was no slab. Last problem is he didn't want to take a check is trust issues so if he doesn't trust I won't again. His name was Michael and he's the owner but I can't use him again.

I used this company for an Gas Test inspection.  They were horrible.  The owner didn't want to do anything but get paid.  He came over and looked at the water heater and furnace, and said everything looked ok.  He didn't even want to put his gauge to pressure test the system.  He wanted to use an old gauge that i had.  When the city inspector came out, he said that there were several things that needed to be fixed.  The inspector said that the plumber should have know these basic things.  He also told me that the gauge was not valid and I needed an up to date gauge.  This guy never returned any of my calls in regards to the inspection.  i had to find a another plumber to complete the job.  Don't walk but run away from this company.

Daryl is a pro that solves problems quickly and offers solutions that our family can chose with confidence.  Big problems or little problems; we always get the same great service!  Thanks !