Best in Dallas TX

I called them late Thursday and they came Friday  fixed my problem fast.The cost was a lot lower than other plumbing co. told me . I have a new plumbing Co
Jesse F.

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

Even though they don't serve my area, they listened to my problem and called back with a referral for a local plumber that they trust. That is pretty great service - it would have been easy to just say, sorry. We can't help you.

Excellent work, reasonable pricing, trustworthy, generous with his time and explanations.

We made the mistake of purchasing a home from flippers and realized we had comprehensive plumbing/leaking issues as we were getting ready to sell our house.  Jeremy was punctual, thorough, honest, friendly, and took time to explain in detail what needed to be done and why.  He will forever be our go to for all things plumbing.  And with my wife who stays at home with two kids, I greatly value having someone safe and trustworthy who I can call to address issues with our home while I'm at work.

Had a leak when connecting service to a home in Prescott during the week after a snowstorm. Two other plumbers I called were busy. I called Kenny; he answered the phone, said he was on a call, gave me Janice's phone number. She was helpful and friendly; she sent me a status update of when Matthew would be onsite. Matthew was onsite as promised the next morning, fixed the leak; they sent me an update by email. Great service!

I've been using Starnes services now for close to 30 years and they are professional, meticulous, and they care. My latest issue was with a leaking gas somewhere in the house. I was without gas as it had been shut off and it was cold. I called late in the afternoon and Brett was here the next day. They meticulously isolated and found the problem and guided me through the steps to restore heat in my house. Both Brett and Brent know their stuff and are a pleasure to work with......plus I feel their rates are reasonable. If I could give them 6 stars I would.

The owner, Ben, came personally and cleared two clogged sinks, flushed two water heaters, and then even fixed water pressure issues that I had with two separate sinks at no extra charge!  I called the day before and he answered immediately and answered all of my questions.  He then came out the next day, right on time, and completed all of the work.  He gave a written quote BEFORE touching a thing, which was very competitive, and left no room for surprises.  I would hire him again and recommend Ben and his team without hesitation!

They were amazing, period. Easy to schedule, on time,  and great at communicating. We will be using them again in the future.

AMAZING!  I had a water leak in my front yard and fretted about it for days not knowing who to call. My parents used them so I called and them and they came out same day and repaired my water leak in less than 2 hours.  They will be my go to plumbing service from now on.

Horrible service. Quoted fir a repair failed to make a repair then asked for a bill. Never fixed the issue didn't even diagnose the issue. Never communicated unless there was money involved.

Got here on time. Spent a lot of time sourcing the problem. Jeff is very professional and I felt comfortable having him go around the house.  He was nice to our dog too, lol. I would call him again if we ever needed to (although I would much prefer to not have any plumbing issues).

These guys saved us! Arrived on very short notice. Cleared up all issues (turned out to all be thankfully minor). Spent nearly 3 hours and bill was nominal. Thorough, helpful. I would not hesitate to hire them again!

Our garbage disposal was not working. Cuellar came and got it working quickly and even tightened the faucet as a bonus!  They do not charge a service fee and their pricing was very fair. I will definitely use them again.

If I could give more than 5 stars I would.  After changing plumbers from another local plumber we had been with for decades.  I simply cannot imagine ever using another plumber.  We have in recent months had a bevy of plumbing issues.  One of which was to fix the original fix by our former plumber and it was a fraction of the price for twice as much work,

And now, as I write this we are having our hot water heater replaced.  They worked us into their already busy schedule.  Our plumber actually came with a new hot water heater.  

Their prices are competitive and still better work and less expensive.  They are worth every penny and take great pride in their work.  

You won't be disappointed.
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They called me back to see if they could help through the initial issues which I am impressed by. I didnt get any work done but its obvious they wanted to fix the problem and try and help me. I'd give them another chance in the future. Thanks Sara for calling me back and for your attention.

This company is top notch.. if you want it done right the first time call this company..